Very unassuming hotel but don't let that fool you! Antonio and Raphael (shuttle drivers) were prompt and courteous, front reception was welcoming and Tamika at breakfast was so sweet and friendly. Our rooms were clean, the water was plentiful and hot, the shower drain was in perfect working condition, the room ac unit was efficient and breakfast was well stocked! We ordered dinner to be delivered and the hotel staff encouraged us to enjoy the breakfast dining room! Thank you for a wonderful stay before our cruise!!

The hotel is quite small. First impression was that it wasn’t going to be good however we were wrong and the service offered here was great. Staff all friendly and knowledgeable with great customer service. All were very helpful. Kevin picked us up to and from the airport and offered us a lot of great advice that we used to get around the city. It is a shame I didn’t get any more names because everyone we encountered was this friendly and helpful which is why I’m giving them an overall rating of 5 stars. Hotel is a 40-50 minute ride on the Subways to Manhattan/Times Square. However even so, the rides feel fast because the max you wait for a bus is 15 minutes and the Subways were already mostly parked when me and my party would get to the platforms. You don’t feel the 50 minutes. Right outside the hotel, near the corner across the street is the first bus stop for the first bus you need to start your journey into Manhattan. Room was cozy, breakfast was free. Breakfast area is small however they served a good breakfast. Eggs, toast, bagels, even had a waffle maker.

Very close to the airport we had street parking but you can take a shuttle to the airport. Need to register in advance for the airport shuttle as the list was already full when we arrived. Rooms are good.

If I could give zero stars I would. We first arrived here and was pleasantly surprised by how nice and helpful the front attendant was. After getting the room key and hauling my luggage to the 4th floor room, we discovered that our assigned room door wouldn’t open. I think the room was already being occupied, which is scary & very creepy. I should’ve taken that as a sign to run! But instead I went downstairs and kindly informed the desk attendant of the issue. She just give us another key. Didn’t try to inspect or verify what had just happened. It was pretty late so I took the new room key and went to the newly assigned room. By the way, These rooms are way smaller than the pictures present.. but that was okay, we were tired from traveling. Upon waking up, I decided to unplug my son’s Beats Studio 3 headphones and plug in my pair since they were only at 85% and I wanted to ensure they were fully charged properly for my 24hr flight to Thailand, later that morning. To my surprise.. I started to smell a burning smell. I quickly unplugged my headphones to discover the hotels faulty wiring had shorted my headphones and they no longer worked. I asked my son to see if his beats worked and they did not! To add context, I have bought beats headphones several times over the last 6yrs and I have never ever had a charging issue. Our headphones were working up until the point of plug them in and now neither one seemed to work at all, they wouldn’t even turn on. I notified the front desk attendant immediately of the issues and she advised that the manager wasn’t in as Of yet. So there was nothing she could do to rectify the situation. These headphones are $349 per paid without tax. We had to head to the airport to catch our flight. My son has sensory issues, so he requires noise canceling headphones for plane rides or any activities that involve loud noises. I had to replace his at the airport for $450 just so he could be comfortable on the 24hr plane ride. I submitted a complaint directly with Marriott regarding the issue and they said they’d resolve it. I was asking to be reimbursed for at least the price of one set. I finally heard from the manager 4-5 days later claiming that he’s disputing the issue because he took a voltage device to the outlet and it worked fine. Okay, but did he take The time to reenact the actual issue with a pair of headphones to verify what specifically happened, of course not! He wrote me a strongly worded email about how it’s not his issue and he’s not replacing either pair or offering any type of solution or resolution to the problem. Mind you I travel often and have never, I repeat never had a pair of beats get damaged or fried by plugging them in. I have also stayed at many hotels including farifield inns and Marriott affiliated locations. I know 100% his outlets are faulty and he’s trying to avoid any compensation for the issue. Not okay! I’m out of the country now with no headphones for myself and will need to replace them when I get back stateside because the manager ( Mo Salan) refuses to admit any wrong doing by his faulty outlets! I would not recommend staying here. To have not one, but multiple issues for a 7hr stay is too much of a hassle. And to deal with a property manager that won’t take accountability is ridiculous. I would never stay here or recommend to any else to stay here. And absolutely need to stay here please don’t plug in your expensive wireless headphones or you’ll most likely experience the same nightmare I am currently dealing with! I’m dissatisfied with the results and am extremely disappointed with Marriott as a platinum member. It’s disheartening to know you work hard & to have someone like Mo Salan be so dismissive about a valid issue because he’s cheap and can’t/won’t admit any wrongdoing because if he did then He would have to admit that he’s offering rooms that are already occupied and with wiring that is obviously faulty.

They kept charging my credit cards and never gave me a clear answer why. The free parking is not free and the breakfast basket is awful. Some of the employees are nice so I didn't know better and I stayed longer to such a depressing room. They don't even answer my emails!!!!

The hotel is small but comfortable. The neighborhood around the hotel is totally industrial. About 4:30 in the morning I was woken up by the beeping of trucks backing up.

Good and very cheap place to stay near the airport. There's only one elevator so that can be a bit slow but the rooms are fairly clean (ours smelled somewhat like smoke but also like they did the best they could to cleanse it of that smell) and the bathroom areas are nice as well. The breakfast is fine, go somewhere else if you have the time, though. Definitely a competent and good place to stay for cheap by the airport, though!

Front desk associate is very polite. Clean room. They offer you free breakfast. Some food options are available for 24×7. Overall I like it and recommend it. Only suggestion to the management that It would be great if they will have free wifi other then that it was still 5 start experience.

Hotel is close to the airport but there is nothing else nearby. Hotel is in a noisy industrial area. Rooms are small but clean with comfortable bed. Free breakfast is very limited and was the same for the 2 days I was there. Would not recommend except for an overnight layover.

Smaller room than anticipated. Looks like just being renovated from best western. The Internet was not functional for more than 24 hours and no one can do anything about this or have any update about what might happen. Will not book again.

First off I think the rate I paid was a fantastic deal for summer time in New York. We were able to have someone pick us up from the airport. I love that our shuttle driver called to confirm that he was on his way and where we should go to meet him. We got there early and we were able to drop off our luggage so we could go eat. The Q65 bus picks up right outside the hotel and will bring you into Chinatown where you can get something to eat or transfer to the 7 train to Manhattan. The transfer from bus to train is even free if you use your MetroCard or tap your card/phone to the scanner. The actual facility seems smaller compared to other Marriott/Fairfield properties I've been to but you most likely are not in NY to stay in the hotel all day. The room is also smaller but still big enough that it doesn't feel cramped if you have a lot of people. It feels like it was some other hotel before and Marriott took it over. The TV is a pretty good size and also has a subscription to Showtime with TV shows and movies included free with your stay. The beds were super comfortable. The area and atmosphere felt very safe and laid back. There's not much around the hotel other than the police academy. Breakfast was really good. I like that they allow you to grab something to eat and you can take it to your room or take it outside the hotel. You're not confined to only eating in the breakfast area. I really liked the egg and ham sandwich, the sausage biscuit was also really good. They also have a bar where you can add toppings for your oatmeal and cereal. The waffle maker also made delicious waffles. There's a juice machine where you have a selection of different juices to pick from and an area for hot water/tea and coffee. Overall I really enjoyed our time here. Very reasonable rate for what you get. It's close to the airport and they will pick you up and drop you off upon request. If you want to go to Manhattan it's a little bit of a commute but it's not too difficult. A very good comfy bed if you want a good night's rest before or after your flight.

Had an early morning flight so stayed here. Very clean. Good neighborhood. Comfortable. Just a little further than I thought from LGA. About 8 minutes.

They only have double beds and not queen! Be aware they advertise as queen bed when its not, the rooms are very very small, no space between the walls and beds ! Highly not recommended! Booked the hotel through Hotwire and i regret it.

Tiffany was amazing. She is a wonderful person to guide you through everything from explaining the shuttle service to how to navigate NYC. The hotel was excellent. It was clean, super convenient with everything a person needs. It’s not fancy, but it does everything that the hotel should do at 100%! Thank you and I will definitely come here again.

Room was clean but small. We were in a king sized bed room, pretty tight for my husband and I. But only there for one night to be close to the airport. Short distance from airport which was nice. Older looking hotel. Staff was extremely friendly and courteous!

Stayed here before our vacation and flying out of LaGuardia Airport. Staff were extremely friendly and the breakfast is like most other hotels. The hotel shuttle to the airport was easy and quick. While the rooms are on the small size, the elevator is a little slow, and you do hear planes landing and taking off, it's right near an airport and to me, expected. Though parking is also limited, our car was right on the street there for a week and there were no issues. Having the NYC police academy right across the street probably doesn't hurt for that. I would recommend this for anyone flying in and out of LaGuardia.

The hotel is situated about 15mins from the airport so its close enough. Shuttle service is provided but you have to call for pick up on arrival and wait. The check-in area is small but the front desk works fast. Team is courteous and friendly. Complimentary breakfast is available and though the choices r limited and menu pretty much same everyday this is ok and consistent with a lower budget hotel of this type. Rooms are clean and I get the sense that being an "inn" you have to request room clean up and coffee/tea valet refresh daily if you want it. Downside is that this no invite restaurant so you have to eat out or order in. Also there are not really any nice restaurants within walking distance. Overall, place for business travellers or overnighters. Good value and service.

The rooms on odd side face the highway. Noisy and poorly sound insulated. Wed 2 am awaken by garbage trucks doing pick up’s. Not many options to eat by walking. Must take the bus.

Lovely hotel. You get what you paid for. Parking is limited BUT we got a spot everytime. It mostly seems to be people who are from the LaGuardia airport so that helps a lot.

Expensive, but it's New York. You must call the shuttle once you arrive at LaGuardia and it takes about 20 minutes to arrive, as it's not as close to the airport as the other airport hotels. The rooms were comfortable, but the fridge was dirty. Free breakfast, but was overrun by a bus of rude college athletes and hard to get any food. There were non-dairy milks available as a plus and a large selection of carbs mostly and no vegan protein sources. There is a small gym on the first floor with two cardio machines and dumbbells up to about 45 pounds.

I usually stay in manhattan but decided to try sorting different on this visit and I’m glad I did. Still within 20 minutes of everything I needed to get to, and the rooms , staff, and my overall stay was great. Will definitely return!

We chose this location because of its convenient proximity to the airport. However, this location does not have good sound insulation. Expect to be woken up by airplanes when the curfew ends at LGA at 6 am, especially if your room is on the west side of the building. If this is not a dealbreaker, it is an otherwise OK hotel, and clean for the most part. We were expecting a little better out of a Marriott property though. Bath linens are worn out beyond their useful life and are thin, pilly, and abrasive. Bed and bed linens were comfortable though. Unfortunately, due to the thin walls of the building making the sounds of jet engines quite audible when we would otherwise like to be sleeping in, we will not choose this property again in the future.

Don't let the size of the hotel or location of the hotel fool you. This is a comfortable, clean, hotel, with comfortable beds and friendly staff. Parking is free, but it's small. There is on street parking that is within steps of the hotel that you don't have to worry about. The free breakfast has many options. It's a great budget friendly option that just outside of the city but close enough to various activities.

Room was ok, the renovation. Was recent but kind of a freshening not a true renovation. There were holes in the floor under the carpet and the thermostat was old. Bed was comfy and the towels were soft and fluffy. The breakfast was good.

Pretty weird hotel honestly. Kind of gives me the heebie jeebies. The whole place smells like cigarettes, the lobby area is small, the parking lot is small, the beds are small, the rooms are small, the windows are small, the elevator is small, even the stairs are small. Situated next to a junkyard of sorts so you'll enjoy the views if you're lucky enough to be on that side of the hotel. Dominique, the shuttle driver, earned the 5 star service rating. So appreciative of the shuttle he gave me from the airport to the hotel. Overall tho, pretty gross hotel and not much nearby other than a police academy and a junkyard. Spend 20 more bucks and book a different hotel that can afford more than .25 acres to try to put a hotel on.

Very nice hotel near LaGuardia. Quick 2-minute walk to catch the q65 bus to the subway. Shuttle service to and from the airport was fantastic. The staff was super helpful and very friendly. Highly recommended as a budget friendly choice.

We spent 4 days there in May. The first day we had our room changed because of reception issues with the tv. The second room had the same problem. We have stayed there several times in the past and expected there to be a breakfast bar. However breakfast came in a brown paper bag that you picked up in the reception area. On the 3rd day we had no hot water and had a wedding to attend and on another day the elevator was broken. I filed a complaint seeking some kind of compensation but was told I had to file through Orbitz as I had booked the room through them. Orbitz has been going back and forth with them for over a month and just I received word that there would be no compensation. It’s a shame a big hotelier like Marriot denied any compensation. For their lack of consideration I will never stay at any of their properties ever again. It’s a shame as we used to enjoy staying there on our visits to NY

It was good for the price, the staff was very friendly. I’m only putting 4 stars because the tv wouldn’t work and we could turn it on but not off. The ac unit blew out some debris from the outside but other than that it was fine. We got a good nights rest.

The hotel room itself is fine The lobby area, “complimentary breakfast,” and elevator especially are absolutely horrendous. Slowest elevator ever and is actually broken Spend a bit more money and save yourself from this dump On a positive note the coffee tasted pretty good!

The bathroom was not cleaned, no soap and I had to advise them twice. The entire hotel needs major updating. It was good to have a mini fridge and microwave but I would not stay here again.

Excellent desk staff. Rooms are a little tired. Breakfast is plastic wrapped take with you. Area restaurants are excellent for delivery. Some parking in lot but also street parking. Continues to be my go to hotel in Queens.

Room was smaller than most..not easy to move around due to desk/chair being so close to bed. Front desk was extra helpful and friendly. Nothing to do around the hotel, surrounded by a construction company and equipment. Although convenient for the airport. Shuttle service was available.

When we arrived at Fairfield Inn, the gentlemen there took great care of us....we had booked 1 room for 4 of us and requested 2, which they booked for us instantly. When we returned our car to Alamo, they made sure their shuttle picked us up there so we didn't have to go to the airport to catch shuttle. From check-in to check-out, it was a great experience. The hotel was clean and well maintained. We would definitely stray there again. Thank You to all of the staff there!

3 stars because the rooms are pretty clean, the location is pretty convenient (at least for what I need), & the staff were (surprisingly) very helpful. This place is just minutes away from the eats that I missed in NY & the conference I was attending at a nearby local church. However, there is a lot of room for improvement: - Breakfast is not very good.. (but it's free~) - Elevator is TINY & SLOW.. & there's only 1 - Parking lot is super tiny/limited.. you often have to park on the street but even the street parking is hard to come by since it's right by the police academy (but I guess that makes this place a little more safe)

Very nice hotel to stay in. Right next to all the airports. We had a wonderful stay. Beds are comfy.

Rundown with limited parking. Overpriced. Close proximity to the airport. Good for travel bad for sleeping.

We just checked in the hotel and encountered possibly the rudest receptionist. She was so cold and rude. The hotel amenities, there was a coffee maker and coffee powder but no facility for hot water. When asked for kettle, we got a reply “ this facility does not have a kettle period”.I’m glad we are staying here only for one day. I could go into more details about the poor facility but don’t want to spend any more time doing it. The room is clean and well presented.

I booked with Priceline and was told by the on site manager the room was canceled without previous notice, then he is trying to sell us the same room with a higher price by HELPING me, then he started to promote their own memberships and said it won’t be canceled if we join their membership. This is kind of nonsense and I feel strongly they did this kind of things before. I will never come back to this hotel anymore. Almost ruin our weekend!