1/5 Braum H. 3 years ago on Google
Copy
&
Print
Center
is
a
horrible
experience.
Two
of
the
four
copiers
malfunction
and
are
out
of
order.
Multiple
pages
printed
out
illegible
and
management
here
refuses
to
recopy
or
refund;
especially
expensive
when
making
multiple
copies.
The
prices
for
self-service
copy
have
risen
substantially
from
the
original
11¢
per
B&W
page,
yet
the
customer
service
and
project
output
quality
at
this
Bergenfield
location
have
plummeted.
If
you
have
a
Staples
card,
you
can
no
longer
add
money
at
the
self-serve
kiosk
as
that
has
been
removed;
waiting
in
a
long
line
at
one
of
the
sparsely-staffed
registers
for
a
cashier
to
add
the
funds
to
your
card
now
adds
at
least
five
minutes
to
your
visit.
Also,
the
default
setting
on
self-serve
copiers
is
now
for
more
expensive
paper
to
be
used,
and
the
customer
has
to
manually
change
it
back
to
Economy,
this
despite
the
two
paper
grades
being
exactly
the
same.
There
are
two
staff
members
who
work
this
section.
The
young
woman
(15
years
old
maybe?)
is
incredibly
rude
and
blames
the
customer
for
the
malfunctioning
of
the
copiers
or
not
understanding
store
policy.
Meanwhile,
the
other
staff
member
watches
videos
on
a
computer.
If
you
need
to
copy
stuff,
find
an
independent
print
center
or
buy
a
copier
and
toner
(not
from
here,
too
$$$$
expensive)
and
do
it
yourself
at
home.
Messy
smudged-up
copier
glass
and
touchscreens
probably
full
of
nasty
Covid-19
also.
Multiple
bad
experiences,
I
recommend
avoiding
full
stop.
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