Walter Bauman Jewelers image

Walter Bauman Jewelers

Jewelry store Jeweler Jewelry repair service Jewelry buyer Gold dealer Diamond dealer Watch repair service Jewelry appraiser Estate appraiser

One of the Most Reviewed Jewelers in West Orange


Address

653 Eagle Rock Ave, West Orange, NJ 07052

Website

www.walterbauman.com

Contact

(973) 731-3155

Price rating

$$$ $

Rating on Google Maps

4.90 (579 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 4 PM
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Walter (27) jewelry (23) Bauman (18) service (15) store (15) ring (13) great (12) customer (9) time (9) diamond (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Steph M. 3 years ago on Google
    Walter Bauman has been around since I was a kid, once I grew up starting working I became a customer and I was always satisfied with the merchandise and the quality it is awesome, and unique styles with estates jewelry one of a kind. I love it. And the atmosphere is pleasant. Very satisfied. Just purchase these earrings yesterday.
    1 person found this review helpful 👍

  • 5/5 Angelia E. 11 months ago on Google
    Received my David Yurman bracelet today and it’s GORGEOUS. I’m in love with my new beautiful piece. Thank you guys. You guys were super friendly and Darrell was very knowledgeable explaining everything about my bracelet to me. Thanks again!!!!
    1 person found this review helpful 👍

  • 5/5 Steven D. 1 year ago on Google
    Fantastic service brought two of my watches in to have batteries replaced very reasonable pricing everybody I met in the store was very welcoming. Beautiful jewelry store with amazing selections. West Orange Residents and surrounding towns should all frequent this store. It’s a great treasure to have in our town.

  • 5/5 Valentino M. 1 year ago on Google
    The Best Jewelers in the area!!! i have been shopping with Walter Bauman's for over 30 years! They have never disappointed me and always have the right gift for the perfect occasion. Walter and his team are second to none with quality, price, and customer service!!

  • 5/5 Helen A. 1 year ago on Google
    I am a long time returning customer, I have always been very satisfied by the integrity, professionalism, amazing selection of jewelry pieces in great prices and I enjoy the personal approach and assistance of the personnel at the store. WBJ is one of the best if not the very best jewelry store in the county and beyond. Thank you WBJ. Wishing you the best of Luck 🍀 Helen

  • 5/5 Jasmin S. 1 year ago on Google
    The level of professionalism is unbeatable. I purchased a vintage semi mount from Walter Bauman from online. I live in Houston and would purchase again in a heart beat from this Jeweler. The pictures and description are exactly what is promised. Delivery was trouble free and they’re always available to answer questions and send more photos. Thank you so much for my platinum and tapered diamond mounting! The price can’t be beat!!!

  • 5/5 Larry H. 1 year ago on Google
    Teresa did a fanuminal job guiding me in making a lmy decision. She was polite, genuine and friendly. I spent more than I had planned but through her expertise and sincerity I felt that it made sense. Thank you.

  • 5/5 Jerry S. 1 year ago on Google
    I bought my daughter a graduation gift today from Walter Bauman, I have been doing business with Walter and his people for over 25 years. Whether it's a diamond or other precious gem you may count on them to be eminently fair with regards to pricing. The quality and value of their jewelry is exceptional and they have no peer when it comes to service. PS They have a tremendous selection of estate jewelry as well. Lastly, you will always get top dollar when selling your gold or jewelry to them. Walter is the man!

  • 5/5 Ronald R. 1 year ago on Google
    A family member recommended Walter Bauman Jeweler for engagement and wedding rings. Theresa took me through both an educational and selection process for an engagement ring. They had a couple of choices for a diamond to fit the family ring with a Tiffany setting. I was extremely pleased with the entire process and the personalized touches that Theresa provided. I would highly recommend the Walter Bauman Jeweler!

  • 5/5 Donna G. 11 months ago on Google
    Just went to Bauman's to get screw backs for earrings. Got GREAT service from Maria, who offered to clean my earrings, necklace and wedding ring. She was really lovely. Thanks, Maria.

  • 5/5 Jim F. 11 months ago on Google
    It is always a pleasure to deal with Walter Bauman jewelers. Everyone there is friendly and helpful and if they don’t have what you need, they will get it for you. Would highly recommend.

  • 5/5 Gregory C. 1 year ago on Google
    Always a great experience at Walter Bauman’s. The staff is friendly and helpful. Theresa was great! I really had no clue what I was doing and she helped me pick out a beautiful bracelet for my wife for Mothers Day. Highly recommend

  • 5/5 Jean S. 1 year ago on Google
    My experience at W. Bauman’s was exceptional as usual! Sales team provided thorough information, were patient as I decided on a wedding ring and super friendly. As a return customer I trust their expertise, quality and professionalism. Thanks!

  • 5/5 Rubena K. 6 months ago on Google
    My salesperson was exceptional. She was courteous and took time to determine my taste. She provided recommendations even from items that were not yet on display. I had not gone to this store in a long time but definitely now encouraged to pop in more often. Thanks for all the goodies you helped me find.

  • 5/5 Armando N. 6 months ago on Google
    I have been shopping at Walter Bauman for over 25 years ,and the staff is fantastic. Teresa has become a great friend ,but always knows exactly how and what presents 🎁 to get for any and all occasions. She is truly an asset to your business and I will continue to shop at the store and refer clients . Thanks again happy Holidays !!

  • 5/5 Mary Lou C. 7 months ago on Google
    Isabel was amazing! She took the time to find out what I liked and showed me many beautiful pieces. The collection of estate jewelry is the best that I have ever seen, and I found two stunning rings to add to my collection. For anyone who is looking for gorgeous one-of-a kind jewelry, I highly recommend asking Isabel to assist you. She is a gem!

  • 4/5 rich v. 7 months ago on Google
    Store is immaculate and has a huge selection of every type of quality jewelry. Staff is very friendly and goes out of their way to make sure you are taken care of immediately. Keep in mind I was just making a small purchase but I was treated like I was buying g their biggest diamond! Congratulations on a fantastic effort. Well done!!!

  • 5/5 Betsy S. 7 months ago on Google
    Theresa spent so much time helping my Mother with sentimental jewelry after the death of my stepfather. She had creative ideas and helped my Mother come up with the perfect solutions. She was kind, caring and just a pleasure to work with. I highly recommend her!

  • 5/5 Joe N. 7 months ago on Google
    I stopped into the West Orange and was welcomed with a warm greeting and a genuine smile by Isabel. All I wanted was a watch battery replacement, but she made me feel like a million dollar customer. She arranged an expeditious battery replacement. I will be sure to visit the store in the future when I need to make a jewelry purchase.

  • 5/5 Simone P. 8 months ago on Google
    Walter Bauman is an honest and trustworthy jeweler. I lost my diamond stud earring outside his business. A customer picked it up and brought it inside. Walter knew I lost the stud and he kept it for two years. When I came to his store to make the earring I lost he told me that someone found it and they kept it all this time. I loved these diamond studs and it really touched me that he was willing to keep it until I returned. This is level of honesty is priceless.

  • 5/5 Bashir A. 2 years ago on Google
    Fair dealing is utmost important when buying and selling precious metals, and they are the epitome of good business. Walter and Ross are gentlemen.

  • 5/5 Mary Ann L. 2 years ago on Google
    Following a hand injury, my diamond wedding ring no longer fit on my finger. I took it to Walter Bauman Jewelers to either have it resized or reset. Obviously there's a lot of sentimental value attached to this ring. My salesperson, Theresa, really knows her business and offered me a few options. When I decided to have the diamond reset, she helped me select a beautiful band. In my case, they offered same-day service, so I had my new ring that afternoon. Theresa and everyone else I dealt with was courteous, professional and very. nice. I cannot say enough about the great service they provided. Thanks to all for giving my wedding ring new life!

  • 5/5 Luv H. 2 years ago on Google
    My family & I have never had a poor experience. My husband purchase the perfect ring with the help of Theresa! We came back for my wedding band and she was right there to assist! We’ve recommended friends and wouldn’t go anywhere else! The best service and authentic jewels.

  • 5/5 Bob C. 3 years ago on Google
    Theresa did such an amazing job with our engagement and wedding rings. She has a great way to help you select the right ring from so many great choices. Walter Batman is a high end jeweler but they always have something in my price range. Check out the estate section, I always find some unique pieces. I been shopping their for years and will continue to do so.

  • 5/5 Me L. 2 years ago on Google
    We only have one word...ROSS. Laura and I visited the store two days in a row and he was so helpful, patient, fair, honest and well, HILARIOUS! Every business needs a Ross! He made life long customers out of us. But more than anything, we really love his name (apparently, he does too because he has everything labeled with it like his calculator, his eye pad, his scanner, his card reader, his pen.) Anyhow, beautiful jewelry, beautiful people, great experience and value. Thanks for making our trip more memorable!

  • 5/5 Pam G. 2 years ago on Google
    Ross was very helpful and communicated with me every step of the way in designing a pair of earrings. We used one old stone and one new one that he matched perfectly. Highly recommended!

  • 5/5 Melissa W. 3 years ago on Google
    Walter Bauman has a beautiful and wide selection of jewelry. Ross is incredibly knowledgeable and honest in his work. He always helps us find the perfect jewelry to fit our taste and budget. We are so grateful to have worked with him twice now and look forward to the next time to come. Thank you Ross!

  • 5/5 Allison A. 2 years ago on Google
    Great jewelry store with extensive selection. I was looking to use a gift certificate and found some great pieces. Marie was very friendly and helpful with providing suggestions and advice. Great service!

  • 5/5 Dianne J T. 5 years ago on Google
    Today I went to Walter Bauman Jewelers in West Orange to have some of my moms jewelry that I inherited, appraised. I met with Dan Miller who did the appraisal for me. I love going to this place, everyone is always so friendly & proffesional and Dan proved that once again. He explained everything he was doing while appraising my moms diamond that my dad bought her for their 30th anniversary. Dan confirmed, my dad had great taste in jewelry! I had such a pleasant time and Dan was a blast to hang with for an hour. Plus, he cleaned the diamonds and OMG I can't stop staring at this ring. I would definitely recommend Walter Bauman Jewelers to anyone looking for good quality jewelry from a very reputable company. They have been in this location for over 50 years. However, it doesn't look like my Moms store anymore. It's beautiful inside, I could spend hours just looking around. It’s bright and cheerful and the entire front of the store is all floor to ceiling windows and it’s always spotless. They also do repairs and buy gold, sometimes adding 20-30% to the total. In addition, there's plenty of parking behind the building. Love the grandson Walter too, he's always smiling and so pleasant.

  • 5/5 Margaret C. 2 years ago on Google
    Ewa knew exactly what I was looking for. Ewa was warm, personable and relatable. So easy and no pressure! I'll be back!!

  • 5/5 George D. 1 year ago on Google
    My experience in Walter Bauman Jewelers was awesome! The staff was super helpful & informative. Moreover, the staff had a strong command of knowledge with regards to the inventory and sale of various jewelry merchandise. I send my warm regards to The Staff of Walter Bauman Jewelers. Thank you

  • 5/5 Alexis H. 3 years ago on Google
    My mother and I sold some of my grandmother’s jewelry and we are thrilled with the experience. Ross (who was wonderful) was patient and thorough and we are very happy with the price we received. Letting go of family heirlooms can be emotional and Ross was respectful and kind. We will be back!

  • 5/5 Garrett M. 1 year ago on Google
    Update: I bought the watch and it looks great. After nearly purchasing a watch from an online-only seller with multiple complaints about used / scratched watches or horrible customer service, I was very grateful to be able to get on the phone and speak with a helpful sales associate at Walter Bauman. David not only got "eyes on" the specific watch I was interested in, but him and the Walter Bauman team almost immediately texted me high resolution images and even a video of the watch. I'm not even sure I'll be purchasing this watch but a 5-star review was earned for customer service alone. Thank you!

  • 5/5 Hello Dolly R. 2 years ago on Google
    Eva could not have been more accommodating. She worked patiently with me to make sure my purchase was “just right”. I am a regular there and will continue to be.

  • 1/5 maad R. 2 years ago on Google
    Don’t ever go here or trust these people with your jewelry they are switching diamonds out you wouldn’t even know it smh

  • 5/5 Matthew 1 year ago on Google
    My client representative, Theresa, went above and beyond to assist me in my latest purchase. I cannot imagine my Rolex journey without her by my side. Her level of service is unmatched. I had the pleasure of speaking with Walter who immediately struck me as knowledgeable and kind. The level of service Walter Batman Jewelers offers is like stepping back in time when stores were family businesses and everyone knows your name. In a day of online shopping and big box retail, it is refreshing to fins a family owned small business that go the extra mile for their clients. Thank you both for assisting me with my purchaser and working out the details.

  • 5/5 Ola O. 1 year ago on Google
    I had the pleasure of working with Ms. Marie today! We needed a screw back stud for my LO because she had lost her earrings at the daycare. Marie was very warm and helpful in finding the right pair as well as keeping my LO distracted while I put her new earrings on. The customer service was top notch! And the fabulous selection of jewelry is a plus!

  • 5/5 nancy 1 year ago on Google
    Highly recommend their vintage selection and 5 star service. Web site description completely accurate. Actually the ring is even better in person! Despite the shortened holiday workweek, resizing of the ring was quick and professional; received before the end of the week. So even if you're not in the NJ area, take advantage of their online store and very helpful staff. I will be a return buyer.

  • 5/5 Thomas G. 2 years ago on Google
    I came into the store today for help with my wife’s Tag. I had the watch serviced by another jeweler who turned out to have absolutely no idea what he was doing. Glen resized the bracelet, inspected the movement, replaced the gasket and sealed the watch properly. Outstanding knowledge and service! Don’t trust your watch in any other hands! Highly recommended!!!


Call (973) 731-3155 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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