1/5 FadE S. 7 months ago on Google
I
called
the
Waukegan
location
last
night
to
ordered
dinner
for
my
family.
The
person
who
answered
the
phone
did
not
even
give
me
his
name
or
anything.
At
the
time
I
was
ordering
over
the
phone
I
asked
for
two
pizzas.
As
soon
as
he
got
my
order
of
the
pizzas
he
started
giving
me
the
total,
I
told
him
I
wasn’t
done
ordering
yet
so
he
responded
what
else
do
you
want?
I
responded
an
order
of
wings,
I
told
him
what
kinds
of
wings
and
the
sauce,
again
rushing
gives
me
the
total
again
and
very
poletely
I
told
him
listen
I’m
not
done
yet,
him
rudely
says
ok
keep
going
with
your
ordered.
I
asked
for
an
order
of
bread
sticks.
He
gave
me
the
total
again
like
he
is
trying
to
get
rid
of
me.
I
was
going
to
order
more
but
at
the
end
I
was
upset.
He
gave
me
a
total
of
75
dollars
and
change.
I
was
upset
at
that
time.
He
goes
“your
total
is
75
dollars
it
will
be
ready
in
20
mins.
He
was
about
to
hang
up
and
I
said;
I
want
to
pay
over
the
phone.
He
says
ok,
I
started
giving
my
card
information.
He
kept
arguing
with
me
that
the
security
card
code
is
always
a
4
digit
and
that
I
was
missing
one
digit.
Me
frustrated
already,
I
gave
him
another
card
number
with
the
same
three
digits
numbers
with
a
3
digit
security
code
as
well,
and
I
don’t
know
if
this
person
was
train
well
or
what
his
issue
was.
Me
being
upset
and
thinking
after
this
bad
experience.
I
decided
to
go
to
Gurnee
the
same
day
since
I
was
closer
there.
I
asked
for
the
same
order.
My
total
was
54
dollars.
I
was
shocked,
better
customer
experience
there
and
cheaper
for
the
same
order
I
created
in
Waukegan.
I
called
waukegan
and
talked
to
the
same
guy,
I
asked
for
a
manager,
he
claimed
there
was
no
manage
at
the
location.
I
told
him
so
if
I
drive
right
now
to
your
location
I
won’t
see
a
amateur
there?
He
said
no,
I
asked
again
poletely
where’s
your
manager
I
need
to
speak
to
him,
he
said
he
is
not
here
and
hung
up
the
phone.
I
called
again
and
Larry
answered.
I
asked
for
a
refund
I
explained
the
situation
and
the
experience
I
had.
I
also
explained
that
I
went
to
the
Gurnee
location
and
my
same
ordered
was
cheaper
and
w
better
experience.
He
apologized
and
told
me
my
refund
I
will
receive
it
in
5
days
depending
on
my
bank.
I
feel
cheated
I
feel
robbed
and
they
should
train
or
get
rid
of
people
they
don’t
want
to
work
there.