2/5 Brett D. 2 years ago on Google
So
I’ve
been
here
a
couple
times,
and
the
food/drinks
aren’t
bad.
It’s
actually
pretty
good.
The
first
times
I
waited
a
decent
amount
of
time
for
my
food
(maybe
20
minutes),
but
it
was
busy
so
I
wasn’t
too
bothered
by
it.
The
most
recent
time
I
went
however,
it
really
wasn’t
busy,
probably
less
than
a
dozen
people
there
(half
in
which
we’re
already
eating)
and
my
experience
was
pretty
awful.
First
thing,
I
hold
the
door
open
for
an
employee
running
food
to
someone
outside.
I’m
not
acknowledged
or
thanked
in
anyway.
Whatever,
no
big
deal.
We
order
our
food
and
drinks.
After
about
20
minutes
of
waiting
we
get
up
and
our
drinks
are
finally
finished.
We
see
people
getting
food
and
drinks.
We
check
in
and
ask
when
our
food
will
be
done.
The
person
who
I
was
with
was
able
to
tell
them
the
name
on
the
order
and
they
had
lost
it
forgotten
it.
About
10
minutes
later,
her
food
came
out
which
was
just
a
bagel
with
cheese.
I
get
up
to
ask
where
my
food
is
and
I’m
asked
for
my
name
for
the
order,
I
give
it
to
the
employee
who
leaves
and
comes
back
our
serving
roughly
4
other
food
orders
of
people
who
ordered
after
me.
I
get
up
again
after
about
10
minutes
to
ask
where
my
food
is
and
I’m
told
they’re
going
to
put
it
on
the
grill
next.
I
finally
get
my
breakfast
panini
52
minutes
after
ordering
it.
I
used
to
work
in
the
food
industry,
serving
tables
and
whatnot,
so
I
get
that
these
things
can
happen
and
it
sucks.
What
I’m
really
upset
about,
is
that
there
was
no
real
concern
for
me
as
a
customer.
Not
once
was
I
apologized
to
for
the
long
wait,
I
wasn’t
offered
anything,
I
just
wasn’t
taken
care
of
in
any
way.
There
were
4
people
staffed
that
day
(maybe
more
but
I
only
saw
four
people),
and
maybe
the
one
individual
in
the
kitchen
making
my
sandwich
was
new,
but
there
was
no
real
urgency
either.
The
2
employees
out
front
were
practically
running
the
drinks
to
customers
while
the
worker
in
the
back
slowly
waddled
around
several
orders
behind,
having
even
lost
mine
while
the
remainder
tried
to
make
up
for
his/her
slack.
But
again,
nobody
really
said
“sorry
for
the
wait”
or
anything
to
really
help
me
out
as
others
were
being
served
who
ordered
after
me.
I
will
not
be
returning
here.
These
things
happen,
but
the
customer
service
was
really
poor
and
upsetting.