Very pleasant and knowledgeable of all watches. Entire staff treated us with kindness and care. Thank you. Need to update my review to even higher than me being appreciative of the wonderful crew at Martin binder. From Bambi to Kevin and the owner. Just when we thought everyone was just very great, it all gets even better, they actually CARE about people and they show that with actions. Thank you all we will continue to do business and will share our wonderful experience with anyone who will listen.

This is a fine establishment. As a first time watch buyer I was worried that I would feel out of place in a store of this caliber. Jaime Cruz made me feel welcome immediately, answered all my questions, and guided me toward the best watch for my goals. Jaime took her time with me and asked me personal questions. I left with a Tudor GMT which I have been begun enjoying immediately. Jaime also gave me a bunch of reading material that I’ve been enjoying. Whether you have lots of pieces in your collection or you are unfamiliar with the world of fine jewelry as I was, I highly recommend Martin Binder. After my experience I feel like I have my own personal jewelry agent now. Glad to make a good connection near my new home. Thanks Jaime!

Jen was awesome! I walked into Martin Binder with a bunch of questions and a lot of last minute ideas needed for my wife’s Christmas present. Jen quickly made me feel welcome and she did a perfect job of directing me to the pieces of jewelry that I had in mind for my wife. Thanks and I will be a returning customer.

Bambi was very helpful when picking out wedding rings. She listened to what we wanted and helped us find it!

Bambi was very sweet and helped my friend and I pick the perfect jewelry! Thanks again Bambi!

I spoke to many Rolex Dealers across the US to find what I was looking for. Many dealers were pushy and didn’t have what I wanted. Cassidy was the most helpful and super caring! She listened to what I wanted and was able to find it. I highly recommend working with this location! They are incredible. You won’t be disappointed.

I bought a watch 15+ years ago and every year I send it to be cleaned and new batteries. They are so good to their clients and treat then like family. I live about 1000 miles away and they still are 👪. The have the best selection and quality jewelry and honesty is their middle name. Thank you 😘 guys for everything. Love you and be safe.

I was pleasantly surprised to get a call about a Tudor Black Bay 58. I’d been on the waiting list for several months, and was thrilled to get the call. The buying experience was fantastic. I hope to be back in the future for more timepieces.

Excellent selection in the counters, super helpful and friendly staff. I always ask for Cassidy and she has been helping me with custom pieces for a number of years now. Everything has been great!

Binders was busy when we walked in. We were approached right away and we asked to speak with Sandy. She is our go to gal. She is extremely helpful and we trust her advise and knowledge. I walked out with a great purchased. Thanks Sandy.

I took in a broken vintage engagement ring a week before Christmas. Not only did they get it done in time but they fitted it properly for a very arthritic finger. Thank you, Jaime. You were such a huge help!! Beyond happy with my service and product!

Impartial review because Bambi is our niece, but her expertise and knowledge of the jewelry business helped us immensely. She helped my wife with the perfect setting for her diamond ring and the perfect necklace for her old diamond as well as helping me pick a replacement wedding ring! My hat's off for the quality of the workmanship of your store! Thanks for everything!!!

Cheyanne at Martin Binders is fantastic to work with. I've been really happy with the service I have received and the quality of everything is amazing.

This is a wonderful jeweler, excellent service and huge inventory so there is something for every price point!

What an experience it was to purchase a Rolex Datejust 36mm for my wife from Martin Binder Jeweler, Perrin thanks for all your help you went above and beyond thanks for making this happen, Can’t wait to make my next purchase thank you Perrin!

Jen was very patient with me while helping me pick out earrings for my granddaughter's birthday. She was a gem. Thank you!

Bambi was terrific in keeping me informed concerning the repairs.

Jamie was incredibly friendly ,super knowledgeable and very helpful! Will definitely be back soon !

Excellent experience, Jamie was very helpful and extremely knowledgeable. She answered every question I had regarding multiple watches. Jamie asked me questions to better help me decide on which watch was the best fit for me. I highly recommend Martin Binder, unlike other jewelry stores in the area I didn’t feel any pressure to purchase any item. Thank you Jamie for helping me with my purchase.

We had an amazing experience at Martin Binder. They are so friendly and accommodating. I also like knowing that my ring will forever be taken care of by them.

Bet helpful, got me exactly what I needed.

Jade was very helpful and helped wrap my gift very nicely. Best in area.

The whole staff is very friendly and professional willing to help in any way. Really helpful when needing something special for a loved one.

Friendly service and comparable pricing. Love shopping with local businesses too!

Fantastic place!

Every one was very helpful timely with my jewelry repair

Nice place. Helpful. Good selection

Best jewelry store in America, the associates make you feel like a guest, not a customer. Gives you the warmest family touch.

Great place, knowledgeable and helpful staff. My go to jewelry store.

Best service in Valpo Best products in Valpo Safest environment in Valpo And it’s a fun place to shop I almost forgot They can make things They can fix things And/or, tell you where You are also Just down the road From the bus to Chicago Or the Airport if you prefer to fly One more thing Ample parking And/or if you ride a bike You can park it inside gpb

The staff is always very accommodating and personable. My experiences at this establishment have always been pleasant with no pressure to purchase any items.

Great place great people, everyone was very helpful and not pushy like some other places. Bambi did an excellent job helping me find the right gift.

Friendly and helpful without the pushiness of most jewelers. Jen was a joy to work with and incredibly helpful.

Came in today which is the week before Christmas and was made to feel like I was the only customer in the store. Tyler took his time and showed me everything in my price range. I walked out with not only the gift I was shopping for, but hit a few others off my list too! Great products and even better service. Love Binders 💗

Stopped in to purchase a pandora bracelet for my daughter, and Alexis was great with helping us the selections that had. Overall great experience and will be coming back for my anniversary. Thank you Alexis!!

Totally the BEST!!! Bob, the business rocks!!!

Service was great and they had a wide variety of choices for my wife

I received expert advice when buying jewelry for my daughter... wonderful service... and she was thrilled!!

Very good service and prices

Took my wedding ring in to have it cleaned and to have the prongs checked. After looking at it, they realized one of the diamonds was cracked and the prongs were shot. I needed to have my whole ring redone but I wanted the same design I had and the same diamonds. They did a fabulous job. It was absolutely beautiful and better then I expected when I picked it up. Jen, was the jeweler I dealt with and she was very professional, warm and friendly. Thank you, Sandy Mills

Jaime Cruz has consistently provided us with an exemplary purchasing experience at Martin Binder Jeweler. She is very knowledgeable, trustworthy, and a pleasure to deal with.

I wish to recognize not only the professionalism Andy courtesy but also the genuine friendliness shown by Allison toward Carla and me, today. She made our shopping experience at Binders truly enjoyable.

Great store. Great service. Great selection.

Excellent professional service in a friendly welcoming environment.

Great Great Great! Awesome Rolex service.

Lovely store. Easy access from Rt 30. Ample parking lot. Met at the door by a pleasant young lady named Jen. She invited my questions and guided the decision. The options were presented, and I purchased exactly what I’m confident my wife wanted.

I LOVE Martin Binder!!! They have such a large selection of items, and all of the staff is incredibly nice and really takes their time with you and your products. My go to girl for everything is Cassidy! She’s so knowledgeable, gives great suggestions, and is so patient and caring! You can tell she loves what she does! I could never imagine going anywhere else for jewelry! Martin Binder will have my business forever!

Martin Binder Jeweler is the bomb! Friendly service! Great selection! They will bend over backwards to make sure you have a good experience! Tyler Safirt is an amazing Sales Consultant and goes above and beyond to take care of his customers! Thanks Tyler for your great service!

Martin Binder Has Reset And Put Some Different Hooks On A Few Earrings I Already Owned , Due To The Old Hooks Irritated My Ears, And Each One Has Come Out BEAUTIFULLY And MUCH Nicer To Wear Because Of The Changes They Made.!!!!. -I've Also Bought A Few Pieces From Them Over The Years, Including A Small, Round, Understated But WONDERFUL Forever Mark Diamond Ring, That I Wear Almost Every Day. -The Items Aside, One Thing That I VERY Much Appreciate Is The Sales Staff That Is There But NEVER Pressures Me About Items To Buy Or Rushes Through When They Are Showing Anything To Me. -I APPRECIATE That Type Of Patience And Kindness. -All These Things Combined, Is Why I Go To Binder's First And Then Everyone Else Second. Thanks !!! Sincerely, Kelly.

Martin Binder Fine jewellery fine watches fine people The quality you desire with the customer service you deserve. Jamie was professional conscientious and diligent. She made customer service a priority! you won't find that on the Internet.

Just had my Rolex serviced. They did a great job, it looks almost new! Looking at a new Datejust 41, very cool!

Bambi was incredibly knowledgeable, kind and helpful today as she assisted me in getting a pair of earrings and necklace for my wife. Always had a good experience at this store and would recommend Bambi and Martin Binder Jeweler to anyone looking for quality service and products.

Thank you very much the great job you did fixing my ring. The ring looks better now then it did 52 years ago. I just love it! Your truly, Jovita Richter

As always, Martin Binder offers excellent customer service, and a very high quality jewelry shopping experience. The staff are very knowledgeable, and will certainly be able to help you, regardless of what you're shopping for. I went in to purchase my first high-end watch, and left very happy.

If I could give them more stars I would. They are top notch in knowing their craft and considering my wants as a guest. I can’t thank them enough for their service and consideration each time we want or need something.

My wife and I both got our wedding bands resized, due to losing weight. We're both happy with the way our rings turned out. We would highly recommend Martin Binder Jewelers. Excellent quality!

Great staff great selection.

We worked with Cassidy to help us find a new piece of jewelry and she was absolutely fantastic. She stayed in contact and although they didn't have it in stock, she was able to find what we were looking for and secure it. She called right away once she received it and let us know it was in. She delivered 5 star service and delivered results. Highly recommend Cassidy @ Martin Binder!!!

As always excellent service. Always friendly and helpful when you go in the best around

Jaime did a great job of listening to my desires and keeping me informed when pieces came available that she felt that I may be interested in.

Martin Binder resealed, resurfaced, and polished my favorite watch and did an absolutely fantastic job. they took a watch that certain got a little abuse over the last couple of years and have it looking brand new! Can't thank them enough!

Outstanding service! Everyone is welcoming and friendly. If you haven’t been there, you’re missing out!

Bought a Tudor watch off Tyler. Great Experience and very patient with me while I decided which one I wanted. Great quality watch and Great Service! I’ll be back to buy more! Thank you 2-8-2021 Just bought a Rolex watch off Tyler. GREAT service and I will be back! Professional, knowledgeable and just a great place. Small town feel! Highly recommended!

We had a wonderful experience at Martin Binder! We worked with Jamie, who was amazing!!!! We would recommend this place to anyone:)

Jaime at MB is the best in town for jewelry. She has helped me 3 times, every time is easier than the last. Whether you know what you’re looking for or not she can help you the whole way. Will keep coming back.

True to Martin binder standards of excellence, very happy with Bambi’s customer service and as always quality merchandise. Thank you

Martin Binder has always been our go-to for any jewelry needs. They have something for everyone! They are so considerate and knowledgeable and they take the time with us.

We are treated like royalty here. Perrin is awesome and is always on top of her game. They are excellent jewelers and make quality custom jewelry as well. Highly recommended!!

Cheyanne & Jamie we great to work with on a custom design ring. Worked to review options, pulled it all together with excellent communication during the process and great final result.

Mr. Flude and the Martin Binder's team did a phenomenal job helping me with my jewelry needs. While serving overseas, Mr. Flude worked with me via email/phone calls to design and execute my vision. I greatly appreciate all of his expertise and advice throughout the process. Working together from thousands of miles away and with a significant time difference was no match for the customer service and assistance provided by Martin Binder's. I highly recommend them for any and all your jewelry needs. All staff members are very friendly, helpful, considerate, and thoughtful.

The woman assistanting me was so kind and patient as I was looking at different rings! They even cleaned my 2 year old ring, that I didn't even get from there, for free! They have such a wide selection and jewelry for everyone's budget!

Jewelry high quality, service superb, great people.

My first visit but won't be my last!

They are the best, so helpful and never feel rushed.

Excellent service as usual!

Martin Binder is a company I would recommend to anyone. Their Valpo store is beautiful and spotless. Their staff is lovely, accommodating, personable and most importantly, they know all of the ins and outs of jewelry. I had my wedding ring and band soldered together and sized down, and it turned out absolutely perfect. Every detail was preserved perfectly. They called with my quote the very next day, and it was finished within promised time frame. Every single person I encountered on the phone or in the store was just wonderful. From start to finish, a five star experience.

Wonderful service, professional, yet warm people and the most beautiful items to consider purchasing. I had something made special and I couldn't be more pleased. Bambi was so helpful and pleasant to work with. I'm new to Indiana ( just moved from Chicago), and consider this an amazing find. Prices are reasonable, service great, and the selection is the best I've seen.

Fantastic experience. Recently bought some pearls for the wife and a watch for myself. Everyone was polite and professional. Very pleasant and respectful vibe in the store as well. No high pressure sales tactics. No stress. Just nice people selling excellent pieces at fair prices. How could you go wrong? I’m very pleased with my purchases and will 100% be going back. Probably too soon! Thanks team!

We worked with Jamie to buy a nice watch. She was very knowledgeable and helpful. She was very responsive and caring, and she provided outstanding service and guidance. Were looking forward to working with her again at some point. We highly recommend Martin Binder through our experience.

The Martin Binder team was awesome to work with and very responsive. I’m very appreciative to Bob and his team for the opportunity to purchase a beautiful and unique timepiece. They have great service and truly care about their clients’ satisfaction. I will be a long-term client at Martin Binder Jewelers. -Shane

Tyler at Martin Binder Jewelry is a great resource for all jewelry shoppers. He stayed with us from July, 2021 when we ordered a Rolex watch through delivery in March, 2022. Supply Chain issues, which are out of retailers' control, lengthened the delivery time. Tyler kept us up to date and provided a great purchase experience. We will return to Tyler and Martin Binder for future jewelry needs.

Tyler has taken care of me on numerous occasions for different watch and jewelry purchases and is very knowledgeable and professional! The whole team at Martin Binder is very welcoming and courteous. I highly recommend them for all your jewelry needs!

Worked with Jaime and she was extremely professional and personable. Highly recommend to anyone looking for a great personal experience and exceptional quality merchandise. I will look no further for future jewelry purchases, they have earned my business for life!

Julie and Bambi were so helpful helping me with appraising my mom's jewelry. This is truly a hometown jeweler with class. They are very professional but also friendly and down to earth, the owner even remembered my mom from 30 years ago! I really appreciate their help and look forward to using them in the future!! Thanks to both of them!!

I was a hot mess the day I came in. It was a spur of the moment stop. I was greeted immediately by a man named Conner offering to help me. He was very nice, polite, knowledgeable, and professional. When asked, he gave me information and pricing about repairing a prong on my wedding ring, resizing, and cleaning/rhodium. He consulted with another person on staff (I think it was the jeweler) and returned to advise a bridge instead of resizing. But, it would likely be weeks before they could get back to me. In the end, I took the advice and left my wedding ring as well as some gold to be reviewed in case they may want to purchase it. I also wanted a quick turnaround on the ring because I had an imminent trip. He checked and I was lucky, they agreed to have it done 9-30. I was very satisfied when I left. The store called me yesterday 9-28 to say my ring was ready early! I picked up my ring today 9-29 and it looks fantastic and fits like a glove! It’s as beautiful as the day I got married 11+ years ago (and I’ve had many cleanings and rhodium applied since then). I also sold them my jewelry and was given what I think was a very fair price (in cash). I was nearly bouncing out the door with delight. I will go back again and will recommend anyone I know or meet to shop there or use these services - and to ask for Conner! Many thanks Conner! You rock!

Erica was amazing and my ring and watch came out beautifully. I only use Binders when I need anything fixed - they know what they are doing! Beautiful jewelry and wonderful service. Do yourself a service and go with the best - it’s worth it!

I drove nearly 2 hours to work with Connor. He went above and beyond to help me find my wedding watch. I searched high and low for a specific Tudor, and he explained the options of ordering and rolling the dice or choosing one in stock which also looked fantastic. He showed me a number of options, but helped me decide one that worked the best for me. I can’t recommend him enough. He is a true pro, not just a retailer. Do yourself a favor and work with Connor for your next piece!

Erica was wonderful. I called and spoke with her earlier in the week and she held the necklace for me until I was able to come to Valparaiso and purchase it. She helped find earrings earrings to match. Everyone I had contact with was friendly. Highly recommend and be sure to ask for Erica!

Courteous, informative, and professional staff. I dropped off my watches on Saturday. Since there is no watchmaker on duty on weekends, I was informed that I would receive a call Monday regarding the status of my watches. I received that follow-up call on Monday as indicated and picked up my watches that afternoon. The cost was as indicated during my initial contact, no surprises. I definitely will purchase my next watch at Martin Binder Jeweler.

I always receive the most professional, while friendly, service and expert information. This stunning store delivers exceptional and diversified products. Always a joy when my husband brings home a recognized wrapped package from Binders!

Very good, positive experience. I went right in and showed Bambi the products I wanted and she led me right to them. The entire process was smooth and quick. Bambi was very helpful and pleasant to interact with! Highly recommend.

Always an incredible selection of unique and quality pieces. Their customer service is the best and if you walk in the doors you are bound to walk out with something special. Our family has used MB for 3 out of 3 custom engagement rings/wedding bands!

Tyler was extremely patient and helpful in my decision making process for my new watch purchase. He was helpful and knowledgeable with my fiancé and her engagement ring as well. Great store, great service and helpful staff. Not sure what else there is to ask for.

First off I went on their website and chatted with Cassidy on the gift I wanted to get. She sent me prices and pictures. Went into the store a few days later and she helped me pick out the perfect necklace. She is awesome!!!Thank you again Gary.

Ashley Hernandez is fantastic! From start to finish, her service was absolutely outstanding, and I could not have asked for a better buying experience. I enjoyed talking about watches with Ashley during my store visit. She also did a great job following up and providing update while we were waiting for the timepiece to arrive. The other staff members at Martin Binder are friendly and welcoming, too. I would highly recommend Ashley and this jeweler to anyone in the market for a new watch!

Beautiful store to shop in! I am always greeted with a friendly hello and provided with immediate assistance. It’s really nice to be invited in and get the help you need when making decisions about a gift or item you are selecting for someone special. The promotional events for the ladies as well the holiday entertainment add to the charm of the family owned store. Each event is well planned out and fun to attend !

We worked with Connor to create a custom engagement ring that turned out more beautiful than we could have ever expected. Connor was both knowledgeable and patient in answering our questions from the very start, and he went above and beyond to make himself available throughout the entire process. He helped us find ways to build the ring of my fiance's dreams by providing multiple options of diamonds within our budget and gave us the opportunity to compare both visually and analytically to ensure our expectations were met. The level of trust and transparency he built with us really made the entire investment comfortable and seamless. We look forward to working with Connor again in the near future when we pick out our wedding bands.

Customer service is outstanding. The jewelry they have is beautiful and excellent quality. However my last experience was not so good. I received my wedding band and engagement ring a week or so before my wedding. It was cleaned and ready to go except that it was missing a diamond. Because I live over an hour away I was not able to get it over there to have it repaired (which usually takes a few days) and then drive all the way back to pick it up. So unfortunately my ring was missing a diamond for my wedding. Not ideal. Bambi was our sales associate and was AWESOME! She was very helpful and offered to have my ring shipped to the store, however, I did not feel comfortable with that. She was always keeping me updated with the status of the ring, etc. Had my experience not been with Bambi, and had I worked with someone else who had less experience I think it could have been much worse. It definitely makes a difference when you’re dealing with a small company versus a large box store. It’s just disappointing that the jeweler had been careless and did not double check the diamonds and made sure the settings were secure before my ring left the store. Bambi, you are a great representation of what exceptional customer service looks like and we truly appreciate your service and help through the entire process. Your compassion for your customers and jewelry truly shows through your kindness and customer service. Martin Binder, your quality control over your products could use some improvements. Overall I do recommend this place and will go back for future purchases based on the personalized service. Ask for Bambi, she’s fantastic!!!!

I had a fantastic experience at Martin Binder Jewelry, where I found my dream Rolex and a few beautiful pieces of earrings. A special shout-out to Jaime, our salesperson, who made the process truly enjoyable with her expertise and warm demeanor. Her keen sense of style goes beyond jewelry; she even advised on the perfect outfit to complement the new earrings. Exceptional service and stunning collection - highly recommend Jaime and Martin Binder Jewelry!

The service provided was truly exceptional. Cassidy demonstrated extensive knowledge and understanding of our specific needs, which we greatly appreciated. We respected her for providing us with realistic expectations, allowing us to make informed decisions. Additionally, the young lady at the special collections counter was incredibly kind and treated us with genuine courtesy and respect. Tracey and I were both delighted and thoroughly pleased with the level of service we received.

Connor always provides excellent customer service. We recently had to have a ring repaired and the results were amazing. We have made multiple jewelry purchases here because of him and the no sales pressure environment. We highly recommend Connor at Martin Binder for your jewelry needs!

Cassidy was such a nice and considerate personal jeweler. Because of her I found the perfect gift. Her ability to locate just the right piece of jewellery I was hoping to find, was only exceeded by her knowledge of the vintage watch market. This visit was a double win for me when she was able to locate a replacement bracelet for my 35 year old watch. Cassidy represents the best of what Martin Binder (or anyone else for that matter) offers in customer service.