Jiffy Lube image

Jiffy Lube

Tire shop Car repair Car battery store Oil change service Car inspection station Auto glass shop

One of the Most Reviewed Tire shops in Crestwood


Address

14007 Cicero Ave, Crestwood, IL 60445

Website

www.jiffylube.com

Contact

(708) 371-9779

Rating on Google Maps

4.50 (670 reviews)

Open on Google Maps

Working Hours

  • Saturday: 7 AM to 5 PM
  • Sunday: Closed
  • Monday: 8 AM to 6 PM
  • Tuesday: 8 AM to 6 PM
  • Wednesday: 8 AM to 6 PM
  • Thursday: 8 AM to 6 PM
  • Friday: 8 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: service (30) great (17) change (14) Great (10) time (9) James (8) location (8) care (7) professional (7) work (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jackie M. 1 year ago on Google
    Customer service is top notch. James and David took great care of my car. They were both professional and so kind giving me tips to help my car run better and walking me through all of my options based on what I was able to spend that day. They really take the time and effort to show they care about their work and your results. I won’t go anywhere else - just good people who actually care.
    2 people found this review helpful 👍

  • 5/5 Christina H. 5 months ago on Google
    Amazing! Amazing! Amazing service. I really appreciate Mr. Andre helping me. He was very patient and help me understand the need of service to properly maintain my vehicle. He made sure my vehicle was great to go before I left. As a woman we need more professionals like Mr. Andre because it's not about milking money out of women who don't know nothing about cars but values his work and service. Thank you so much Mr. Andre I'll be back and I recommend jiffy lube 14007 s. Cicero.
    1 person found this review helpful 👍

  • 5/5 Ledgan 2 years ago on Google
    I brought my mom's car in for a oil change this morning (05/12/22).James,Jose and 1 other guy (sorry can't remember his name) gave excellent customer service from start to finish! Jose checked me in, he was very personable with the process! James and the other guy did the actual oil change!!! Outstanding customer service. I will be bring my car back as well. Thank you guys for doing what you do....it's very hard to find good service...you guys got hands down 👏
    1 person found this review helpful 👍

  • 5/5 Philicia D. 1 year ago on Google
    Went back in today for a top-off as they had recommended I do. Kenitra was fast and efficient. Even with all the rain, she was smiling and upbeat. James reminded me that the new car I had now tended to burn oil faster. They are great to work with! I came in at the end of the day, and they took care of everything. I've been coming to this location for many years, but this was the first time with a new vehicle. They took the time to update my account, explain my new vehicle's needs, and took care of all the oil change and fuel cleaner needs. Jose and Joseph are the best!
    1 person found this review helpful 👍

  • 5/5 Patricia M. 2 years ago on Google
    Never thought I’d have a blast getting my oil changed! When I pulled in I heard someone say “last car of the day”. I thought for sure I was going to get rushed service, because they’d want to get out of there. Boy was I wrong. I’ve never enjoyed getting my oil changed. It’s one of those things that must be done but I hate wasting time on. Jose, David and the rest of the crew actually made it a great experience. They gave me honest feedback on issues with my car. I never once felt like I was being “sold” on something. I’m not a car expert, but I have knowledge of the mechanics of them and everything they pointed out was spot on. Everyone on the team was knowledgeable and super personable. We had great conversations while I waited for the work to be done. I kinda wanted to hang out with these guys longer. I immediately texted my husband that this is the only place we will be bringing our cars from now on and also texted all my friends that they need to go here. It’s rare to have an entire staff that can make a mundane chore something you can look forward to doing again, but these guys nailed it. Thanks for making my day and I look forward to seeing everyone again in 3,000 miles!
    1 person found this review helpful 👍

  • 4/5 Dorian J. 1 year ago on Google
    TOP NOTCH! Dave performed service on my 2007 Tahoe & I was so impressed w/his knowledge & HONESTY, I came back w/my Son's car for Service. My Son will come here as well moving forward.

  • 5/5 Brandi R. 1 year ago on Google
    James, Dave & Russell They were amazing, made sure I had complete service and everything was done correctly. And even took me at the last minute. I appreciate them and I will definitely come back for future service. Thanks Guys!!!

  • 5/5 Nadia G. 1 year ago on Google
    Russel and Devin were both very polite and very professional. They made sure everything on my vehicle was safe and sound. They were quick and efficient. Great job guys!!

  • 5/5 Jonathan L. 1 year ago on Google
    Been going here for about a year now, regular oil changes. Most recent service, Rashed and crew were friendly and raised my bar of expectations for other shops I’ve previously went too; Great service. Tips , recommendations and quick service. Highly Recommend this location

  • 5/5 Naturally Urban Environmental I. 1 year ago on Google
    Full tune up and oil change for my Road Runner a 2017 GMC Acadia, King Author As a contractor I put a lot of miles on the vehicle and the #1 is safe driving! The GM Russell and his team member Rashea are knowledgeable and gave me peace of mind on my vehicles health. I will definitely be coming back again!

  • 5/5 Kierra R. 11 months ago on Google
    Customer service was great! Super quick and efficient. This is my go to spot. Thanks Devin, Rachel, and Trevor! Great work 👏🏽

  • 5/5 shirl b. 10 months ago on Google
    Exceptional service at this location! The staff was great and it was early in the am! Got me in/out fast. I will definitely go back

  • 5/5 Stephanie A. 1 year ago on Google
    Great service from Rashea! He was thorough, gave me great prices and was very detailed with my filter, oil change and cwind shield wipers! Definitely coming back.

  • 5/5 Tina J. 10 months ago on Google
    Great location, great team! Went in for my inspection left with great information! I will be back!

  • 4/5 James H. 1 year ago on Google
    Russell and Trevor were really cool to chat with while bring my oil changed. I live 35 min away and I’ll only go there for my 22K5 GT. Their attitudes were positive and very knowledgeable.

  • 5/5 Mark Sanders I. 1 year ago on Google
    Russell and Devin demonstrated great teamwork and professionalism during my visit. I couldn’t have asked for a better oil change experience. I shall return!

  • 5/5 Elizabeth V. 1 year ago on Google
    Great experience. Quick and efficient. Rashes was great he suggested I needed air & cabin filter change…. Bring back RUSSELL BROWN

  • 5/5 Maria F. 9 months ago on Google
    First time at this location and definitely will return and recommend it , we did oil change and transmission oil flush on our Chevy Traverse 2011 today prices are decent comparing with other places. Also you can stay in your car. Thanks to employee Pier for his excellent service and job performance. We are very satisfied and happy with the service

  • 5/5 Lauren-Renae M. 6 months ago on Google
    My first time trying Jiffy Lube and I give this location 5 stars. Andre was very helpful and did a thorough job. I will definitely be returning.

  • 5/5 Kelley T. 9 months ago on Google
    I needed headlights and happened to pass this Jiffy Lube and a sign was posted regarding headlights. I decided to stop on my way to work and was greeted with a staff that was very accommodating and friendly. I will surely recommend them. The district manager was there and hand no problem with getting her hands dirty.

  • 5/5 Bakari F. 6 months ago on Google
    Great people , great service , really helpful. Andre and Eli were awesome and helped me quickly throughout the process.

  • 5/5 Samantha Jones (. 1 year ago on Google
    The General Manager Russell assisted me during my oil change. He was pleasant, polite, and courteous to myself and his staff. Devin also assisted in my oil change with pace and urgency. They have gained a returning customer 😃👍🏾 Keep up the great work 💛

  • 5/5 mary w. 1 year ago on Google
    This place was fine before, but now it's great! Went here for my oil change service and the service has greatly improved. The staff they have now as of 9/27/22 are fantastic! It might be a little bit of a wait, but that's because they take such good care of each customer. Recommend it!

  • 5/5 Tyler N. 2 years ago on Google
    Awesome service. The best Jiffy Lube I’ve ever been to. Great customer service and very friendly. It was a quick and easy process. Tiffany and Nic were great!

  • 5/5 Erica H. 1 year ago on Google
    Russell was awesome, thorough and informative. He was careful to give me the information I needed for long term maintenance. I appreciated him sharing and his demeanor. Very customer service oriented. Thank you! We will be back.

  • 5/5 Nun Y. 1 year ago on Google
    This was my best experience with an oil change! Not only was the staff nice and courteous to the customers, but also to one another! It was refreshing to see people happy at their job! The location at 14007 Cicero in Crestwood is awesome! Thanks, Russell B, James S, and Devin R!

  • 5/5 Karen W. 2 years ago on Google
    Excellent service and care of my car. Extra time to remove air filter and replace , but so worth it ! Highly recommend this shop! Thank you Jose , Jermaine and Jahlil! Polite courteous and knowledgeable!

  • 5/5 Ally de la C. 1 year ago on Google
    My mom and are are visiting from Wisconsin, and the AC in the car was too weak to drive home. We stopped, and James (the GM) explained everything to us and gave us an honest estimate. Since this was my moms first time at Jiffy Lube, he explained the benefits we could use once we got back home as well. James and his crew made our experience the easiest and most polite shop visit that we have ever had!

  • 5/5 Zoe P. 2 years ago on Google
    Jiffy Lube in Crestwood was fantastic. I went in for an oil change and a tire rotation, which was done very quickly even with four cars ahead of me. The team was very easy to talk to and very kind. They told me I needed a new air filter along with the services I asked for, which always makes me skeptical because businesses like this are often trying to make more money from unnecessary repairs. They did show proof, explain to me why I needed it, AND got it for me CHEAPER than I expected. All of it was faster and less costly than the same services I have had at any other similar business. I will definitely be going back to this location in the future.

  • 5/5 Donella K. 2 years ago on Google
    Extremely honest,explanation very good.Thanks for posting that they clean headlights. They made my 2007 car look like it was 2007 when it is now 2022.I had never had my headlights clean I should have said that headlights were yellow in color,extremely filty.Thanks for making my car look beautiful 😍

  • 5/5 Phil B. 2 years ago on Google
    Great service, with a professional; staff that was quite attentive and VERY professional! I'll be back

  • 5/5 Stay_True_Gaming 2 years ago on Google
    It was a quick and painless experience and tiffany was very nice and accommodating and very professional!

  • 5/5 Madeline H. 2 years ago on Google
    Tiffinay the manager was a great help! fast and efficient services

  • 5/5 Lori G. 2 years ago on Google
    Great customer service and no long waiting time in Crestwood IL

  • 5/5 Brett W. 2 years ago on Google
    Very fast service. Very professional. Made me feel welcome. Performed service without me leaving my vehicle.

  • 5/5 Madeline H. 2 years ago on Google
    They were busy when I showed up, but they made sure to get my oil change done quickly and efficiently. Walked me thru the process and was very helpful

  • 5/5 Gerard S. 2 years ago on Google
    Love this place very fast and professional I recommend this jiffy lube to everyone!!!


Call (708) 371-9779 Open on Google Maps

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