1/5 AnnaCouture N. 2 years ago on Google
I
was
scheduled
for
a
new
patient
appointment
with
Dr.
Harmon
at
8:40am
on
10/7/21.
After
waiting
for
a
month
to
get
this
appt,
I
attempt
to
drive
to
the
address
that
I
had
to
find
on
Google
since
I
never
received
an
email
with
the
address
as
the
scheduler
said
I
would.
Once
I
got
to
the
address
where
Google
said
the
dr
office
was
located
I
realized
I
had
to
be
in
the
wrong
place
as
I
was
on
a
side
street
full
of
industrial
looking
sheds.
I
had
been
calling
the
dr’s
office
number
since
8:30am
(they
office
hours
say
they
open
at
8:30),
but
the
automated
after
hours
voicemail
kept
answering
saying
they
were
closed.
I
didn’t
get
to
speak
to
an
employee
of
the
office
until
8:51am,
and
when
I
did
I
was
advised
that
they
don’t
open
until
8:45am.
After
explaining
to
her
that
I
was
lost
and
frustrated
about
not
having
the
address
in
an
email
like
the
lady
who
scheduled
my
appt
told
me
I
would,
and
how
I
felt
about
being
scheduled
at
a
time
before
they
open
she
responded
in
an
exasperated
tone
(as
if
she
was
the
patient
experiencing
the
issues!!!!)
and
said
they’ve
talked
to
the
office
MANAGER
plenty
of
times
about
scheduling
conflicts
but
the
issue
persists
and
they
only
have
ONE
LINE
for
all
3
different
locations
so
she’d
have
to
call
them
to
see
if
they
could
still
see
me
and
then
call
me
back
(keep
in
mind
that
I’m
still
in
the
middle
of
the
street
lost
she
hadn’t
given
me
an
address
to
go
to
either),
and
she
also
made
a
statement
about
the
dr’s
schedule
as
if
I’m
not
a
working
adult
with
a
schedule
as
well!
Not
that
the
dr
doesn’t
need
to
be
on
schedule,
but
the
way
she
said
it
and
the
timing
was
poor
when
I’m
a
new
patient
having
issues
that
derived
from
negligence
their
office!
It
completely
upset
me,
disappointed
me,
inconvenienced
me,
and
now
I
still
haven’t
seen
a
dr
and
I’ve
been
waiting
to
see
this
specific
dr
for
a
while!
I
only
wrote
this
review
because
I
held
my
tongue
on
the
phone
as
I
didn’t
want
to
disrespect
anybody
out
of
frustration,
but
that
was
not
okay
and
sorry
was
not
enough!!!!!!!
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