2/5 Ke P. 9 months ago on Google
We
visited
this
location
after
having
a
great
experience
at
the
Tucker
location.
Terrible
mistake!
We
walked
in
and
there
were
2
hosts
at
the
register
talking
to
each
other
in
Spanish.
I
specify
their
language
for
a
reason.
Unfortunately,
I
had
to
interrupt
them
and
inquire
if
they
could
take
our
order.
They
both
looked
as
if
I’d
ask
them
to
do
something
that
exceeded
their
scope
of
work.
Nonetheless,
I
placed
the
order
and
they
continued
talking
to
each
other.
I
was
never
provided
with
a
total,
asked
to
insert
my
card
or
provided
with
a
receipt.
Their
conversation
never
wavered
and
they
actually
had
the
audacity
to
begin
talking
about
us
asking
each
other
in
Spanish
“Why
is
this
customer
still
standing
here?”
I
replied
in
English,
“I’m
still
standing
here
because
I
need
my
receipt!”
That
interaction
negatively
impacted
the
entire
experience.
We
will
never
return
to
Brookhaven.
Back
to
Tucker
we
will
go!