5/5 Veronica Z. 4 years ago on Google
First
of
all
I'd
like
to
say
that
the
negative
reviews
I
just
read
were
mostly
unfair
and
biases.
I
am
not
saying
that
the
situation
regarding
the
nurse's
unprofessional
treatment
to
a
patient
that
was
on
that
video
was
right
by
any
means.
However,
I
do
believe
that
the
hospital
handled
that
problem
very
quickly
and
professionally.
The
nurse
was
never
an
employee
of
the
hospital
directly
but
one
of
a
contracted
group
that
is
appointed
to
a
hospital
or
facility
in
need
of
their
services.
The
nurse
was
no
longer
employable
at
El
Camino
Los
Gatos.
I
believe
that
the
hospitals
management
team
was
sincerely
sorry
about
what
happened
and
did
what
had
to
be
done
to
make
all
parties
affected
feel
satisfied
with
the
outcome.
That
being
said
I
definitely
owe
it
to
El
Camino
Los
Gatos
Hospital
a
long
over
due
POSITIVE
review
after
all
the
pleasant
experiences
I
have
had
here.
My
family
and
I
have
been
coming
here
for
as
long
as
I
can
remember.
Long
before
it
was
El
Camino
Hospital
at
Los
Gatos
it
was
Los
Gatos
Community
Hospital.
My
aunt
delivered
all
four
of
her
children
here
which
I
was
lucky
enough
to
be
invited
to
witness
and
be
a
part
of
the
whole
baby
delivery
experience.
The
staff
was
always
of
the
most
help
and
compassion
you'd
expect
from
nurses,
doctors,
nurse
practitioners
etc...
They
always
go
above
and
beyond
for
their
patients.
I
personally
have
been
seen
in
the
ER
on
a
few
occasions
for
migraines
to
stomach
pains
leading
to
an
emergency
surgery
to
remove
my
gallbladder.
Unfortunately,
I
was
unable
to
have
my
surgery
there
that
evening
due
to
medications
I
had
taken
the
few
days
prior
to
the
visit
that
would
have
not
been
safe
to
have
in
my
system
with
the
anesthesia.
They
asked
me
for
permission
to
transfer
me
to
another
local
hospital
(Valley
Medical)
to
stay
until
the
surgery
could've
been
performed
safely
in
a
few
days,
which
I
agreed
to.
They
also
allowed
my
mother
(who
did
not
leave
my
side
from
the
first
pain
I
had
until
the
recovery
process
was
complete)
to
ride
with
me
in
the
ambulance.
The
services
they
provided
were
always
nothing
short
of
amazing
and
that
was
never
compromised
even
when
they
were
very
busy
and
had
many
patients
ay
the
same
time.
They
have
even
paid
cab
fair
or
booked
an
Uber
ride
to
get
me
or
my
family
members
home
when
it
was
difficult
to
find
a
ride
home
like
in
the
middle
of
the
night.
If
you
are
reading
these
reviews
to
choose
a
hospital
to
go
to,
please
don't
let
those
(far
too
many)
negative
reviews
affect
your
decision.
Try
them
out.
You
won't
be
disappointed
and
definitely
won't
regret
it.
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