This is by far the worst experience I’ve had. Didn’t receive any peace and quiet as the noise was very loud. Next, let’s talk about the filth all around the hotel. The rooms has mold in the ceiling. I wish I would’ve taken a photo but I didn’t have time. I was scared to even step foot into the rooms, but I didn’t really want to look elsewhere. So I stayed. Please have some remodeling done as this place needs it.

LISTEN TERRIBLE PLACE TO STAY. My SHEETS WERE DIRTY LOOKED REUSED OR THEY NEVER CHANGED THEM. I FOUND A FLYING ROACH AND BED BUGS IN THE CLOSET. THEY STILL HAVEN’T REFUNDED ME MY MONEY! Customer service is very very very RUDE! The sink pipe was broken! They took forever to check me and my husband in! Just TERRIBLE!!! I DO NOT RECOMMEND! I ALSO HEARD TWO PEOPLE DIED IN THEIR ROOMS!

Would have gotten a higher rating but only 1 wash cloth for 3 people for 2 days is just gross. Asked for more and was told they didn't have any to give, only 2 towels also. This was not the first La Quinta this has happened at for us. Our body wash bottle was empty when we arrived. It was large and attached to the wall. The housekeeper gave us a full one but we didn't have the key to put it in the holder. The hotel and room were clean and the room was nice. Breakfast was good with eggs, sausage, waffles, muffins, bagels, and cereal, but they didn't keep things well stocked.

I’ve got a lot to say about this one. They have a very old key system. My key would need reset almost hourly. One of the 2nd shift employees would have her kids sleep on the lobby couches. Rooms flood. Employees aren’t present or anywhere to be found at early hours of the day to fix my key that wont work while I take my dog out to go to work. The front door has been the only door that unlocks. So if you park out back. You have to walk all the way around. Let management know 2 weeks ago. Did they do anything? No. I was just told management knows. Now as I’m waiting for 15 min in the lobby. Someone saw me. And went back to hiding for me to wait for more time. I don’t recommend staying here.

If I could give 0 stars I would. We booked this room about a week from our trip using reward points. We drive 11 hours to get there and arrive with our 3 children at 1am to be told they have no vacancy and cancelled our reservation. The front desk employee had ZERO care or sympathy whatsoever and offered no kindness or help. We spent another hour calling every hotel in the area and around. We could only go so far as we were leaving for a cruise the next morning. We then had to come out of pocket $230 on the spot for another room because it was 1am and no one from our rewards was open to talk to. Thank God the LAST hotel on the list came through because our next option was to park at a well lit/known gas station and taking turns staying awake while the children slept in the car.

The room was clean and I did not see bugs or other problems. Yet there is an unwritten rule! If you have booked rooms from a third-party service like booking, and you are arriving late to check-in, you need to call the hotel and let them know that you will come late! We were fortunate that we didn't have a major problem with it! The first night, there was a room next to our room that made a very, very loud sound like laughter, talking, dancing and... until 5 in the morning! I could not sleep that night! There was also an acute smell of weeds all through the corridors!

My husband and I traveled over 300 plus miles for a friends wedding and when we got to the hotel we were told the elevator was not working so we had to take our luggage up 2 flights of stairs. When we got to the room the AC was making a terrible noise and the carpet by the window unit was soaking wet all the way to the side of the bed. The room smell strongly of bleach. There was a roach in the room and because the carpet was wet it gave the room a funny smell. We complained and was told as soon as another room was available they would move us which never happened. They ask you when you're booking if you need smoking or non smoking and you could smell everything that the guest were smoking in your room. Terrible experience, I will never stay at another La Quinta.

This was the worst hotel experience of my life. Not only was the hotel disgusting unvacuumed, I found roaches and the carpets turned my toddlers socks black and the doors weren't working probably and another guest entered our room with their key card on my first night so with that being said every time we left the room we had to take all of our luggage and personal items since anyone can enter our room. The worst part is that there was a disturbed guest in the room in front of us banging on our door and peeping under our door at almost midnight when I was alone with my two daughters. The hotel did absolutely nothing, the authorities came twice and did absolutely nothing. I had to have family come in the middle of the night to help me pack me and my daughters up and leave. They wouldn't give me a refund, we had to argue just for them to give me a partial. Headquarters is just as bad they wouldn't do the full refund either. Thank you for ruining my children's holiday vacation, I hope this location gets shut down. It's disgusting and the people who work for them are just as disgusting.

I have stayed at this property quite a few times in the past and this might be my last one. On December 25 I made a last minute reservation. A king size room type and an early check-in (extra $50 fee) was confirmed. I arrived at the hotel at 5 am. As I approached the front desk the Agent was on her cell phone. I think I might have interrupted something as she addressed me with a cold manner . There were greetings and /or pleasantries during our interaction. She made me feel like I was bothering her. The hotel holds a $75 deposit for incidentals which normally I prefer separated from room charges. I kindly asked her to split in two credit cards. She said that she would have to call support to have charges posted separately. While on the phone I could hear that she kept having to repeat herself. It seemed like the person on support didn’t understand or knew how to process the split charges. To make things easier (as I was hoping for quick check-in) I told her not to worry and to use just one card. She then said too late, that she couldn’t do it since she was already speaking to support. She also told me that she had told me from the beginning it was as not that easy. After hearing that comment with the harsh tone she said it, I felt like a child being reprehended by the school teacher. I have stayed in many La Quinta properties before and my request has never an issue. It took over ten minutes for transaction to be processed. the I was then advised rooms with king size beds were not available. I didn’t understand why since the reservation agent called to confirm the early check in and room type. She then changed my room type and a higher rate was applied. The difference in prices was not significant; however, I thought that I should had been informed. It was not until later when I reviewed my receipt that room rate was not honored. Just before I noon I by the front desk and asked the the new person at the desk if I could change my room and tried to explain the reason behind. I was going to show him my confirmation email and he told me with a mean tone that he didn't need to see that and to put it away. He needed to go by the reservation on the system. He then told me that I could make my request at 3:00 pm upon checking time. He told me the $10 fee would be waived. Now I’m thinking, the room rate was not honored after confirmation but increased. But as a courtesy whatever fee he was talking about would be waived. Is he for real? He was obviously confused as he didn’t let me explained and had not interest in what I have to say. II decided I was not going to bother with this and wasting time and energy. Front Desk Team Members in most cases are the first ones to interact with hotel guests. It is important to keep in mind that there is only one opportunity to make a positive first impression. Practice and use good customer service skills at when dealing with your guests.Use your skills to impress and not for the opposite. In my opinion lacking of customer service skills can negatively impact the well of the franchise. I don’t believe that my request was something out of the ordinary. Part of providing good service include treating people with respect, that is a must. I sincerely hope that La Quinta use customer’s feedback to look into servicing opportunities when needed. As well as to help these team members improve their customer skills. At the end of the day, the goal should be to create positive Customers Experiences.

Stayed at a La Quinta in Denver and liked it, unfortunately they are not all operated the same. This is not a well maintained hotel. The hotel is dirty, room was never cleaned during my stay, even though I requested it. Left over food from previous guest was left in fridge. The rooms look beat up and not properly clean. Same scenario in hallways and elevator, it's just not clean. Getting through to reception is impossible, they just don't pick up the phone. Granted this hotel was cheaper than the rest in the area, but you WILL get what you pay for and even at the discount price it was too expensive for such poor service....

I'm so disappointed; I should have read the reviews before I booked this hotel. Lesson learned. 2 of Ft. Lauderdale's Finest pulled up, just as my son & I parked the rental. Should've told me something right away. Got to the front desk, was told that my reserved room with 2 double beds wasn't available, only a king. Maid service wasn't available d/t COVID. Pool wasn't operational. Walked into the room & it smelled like dog. Sheets were stained. Bed was super-hard. No wonder the pricing was relatively cheap. Do not recommend.

I stayed here near the end of August 2022. The carpeting in the hallways was littered with wrappers and debris. The corridors smelled strongly of dog urine. When I complained to the front desk personnel, I was looked at as if I had fallen from the sky. The rooms had no housekeeping, despite two requests for it. I asked for a different room. The tile floor in both rooms in the bathroom area were sticky and couldn't be walked on in bare feet. The pool was "undergoing renovations". The lawns on the surrounding grounds were sparse and littered with cigarette butts. The staff was depressed and didn't seem like they wanted to be there. Avoid this location!

If I could put zero I would. I do have to say the front desk person on the first night was kind, apologetic and accommodating after we had to wait a whole hour for our room to be cleaned. This was the worst hotel I have EVER stayed in. The room was dirty, the elevator and halls were filthy ans sticky. We had to change rooms because the shower faucet was broken and the water pressure was low. The maintenance guy had the nerve to ask us to wait until the morning for it it to be fixed and for us to take a shower. No sir ! we traveled 4 hrs and deserve a working shower and clean room ! The second room was no better. The room carpet was not vacuumed, the tub was stained and drained very slow. Not to mention the damn AC would not stay cool...huh. Not to mention the broken drawers and stained walls. Someone kissed the wall and left lipstick marks ! The clock did not work and the TV had issues with the cable connection. Never ever again will I go back to this La Quinta location or recommend to others.

So let me start off by saying i planned to stay here from NJ for 6 days due to me recovering from procedure i had done in FL and it was a local hotel with not to bad of pricing. Straight to the point, there is nothing nice with this hotel. It’s very dirty, it smells so bad, the breakfast is horrible. This whole place is so unsanitary. I didn’t even know it had a pool behind the hotel, which was greener than grass. On day 4 of my stay here we saw a baby cockroach in the bathroom and a HUGE cockroach crawled onto the bed as me and my husband were laying down. I informed the front desk and he said I’d have to wait for the manager to come into work tomorrow morning and there’s really nothing he could do besides move me and give me a credit of a one day stay. I then stated to the receptionist that i want to cancel my stay and i will not be moving to a different room because of me seeing that cockroach means they could be everywhere in that hotel. Next morning comes, i call the manager Derik and i explained to him what the situation was and his response was “you only saw one cockroach?” Like as if it’s okay. He asked me if i knew if any pest control came in while i was leaving. Like was i suppose to let them spray the room with pesticides for cockroaches and wait??? I wanted a refund or at least half of my money comped due to this horrible experience and he denied me a refund and stated he’d give me only one day refund since i checked out early. Such horrible customer service from a “manager”. I guess he’s okay with the way the hotel is running. This is such an unhealthy unsanitary hotel. I definitely do not recommend anyone to stay here no matter how cheap the price might’ve be. Not to mention the people who stay here just all look dirty and legit walk around barefoot all over the hotel.

I reserved a room for 3 nights. Checked into my room at around 7pm. I never write reviews because I know that not all hotels are 100 percent perfect. But I had to write this one. Room smell musty like it was wet a never dry up, shower floor was dirty, shower curtain were backwards, found 2 roaches in 2 days, kids being un supervise and were running around and yelling until 11 pm. And to top it off my tv wasn’t working, I couldn’t change the channel in which I notified the front desk clerk and he stated they are having issues with the cable service. Breakfast was ok just for the 2nd day apple juice was not cold. Also there was only 1 ice machine working and it was on the 3rd floor. I would not stay at this hotel again. 1 to 10 I give it a 3. I suggest u close it down and work on it .

I stayed there 8/28/22 the lady that check me in Mary was very attentive, my problem was the room once we got there it was Hot and humid the AC was only giving hot air even though I adjusted to cool. AC for room 233 not good at all, I was told the bed was a King size that was not a King size. The bathroom smells like meldew and has like mold on the top. I was kind of scare to sleep with that mold probably floating in the air. The toilet seat moves its not safe at all. It was a horrible stay. I live in Connecticut and LA Quinta is pretty decent but in FL they need a lot of update to do. How there you can charge for an uncomfortable room. Extremely unhappy and upset.

La Quinta Tamarac was the only affordable hotel in the area that was conveniently located near my family and local shopping centers. I was visiting Fort Lauderdale for Spring Break with my son and nephew. On our first day, the bathroom/restroom leaked(water from toilet and/or tub). I called the front desk to report and it took until the next morning for the issue to be resolved. There was a communication issue of reporting the issue to the proper staff and informing of the correct room. We had to shower, etc at our family’s house nearby. Also, the pool was not useable. That was also a negative, since were expecting to go to the pool and enjoy South Florida weather. I would not recommend this location to family or friends unless the entire entire hotel is repaired and remodeled.

We booked a room for 5 people, we received only one that fits 4. On telling the managers, they told me that I am accusing them as liars. They wanted us to sleep on the floor. I told them that it is not fair to tell guests to sleep on the floor. They shouted at me that I could buy a mattress if I don’t want to sleep on the floor. Also, the one manager offered me discount for the first out of five nights. In the end, they charged us something extra so that we didn’t get any discount at all. I am still trying to reach out but now they tell us that they do not have a manager. It is unacceptable how we were treated here.

This hotel clearly doesn’t care about how their rooms or hotel looks. Paint was peeling on all of the walls and doors in the hotel. Our first room had a moldy smell is was just disgusting all around. I called the front desk and asked to be moved. The next room was a little better, no smell but the bathroom was dirty, the bathroom door wouldn’t close properly, there were no towels or wash cloths. The room had bad plumbing and you had to hold the toilet handle down for 1 minute for it to barely try to flush, and sometimes it still wouldn’t. Also the lamp next to the desk didn’t work at all, bulb was bad. I didn’t want to be that person so I just stayed in the room. But refused to get in the tub my entire trip. Also I’m order to get your room cleaned, you have to Request it a day in advanced. I requested the bathroom be recleaned and the toilet to be fixed, they came sort of cleaned the bathroom and put a snake down the toilet and just left without saying anything. Honestly this hotel cares more about getting their money than the up keep of their hotel, I would not stay with them again or recommend to anyone.

I have stayed at plenty Laquinta 's before, but this is the WORST!!! Room was not completely cleaned, the wash clothe has stains on it. My reservation included free breakfast, but there is no food at all. The night front desk guy was cool, but the 2 in the morning told me when I called bc the room only has 1 conditioner and no shampoo that I would either have to go find the maid on the floor or come down to the front desk to get it... HORRIBLE CUSTOMER SERVICE!!!! I should've went with any other Laquinta in the area that was basically $10 more bc I know everything would've been better. DO NOT STAY HERE!!!

I couldn't give it 5 stars because. It was a little run down, needed some TLC But the staff was great. The beds were super great. The prices were a bit higher than I thought. But it was spring break.

The place was decent, nothing fancy so don’t expect anything similar to a resort stay or a high end hotel. The rooms will not be cleaned, you will not receive towels unless you ask, small things that don’t necessarily effect the stay so long as you didn’t book this hotel expecting great things. It’s a comfortable, seemingly safe, and convenient place to stay if looking for an inexpensive, semi-reliable, quick stay in a decent area. Close to the beach and shopping (about 20 minutes), would not recommend using the pool here.

Just stayed here for 7 nights. Avoid at all costs. From check-in to housekeeping, it seems no one can do their job well. The room was old, dirty, and worn out. Toilet hardly flushed, shower curtain was falling off, stains all over the place, etc. Housekeeping cleaned the room one time in seven nights, and I use the word "cleaned" very loosely. They emptied the trash and left 2 fresh towels. That's it. On the fourth night of the stay, I repeatedly had to ask for fresh towels and washcloths. The front desk was zero help and told me that housekeeping would be by. FOUR hours later, they brought me 2 towels and 0 washcloths. Leaving the property can be pretty dangerous as well. There is a tree that blocks your view while pulling onto the super busy road. I do not recommend staying here. There are dozens of other properties in the area that are much cleaner and have better service.

Look, we had a bit of a unpleasant first night, the room assigned to us was "deluxe" but then it was changed to regular since we had a pet, even though they were notified we had a pet. Overall, not a bad experience, could've been better, but the folks there were nice and helpful.

Warm welcome from the staff, easy check in, breakfast is served, there is always coffee or tee, complimentary. Good 15to 20 minutes to airport depending on the traffic

The Cleanliness standards are very low! The carpets definitely aren't even vaccumed in between guests! The floors in the bathroom had hairs. There is no garbage can anywhere in the room or bathroom. We have also seen atleast 5 bugs in the bathroom. Breakfast included had hot dishes with no food and a mini fridge which was also empty. Only cereal, waffles, toast and hard boiled eggs. There should have been baked goods and yogurts and if there is going to be hot dishes out there should be hot food in them! That made no sense to me. Mg dad and I also heard the GM talk rude to an employee infront of hotel guests which was very unprofessional! If we could've got refunded for 2 nights we would've changed to a different hotel 100 percent! Wouldn't recommend it

Yeah this place here is terrible the lady who does breakfast is extremely rude. The food wasn’t even slightly warm. She clearly has no care for this. She was asleep in the dining area. Honestly should be fired. The place is dirty stains all on bed. Wi-Fi is terrible always cutting in and out same with the tv. Honestly back to the breakfast lady she just pisses me off and when she walks by me she side eyes me like I’m the one causing her trouble. It really seems that most of the staff is just here for a paycheck which I can understand. It would simply be nice for them to have a bit of care for what they do

Came in town for Rolling Loud weekend the elevator was extremely slow and the room was disgusting. At first entry a maintenance man was in there, exchanging out the air conditioners and the air conditioner he put in there was not working. It was extremely hot in the room just as it was outside there was some type of nasty white, sticky substance all over the floor and the chair in the room has some brown disgusting stuff stuck on it. I had to call another hotel in downtown Fort Lauderdale to get another one and I am so glad I did.

We moved into room 223 from December 10-11. The room is excellent, clean, large and comfortable. The room has two beds, a microwave, a refrigerator and a large TV. The beds and pillows are comfortable. The towel is white. There is a beautiful New Year tree at the reception. The parking lot is large. There are many shops around. I recommend it.

I would give this place zero stars if I could. It was filthy, run down and disgusting. The common areas had accumulated filth over a the surfaces including the AC next to the check in desk, the floors had not seen a vacuum in a very long time with gross substances and litter in the halls. There was mold all over the bathroom ceiling, the shower didn’t drain, I had no towels, there was accumulated filth in the corners of the bathroom and the blow dryer was disgusting. The drinks and yogurt I placed in the refrigerator were frozen solid by morning. Every time I used my key card it had to be reset by the front desk and the whole hotel reeked of cannabis smoke. I watched an employee simply add more water to the orange juice rather than make more to refill it. It was already was already almost clear. If everything else had not been booked I would have walked out. I will NEVER stay at another LaQuinta ever again.

Room and service was Great! They work with you on late checkout as well and decent breakfast at least they feed you! The only thing was a lil rust in the bathroom and on air conditioner but not really that bothersome everything was clean.

From September 30th to October 6th, my family and I stayed at La Quinta Inn in Tamarac, Fort Lauderdale. It has been the worst hotel experience I have ever had. I cannot understand how the Wyndham chain can allow such hotels to exist in such conditions. Throughout our entire stay, our room was only cleaned once, and that was because I had to personally inform the cleaning staff. We didn't even receive clean towels. The hallway was consistently dirty. The front desk service was abysmal - they never answered the phone and were rarely present. Overall, this is the dirtiest hotel I have ever stayed in, and I come from a relatively poor country compared to the United States. The breakfast options were extremely basic, and once they ran out of items, they never restocked. The person serving was extremely rude. On the first night, the TV in our room wasn't working, and when I reported it to the front desk, they said the only solution was to move us to another room because they didn't have a technician available. Before switching rooms, we checked the alternative room, but we quickly fled as the small refrigerator emitted a nauseating smell. We decided to stay in the initially assigned room, and my husband had to fix the TV himself. If we hadn't already been charged for the nights, we would have changed hotels regardless of the additional cost. This has been the worst hotel experience ever.

Dirty place. The room smelled like someone took a pee on the floor. We had to leave the hotel after about 5 hours as we couldn’t take it anymore. We were just staying the night to take an early flight and thought it was convenient because of the location and some reviews said it was decent. Do not recommend it

The hotel staff ( sorry for not getting your names) that's the best thing going on here. All of them were professional, pleasant and helpful. Great location, thank you for the plugs on where to go. Food is all around and the beach is about 5 miles down the road. To the owner ! You need to invest in your property.. Simple. Professional elevator repair. Broken elevator is unacceptable. Crazy carrying luggage down stairs. The rooms were clean (nothing to tell you there sanitized)but clean. They could use updated furniture. I'm just used to La Quinta doing it different. Keep your staff and updated the building and the rest will follow. Make La Quinta Proud and Tamarac -Fort Lauderdale. Great visit, we'd love to come and see the improvements.

This place is in need of serious upgrades. The room was musty and the carpets didn't look like they were vacuumed in months. The bathroom fixtures were loose and the toilet took a long while to flush. Due to COVID it was stated that u have to request to clean room and change linens while your there. Asked about three times and they waited until the day before we left to do anything. Don't look for a continental breakfast cause all they offered was a brown bag with a stale muffin, fruit or a fruit cup and a small bottle of water...kid size. That's it.

Can't complain for the price and accommodations we would stay again

The hotel stay was nice. The staff was very helpful and treated me with respect. However after I went to take a shower at midnight I notice that the bathroom was nasty and dirty. The shower/tub was black and dirty. There is no way they cleaned that bathroom. I will never stay there again!

Hotel is nothing like the pics online. We got to town and had issues with the car rental and other hotel. We had to find another place to stay. When looking on line the place looks nice and clean. We were rushed to find a place so I failed to read previous reviews. We checked in and staff was nice. When getting up to the room the room was old and had a nasty smell. At this point it was 9 pm and we had already paid for 2 notes so we dealt with it. We only had 3 pillows for a king bed and the pillows were all flat. The AC was turned to 60 and still blowing warm air. The water would not drain out of the tub while showering nor out the sink...the door lock latch wouldn't close all the way.. do not stay here..the outside has torn areas in the place..awwful. the best thing they did was refund us for the nextbnite so we could go somewhere else.

Terrible communication between staff. My friend left a key to our room at the front desk for when I arrived and when I got there they didn’t have it. When she called to give them permission to let me in the room they didn’t pick up the phone until I told them to.

Very bad stay. I booked a king suite room a while ago however when we first arrived we were given a double. When I requested the room I booked I was informed they were out of them but they moved us to a king room. The room was dirty and had not been cleaned since the last guests. The bed had obviously been slept in and the room had trash in it. Thankfully we were given sheets so we could change the covers. But we were not given clean pillow cases. La Quinta is usually the best place to go and I’ve never had an experience there until this stay. Was very disappointed. The price says it will be cheap but when you get there they charge more. Not worth it

Travelled all the way from Pennsylvania to here with a PREPAID reservation for a 2 double room. They gave away the last available double bed room they had to the large group in front of us, who did not have a reservation. The front desk employee refused to accommodate us with another king size room without a full charge. This was at 9pm at night when clearly they are not going to sell it for the night. She was rude, inconsiderate, and did very little to fix the situation. Completely and totally unacceptable.

The elevator didn't work & my daughter & I both have a broken foot & asthma we had to climb 3 flights of stairs. Asked for clean towels & for my room to be refreshed & that didn't happen. This hotel was recommended by my resort om gone make sure they know about it & it was dirty. They also said there was breakfast but it ended at 9am but I never saw food didn't even smell coffee

We walk in the room and automatically smell weed and tobacco. The beds were slept on and the bathroom was dirty. No apologies. Just gave us another room which the door looked kicked in, it didnt close properly. Also the second room didn't have a second bed just a pull out couch that fits a child. the carpet was dirty and the couch was dirty. The ac did not work and the room was very hot. You can hear screaming and yelling down the hall. People just pacing the hall as well.

The rooms are dirty. The first room they put us in smelled of smoke and the beds literally were used. They still had indents like someone was laying in them and they were not made. They moved us to another room where there door to the room looked like it had been broken into. The frame was bent, the door was bowed and there was a big gap at the top. There were stains all over the carpets and walls. The drawers for the dressers where all broken . And worse of all the ac in the room did not work. It was a terrible stay definitely would not recommend.

Upon arrival front desk employee was unengage, feel like we were begging him for response to our questions. Here are issues we encountered: 1-Hallway leading to our room was filty 2-Coffee pot in room didn't seem to have been clean since the day it was bought. 3-We were told coffee available in lobby. It was cold and stale coffee. 4-Plunger in lobby next to guest coffee area 5-Staffing person for breakfast area was always on her cellphone with personal call rather than tending to guest needs. 6-Hotel is dated and in need of serious upgrade. On day of check out, spoke to Manager about all the above, he advise all will be address and they are in the process to upgrade the hotel. Manager was able to give us a discount on our stay due to all the reported issue.

It’s not a beach front first of all. In it’s far from the beach.. cost you twenty or more for transportation. Also it’s an old building and there is no accommodations what’s so ever came in an hour earlier from the airport and made me sit there to 3pm on the dot to get my room. In fact there are six families waiting too. It’s dirty and should not be apart of a package deal it’s very convincing to consumers since there is no cancelation. The pics needs to be updated. Regret staying but had to stay due to no cancellation rule. What rated as a 3.5, by kayak, Hotel and other travel website which is very conceiving for ppl out of state.. filed a dispute with my provider!!!

I just want to say thank you so much to the morning shift & Manager Ernest(I believe that’s his name.) We had a bit of an issue but luckily he was able to resolve it for us along w/ the morning receptionist. The hotel & rooms are definitely better than surrounding “competitors.” Can’t thank you guys enough. Five stars for amazing service & just showing empathy, because you never know what a person is going through.

This was the worst La Quinta I ever stayed in. The walls in the room had splattered stains everywhere and the room had a musty smell. I had to turn the fan on the air conditioner on to constant and put my deodorant stick in front of it to help mask the smell. We had time to kill so we decided to do are laundry from are cruise. The hotel didn't have a laundry on site so we had to go to a laundry mat. When we got back to the room the smell had improved. The next morning we flew back to NJ and grab our jackets that we had hung in the open closet in the room and put them in are carry on bag. When the plane landed we put on are jackets and that horrible smell was back, people around us noticed it also. It was 34 degrees in NJ but we had to take are jackets off and throw them in the trunk so the smell wouldn't get into the fabric of car seats. I should have read the reviews before staying here.

I don’t know where to start. First of all, the carpet near the AC was SOAKED. The mattresses were stained. The room smelled like urine. The towels were stained. We asked for extra towels and sheets and were told we had to bring our dirty ones back so they can clean them because they had NO EXTRA. The cleaning staff were the rudest people I ever had to deal with while staying anywhere. I stood here with my family during a road trip for 2 nights and I couldn’t wait to check out. I couldn’t even let my toddlers walk around the room because of how disgusting it was. They didn’t want to change us to another room, which I’m sure wouldn’t have changed anything. I will NEVER recommend this place, not even to my worst enemy.

Mary at the front desk was lovely. Really kind and helpful. I want to say all the staff were attentive. I have read other reviews, so I thought I would post. This is a pet friendly hotel, so if you have allergies, this is not the place for you. We stayed here 1 night before boarding our cruise. We just needed a place to sleep. My husband had a runny nose (due to the pets), but we were fine. Breakfast and coffee were fine. Our room was clean.

The room had roaches in the sink, on the ceiling and coming through the hole in the wall. We had to constantly ask for new towels and rags, but was told that they needed to be washed first. They never removed our trash and we were there for 3 nights. 0/10 would not recommend. The front desk was nice though. They were very helpful. The rooms overall were not great and I would never stay here again!

Great location, hot breakfast is wonderful with sausage scrambled eggs. Hard boiled eggs all the pastries cereal's juices staff is incredibly friendly. I've been staying here for weeks now. And the staff. Goes out of their way to be helpful The hotel is undergoing some changes to be updated and when all said and done The new rooms will be beautiful. I would recommend staying here location price friendly staff. Well, worth it, we will stay again.