1/5 Crystal M. 10 months ago on Google • 3 reviews
ABSOLUTE
NIGHTMARE!!!...i
am
highly
disappointed
in
the
customer
service
at
the
front
office,
the
maintenance
workers
are
very
rude
and
not
compliant
at
all,
especially
when
you're
nice
(i
like
to
keep
my
carpets
clean).
After
i
requested
help
about
a
sweating
ac
unit
i
specifically
asked
to
either
take
the
shoes
off
or
wear
a
cover,
and
they
simply
refused
and
walked
out.
One
time
one
of
them
tried
to
just
walk
right
into
my
apartment
without
knocking
and
claimed
that
it
was
an
accident
because
he
assumed
it
was
vacant,
i
was
out
of
the
shower.
The
garbage
disposal
NEVER
WORKS,
i
have
to
drive
by
an
entire
mountain
of
the
complex's
trash
everyday.
There
is
an
obnoxiously
loud
"alarm"
system
unnecessarily
located
in
the
middle
of
my
apartment
that
went
off
at
7am
for
absolutely
no
reason
3x
in
one
month.
They
have
converted
the
locks
on
my
door
from
a
regular
keyhole
doorknob
to
having
to
gain
access
with
an
APP,
so
imagine
not
being
able
to
get
into
your
own
apartment
because
of
a
dead
phone.
Imagine
having
a
computer
science
major
and
the
ability
to
hack
any
apartment
door
on
the
premises,
it's
very
easy
(easy
password)
and
the
app
also
connects
to
your
wallet.
Imagine
being
an
elder,
handicapped
or
a
foreigner
without
the
comprehension
of
this
ai
technology,
and
even
if
they
offered
some
kind
of
card
to
enter,
why
isn't
everyone
given
that
option,
seems
discriminatory.
i
cant
believe
the
tactics
management
is
using
on
the
tenants
to
filter
them
through,
chase
one
angry
tenant
out
so
another
naive
one
can
come
right
in
with
either
a
nice
security
deposit
bonus,
or
a
higher
leasing
agreement
than
the
last
for
a
new
tenant.
Breaking
the
lease
regulations
arrears
is
ridiculous.
It's
like
one
thing
after
another,
it's
not
worth
it,
considering
the
fact
that
you're
sharing
the
complex
with
loud
inconsiderate
government
assisted
tenants
who
destroy
the
place.
The
last
straw
was
changing
my
locks
to
this
app,
i
am
furious,
i
want
to
enter
my
apartment
normally
with
a
KEY,
we
should've
been
given
a
choice
instead
of
ACCEPT
THE
CHANGE
and
don't
ask
questions.
Modernizing
?
Let's
start
with
modernizing
the
garbage
disposal
to
actually
work.
Considering
the
location
and
qualifications
of
Avalon,
I
expected
a
lot
better
of
an
experience.
Great
...now
there's
an
app
tracking
me
when
i
come
and
go
in
my
own
place.
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