1/5 Kayla H. 1 year ago on Google
My
fiancé
purchased
my
ring
for
me
JUST
over
a
year
ago,
a
year
and
three
months
I’ve
had
my
ring
and
my
ring
has
not
been
in
my
possession
these
last
3
months
due
to
poor
quality
and
repairs
by
both
James
Allen’s
Partner
“Jared”
and
even
more
disappointing
service
by
the
ring
manufacturer
themselves.
My
ring
lost
a
diamond
just
at
a
year
which
left
me
upset
but
understanding
that
can
may
be
happen
(although
it
shouldn’t
happen
on
a
year
old
diamond
ring).
I
took
it
in
to
Jared
thinking
they’re
a
reputable
jeweler
and
partner
of
whom
my
fiancé
purchased
my
ring
from
so
they
can
fix
it
right?
WRONG.
They
repaired
it
not
once,
twice
but
THREE
times
and
did
it
incorrect
all
three
times,
charged
my
fiancé
$200,
the
third
time
they
built
up
prongs
without
asking
permission
and
proceeded
to
damage
another
diamond
on
the
band
that
wasn’t
damaged
when
we
walked
in.
They
damaged
my
ring
so
badly
it
couldn’t
be
repaired
by
James
Allen
and
they
weren’t
authorized
to
do
so
per
the
email
I
have
from
their
partner.
I
finally
send
my
ring
back
to
the
company
in
hopes
everything
will
be
done
correctly
and
I’ll
have
no
more
issues,
wrong
again.
So,
3
months
later
and
my
wedding
approaching
and
I’m
still
without
my
ring
due
to
unauthorized,
shoddy
work
by
Jared
and
poor
quality
by
James
Allen.
Absolutely
maddening
and
frustrating
to
say
the
least.
If
you’re
a
soon
to
be
bride
or
groom
I
do
not
recommend
either
company
for
repairs
or
purchase.