5/5 Rachel B. 5 months ago on Google
Yesterday,
I
took
my
sweet
dog
in
to
be
checked
out.
Despite
endless
vet
visits
and
efforts
for
care,
he
needed
to
be
seen
yesterday.
In
the
haze
of
the
day,
I
neglected
to
remember
the
names
of
any
of
the
members
of
the
team
who
cared
for
us.
But,
from
the
beginning,
the
girl
at
the
front
desk
was
so
kind
and
accommodating.
She
heard
me,
talked
through
my
sweet
dogs
illness
with
me,
chatted
with
us
while
we
were
waiting
to
be
seen.
She
came
through
and
checked
on
us
even
once
we
were
in
the
room.
I
do
remember
Logan,
she
was
the
first
to
check
out
Bentley.
She
was
kind
and
listened
to
everything
I
had
to
say
and
was
so
so
gentle
and
sweet
when
checking
out
my
pup.
The
vet
knew
exactly
what
tests
to
run
to
figure
out
what
was
going
on.
She
was
straightforward
and
honest
with
me.
I
was
grateful
that
I
didn’t
have
to
advocate
for
him
this
time,
that
I
could
trust
that
the
vet
knew
what
to
do
without
my
suggestions.
The
next
girl
that
came
in
to
ask
me
how
I
wanted
to
proceeded,
sat
with
me
while
I
cried
and
talked
through
my
decision
with
me,
showing
so
much
understanding
and
grace
with
her
words.
I
appreciate
that
the
staff
here
was
both
honest
with
me
about
the
situation
while
showing
such
gentle
kindness
and
care
towards
me
and
my
dog.
They
cared
enough
for
him
to
make
sure
I
knew
the
weight
of
the
situation
he
was
in.
They
gave
us
so
much
time
while
we
waited
for
our
family
to
arrive
and
held
us
with
so
much
grace.
I
was
so
grateful
to
be
shown
so
much
love
and
care
from
an
entire
group
of
women
that
we
had
never
met
before.
If
you
take
your
pet
to
Cleveland
Rd
Animal
Hospital,
you
will
be
met
with
honesty
and
a
multitude
of
support.
Thank
you
to
the
staff
who
was
working
yesterday
for
being
so
kind
and
gracious.
Special
thanks
to
the
girl
at
the
front
desk
and
the
girl
who
sat
with
me
while
I
made
my
decision
and
brought
my
little
love
to
me.