1/5 Frank K. 1 year ago on Google • 7 reviews
BEWARE
AND
DO
NOT
SEE
THIS
DERMATOLOGIST
:
lack
of
effective
communication
and
unprofessionalism.
They
are
focused
solely
the
money
NOT
the
patient
.
Called
to
schedule
an
appointment
to
come
get
to
see
about
hair
transplant
and
discuss
ALL
options
for
hair
loss
and
thinning
.
First
time
I
spoke
to
the
scheduler
on
phone
she
said
they
do
not
take
my
insurance
.
So
I
Checked
with
insurance
they
said
they
were
covered
.
Called
back
and
the
lady
apologised
and
then
scheduled
me
for
an
appointment
after
telling
her
what
I
was
coming
there
for
.
Then
not
to
long
after
scheduling
they
called
me
and
said
they
cancelled
my
appointment
and
needed
to
re-schedule
because
Dr.Haber
was
going
to
be
in
surgery
…why
schedule
me
on
first
place
then
..you
are
saying
one
patient
was
more
important
than
me
and
the
scheduled
appointment
I
already
had
.
I
rescheduled
.
Day
of
my
appointment
I
arrived
on
time
.
I
was
seen
after
about
35-40
minutes
of
waiting
!
The
nurse
or
MA
did
apologise
-and
said
the
doctor
was
running
behind
.
Again
,
another
time
when
I
did
not
feel
great
as
a
patient
.
Then
when
the
doctor
finally
does
come
in
,
he
comes
in
with
a
student
but
does
not
even
obtain
/
ask
for
my
consent
for
his
student
to
observe
-he
only
said
this
is
my
student
and
both
walked
in
.
Then
MA
or
nurse
also
stayed
in
the
room
.
So
I
have
three
people
just
standing
looking
at
me
-that
was
uncomfortable
!
The
doctor
started
talking
really
fast
,
Barely
even
looked
or
examined
my
head
and
told
me
a
diagnosis
.
However
,
I
told
him
I
was
there
to
discuss
all
options
for
treatment
especially
hair
transplant
and
details.
He
said
that
was
not
possible
because
that’s
a
different
appointment
and
consultation
.
I
expressed
frustration
and
informed
him
that’s
what
I
am
here
for
..he
proceeded
to
tell
me
he
didn’t
have
time
for
that
and
that
would
have
to
be
another
appointment
-I
already
left
work
early
for
this
appointment
and
was
seen
late
!
The
appointment
lasted
barely
10
minutes
.I
get
very
rushed
and
get
that
the
doctor
was
in
a
rush
-probably
because
he
was
already
running
behind-but
that
is
not
my
problem
!
I
Didn’t
get
hardly
any
of
my
questions
answered
,
no
education
,
no
detailed
information
-nothing!
Then
they
took
me
to
scheduler
who
apologised
on
behalf
of
whoever
scheduled
my
appointment
and
said
it
was
Miscommunication
and
she
will
link
me
with
cosmetic
surgery
coordinator
Doreen
and
she
will
reach
out
to
me
next
day
and
consult
is
free
.
I
informed
her
I
would
like
not
to
be
charged
for
todays
visit
since
it
was
supposed
to
be
a
free
consult
and
the
miscommunication
was
on
their
end
and
appointment
(ten
minutes
)
today
is
not
what
o
was
coming
in
for
.
She
got
the
practice
manager
(lady)
or
it
was
the
lady
working
reception
that
checked
me
in
-she
started
apologizing
and
offering
me
hand
creams
and
a
complimentary
umbrella
.
I
don’t
want
free
things
-I
want
good
care
!
You
offering
me
these
things
tells
me
you
know
you
did
something
wrong
!
So
I
waited
next
day
,
waited
another
day
,
waited
more
and
nothing
-no
call
ever
from
no
one
to
make
an
appointment!
Then
I
end
up
receiving
a
bill
for
my
“visit
“.
What
visit
?
Your
staff
and
doctor
did
nothing
for
me
-and
you
even
admitted
I
was
scheduled
wrong
and
you
charge
me
.
Overall
-bad
communication
,
disrespect
of
time
,
failure
to
obtain
consent
for
student
,
uncomfortable
environment
,
unprofessionalism
and
fraudulent
charges
.
Also
I
recorded
my
“visit
“
so
I
have
proof
!
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