North Olmsted Animal Hospital image

North Olmsted Animal Hospital

Veterinarian Animal hospital

😠 I took my cat here to get fixed, the lady at the desk barely spoke to me and seemed so annoyed I was even there. I had called prior to set up the appointment obviously, I asked pricing before hand so I could choose a place better. She told me it would be 80 for the neuter. The only other thing he ne... People often mention Raina, staff, care, called, Animal, dogs, animals, appointment, North, Olmsted,


Address

23537 Lorain Rd, North Olmsted, OH 44070, United States

Website

allvetnearme.com

Contact

+1 440-777-0456

Rating on Google Maps

4.20 (243 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 am to 3 pm
  • Thursday: 9:30 am to 7 pm
  • Friday: 9:30 am to 7 pm
  • Saturday: 9:30 am to 3 pm
  • Sunday: Closed
  • Monday: 9:30 am to 7 pm
  • Tuesday: 9:30 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Raina (30) staff (26) care (25) called (12) Animal (11) dogs (11) animals (9) appointment (8) North (8) Olmsted (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Liv M. 8 months ago on Google
    I took my cat here to get fixed, the lady at the desk barely spoke to me and seemed so annoyed I was even there. I had called prior to set up the appointment obviously, I asked pricing before hand so I could choose a place better. She told me it would be 80 for the neuter. The only other thing he needed was his second thing of shots which is Under 100. Without me knowing, they added an extra leukemia test. Which cost another freaking 160 or so dollars. I accepted it and just wanted to pay and leave and never come back here again. Then the lady comes out after I pay and is trying to say I owe more? Hell no. This is so disgusting, do better. Your shop should be closed down and I call it.a shop because you only care about money here and scamming people . When she went to bring my cat back to me after surgery I heard him hissing and screaming and freaking out. I don’t know what you guys are doing to animals here. Also I would love my 100 dollars back that you guys lied about
    7 people found this review helpful 👍

  • 1/5 Linzers H. 2 years ago on Google
    My cat was showing some signs of a general cold so I wanted to get him checked out just in case, plus he was due for boosters. I just moved and this place was close and had decent reviews and could get him in fairly quickly. I will not be going back. Completely unorganized, unprofessional, seems like it hasn't been cleaned in a decade, plus a check up and shots was $300?! Also the vet told me I should be feeding my cats dry food as it's better for them than wet. Which is completely incorrect, and pretty basic cat knowledge. Should have gone to the emergency vet, would have been cheaper and better.
    7 people found this review helpful 👍

  • 5/5 Angie H. 1 year ago on Google
    Dr. Raina and his staff are the best. He delivered my bulldog’s 6 beautiful healthy pups and he and his staff have taken excellent care of them! He is the best!
    6 people found this review helpful 👍

  • 3/5 kyra s. 2 years ago on Google
    My cats had allergy problems and they were able to get me in fast! Mary was very nice, but the doctor was old and hard to understand because he has an accent…when I asked him to explain things again or when I asked quest, it seemed he got frustrated to have to explain it different or again so….Mary had to lol.my two cats got steroid shots and two vaccines and the bill was about 300$. Not too bad but not cheap. I felt the doctor was a bit rough with my animals…he didn’t have the compassion you would expect from a vet…..I wouldn’t recommend going here unless you need to see someone fast…but even then I heard some negative things so honestly it seems hit or miss with this guy…they seemed unorganized…and at the time I went the phone lines for credit cards had issues.
    5 people found this review helpful 👍

  • 5/5 Amanda M. 2 years ago on Google
    We adopted a 6 month old puppy from Valley View Animal Shelter on 7/17/21. She started hacking and gagging on Sunday 7/18/21. I called every vet within a 30 mile radius and I spoke with Sally who made a appointment for us to bring Sundae in after hours for a appointment. She was given one antibiotic shot and antibiotic pills. Doc said it’s bronchitis/kennel cough. Mary and the Dr told me to call Tuesday and let them know how Sundae was doing. She was hacking even more than on Monday so they had me take her back Tuesday after hours for another appointment. She was given 2 antibiotic shots and another prescription. Today is Thursday 7/22/21 and Sundae has so much more energy and she’s doing way better! I highly recommend North Olmsted Animal Hospital for anyone looking for a vet. It’s a small practice and even though they are already overwhelmed like everyone else in the veterinary field they MADE TIME FOR US which our regular vet didn’t even do!! They can’t make everyone happy and work 24/7 but they definitely care about the animals and not just the money. My animals are my kids and even though we have had Sundae less than a week we absolutely adore her. We went to North Olmsted Animal Hospital because they were the only place willing to take us last minute when we’ve never been there before this week and we love all of the staff there!! Next time you have a appointment please remember when you’re waiting in your car for what seems like forever with your fur baby, someone inside the office might be saying goodbye to theirs so try to be patient with staff because they have feelings and get attached to our babies and they need to have poker faces while crying on the inside.
    4 people found this review helpful 👍

  • 5/5 Narinder K. 7 months ago on Google
    I’ve been using Dr. Raina as my primary Vet for over 10 years. He’s a wonderful Doctor, and always get us in the week of, when most places refuse to schedule us in for months. He’s always very accommodating, and their staff take great care of us. Would recommend.
    3 people found this review helpful 👍

  • 4/5 Jenna K. 1 year ago on Google
    The vet and staff here are absolutely amazing. They’ve always gotten us right in when there’s urgency. They have taken great care of both of my pups. I had been trying to get one of my dogs in (Roxy) to a vet for a few months (I moved to Medina so I was trying to find a closer vet) due to a bad ear infection and every vet in Medina told me there’s a 2-3 month wait. I called here and they got her in asap. She did have a severe ear infection. They gave her the medicine she needed while happy talking her and complimenting her. Big thank you to all of the staff for being so kind and so caring of my pups. I really do love this vet. Highly recommend.
    3 people found this review helpful 👍

  • 5/5 Erika R. 6 months ago on Google
    Dr. Raina and staff are exceptional!!! Their care towards the pets is to be admired. My dog has been treated by Dr. Raina since he turned 8 months and every single visit leaves me at rest and in peace because the care and love given to my Pelito is genuine and comes from a good place. To have a veterinarian that calls you after hours to see how your pet is doing, is one-of-a-kind. I'm thankful and grateful for their service and their love for pets <3
    2 people found this review helpful 👍

  • 5/5 Laura 6 months ago on Google
    Dr. Raina saved my cats life yesterday! After knowing what we know now, there was no chance that she could have survived 1 more day, without the intervention of this doctor and his incredible staff. Never in my life has any other vet gone so far above and beyond for me and one of my babies. We are new clients, never seen before, but he knew this was life or death for her and he rushed her in for emergency surgery. Any other place would have turned us away, said they were booked, or said she was too far gone to be saved. If another would have attempted to do what Dr Raina did, they would have charged me at minimum, double or triple the price. These amazing people worked over 12 hours yesterday alone...I can't imagine that this was the first time doing it either...they are in this business for the right reasons- it's for the animals and nothing else- and it shows! Thank you so much for what you did for my Bad Sadie!
    2 people found this review helpful 👍

  • 5/5 DANIELA HERRERA O. 9 months ago on Google
    Absolutely great vet office with a rock star team. They have been caring for our doggo since he was a puppy. Great local touch from the staff to the doctors, everyone is just sincere and genuine with lots of love. Nothing but good things from this vet office.
    2 people found this review helpful 👍

  • 5/5 Crystal S. 1 year ago on Google
    Dr Raina is by far the best vet I’ve ever taken my animals to. I’ve never (before meeting Dr Raina) had a vet who cared for my pets the way he cares about all of his patients! I will forever recommend Dr Raina and his amazing staff. If I could give 100 stars I would!
    1 person found this review helpful 👍

  • 1/5 Mary H. 5 months ago on Google
    Be aware that this place steals your money. Deducts from your bank account without written authorization, then tells you they will refund it when you remove the bad Google review. This is criminal. I can’t wait until they receive litigation.
    1 person found this review helpful 👍

  • 5/5 Jennifer P. 4 months ago on Google
    Dr. Raina and his staff (Sally, Mary and Patty) are the best! I would not trust anyone else with my three dogs (goldendoodle, newfoundland and border collie). We have moved all over due to my husband's job and have had multiple dogs for the past 25 years (so I have experience with many veterinarians in multiple states). You will not find a more caring and honest veterinarian. My first experience with Dr. Raina was back in 2021, my goldendoodle was very ill and I called over a dozen vet clinics to see my dog. All of the other clinics refused to see him because he was not an established patient (we had just moved to the area months before he became ill). They all said two to three weeks wait to get him in. Our dog would have died by then. But Dr. Raina took him the same day that I called, and he stayed after hours to see our goldendoodle. North Olmsted Animal Hospital is a 30-40 minute drive (depending on traffic) from our house but I am happy to make the drive because I know that Dr. Raina will take good care of my fur babies. He is very knowledgeable and doesn't try to guilt you into unnecessary tests or procedures like some veterinarians do. He is very reasonably priced and always very upfront about the cost. He understands how much a part of the family animals are and he is so kind and gentle with them. His office staff is always very welcoming, helpful and friendly. I am so thankful for Dr. Raina and his staff.
    1 person found this review helpful 👍

  • 5/5 Christine T. 3 months ago on Google New
    Dr. Raina has cared for my pets for the past three years from saying goodbye to my senior girl Sassy to my clumbsy puppy Deli. I have never met a veterinarian more caring and compassionate than Dr. Raina. I would recommend no other practice than North Olmsted Animal Hospital! His wife is also amazing! I wish I could give more than 5 stars!
    1 person found this review helpful 👍

  • 1/5 Meg P. 9 months ago on Google
    Please do not take your pet here!!! I called regarding my cat and the receptionist was so rude and unprofessional that it was utterly unbelievable. We were just not able to get beyond that and probably for good reason. I was trying to establish care with them and I’m glad that I did not. I’m glad that I went to the Animal Clinic Northview, instead. They are the best 24 hour facility and the most reasonable. They don’t talk to you rudely and they genuinely care about your fur child. Unfortunately, this place just seemed like they didn’t care about you or your fur baby at all.
    1 person found this review helpful 👍

  • 2/5 Jordan L. 1 year ago on Google
    Every time I went in there it always felt very impersonal, Dr. Raina injected my dog with shots before asking or telling me what it is for, also called her a "he" when you'd think a vet at the very least could be able to decipher if there is a female or male dog in front of him. The place is organized with your information on a note card, nothing is digitized. I had to go to a different vet, couldn't take them anymore. I called them to get my dog's flea medication information for Chewy to refill and the lady raised her voice and said I need to ask Mary on Tuesday because she doesn't work today and hung up on me. Just beyond annoying with them.
    1 person found this review helpful 👍

  • 5/5 Cindy Z. 1 year ago on Google
    I’ve been using Dr. Raina as my primary Vet for over 10 years. He’s a wonderful Doctor, and always get us in the week of, when most places refuse to schedule us in for months. He’s always very accommodating, and their staff take great care of us. Would recommend.
    1 person found this review helpful 👍

  • 5/5 Justin M. 1 year ago on Google
    I can not give enough respect to these two wonderful people that put my mind to ease when no one else would. My jasper started limping. Because, he's almost 9 yr old, corgi, I'm not accepting what is around the Corner for us. I called the entire world to get him in a timely manner and I couldn't unless I paid a amount that I can't afford. Within 1 hour of calling them. I had complete x-rays with wonderful results. My jasper is just too chubby! They did not take advantage of people's emotions and upcharge like others will. I will go out of my way to receive more services from this establishment
    1 person found this review helpful 👍

  • 5/5 Katie K. 2 years ago on Google
    My cat had been throwing up for a few days and seemed super lethargic. We weren't able to get her a same day appointment for her usual vet and I was worried about her condition so I called North Olmsted Animal Hospital to see if I could get her in. They were able to see her immediately and even stayed open later just for her to make sure she got the care she needed. They even had me come in for a follow up appointment free of charge to make sure that the medication they gave her was working. I'm so very thankful and appreciative for Dr. Raina and all of the staff at North Olmsted Animal Hospital! They're so nice and really care about giving the best care possible to your pet. Thank you all so much!
    1 person found this review helpful 👍

  • 5/5 Brittney B. 2 years ago on Google
    The doctor and staff are always so wonderful and helpful! They treat our senior cats with quality and affordable care. We've had a few medical emergencies and scares over the years, but my husband and I know that our old fur babies are in good hands. -Thank you!

  • 5/5 Ronald C. 1 year ago on Google
    Dr. Raina has been our DVM of choice for over 20 years. He has always treated our ten dogs and other animals with compassion and expert care. We have many positive comments to say about Dr. Raina, his wife, and the rest of the staff, but we'll summarize the reason North Olmsted Animal Hospital is our only choice for the care of our dogs in the bullets listed below: 1. The staff, especially Dr. Raina and his wife, are compassionate, knowledgeable, and highly skilled. 2. If you have an urgent situation, they'll find a way to squeeze you into their very busy schedule. 3. The pricing for their quality services is more than fair. Dr. Raina's skill set has been put to the test with the number of health problems that he's faced with our dogs. Our dogs have been either strays or shelter dogs, and have had a wide range of health and emotional problems. We tend to pick dogs that are in need of extra care, and we need a vet to match that challenge. The problems Dr. Raina addressed include, but are not limited to: Anemia Severe dental issues Rear leg paralysis Severe heart problems Wound surgery Anxiety Diabetes Cancer General aging issues Kidney issues Bronchitis Various infections Parasites Dr. Raina has extended the life of all of our dogs, and in some cases has completely cured some of these maladies. Through his care, he's made their remaining time on this planet as comfortable as possible. If we could, we would rate North Olmsted Animal Hospital at ten stars. Thank you to all of the staff for the care you've given to our family over the years. May God bless you!

  • 5/5 donald a. 10 months ago on Google
    I have to thank the great people here after not being able to schedule a appointment at other larger places for well over a month. I gave them a call explained what was going on they had my dog catfish in in 4 days and had a tumor removed that was cancerious in about a week after that. My dog is a handfull he isn't nice to strangers and it takes a lot for him to calm down but the staff and doctor did great with him even though he is a bit of a pain to deal with. Thanks again for all your hard work

  • 1/5 Grace C. 9 months ago on Google
    This place is terrible. The employees here are unprofessional and completely unsympathetic. My dog passed away hours after they operated her and they knew this yet still sent us a shot reminder a few months later. When I called to complain and request to be taken off the mailing list the woman who answered the phone was rude and gave attitude. Would give zero stars if I could, absolutely horrible place, I have always sat in the waiting room for 45+ minutes when going there and they clearly do not care about the animals they treat.

  • 1/5 Heather E. 10 months ago on Google
    **WORST EXPERIENCE EVER** Our dog suffered a stroke/cardiac event last week and our vet office had closed 40 minutes prior so we were forced to seek alternative care. We called to see if this hospital could take us and they had availability (now I see why), knowing that this was likely our dog's last moments. They were able to take us in the back door (our dog was 80lbs) and offered a stretcher to assist. They took us into the EXTREMELY DIRTY surgical room to exam him. There were open bottles of solutions everywhere and even a red piece of organic material (I don't care to think of what animal it came out of) on the counter behind us. The assistant kept telling us how they work long hours and how tiring it can be---mind you while I am coping with the fact that I will have to say goodbye to my 15 yr old dog---not the time to complain about your job. The Vet came in shortly after, examined our dog, determined recovery was not an option and asked for our decision. I told my husband that I did not want to let our good boy go in such a horrific environment and we compromised on moving to an exam room, hoping this was an isolated occurrence. I should have trusted my instincts then. The exam room was fine, but connected to a supply room so privacy was very lacking. While trying to say our goodbyes, you could here the vet and assistant or receptionist speaking. At one point, I worried I heard him asking her how much to give our dog to put him down (something I would imagine a vet should know, not rely on the receptionist to determine), but I dismissed it...that couldn't be true. Again, I should have trusted my instincts. While the Vet prepped the sedative, the assistant engaged with my son, asking if he wanted to be a vet when he grew up---again, we are coping with a heavy loss--not the place for small chat. This was followed by the assistant placing a GARBAGE BAG over the back end of my dog, "since they can poop a lot when they pass". This did not let my dog go with the dignity he deserved and if he wasn't in so much distress and pain, I would have walked out at that point and gone to West Park, maybe I still should have. The vet then asked my husband to hold our dog's paw while he shaved him in preparation for the injection. That might not bother others, but I didn't think it was appropriate to assist in the prepping of putting my dog down, the event is traumatic enough. After DROPPING THE NEEDLE SEVERAL TIMES, the vet administered the sedative, then immediately moved to the euthanasia, despite us stating clearly that we wanted to say our goodbyes BEFORE pushing the final meds. So our family scrambled to make sure our dog heard how much we loved him before he passed. We didn't need to rush it turns out because HE UNDER-DOSED MY DOG!! Additional euthanasia medicine was required! Even though my dog was on a scale and we said how much he weighed. How do you do that?? If anything, a heavier dose would not have negatively affected him--given our reason. We verified we would get his remains and paw print back in a week, specifying the paw impression (literally demonstrating it with our hands and saying "in clay"). When we picked him up, it was only a inked paw print, not the impression in plaster we asked for--and I can't ever fix that. On top of that, they charged $40 extra for a ridiculous wooden box, that we DID NOT ask for--when normally the ashes arrive in a tin. Taking advantage of a grieving family and up-charging for a product that was not asked for is shameful. I can't speak to the experience of a normal exam visit, but I will never refer anyone here for end of life care. For a moment that is hard enough to decide and go through, this was the most horrendous experience, and I am forever sorry to my dog for not taking him ANYWHERE else. DO NOT USE this office when saying good bye to your pet, you will regret it.

  • 5/5 Adam Z. 1 year ago on Google
    Dr. Raina and her staff were fantastic with our pup Sully! Sully went in for shots and the vet still came out to chat with me (at a safe distance) and check in, asking if I had questions and going over vaccination reactions! We will definitely come back!

  • 4/5 Michael W. 2 years ago on Google
    Everyone was quite nice once on site which greatly makes up for somewhat hurried and distracted phone conversation especially for a new pet visit. The staff, specifically the vet was extremely nice to us and compassionate toward our cat. He explained to us what he was doing and involved us just the right amount during the exam, shots and nail trim. We did have a longer than expected wait (20 minutes) which some people might complain about but they said 2 emergency visits put them behind which I will take as a positive meaning if/when I have an emergency I can count on N.O. Animal hospital.

  • 5/5 home s. 1 year ago on Google
    Dr Raina is amazing, kind and believes in providing services at an affordable cost. I had a toy poodle that became very ill a number of years ago and wouldn't eat - Dr. Raina and his staff had me bring my dog in daily while I was at work where they would administer hand feedings to him - even on Sundays. They provided this at a rate that no business could truly operate under. When Dr. Raina suspected cancer and I wasn't ready to let go, he went out of his way to call multiple locations for X-rays and treatment to try and help with cost. I cannot say enough good things and have remained loyal with my current dog even though I have moved away from the area. Have you ever priced dental cleanings for a dog - do so and then get pricing from Dr. Raina. I cannot speak for other posts on this site but my experience has been that He always advises me to get bloodwork and prescreen completed before my dogs teeth are cleaned so I can attest to his routine 100%. Every person I have referred to him, has the same feedback and continues to be a patron.

  • 5/5 Holly L. 2 years ago on Google
    Dr. Rainas office has gotten us in 3 times as an emergency type basis when our normal vet couldn't see us for weeks eventhough we were new to their practice.They work very hard there and are very nice people, and it's obvious by how many clients are coming in within the hour. His prices are very reasonable also. His wife and other staff seem very caring too.

  • 5/5 Melanie R. 7 months ago on Google
    Dr. Raina, is hands down the best vet ever! His wife Satti and their staff are amazing. We have a cane corso who is still in training and he is so scared of the vet. Every vet we have been to has not been able to treat our dog or given us the wrong medication 😕. But they were able to handle the dog and make him feel comfortable and clean out his ears. He has been needing his ears cleaned for a long time. Im so blessed we found this vet! Love you guys!! Never going anywhere else. Best vet


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