1/5 Heather E. 10 months ago on Google
**WORST
EXPERIENCE
EVER**
Our
dog
suffered
a
stroke/cardiac
event
last
week
and
our
vet
office
had
closed
40
minutes
prior
so
we
were
forced
to
seek
alternative
care.
We
called
to
see
if
this
hospital
could
take
us
and
they
had
availability
(now
I
see
why),
knowing
that
this
was
likely
our
dog's
last
moments.
They
were
able
to
take
us
in
the
back
door
(our
dog
was
80lbs)
and
offered
a
stretcher
to
assist.
They
took
us
into
the
EXTREMELY
DIRTY
surgical
room
to
exam
him.
There
were
open
bottles
of
solutions
everywhere
and
even
a
red
piece
of
organic
material
(I
don't
care
to
think
of
what
animal
it
came
out
of)
on
the
counter
behind
us.
The
assistant
kept
telling
us
how
they
work
long
hours
and
how
tiring
it
can
be---mind
you
while
I
am
coping
with
the
fact
that
I
will
have
to
say
goodbye
to
my
15
yr
old
dog---not
the
time
to
complain
about
your
job.
The
Vet
came
in
shortly
after,
examined
our
dog,
determined
recovery
was
not
an
option
and
asked
for
our
decision.
I
told
my
husband
that
I
did
not
want
to
let
our
good
boy
go
in
such
a
horrific
environment
and
we
compromised
on
moving
to
an
exam
room,
hoping
this
was
an
isolated
occurrence.
I
should
have
trusted
my
instincts
then.
The
exam
room
was
fine,
but
connected
to
a
supply
room
so
privacy
was
very
lacking.
While
trying
to
say
our
goodbyes,
you
could
here
the
vet
and
assistant
or
receptionist
speaking.
At
one
point,
I
worried
I
heard
him
asking
her
how
much
to
give
our
dog
to
put
him
down
(something
I
would
imagine
a
vet
should
know,
not
rely
on
the
receptionist
to
determine),
but
I
dismissed
it...that
couldn't
be
true.
Again,
I
should
have
trusted
my
instincts.
While
the
Vet
prepped
the
sedative,
the
assistant
engaged
with
my
son,
asking
if
he
wanted
to
be
a
vet
when
he
grew
up---again,
we
are
coping
with
a
heavy
loss--not
the
place
for
small
chat.
This
was
followed
by
the
assistant
placing
a
GARBAGE
BAG
over
the
back
end
of
my
dog,
"since
they
can
poop
a
lot
when
they
pass".
This
did
not
let
my
dog
go
with
the
dignity
he
deserved
and
if
he
wasn't
in
so
much
distress
and
pain,
I
would
have
walked
out
at
that
point
and
gone
to
West
Park,
maybe
I
still
should
have.
The
vet
then
asked
my
husband
to
hold
our
dog's
paw
while
he
shaved
him
in
preparation
for
the
injection.
That
might
not
bother
others,
but
I
didn't
think
it
was
appropriate
to
assist
in
the
prepping
of
putting
my
dog
down,
the
event
is
traumatic
enough.
After
DROPPING
THE
NEEDLE
SEVERAL
TIMES,
the
vet
administered
the
sedative,
then
immediately
moved
to
the
euthanasia,
despite
us
stating
clearly
that
we
wanted
to
say
our
goodbyes
BEFORE
pushing
the
final
meds.
So
our
family
scrambled
to
make
sure
our
dog
heard
how
much
we
loved
him
before
he
passed.
We
didn't
need
to
rush
it
turns
out
because
HE
UNDER-DOSED
MY
DOG!!
Additional
euthanasia
medicine
was
required!
Even
though
my
dog
was
on
a
scale
and
we
said
how
much
he
weighed.
How
do
you
do
that??
If
anything,
a
heavier
dose
would
not
have
negatively
affected
him--given
our
reason.
We
verified
we
would
get
his
remains
and
paw
print
back
in
a
week,
specifying
the
paw
impression
(literally
demonstrating
it
with
our
hands
and
saying
"in
clay").
When
we
picked
him
up,
it
was
only
a
inked
paw
print,
not
the
impression
in
plaster
we
asked
for--and
I
can't
ever
fix
that.
On
top
of
that,
they
charged
$40
extra
for
a
ridiculous
wooden
box,
that
we
DID
NOT
ask
for--when
normally
the
ashes
arrive
in
a
tin.
Taking
advantage
of
a
grieving
family
and
up-charging
for
a
product
that
was
not
asked
for
is
shameful.
I
can't
speak
to
the
experience
of
a
normal
exam
visit,
but
I
will
never
refer
anyone
here
for
end
of
life
care.
For
a
moment
that
is
hard
enough
to
decide
and
go
through,
this
was
the
most
horrendous
experience,
and
I
am
forever
sorry
to
my
dog
for
not
taking
him
ANYWHERE
else.
DO
NOT
USE
this
office
when
saying
good
bye
to
your
pet,
you
will
regret
it.