Quite possibly the worst hotel I’ve ever stayed at… on entry we went to check out the pool, total mistake.. there was toilet paper all over the pool area. The pool smelled like urine and too much chlorine, pool door was broken so you had to enter from the fitness room which felt like 90 degrees on entry, and a very musty smell. Getting into our room was another story. First off they had left a bar of soap that looked like it had been in a corner of a damp basement in its original bag by the sink.. it was also broken into 80 different pieces. They had left the toilet plugged up and gave us a plunger to fix it. There was only one towel so we called down and they said they had run out of towels…. That’s the first for me… overall experience was awful 10/10 would not recommend

Can I give this a 0/5? Don’t stay here unless you have no where else to go. This was the most disappointing hotel experience I have ever had and I hope to never experience something like this again. When I arrived, I was given a key to room 429. When I got to room 429 it was deadbolted and I could push the door open. It was entirely unclean like someone had tried to flip the room for a new guest but stopped after making a pile of dirty sheets and towels on the floor and all the trash compiled in one bag, but then left the room unfinished. I went down to the front desk again and the front desk person was surprised because his records said the room was ready for a new guest; he gave me room 310 instead. When I got to room 310, this room looked like someone had made this room ready for a stay over, the bed was made but someone had definitely slept in it and the sheets were not fresh, there was no new toilet paper and barely any left, only one towel left clean, and someone’s used washcloth hanging in the shower. In addition, there were giant trash bags left in the hallways outside of a few of the rooms as I passed by on the way to my room (either housekeeping left them there while cleaning the rooms, or they were put out of the rooms by guests and housekeeping didn’t collect them). This was entirely unacceptable, but there were no other rooms available in the hotel as it was fully booked and there was no housekeeping on duty to clean the rooms - it was 8pm on Christmas Eve and I was stuck in Cleveland due to weather, so beggars can’t be choosers. I slept in the bed entirely clothed to reduce any contact with germs from the previous guest who was staying in that room but this was a health violation and not safe at all especially during a pandemic. When I spoke with someone the next morning about this situation, someone from housekeeping informed me they had just brought fresh towels to room 429! That means the previous night when I checked in the front desk gave me the keys to a room that someone was already staying in! The same person from housekeeping was nice and apologized and informed me she would tell the front desk right away. When I checked out 45 minutes later, the front desk person didn’t know what I was talking about. I told her about the situation and she said that the hotel was short on towels so that was why I didn’t get two towels…she also said in so many words that is was unacceptable however this is a budget hotel and if I was staying at a nicer place like the Hilton I would have a better experience. She also seas constantly interrupting me when I was telling her my experience. This was shocking to be told this by a front desk person and clearly management at this location has done a TERRIBLE job training their front desk staff and housekeeping. Anyone could have cleaned those rooms to an acceptable standard, but it just seemed like the person who was working didn’t care at all and the communication with the front desk staff for which rooms were taken or someone checked out was completely wrong. Thankfully the front desk person gave me a $30 refund for my bad experience and assured me the manager would contact me to refund the full amount, but I have yet to be contacted. I hope that something in this hotel changes and no other guests who walk through that door experience anything like this. No one deserves to stay in a room with a used washcloth and used sheets from another guest. How could this happen? If I was corporate I would immediately come to the location and retrain the management and all staff or close the location all together until these situations do not happen.

The service was very poor- the worst of any hotel I've ever stayed in. There were two people at check-in which went smoothly. However, that evening, I needed something and called the front desk from the desk phone and from my cell. No one ever answered. After 6 tries I went down from floor 6 to the front desk. They were there and attending to no one. They just weren't answering the phone! the bathroom floor was dirty. They were to service the room on the 3rd day of stay. They never came to service even after asking daily for 3 days of our 6 day stay. No cleaning- we had to ask for towels, hair dryer, etc. The smoke detector began randomly chirping at 2am for the last three days. When they finally replaced the detector, the new one also began chirping. They never did anything you asked them to do and these were basic requests, The room wasn't that bad, but the people could have cared less about guest comfort. A BIG zero rating on this location!

This hotel is a total dump. I should have read more reviews before booking. I checked in yesterday afternoon, but bailed after an hour, seeing the terrible condition of the room and the hotel overall. No restaurant or food, the a/c in the main building not running (although my room's unit was fine), the place just smells weird, and everywhere you look, things are in disrepair. Floor tiles, walls, carpets are stained, damaged. The sliding glass door to the small balcony was so filthy I could barely see through it. The bathroom was awful, with dirty linens from prior guests still in the badly-stained shower. Stay away!!! I moved across the street to the Hampton Inn, which is great. I would give zero stars if I could.

When I pulled up I already knew what kind of hotel it was. Dirty!! The first night of my stay I had bed bugs coming out of my pillows. They kept me in that room all night and treated my situation as though it was minor. They told me they had one person at the front desk and that he was a security guard. The next day they moved my room and it was okay. The front desk people are kind, but the housekeepers are unprofessional and don’t have a uniform. A couple of them got smart with me and other guests and called us nasty! I lost money in vending machines as well as had my money stolen out of my bag that was in the conference room. They let homeless people sit in the doorways and use the public bathroom downstairs in which they leave it in nasty conditions. Overall, TERRIBLE STAY and experience! Not worth your money or time with this nasty place. I will be calling corporate and hopefully they come out and take over!

I booked a room ahead of time and when we showed up and we’re given our reserved room it was dirty and used already. So we waited forever for another room and as we went to it we seen a guy leaving w a vacuum as if he double checked it and cleaned a little. The tv remote didn’t work, the room was very outdated and didn’t match the pictures online and was very pricey. The pool was closed. The fitness center is very small and rusty/dirty and outdated (equipment). There was no fresh cooked free breakfast, all they had was “to go bags” which they charge you for when it’s supposed to be free breakfast. Our room still didn’t seem very sanitary the towels had dirt/something nasty on them and their atm there doesn’t work and the pop machine kept eating our money and the snack vending machine only takes cash but your out of luck if the atm is broke which it was. We stayed for two days and they originally only gave us two towels and two rolls of tp. When they knew there was four of us so we had to go ask ourselves when we ran out. I definitely don’t recommend spending money on a hotel there. I would have rather stayed at a motel six which usually aren’t that high quality but compared to this place they are great.

Too much weed smoke for me to have my son with me. Loud party that could be heard in the hall. Without kids cool with not so much

BedBugs had me here only one night!

Everything about this hotel is old and outdated including their website info and pictures. The whole hotel is in serious need of an update. Heavily stained and wrinkled carpet in the lobby that is a tripping hazard, walls have stains or patches, baseboards peeling off the wall, workout equipment broken, and every surface in the room shows signs of wear. My bathroom featured a rusted door frame, mold on the ceiling, and a wall that was so warped I seriously questioned structural integrity. The bed was sagging in the middle and the carpet was sticky and leaves dirt on your feet when you walk around. The A/C did work well. There is no breakfast or restaurant anymore despite what the website advertises. I woke up early one morning and came down to an empty lobby. I questioned the desk clerk who replied, “we haven’t served food for two years now”. Seems like plenty of time to update a website or take signs down or post new ones. The outside looked just as bad as the inside. Weeds and dead plants in the beds and discolored/faded facade. Not sure what the requirements are for a 3 star hotel, but this one must meet the minimum. When I left, I never received a receipt for my stay. I was told I could find it online. Really? I’ve never stayed at a hotel and not received a receipt. One positive is the proximity to the mall and other restaurants. Overall, the hotel was good enough that I didn’t leave, but I wouldn’t come back. It left me very disappointed in my decision to stay here. If you can afford a little more, look elsewhere.

Reserved a room at this hotel for a softball tournament for a Friday and Saturday night with a Sunday checkout. We are from out of state and the hotel was booked through the team, so we didn't know what to expect when we got there. The lobby was in bad shape with many stains on the floor, visible water damage leaving lose wallpaper hanging and the room was not cleaned at all. The bed sheets were thrown over the bed, there were no towels and the furniture had tears in them with the stuffing coming out. The toilet seat had feces on it. We went back to the check in desk to ask for a refund. The clerk said that we would NOT be charged, and we left to find another hotel with basic cleanliness standards a quarter of a mile down the road. A few days after getting back home, we discovered that Radisson did charge us for staying 2 nights. We called the hotel's general manager and left 2 voicemails with no reply. We disputed the charge on the card. This place should be shut down.

Room was in C grade shape. The door looked like it had been broken into several times. Stains on the floor and furniture, missing ice bucket and coffee maker very small with terrible coffee even using 2 packets. There was no clock in the room anywhere, so no alarm. I guess most people use their device anyway. Shower curtain falling off, and it took forever to get warm water to the shower, plenty to the sink. Room had adequate space for 1 person and their luggage . Cable service was good. Microwave might fit a small bowl. Ice machine on 4 was inoperative and the one on 2 was leaking through the ceiling. Vending machines loaded with garbage foods. Would not recommend unless you just want a quick swim and a place to sleep.

Really dirty. The carpet was so disgustingly dirty. At 9 in the morning we had cleaning staff knocking on the door wanting to know what time we were leaving. I have never ever had that happen before. That really was a deal breaker. Check out took longer than it should have. Two people there, one on the phone clearly dealing with an unhappy customer because it was somewhat of a heated discussion and the other person just standing there. I finally left my husband to deal with it so I'm not sure if he had to wait for the person to get off the phone or what. I wouldn't recommend this place to anybody. Not really sure about Radisson in general, haven't been happy with the last few visits at all.

I made a booking BEFORE reading reviews on Google. After reading them, I called to cancel booking but to no avail. So braved it. However, the hotel was presentable, comfortable, noise free and of good value. It was dated, but it was clean and staff were friendly, responsible and responsive. I do recommend it. I include some photos I took.

If I could give negative stars I would. Almost couldnt find it - Radisson sign covered with black plastic and building/ parking lot very dimly lit. A couple of sketchy people were meandering around parking lot and front door - all of which put me very ill at ease. Property no longer a Radisson per front desk person recently bought out. No hotel shuttle (main reason I booked). Per desk clerk may be running next week but the bar was working for first time in 5 yrs - well whoopee guess thats a priority. Hotel in severe need of updating or demolishing might be easier. Room rented to me had no working air when I asked for a room with working air I was told the had no rooms and maintenance would be sent up to fix it. That unit looked like it hadn't worked in 5 yrs either. Huge rip in arm of sofa. Lumpy, bumpy Mattress looked like it had been there 50 years. I checked out and left. First time in all my decades of traveling for work or pleasure I have left a hotel. Lesson learned to read reviews before booking. I booked this through Chase Travel and since the hotel said they would not refund my money I will be taking it up with Chase. This hotel should not be on any hotel booking site - false advertising period.

DO NOT STAY HERE!!! This place was in shambles and without housekeeping. Our room on the first floor smelled of cigarette smoke and had not been cleaned. Hair in the beds, dirt and stickiness on the floor, strewn paperclips as evidence of failure to "keep it together", and mold climbing the walls (see photos). I had to walk to the front desk due to the phone having no dial tone and several buttons missing just to request soap and shampoo as open bottles were in the room upon entry. The TV was on and blasting evangelical ministers. We originally questioned if we had been given keys to an already occupied room. We debated sleeping in the basement of an abandoned building nearby to have improved accommodations.

I am a former Choice Hotel employee and my friend, who I was staying with, is a Diamond level Radisson member. We were in town for the weekend and needed a place to stay. The location of this hotel is the only thing that wouldn't give it 0 stars. The rooms are very, very dated - which is fine, but you still need to clean them. I will say our bed linens were clean, but the curtain had a large rip in it, and the bathroom...it was gross, to say the least. There was mold all over the ceiling above the shower, and the shower curtain had mold or mildew all along the bottom of it. There were also random black streaks in the shower around the caulking. I'm not sure if that was mold or not, but you can decide for yourself from the pictures. Additionally, the pool was closed and looks like it has been closed for a while, and the restaurant/bar that are advertised apparently have not been open for years. Just because your hotel is older and a bit outdated doesn't mean you can be lazy with cleanliness. As a former hotel employee, I'd be ashamed to work here. Allowing rooms that are that dirty to be sold is appalling and shows a level of laziness either by the cleaning staff or their management for allowing them to get away with that. This hotel leaves a lot to be desired, and I will never stay here again. Be warned, it is not worth your money or your rewards points. Spend a few extra dollars and go somewhere else.

I was in Cleveland for business and was given Room 320, for 2 nights, 0ct 13, 14, 2023, checking ou Oct 15, 2023. My Reservation# was 16995293 This hotel is renting rooms that should be taken OUT OF SERVICE. As a single woman traveling alone I was put in a room with NO PHONE, A DEADBOLT that WOULD NOT LOCK, holes in the walls with Kleenex or Toilet paper shoved in them, filthy carpet, 2 yellow pillow cases, a filthy bathtub with cracks in the wall, no hair dryer, the small mirror missing over the vanity, an iron, but no ironing board, black dirt in the bed by the bathroom (bed bugs??), Wifi would not work, the smell of smoke in my room and throughout the halls in a Non Smoking hotel, 2 men tried to sell me drugs in the elevator, and there was no hotel manager in sight...just desk clerks who laughed at my complaints and would not move me to another room because the hotel was over booked, along with every other hotel in the area. The desk clerks claimed the hotel was Under Renovation! To add insult to injury, I actually noticed in the fine print that the hotel charged me an additional $50 deposit in case I damaged anything in this room! Really!! How could it be more damaged?? Radisson should pull their flag from this hotel and this hotel should be No One's CHOICE! I was pre charged $376.05, including a $50 security deposit(a first) to stay in this pit. The hotel App texted me several times during the weekend to ask about my stay, stating someone would get back to me concerning my issues, but they never did. I came back to the hotel early Saturday evening (10-14-2023) to find police in the front lobby protecting some guest who were in a heated discussion with the front desk trying to get a refund. The health department should shut this place down. I would have had a cleaner and safer experience if I would have stayed at a Motel 6 or Red Roof Inn! Fire the manager, retrain your front desk staff (or fire them too) and Radisson, pull your flag. This hotel is an embarrassment to your portfolio!

This place was nothing like they advertise. The room smelled like mildew, the carpet was dirty, and the pool was closed. The front desk attendant took forever to help us. He was too busy with his phone and talking to a friend who came to visit. Will NOT recommend this place to anyone. Do NOT stay here.

The employees were nice but the hotel was completely gross. Roaches in the bathroom (I can’t add pictures to my reveiw but I have pictures of said roach) , mold on the ceiling and in the bathtub (I also have a picture of this). Microwave didn’t work, tv barley worked (needs a new tv overall because it didn’t like to turn on even with the buttons on it). Pool was disgusting, fitness room was smelly (even with no one in there) with a window ac unit blowing hot air into the pool room from the fitness room. Overall horrible, doesn’t even diserve a one star let alone the 3.5 it rated. I read the past reveiws when my company booked the hotel and thought them to be a bad apple but no. It’s the whole hotel

A little icky. Probably the worst hotel we’ve stayed at, especially for a name brand in a major metro area. Spend $50 more and go somewhere else. Stains on carpets, furniture, and walls. Mold + mildew in all corners of the bathroom. Musty smell throughout. Clumps of hair in the hallway and elevator. When we arrived to our room the door was ajar, would not latch closed, and deadbolt did not work. We requested another room. Again, the deadbolt didn’t work, but at least the door closed and latched. There was no breakfast although it is advertised in the price (at least through the booking platform I used). The staff was friendly but overwhelmed dealing with many complaints and issues with rooms making for a very slow checkin process. It took about 50 minutes from arrival to getting to our room.

This hotel was the worst I’ve ever been to. Do not go. The pool was murky, you couldn’t even see the bottom of it, and it had some sort of peeled paint all over the ground around the pool. This is obviously not a new issue, because a review from 7 days ago mentions this too. We got a room with a king bed and a pull out couch, the couch had some sort of white stains on it (don’t even want to know), and the mattress inside had no sheet, pillows or blankets. We had to go downstairs and ask for these things, and they had no pillows. The bathroom had water damage/mold on the ceiling and before I got into the (very small) shower, I turned it on and there were soap suds, 1 of our key cards didn’t work, they had no free breakfast like advertised, but you can pay to get some breakfast foods instead (this looks like it’s been ongoing for at least 4 months). There was a gummy candy on the floor, 2 towels provided for 3 people, already used toilet paper rolls and complimentary lotion/body wash on the counter, stains and cracks on the walls, peeling (and very outdated) wallpaper and boarders, dust/mold on the ceiling, flickering lights, stains on the soap holder in the tub, hallways, elevator and “weight room” had no air conditioning and smelt musty/stale, (the weight room looks like a closet). You had to walk through the weight room to get to the pool, because the door doesn’t work for the pool. The list goes on and on and on.

Disgusting!!!! The rooms are outdated, not clean, smell and, overall, DISGUSTING!!! Immediately upon entering the room, I had to leave and ask the housekeeper for some air freshener. She gave me a can of scented Lysol and told me to “keep it!” There were “smudges” on the sheets and pillow cases, an old tee-shirt under the seat of the chair, trash and food crumbs under the bed and a used condom between the wall and the bed. The TV was old and outdated. The remote had something sticky on it and the carpet was filthy (I believe that’s where the horrid smell in the room was coming from). The bathroom was, by far, the cleanest area of the room and it wasn’t that great! I hated this experience! Unfortunately, they were the only hotel, in the area, with availability.

The dumpster view was perfect for my hotel experience. First let me note that the bar is closed and has been for years. The restaurant is also closed. So their own website is complete BS. They lost my reservation even though I got an email confirmation. Then when rebooking me they wanted to charge me $30 more than what I originally booked it for. This hotel smelled awful and was do dated and dingy. The pool was freezing and looked like it wasn't maintained. For the cost of the room vs the other local hotels you are better anywhere else. This place needs condemned.

I've got lots of good things to say about this cheap hotel. The service was outstanding!! Front desk staff, Ralph, went out of his way to help me and everyone else was always friendly and helpful (service felt like I was staying at a 4-5 star). Location was great. Close to the airport, right next to several restaurants and across from the mall. I don't think they have a shuttle but a rideshare is cheap from here. Room was clean though in need of a remodel, hence the low price. Bed was comfortable too! Pool was closed for maintenance, I'm guessing for awhile. In other words, don't expect amenities. Also felt like a safe area. Overall the place was well worth the price I paid and I would stay again when I'm looking for something convenient, kind and cheap!!

It had a musty smell when you entered, the carpet in the lobby was warped and awfully dirty. The carpet in my room was also dirty. They didn't have enough towels. The drain in the tub was slow. I stood in my soap scum. I must say I thought ALL the staff was friendly and helpful. The beds were clean and I did have a restful night.

Let's be real, thus hotel is not the cleanest or best well kept place. But what they lacked in those areas, they made up for in customer service and dog friendliness. We all know ow the staffing issues are crazy right now. This is the first hotel in a long time that I have visited and was welcomed with someone who genuinely seemed excited to greet us and our dogs. Would recommend for a short stay if you have multiple pups.

If I could give 0 stars, I would! I am a person who gets on to leave a positive review because I know people always share the bad. However, I can’t let this slide. First, they didn’t have the 2 beds we booked so my family of 4 had to cram into a king room with a sleeper sofa and no pillows were available for the sofa bed. The rooms are dated, stained, cracks in the tile, etc, all things I wouldn’t even mention but it all counts at this point. The pool was closed, no restaurant, the breakfast bags that were supposed to be provided were “not made that day”. The police visited the hotel twice that we saw- once they left with a found handgun, the second time they left with a dead body. No joke! The manager was less than helpful, and seemed busy making exchanges in the parking lot with cars driving through- not sure what the exchange was- but sure seemed sketchy. I could go on and on but this is enough. We had a large group and have reached out to management but they aren’t interested in talking to us. Don’t stay here!!! The room was fine enough- not well maintained, not super clean but fine enough to sleep in. The location is not a bad area- just the hotel seems to be the problem. Lots of good restaurants close by and a mall in walking distance.

This. Is. Not. A. Radisson. It was an old dirty 2 star masquerading as a Radisson. The staff was friendly, location was close enough to the IX center (10 min drive) but it was really run down and not clean at all. There were used tissues in between the headboard and wall, the carpet was not vacuumed as there was "dried plant matter" on the floor. The remote was placed in a "we care" sanitized bag but it had fingerprints and crumbs on it. Aside from poor cleaning, our room had paint patches and mildew. The window sill was rotting and evidence of active water damage. The pool was gross looking and lobby furniture was all very well worn. Obviously, the cleaning and repair staff aren't taking care of things here.

Clean and exactly what you need for a stay. Tons of options for shopping within walking distance

Looks nice and clean inside main building and in the room great setup bed felt good mic, mini fridge and a balcony can't loose. Someone burnt the sheer curtain to the slider the sink area smells kinda moldy and you've got to turn the hot water all the way to get that good hot shower. Nothing bad enough that I wouldn't come back in fact I will soon.

We were only there for one night during our travels. The front desk staff were very friendly and helpful. The hotel itself has a very nice layout but could use some cosmetic updating regarding carpet, wallpaper, drapes. Our room was fantastic. Very clean. You could smell the cleanliness. The bed was super comfortable along with the bedding and pillows. Probably the best pillows I’ve ever had at a hotel since they were firm. The bathroom sink is outside of the shower / toilet area which is always nice. The shower itself needed a new rod since it was broke and the curtain couldn’t hang properly. Carpet and drapes were dated but the room had a nice large TV, microwave and fridge. Two nightstands on either side of the bed with electrical outlets for charging phones was nice. Only other suggestion I would have would be to put clocks in the room. Microwave was not in the same area as the bed so when waking up in the middle of the night couldnt see the time without grabbing phone and disturbing my husband with the bright screen. We would definitely stay here again.

Almost a 5! Everything was impeccable and we had everything w needed. Had a great night’s sleep. I would think Radisson would have maintenance staff that could handle a simple shower curtain install. The water pressure was awesome but half of our bathroom floor was soaked. The shower curtain rod is pointing down so the curtain sags in the middle of the rod. There’s a few touch ups that wouldn’t take but a few minutes to do and this location could be a 5 star ⭐️

Good sized room for the price. The employees were great and very polite. They are currently offering bag breakfast which was a bit inconvenient for me. Would absolutely stay again.

Absolutely amazing hotel with amazing employees every attendant we spoke with was so pleasant and helpful especially Monica she took the time to find us a place to watch the sunset and after we returned over two hours later she greeted us and asked if we had seen it and how it was felt like staying with family I promise you we will be back again. And our room was affordable and absolutely amazing can't say enough about how great everything was I'd give it 100 stars if I could!!!

Myself and my two boys stayed here for 4 nights. I will have to say it was one of the better hotel experiences I have had. The staff is friendly and helpful and the rooms are very nice.

Refrigerator, bathtub, and shower didn't work. Those were the only issues with my room. I still enjoyed my stay and I loved how personable the staff was.

This place is disgusting. Left a review thru Travelocity over a week ago and received nothing back yet. I deserve my money back honestly! This place had mold in the air conditioner and black mold in the bathrooms.. my hair is PINK and there was brown hair in the bed so sheets weren't changed(I worked in a hotel before, I know how it should be). I felt dirty just breathing the air inside. I paid 2.50 for a drink in vending machine that was expired. Ice machine is disgusting. Stains everywhere. Surprised that you haven't been shut down yet honestly and will continue to take this up the chain if I don't receive reimbursement.

Our key cards didn't work to get in so had to have them rekeyed and the guy working the desk was not hospitable. Our room looks like it survived a flood or water damage from above us. Our smoke alarm was torn out of the wall. The bathroom let's hope is paint peeling and not black mold. The pool was falling apart and paint chipping. Save yourself this mistake of a hotel!

Awful awful hotel. Dirty room. Our fridge had leftovers from previous occupants in the fridge, the room was just generally dirty, as was at least one of the towels. Our door had clearly been previously kicked in and was not secure. The frame of the door could be pushed in in a way that made the lock useless. The walls were dirty, the shower was not clean, and the couch was ratty and stained There was nothing good about this hotel. Do not stay here.

I cried when I checked into this room. There was stuff all over the floor, stains and mold on our duvet's, the man at the desk bless him but it took 3 different times ( 40 minutes) to get us keys that worked. I should have paid more attention to the reviews before booking this hotel. Do yourself a favor and stay away! Its not worth it.

Hello, i just to give a big shout out to RALPH the manager that took excellent care of me and my family. He went above and beyond when i booked my stay. I will most definitely reserve many more rooms with Ralph and great customer service team he has working. GREAT JOB RALPH.....

The room we first went in was not clean. The table was dirty and the bed sheets were only pulled up. We took the elevator downstairs and went to the front desk. The lady there was SUPER nice and immediately got us a new room that was clean and well prepped. However, the only person at the front desk taking calls from the rooms, and checking people coming into the hotel was the lady. So if you want some extra pillows, you would go down-stairs and get them from her. Besides the service, there is a small fitness area and pool. The location of the hotel is near the airport too.

Convenient location. Awesome front desk staff. The 5th floor lacked hot water, it got warm but not hot like you'd need after a long day riding a motorcycle in the rain. No breakfast but there's coffee. Price is a touch high for the lacking breakfast but you gotta pay to stay in the city of Rock. Motorcycle friendly parking out front.

Absolutely not. The outside looks dirty. There were holes in the walls. I saw two birds fly out of the holes. The lobby smelled extremely musty. We didn’t even look at our rooms because of how uncomfortable we felt just in the dirty lobby. The pool area looked unsafe and had construction parts all over the floor. We went to cancel our reservations and they gave us a number that WE had to call in order to cancel it but yet it doesn’t even work.

They're taking in homeless people right now, my family included. Cheap rates, nice rooms, friendly staff, relatively timely house keeping. Only hotel I've found in the last year with an open pool and 24 hour work out area. Pool hours are decent as well. I've never stayed at a Radisson before, but after this stay I can say in full confidence we will be back!

It’s a joke how gross this place is and how little the management cares about it. Walked into the room blasting full heat and the button to lower the temperature is completely gone. Smells like smoke, shower doesn’t drain because there’s hair clogged, a ripped sofa. Police were called to assist guests and multiple people were stranded trying to find another hotel. $150+ per night..

This place should be shut down by the department of health. I can not believe they can rent out rooms this dirty and unkept. Apparently there’s a no refund policy even for black mold in your room. DO NOT STAY HERE. Pay the extra $20 and stay at the other 5 hotels in the area. The outlets don’t work. All the light flickers. My bathroom sink won’t turn on or off but just drips. The couch is so dirty with visible stains and rips.

Room was filthy. Shower curtain didn't close because bar on top was not in wall correctly. You could tell it was moved multiple times because holes were not replaced. Air conditioner was very loud to the point of not sleeping. Woke up with bed bug bites. I've contacted the GM only to leave messages with no return phone calls.