This location is permanently closed.

Featured Reviews


Frequently mentioned in reviews: store (7) customer (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Amy F. 4 years ago on Google
    The sizes at this store are so hit and miss, as well as the quality of the clothing. It really just depends on the day you shop and how big your lunch was to determine how those pants are going to fit. Dressing room lighting is nice. Check out my glam selfie.
    1 person found this review helpful 👍

  • 5/5 Tina A. 3 years ago on Google
    Brandon has an awesome personality! He was professional, yet entertaining. This was my best experience an H&M. Other staff members help me to know the deals and reminded me to go online for membership

  • 5/5 Erick G. 2 years ago on Google
    Store location is closing permanently Saturday, June 13, 2021.

  • 2/5 Kimber-Leigh D. 3 years ago on Google
    Very dissapointed with H & M. Why are your fitting rooms still closed when many major retailers have opened theirs up? You claim COVID is the reason to keep them closed...You don't know how to clean? Your store only had a few shoppers browsing the racks over the weekend, and 1 lonely customer purchasing items. As a customer I wanting to spend over $700, you expect me not to see if something looks good/fits? I live over an hour a way and made this special trip for my daughter for a wardrobe winter overhaul. Thanks for the disappointment - you lost a very loyal customer!

  • 4/5 Groovus 5 years ago on Google
    This is another of the many stores I travel to. This is a good clothing stores for younger teens and even children. I go to the one in my mall and find most of my fashion needs. I recommend to bring a substantial amount of cash, however, it will be worth the amount for the quality clothes.

  • 4/5 Tammy M. 5 years ago on Google
    Love Tito and Jarrod very professional and helpful. For Christmas 2018 I was looking for a pink sweater for my niece. She requested a pink sweater from H&M. I called their customer service phone number asking if they could help me locate the sweater and which store location I could locate the sweater at. They told me they were not helping their customers this Christmas season. I could not believe a store had poor customer service and assistance. I went to the North Olmsted location where Jarrod not only called Crocker Park and Strongsville he also assisted me in the store to try to locate the sweater. Please take note upper management Jarrod did your work for you if it was not for him you would have lost a customer. Both Tito and Jarrod deserve a pay increase for outstanding customer service thanks to both of you. Many blessings to you in the New Year Tito and Jarrod.........Tammy

  • 5/5 Eat M. 5 years ago on Google
    This store is the only ones that have the trunk underwear that I like in 3 packs just thrown in a bin. Seriously, strongsville, crocker, beachwood, nobody else has them. I bought 5 or 6 packages before Christmas. They even had Christmas designs

  • 4/5 Robert 6 years ago on Google
    Love this store, its never crowded, its smaller and very easy to look through things. It is annoying at times because the cashiers move at the rate of a snail when ringing up items even when there's a long line


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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