Burntwood Tavern image

Burntwood Tavern

Restaurant Bar American restaurant

👍👍 We went here for lunch today and it was one of the best dining experiences we’ve ever had. The service was top notch and the food was excellent! We highly recommend coming in and seeing for yourself! -Cheers People often mention great, service, good, staff, atmosphere, experience, Burntwood, location, fish, Laura,


Address

5600 Great Northern Blvd, North Olmsted, OH 44070, United States

Contact

+1 440-455-9428

Price rating

$$ $$

Rating on Google Maps

4.30 (1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: great (22) service (14) good (12) staff (11) atmosphere (10) experience (9) Burntwood (9) location (9) fish (9) Laura (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Stefan J. 1 year ago on Google
    We went here for lunch today and it was one of the best dining experiences we’ve ever had. The service was top notch and the food was excellent! We highly recommend coming in and seeing for yourself! -Cheers
    5 people found this review helpful 👍

  • 5/5 Kay F. 1 year ago on Google
    I found this restaurant to be a really good experience. You can't help but notice the beautiful rugged atmosphere of it but you can feel how well kept and clean that atmosphere is. The menu has a lot of great selections and I have to smile when I think of how rarely we hear somebody say " boy that was a great salad "...... But it was and I'm the one who said it. I like the fact that their portions are very substantial and you feel like you got more for your money in what you ordered. It is also a very varied menu with absolutely something for every pallet and appetite that walks in there. If you check out the menu carefully you'll find they also give you an opportunity to have a half portion of two different servings, for example a half a bowl of lobster bisque and half a salad in order to complete a full meal. It gives you a chance to check out the flavors of other things that they offer. They have a great French onion soup and I wasn't kidding when I said their house salad is absolutely delicious and loaded with many tasty and healthy bites. They also have a full bar, outdoor seating in the back which almost whisks you away to a really nice atmosphere where you have no choice but to relax and enjoy. In the winter they have a roaring fireplace, nice tall ceilings that give you the feeling of a luxurious lodge, and a wait staff that knows how to take care of its clientele. Friendly, knowledgeable, efficient, welcoming and delicious........ These are words that can easily apply to the Burntwood tavern.
    4 people found this review helpful 👍

  • 5/5 Beth A. 1 year ago on Google
    My mom, son, and I went here today for the first time and had AMAZING service by Shelby. She was so welcoming, and acclimated us to the place so we knew what to order. And we were NOT disappointed. We can’t wait to come back.
    3 people found this review helpful 👍

  • 5/5 Piotr Z. 2 years ago on Google
    Not any surprise at all. I’ve heard about that place and it is an excellent restaurant! The food is a little bit pricy but worth every dollar. The staff, management and servers five stars! Will certainly be back!
    2 people found this review helpful 👍

  • 5/5 Michael A. 2 years ago on Google
    In general I like the Burntwood Tavern chain. We tried the North Olmsted location to host a family birthday party. They seated us in the Harvest Room, reserved in advance and everyone loved it. Everyone raved about their meals. The cocktails we really good, too. Julianna was our server and handled our large group effortlessly. While the North Olmsted location has more of a rustic vibe than its nearby brethren in Crocker or Rocky River, the North Olmsted location is superb and right off the highway making it convenient as well.
    2 people found this review helpful 👍

  • 4/5 Sylvia T. 2 years ago on Google
    Burntwood Tavern ⭐️⭐️⭐️⭐️ Restaurant North Olmsted, Ohio, USA ⭐️⭐️⭐️⭐️ Sylvia 4-star = amazing As of June 2021, everyone can come in in and enjoy. This is a local Cleveland area chain. There is indoor and patio dining. The bar has both indoor and outdoor side. The food is fun and delicious. The menu is thought out and everything looks and feels a little healthier. Every taste should find something delicious. Brunch is also available on the Saturday menu. A variety of craft beers, wines and cocktails to drink. The atmosphere is an upscale shabby chic; as if you’re in sitting in an unfinished mountain lodge that is decorated with modern sparkling chandeliers. Recommend for a nicer hangout or special occasion meal.
    2 people found this review helpful 👍

  • 5/5 Danielle S. 1 year ago on Google
    Ordered takeout from Burntwood and was greeted by Emma who handled the process. She was very personable and super friendly. Had the tortellini with chicken & it was very yummy! The blackened chicken was cooked very well. Excited to come back and try their Tues all day Happy Hour and more of their menu!
    2 people found this review helpful 👍

  • 5/5 Dustin H. 1 year ago on Google
    We got seated right away. We thought great we didn't have to wait. We were wrong! It took 15 minutes before anyone got to us. Apparently who was supposed to be serving us was missing. Then came Lisa (I believe) she totally changed things around. Lisa went above and beyond to make us happy and stayed on top of things. The food here is always good but when you add the amazing above and beyond type of service Lisa gave us then you have something special. Thank you Lisa for making our anniversary a great one. We appreciate your efforts and great service! This is what makes businesses strive! Your a model employee. If everyone could achieve your level of excellence Burntwood Tavern would be the best restaurant in the area with loyal customers that will take the business beyond the imagination! Keep up the great work!
    1 person found this review helpful 👍

  • 5/5 Steve T. 8 months ago on Google
    This is a great location right behind the Aloft hotel, 3 minute walk. The food is absolutely outstanding and they have a very nice selection of beer on draft and bottled. The place was very clean even at the end of the day when I arrived. You get a reasonable discount if you are a hotel guest. I just wanted to really give my appreciation for my server of the evening Mel, who not only provided great guidance when selecting my dinner/beer but also was so very honest and kind to have returned my credit card which I had accidentally left at the table. I will be traveling here often in the upcoming months and they and Mel have won my loyalty. Thank you very much!
    1 person found this review helpful 👍

  • 5/5 L S. 7 months ago on Google
    We went to this north Olmsted location for our 26th wedding anniversary. Our server Brittany was fantastic. She was attentive, went above and beyond and the food was fantastic. Will definitely go here again! The fish tacos and the chicken milanese were outstanding. And the tavern tater tots— get them!!!!
    1 person found this review helpful 👍

  • 5/5 Glam M. 1 year ago on Google
    Absolutely gorgeous spot.. amazing food and great staff. We had the best time on our date day here. Highly recommend
    1 person found this review helpful 👍

  • 5/5 Bonnie O. 9 months ago on Google
    On Saturday 06/17 we had our wedding and dinner at the North Olmstead location. I can't say enough about our experience. The food was absolutely mouth watering, the portions were huge and price was well worth it! The staff were all very nice and accommodating....especially Laura and Britney who were our servers. They stayed right on top of everything and made us all feel welcome. They went over and above to assure that our event would perfect. Which it was! Thank you again! Tim and Bonnie Resley ♥️
    1 person found this review helpful 👍

  • 5/5 Amanda 6 months ago on Google
    Brittany and Laura hosted a 25 + baby shower and everything was Top service. Food and friendliness and atmosphere was perfect. Thanks girls!
    1 person found this review helpful 👍

  • 5/5 Don B. 8 months ago on Google
    We just stopped for drinks, nice place. June 17. 2023: Today I officiated the wedding of my friends here at Burntwood. The management and staff were incredibly accommodating. We were given the back patio for our ceremony, and the staff went out of their way to give us excellent service. They even helped serve the wedding cake. This place is incredible. Our buffet was chicken and beef that was done to perfection. I am deeply grateful places like this still exist.
    1 person found this review helpful 👍

  • 3/5 Sharon D. 1 year ago on Google
    I was disappointed in the overall experience. I have been to several other Burntwood Taverns and have usually rated them all 5 stars. My salmon was dry and bland and the broccolini was undercooked and cold. Another in my party said their steak was tough and their asparagus was undercooked and tough. Another person said the mahi was tough and overcooked. However, one person loved their salmon salad and the other person enjoyed their trout entree. The music was turned up so loud that we had a hard time talking and we had to lean across the table and shout. I am not planning on returning to this location.
    1 person found this review helpful 👍

  • 5/5 CJ m. 5 months ago on Google
    I cannot thank Sarah and her staff enough for making our bridal shower a perfect celebration and day! All of our guests loved the venue and food. The service was impeccable, Lauren and Mel went above and beyond! Sarah was so helpful and accommodating throughout the planning process. Thank you for a memorable day!

  • 5/5 T a. 6 months ago on Google
    I'll start with the whole vibe and aesthetics; Beautiful!!. Well thought out, nice, chill atmosphere. From the front end to the service to the food was great. Our waitress Mel was great. Patient and very personable. Everyone was good. A very pleasant experience here. Highly recommend!

  • 5/5 Sharon V. 6 months ago on Google
    We had lunch on the covered patio. Food was excellent. Chicken Milanese, Salmon, sliders were wonderful. Generous portions. Our server Brittany has a great personality, was attentive, gave excellent recommendations and kept our party of 4 happy. We will be back!

  • 5/5 James B. 7 months ago on Google
    We went to Burntwood Tavern for a late lunch/ early dinner. We had Laura as our waitress and she was wonderful. Laura cannot do enough to make your dining experience a great one. The food is always good but Laura makes it better. Laura is very attentive and pleasant.

  • 5/5 Gemma G. 6 months ago on Google
    Brittany was my server- she was phenomenal and made some great recommendations. I had the wings, cauliflower bites (so so so so good) and the magi sandwich.. really good. I live out of the state and come to Ohio often for work- I’ll visit again!

  • 2/5 Mike B. 4 months ago on Google
    When this location first opened, the food and service was exceptional. In fact, I was so impressed by the food, service and dining atmosphere, that I sent a personal email to the owner expressing my gratitude. Unfortunately, after a few more visits, the service began to deteriorate. Long waits, cold food, wrong order etc. So I stopped taking my family there for lunch/dinner. I have not been back for nearly two years but thought I would give them another try this afternoon. Once again, my order was not delivered to the table correct. This was very disappointing. Ruined my afternoon, I will not be back again.

  • 2/5 Jim 4 months ago on Google
    Been here a few times and it's always been above average to pretty good. BIL and I got their burgers and they were edible after a long browns game not eating, but not good. Probably won't be back for a while. Spending like 16 or 17 bucks on a flavorless half pound burger just ain't it.

  • 5/5 Linda D. 8 months ago on Google
    Attended a baby shower buffet today on the beautiful patio today. We were extremely impressed with the atmosphere and the food was delicious. Laura and Don made our experience wonderful ! It was a great , they were so helpful and we couldn’t be more appreciative! Made the day very stress-free and enjoyable for us all ! Thank you both for your excellent service !

  • 2/5 Zamora 8 months ago on Google
    I was expecting this to be an great experience. The food was so bland, fries were luke warm, caesar salad was just boring and the crotons tasted very very old. I couldn’t even eat all of my food. Honestly though the service was spectacular!

  • 5/5 Lisa S. 8 months ago on Google
    Four of us were in for dinner to catch up and also conduct some business. Laura was terrific! (She's taken care of me before, at a business lunch). I was so happy when she approached our table! Laura is pleasant, attentive and efficient, without interfering with the meal and conversation. The food was good and came out quickly.

  • 3/5 The AirCooled S. 9 months ago on Google
    Went for dinner with my wife. The wait staff was great. Our waitress was training a new(?) employee and both of them were attentive and welcoming. We ordered a tater tot app which was great - as always. For our mains I had the fish and chips and my wife had the fish tacos. My wife said the tacos were excellent and she finished them all happily. I, on the other hand, was unfortunately not happy with my fish. It was bland, extremely bland. The batter and cod had no flavor and the batter was greasy from the frying oil. My dish came with two large pieces of fish and I was only able to eat one before giving up. The dish was also supposed to come with jalapeño tartar sauce but that was 86 so I had the regular tartar sauce which was lacking in flavor also (Bottled?). As usual the waitresses came over to ask if the food was okay and we both said yes. I considered asking for a replacement dish but didn't want to place the new employee in a weird situation and decided to just bite the bullet. We asked for a to go container for the fish, again, because it was a rather large piece and I didn't want to have to answer if it was okay or not, had I left it on the plate. (We just discarded it once we arrived home) Obviously not the experience I was looking for and definitely felt below the standards of the kitchen, in comparison to the previous times we have visited the establishment. If and when we go back, I'll make sure to skip the fish and chips.

  • 5/5 Kelli E. 1 year ago on Google
    Wonderful atmosphere 👏 great server staff. The bartender could have been a bit more welcoming. But the food was delicious (especially the lobster bisque). Thank you for making my grandmother's 92nd birthday.

  • 3/5 Michael C. 1 year ago on Google
    Burger was closer to a $10 value than $15 - maybe the house pickles (which’re more like straight cucumbers) makes it more? “Do you have Cheddar” “Yeah.” I guess American and Cheddar are the same? Wouldn’t get the burger again. Either way, mashed potatoes are meh and are definitely smashed, skin on potatoes. On a more positive note, the atmosphere, architecture and decor are rustic and rich.

  • 5/5 Thomas B. 2 years ago on Google
    I love this place. The food is consistently good and the staff very friendly, even when over worked. Their signature burger is delicious, but the fish sandwiches are my favorite. The lobster bisque has a great flavor too. Just a nice place to grab a bite and relax.

  • 5/5 Day B. 1 year ago on Google
    Down to earth but classy vibe. Great food and awesome service! Loved the fish, tater tots, shrimp cakes and Strawberry Lemonade! Great breeze with doors open. Wonderful experience. Made my day!

  • 5/5 Roberta M. 1 year ago on Google
    My sisters and I came here to celebrate our aunt's birthday. Shelby was our server. From casual observation, I could tell she had a lot of tables to take care of yet she was completely on her game! Shelby was attentive, friendly and a joy to converse with! From here on, I will always request her as my server due to her kindness and attention to detail. Burntwood is blessed to have such a competent, friendly employee!

  • 2/5 Paul K. 2 years ago on Google
    The wait staff was not great. We were trudged to place our order minutes after we say down, but waited 45 minutes to get our food. When we got it, everything except one person's dish was under seasoned and over cooked. Someone who acted like a manager came by at one point and asked if everything was good and my reply was that it was just ok. You would think that would have started a conversation about how to make it better, but it didn't. Won't visit this location again.


Call +1 440-455-9428 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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