Greater Cleveland Eye Associates - Great Northern image

Greater Cleveland Eye Associates - Great Northern

Optometrist

👍👍 Not usually one to leave feedback, but Dr. Shaw was extremely friendly, personable, and thorough with the exam. She took her time explaining everything to me & encouraged me to ask questions. The technician who helped me pick out new glasses was just as friendly & had a great sense of style with fra... People often mention staff,


Address

832 Great Northern Mall, North Olmsted, OH 44070, United States

Website

local.lenscrafters.com

Contact

+1 440-777-9904

Rating on Google Maps

4.80 (118 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 6:30 pm
  • Thursday: 11 am to 6:30 pm
  • Friday: 11 am to 6:30 pm
  • Saturday: 11 am to 6:30 pm
  • Sunday: 12 to 4 pm
  • Monday: 11 am to 6:30 pm
  • Tuesday: 11 am to 6:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Todd L. 2 years ago on Google
    Very personable and really great people all the way around. The Doctor was awesome with great “bed side manner” and Giovanni was awesome in making sure we had the right glasses. We will not only be returning customers but we will also be recommending others to this particular location.
    1 person found this review helpful 👍

  • 5/5 Daniel W. 1 year ago on Google
    Not usually one to leave feedback, but Dr. Shaw was extremely friendly, personable, and thorough with the exam. She took her time explaining everything to me & encouraged me to ask questions. The technician who helped me pick out new glasses was just as friendly & had a great sense of style with frames. Wouldn't hesitate to come back again!
    1 person found this review helpful 👍

  • 5/5 Andrew 2 years ago on Google
    All associates were very kind and prompt with helping me! Sarah and Briana, thank you! Dr. Pugg was also very nice and professional. Everything was easy and I got my new glasses in an hour!

  • 5/5 Rob B. 1 year ago on Google
    The staff was very friendly, had good energy and laughed at my jokes. I like them. Oh, also they were quick and got me in right on time. A+/10 will be back for my next eye exam!

  • 5/5 Bradley B. 2 years ago on Google
    Dr. Tingilia discovered a small/obscure "horseshoe" retina tear (after lengthy examination and re-taking of pictures of the right eye). This reveal initiated a trip to the "Eye Specialists" for laser correction/containment of this condition and most probably avoided a detached retina in the future. This is a very important resolution for myself and my family as we had a close friend whose detached retina in later life resulted in a significant deterioration of his quality of life. Thank you!!

  • 5/5 Brittany L. 2 years ago on Google
    Our family visit to the eye doctor phenomenal. Both of my young children were nervous and the staff made sure to explain everything in detail. Absolutely recommend.

  • 5/5 Jeffrey C. 2 years ago on Google
    I'm not one for feed back, but it was nice to visit a business that have employees that actually know what they are doing. Very helpful in explaining everything so I could make the decision that would fit me , From function to price and durability this was a very well trained staff. Thank you.

  • 5/5 Gretchen K. 3 years ago on Google
    Great experience! Everyone there was nice and welcoming. I was checked in for my appointment quickly and the provider listened and addressed my concerns and was very fast yet efficient during my exam. Elizabeth helped me afterwards with picking out frames and was wonderful to work with. Never pushy and made great recommendations. She priced everything out with my insurance and had all costs up front for me to see while making decisions. They are following all the protocols needed to make it clean and safe during this time. Worth the drive to come here.

  • 5/5 Heidi M. 2 years ago on Google
    The overall experience was great. The staff was professional and everything was according to CDC guidelines in the office. The exam was very thorough and complete. I liked how Dr.Plug talked to me and was very clear regarding my eye findings. I would recommend this practice to anyone. Thank you for excellent care.

  • 5/5 Kevin Macy (. 1 year ago on Google
    Incredibly helpful and went out of their way to make me feel comfortable so I could make the right decisions on my frames :)

  • 5/5 Luz A. 2 years ago on Google
    The staff members were all very professional. They treated my mom and I with much respect and allowed time for me to translate to her. We are both very happy with the experience and will recommend your services to anyone. Thank you.

  • 5/5 Bridget J. 2 years ago on Google
    Very professional and friendly. Quick and painless. Told me I would have to wait an hour for my prescription to get put in my frames, so I sat down on a chair in the mall to settle in and it literally took fifteen minutes. I’m guessing they saw me waiting and rushed the order. Super nice! Very grateful.

  • 2/5 Jason W. 2 years ago on Google
    The staff and doctor were very nice and professional and the exam was complete and efficient. However, I highly recommend NOT buying your contacts through them. Apparently, when you purchase them through the desk, you are not purchasing them through Lenscrafters so none of Lenscrafters's prices or discounts apply. They wanted approx. $125 for a year's supply after insurance. I took my prescription and paid $37 for a year's supply on the Lenscrafters's website.

  • 1/5 Cheryl S. 11 months ago on Google
    IN MY OWN EXPERIENCE I HAD A NEG ONE WITH MADDIE THE FRONT DESK GIRL WHO BECAME VERY CONFRONTATIONAL AND COULD NOT COMPREHEND MY SIMPLE REQ TO EMAIL MY RECIEPTS... I WOULD LIKE A CALL BACK FROM GREG HER MANAGER THANKS


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