Mashiso Asian Grille - North Olmsted image

Mashiso Asian Grille - North Olmsted

Restaurant Fast food restaurant Asian restaurant

One of the Top rated Fast food restaurants in North Olmsted


Address

24954 Brookpark Rd, North Olmsted, OH 44070

Website

www.mashisoag.com

Contact

(440) 801-1184

Price rating

$ $$$

Rating on Google Maps

4.50 (399 reviews)

Open on Google Maps

Working Hours

  • Monday: 11 AM to 9 PM
  • Tuesday: 11 AM to 9 PM
  • Wednesday: 11 AM to 9 PM
  • Thursday: 11 AM to 9 PM
  • Friday: 11 AM to 9 PM
  • Saturday: 11 AM to 9 PM
  • Sunday: 11 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: bowl (14) love (10) good (9) rice (9) fresh (8) time (8) bowls (7) service (7) friendly (7) noodles (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alnita C. 4 years ago on Google • 213 reviews
    Placed an online order after work for two bowls. Got hone a couple hours ago and my daughter begins to eat her bowl and found a fine strand of hair in her mouth while chewing. 🤢 I immediately called the store to report it and was given to a manager who said he would pull my order up after a brief hold. He came back to the call and said he could not give me any credits and I said I'm not eating either of the bowls because we are disgusted. And he offers me a partial refund so I asked why would I need to be inconvenienced fully because we now have no dinner. He said well there's only 2 guys here and neither of them have long hair I said I'm not saying it's a piece that would be down to a lady's bottom but come on, we're African American with locs and braids. So he made another comment and talked over me! 😡I said I'm not spending another hour coming back there can you email me two free bowl certificates or something he went back to they don't do credits and a gift card has to be purchased so I said sir come on now he like I don't need the food back and I'm not saying you're lying. What does that have to do with anything???? He finally agrees to issue me a refund. I'm sad because I prefer their food over #Chipotle and will never get to eat this again because of the service we received.
    3 people found this review helpful 👍

  • 5/5 Trae H. 6 years ago on Google • 251 reviews
    Think Asian Chipotle and you have the concept down. We went after the peak lunch rush and really enjoyed our food. The staff was friendly and walked us through the options. The bowls that we ate were fresh and fantastic. Highly recommend.
    1 person found this review helpful 👍

  • 2/5 Amber S. 2 years ago on Google • 15 reviews
    Really disappointed in this. Ordered the Korean beef bowl with kimchi. I wasn't expecting it to be as good as traditional korean barbecue steak, but honestly it was similar to something I'd expect from Taco Bell. The meat was so chewy and clearly not freshly cooked, just not good quality. The kimchi was more like seasoned cabbage as most of it didn't really seem fermented. The rice was kinda starchy and unpleasant, one of the main things that put me off. The overall flavor was just not good and I couldn't even finish the bowl. Not sure if other reviewers had better experiences because they had to drown their bowls in sauces to cover the quality issues or not, but I wouldn't recommend this place.
    2 people found this review helpful 👍

  • 2/5 Gordon H. 7 months ago on Google • 21 reviews
    I've been coming here since they opened, and I have to say over the last year or so things have gone downhill. I never had any particularly bad experiences, though, until today. I ordered a wrap, the employee assembling my order tho was wearing a shirt that looked like it hadn't been washed in weeks, if ever. The entire time he was putting together my wrap, his belly (and hence the shirt) was laying/brushing up against a significant portion of the wrap. If it looked like a moderately clean shirt, I wouldn't have cared all that much. But this was enough for me to lose my appetite. If that wasn't enough, it wasn't wrapped in a usable way. I would've had to re-wrap the whole thing if I had actually wanted to eat it. I decided to toss the whole thing in the trash outside and move on. Sadly it will be a while before I have the stomach to come back. I don't like to complain, but I know this business is better than this.
    1 person found this review helpful 👍

  • 5/5 Colton N. 2 years ago on Google
    I work across the street in the pair of office buildings and come here all of the time! The amount of food you get for the price is crazy! I always get the Mashi pork bowl and everything just has such a bold, fresh taste. I also love that I never have to ask for chopsticks too. The staff is friendly and efficient and the online ordering system they use is easy to use so I can pick up my order when I am ready. Keep it up!!
    1 person found this review helpful 👍

  • 1/5 Sandy 9 months ago on Google
    I have been to Mashiso in North Olmsted many times which says I go back. Went there last night, prime dinner time around 6:00 PM and the place was empty. Not O.N.E. customer in the place but me. I ordered my usual takeout, 10 pc yaki's and a bowl. I was surprised at the prices - $21 for the meal I selected. Got home, sat down to eat. The yaki's were what I expected, but the bowl was terrible. I don't know what was off but it had a grit throughout the entire bowl. I had to throw it away. Although I brushed my teeth and rinsed well, even during the night when I woke up that grit was still there. Maybe the fact that no one else was there should have been a light bulb moment and I just should have gone somewhere else. For lunch the same day I was at an event and purchased a BBQ pulled pork sub from a tiny little food truck. $7 very well spent. The sub was awesome. Not large but just enough. I hate spending money on bad food. Mashiso has just lost a customer. I won't be going back there.
    1 person found this review helpful 👍

  • 2/5 Cassie B. 1 year ago on Google
    We used to love this place but haven't been for about 2 years because of moving and covid. Came in today for lunch excited for some good food, but ended up walking out without any. I saw no food cooking which doesn't sit good with me with all the orders they were getting in. Tells me food is being over prepped because of staffing issues, so old food on the line.But worst of all I watch an employee use the register not wash her hands then put on gloves to prep our food. I told my husband I won't eat here and we walked out. Food safety should be number one priority, even with staffing issues, I would gladly wait the extra few minutes for a safe experience at a restaurant.
    1 person found this review helpful 👍

  • 2/5 Rosalyn F. 2 years ago on Google
    This is a courtesy message for the owner, Jason K.: I've been thriving on a vegan, mostly raw foods lifestyle for decades. On rare occasion, during summer vacation traveling, I might order a take out side dish of brown rice from an Asian restaurant. Normally, I give people the benefit of a doubt when they're rude or disrespectful (stressed, under-rested, etc). But, of course, when the overall mood continues to prevail after a few days, my tendency (just like any customer) will be to find an alternative...or stop going there altogether. As an employer, you take on multiple responsibilities and extra pressure to not only keep your business viable...but thriving and expanding. On the other hand, the young generation of employees don't tend to have much personal investment in the business, other than a paycheck. The attitude of the employees can either enhance or significantly undermine the reputation of the establishment. While the menu and variety of tasty food dishes may be stellar ... a *lack of customer courtesy* can be quite costly over the long-term. On behalf of the success of your business, I felt my experience with the servers (and the manager) should not be left without comment. If these youth start out with a poor service attitude at the beginning of their lives...it will certainly tend to overshadow every job description they fill in the future. Had I been offered a *reasonable price* for a basic bowl of brown rice (nothing extra such as meat, sauces, vegetables or cheese), I would have been a regular customer every day. I have no future plans to walk through those doors ever again. Best wishes!
    1 person found this review helpful 👍

  • 5/5 Michelle Barth: Wolfwave Fitness L. 3 years ago on Google
    The food here is amazing!!! So fresh!! I got the Korean beef and it was perfectly cooked. The noodles were so much better than what I expected. All the veggies were super fresh and the sauces were amazing. I’ll definitely be back here! The staff was super friendly and the guy helping us let us try all the sauces. Amazing option for healthy take out! 😍
    1 person found this review helpful 👍

  • 5/5 HomePoint Real E. 5 months ago on Google • 33 reviews
    My favorite spot in north Olmsted. I come here weekly and get the best food and best service. Nice quiet atmosphere too!!

  • 3/5 Phil W. 1 year ago on Google • 32 reviews
    Stopped in at the recommendation of a friend. I had mentioned how much I liked Bibibop and they said this place was far superior. Honestly I don't get the hype. Service was fine, biggest complaint is the food. The options seem disjointed, and don't fit well together. The vegetables were fairly bland, I was expecting Kimchi and got seasoned cabbage instead. The meat was stingy in proportions, and you could tell both the meat and the noodles were pan fried with a decent amount of oil. Hunan sauce wasn't anything to really write home about. Don't let this review deter you, this may be someone's jam. It just really wasn't mine.

  • 5/5 Marc P. 10 months ago on Google • 30 reviews
    First time coming here, and the meats were delicious. The noodles my wife got were way overcooked, and we tried to buy a side of rice, and they made her a whole new bowl instead to make sure it was right. The service was amazing and the people really nice, and really wanted to make sure it was a good experience.

  • 5/5 Two Fly A. 2 years ago on Google • 17 reviews
    I love this place. The owner is very nice and he takes pride in taking care of his customers. I look forward to visiting the location in cleveland becuase i have only been to the north olmsted location since they opened the place.

  • 5/5 Zeke M. 2 years ago on Google
    Some seriously delicious food, service is always friendly and generous with the portions. My wife and I come here way too often but it's so worth it.

  • 5/5 Robert S. 2 years ago on Google
    One of my favorite places to eat...love getting it spicy and tons of kimchi!!! The Korean in me gets excited for this spot lol

  • 5/5 Dylan H. 8 months ago on Google
    Food was amazing, got the burrito with fried rice. The portions are a touch small but with inflation I can’t be upset. Great service.

  • 5/5 Julia T. 3 years ago on Google
    What a great experience! Amazing flavor and fresh food. We cannot wait to visit again, definitely a new staple!

  • 5/5 Eric R. 1 year ago on Google
    Awesome fast casual place for fresh food with big portions. We ordered online for pickup in the store and we'll be going here alot more often. Order was ready at stated time, correct, and was easy to pick up at the front. Prices are super reasonable for the main dish portions you get, although the yakis seem a little overpriced for the portion (but are delicious). Whenever we're looking for quick, fresh takeout, we'll be back!

  • 5/5 Kelsey S. 1 year ago on Google
    I just love this place and crave it frequently! So fresh and tasty, so much flavor, and kinda healthy for the most part! There is nothing like this place. Love it

  • 5/5 Kayce O. 10 months ago on Google
    I worked here a while back.. still love love love the food especially the kimchi so much! I moved an hour away.... still have to make the trip sometimes! So yummy!

  • 4/5 Michelle D. 9 months ago on Google
    This is a little piece of goodness, the cold mango sauce was yummy, they have mini chicken bowls with choice of warm rice or noodles. Create your chicken mini bowl. It is perfect for 1or 2 people, plenty of seating. By the window or in the middle. Go try it.

  • 4/5 Shannon M. 1 year ago on Google
    Mashiso is great! We loved ordering there. Portion sizes have dropped significantly so thats a little disappointing but otherwise, the food is great.

  • 5/5 janet u. 1 year ago on Google
    Very good bowls and staff was very helpful when asking questions. Honesty is appreciated! This was our first visit and we enjoyed.

  • 5/5 Lynda K. 1 year ago on Google
    This is one of my favorite places to go for lunch. I love having all the choices and making my bowl a little different every time. Also love yakis and have to get at least the 6pack.

  • 5/5 Phil C. 1 year ago on Google
    It's an Asian-"Style" Chipotle. No complaints though. Food was pretty good. They have a nice selection and friendly service. If you're tight on cash, Mashiso will work! You can dine in or do carryout. They do have some outdoor seating incase you want to look at Walmart across the street. I would come again. If you're planning on doing a picnic, this might be a good option.

  • 5/5 Mike C. 1 year ago on Google
    Literally the best food in Cleveland. $8 for some high quality Asian BBQ bowls. Better than Chipotle, but for less money, shorter lines, and better quality. I have never had under cooked rice or noodles at Mashiso. Half the time time I eat rice at Chipotle, it's gross.

  • 5/5 Dennis W. 1 year ago on Google
    This is a tasty place and the people are always so friendly. Most people get a bowl here and you can get it with noodles or a variety of rice options (they'll combine them if you ask). Then you have some pork, beef, and chicken options. And then there is a variety of toppings and sauces to choose from. I will definitely be going back!

  • 3/5 Uncle W. 1 year ago on Google
    Don't really get all the rave reviews, the food is decent but totally forgettable. Korean beef was tough, hunan sauce had very little flavor, veggies weren't anything special. It's not bad, but there's probably more exciting options elsewhere

  • 5/5 Ethan L. 2 years ago on Google
    Food is fantastic. I would highly recommend this place if you enjoy a bunch of delicious food mixed together in a bowl/wrap. Staff is friendly and the atmosphere is pleasant.


Call (440) 801-1184 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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