Big Egg Restaurant North Olmstead image

Big Egg Restaurant North Olmstead

Family restaurant American restaurant

😠 First time customer, and definitely will not be a returning customer. Avoid the Big Egg, take your business to ANY other diner. Ordered take out yesterday and upon arrival at home, discovered this meal was sub-par beyond normal standards. I phoned into the restaurant to inform them that my order wa... People often mention good, service, breakfast, order, great, coffee, time,


Address

24111 Lorain Rd #44070, North Olmsted, OH 44070, United States

Website

bigeggrestaurant.com

Contact

+1 440-455-9207

Price rating

$ $$$

Rating on Google Maps

4.10 (366 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 am to 7 pm
  • Thursday: 7 am to 7 pm
  • Friday: 7 am to 7 pm
  • Saturday: 7 am to 7 pm
  • Sunday: 7 am to 3 pm
  • Monday: 7 am to 7 pm
  • Tuesday: 7 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: good (15) service (15) breakfast (14) order (12) great (10) coffee (8) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Christoph F. 2 years ago on Google
    First time customer, and definitely will not be a returning customer. Avoid the Big Egg, take your business to ANY other diner. Ordered take out yesterday and upon arrival at home, discovered this meal was sub-par beyond normal standards. I phoned into the restaurant to inform them that my order was incorrect and the corned beef tasted gross. The man I spoke with on the phone was rather abrasive, and when I commented on the quality of the corned beef, he told me “It comes from a can”. I told him that was gross, and he retorted “I have never had any complaints about it in the past!” The food was *so laughably bad*, I actually drove back to the restaurant with my take out order, and returned it. Going back my order being incorrect, there is a dish on their website that states a certain entree comes with certain ingredients. However, that is not the case, as there is an inaccuracy on their website that lists the same ingredients as another dish. So keep in mind not to trust their online menu. Lastly, when ordering online, be very careful of hidden fees!! I ordered 3 items totalling $28 and change. When my card was swiped, the total came out to $34 and change. When ordering take out, you are charged an additional fee per order for “the takeout box” as I was told. As if your 11 dollar plate of CANNED CORNED BEEF, 8 dollar pancakes, and 10 dollar biscuits and gravy didn’t have the profit margins to be able to supply a customer a take out container…? There was NO mention of additional fees for takeout on their website. TL;DR: Management/owner could check their attitude, CANNED CORNED BEEF is gross, their online menu is inaccurate, and be wary of hidden fees.
    8 people found this review helpful 👍

  • 2/5 nathan l. 2 years ago on Google
    I would give this place 21/2 stars. The good was good. Nice atmosphere. But the fishes were dirty. There was even a flu in my drink. Of course she didn't make me pay for it.
    3 people found this review helpful 👍

  • 5/5 Laura G. 1 year ago on Google
    Great friendly service each time we’ve been in. My daughter loves the kids spaghetti, I’ve had patty melt and shoreway burger ( pictured). Will definitely return the
    3 people found this review helpful 👍

  • 5/5 Jose J. 3 years ago on Google
    We sat down and in one minute she asked if we were ready to order. Uh...no. We just sat down. She left and didn't come back! We had to tell the hostess to get her. When she came she was apologetic. Ordered, got our food... it was awesome! Classic American breakfast. Good portions. Reasonable prices. Left a good tip.
    3 people found this review helpful 👍

  • 5/5 Michael S. 4 years ago on Google
    Reasonable prices, quick and friendly service, clean and modern surroundings, and the food is quite good too. A great place to grab a quick bite. The menu covers just about everything one expects in a place like this and breakfast items are served all day.
    2 people found this review helpful 👍

  • 1/5 Food T. 1 year ago on Google
    Definitely not a 4+ star place like google says upon looking up. Pancakes were burnt. Sausages gross. Bacons flimsy. Everything runny, hash browns flavorless, only good thing was the toast. Also hate when places ask for tip upon pickup orders. Take your business elsewhere. Drive a couple minutes over to Original Pancake House
    1 person found this review helpful 👍

  • 1/5 Felise W. 10 months ago on Google
    How do you charge $2.20 for cheese in an omelet? Then the 4%for using your card. These things aren't communicated they are placed in unlikely areas instead of being visible. We didn't order much just breakfast for 2 which was $35 plus the 4% charging of my card....I won't be back. As the owner stated he has to pay for the cheese so why shldnt we?! FOH
    1 person found this review helpful 👍

  • 5/5 Evelyn H. 4 months ago on Google
    First time at this restaurant. The server was awesome. The food was really good. Breakfast was amazing. It's not fancy, but it was really worth trying out the place. We hesitated for a moment. I'm sure glad we went in and gave it a shot. Prices are super reasonable. We'd go back for sure.

  • 5/5 Jessica S. 4 months ago on Google
    Good food, fair prices. Typically, great service, but keep in mind that it can be busy and sometimes it takes slightly longer for the staff to circulate with coffee etc. one of our favorite local Sunday breakfast spots!

  • 2/5 Janice M. 4 months ago on Google
    Food was pretty bad😕 had a pumpkin pancake that had gobs of something throughout it. The girl said it was chunks of pumpkin?! Just was not very good but the service and the people are good.

  • 4/5 Matt S. 7 months ago on Google
    A nice little place. If you like a nice quiet lunch this is your place. Coffee never runs out and food is pretty good too.

  • 5/5 MRS W. 6 months ago on Google
    Was a last-minute stop, my daughter and I. The atmosphere was pleasant . The restaurant was clean. The service was nice and the wait for the food was fast and hot . Will return sense the one on 30th has closed.

  • 5/5 ANGELIQUE L. 11 months ago on Google
    Chicken and waffles are HUGE... half chicken, the breading is great.

  • 5/5 Jennifer K. 8 months ago on Google
    Brailey Was Our Waitress She Was Very Nice Everyone There Was Amazing We Loved The Food ❤️ 😍 💖 It Tasted Delish! We Had The Best Waitress We Had The 2 by 4 It Was Amazing I Recommend Getting The 2 by 4 If You want to 👏 It Was Amazing At This Place And That's all!!! :) 👏

  • 5/5 giselle m. 5 months ago on Google
    The food is really good and staff are very nice. I love coming here for breakfast when I’m in town

  • 5/5 Jay V. 9 months ago on Google
    Excellent food, nice and quiet. Laid back vibe. Good service. Get the big and nasty.

  • 2/5 Gabriel K. 9 months ago on Google
    Ordered breakfast through ubereats. Ordered chocolate chip pancakes, smothered hashbrowns, and a coffee. Notes asked for utensils to be added, cream and sugar for coffee, and a few syrup packets for the pancakes. I was charged an additional $2 for the addons. Food quality was standard. The hashbrowns were smothered well and the potatoes tasted great. The smotherings were way too salty and it overpowered the potato taste more often then not. I would still order these again. The pancakes were a bit rubbery but had a decent amount of chocolate chips in them. I would try something different next time. The coffee was a regular coffee. Not too bitter but no taste to speak of from the coffee beans. The cream and sugar came in clutch to help add a bit of necessary flavor. I did not receive the requested utensils or the requested syrup that I was charged to receive after placing my order. I received enough cream and sugar for a pot of coffee even though I only ordered one coffee. Overall, the value isn't there for the cost and the added charges for items not provided is disappointing. I'll go elsewhere in the future and remove this from my list of ordering potential.

  • 2/5 Susan V. 1 year ago on Google
    It took a couple of minutes for anyone to come out from the back to seat us. Chairs make a loud noise when pulling them out from the table on the hard floor. Omelettes were small and not real fluffy or tasty. Pancake was small, compared to other restaurants. Charged $1 more for sourdough toast. Coffee was okay but not great. Sign near cash register said a 4 percent surcharge would be added if you didn't pay cash. We don't plan to go back there, as other restaurants serve a better breakfast with better service.

  • 4/5 Hector P R. 11 months ago on Google
    The food was good. It was a regular breakfast diner with a bunch of options so come hungry. The food came out fairly fast and the staff was friendly. I sat at the bar area next to the kitchen and the lady's cooking back there were loud and arguing about race, name calling and other stuff. It got frustrating. If it wasn't for the two waitresses with kindness and great service I would have given this place a 3. The locals were happy, and it felt like they were norms, and that made the place feel inviting. The food was good I just wish the corned beef was sliced thicker than paper. All in all it was a good breakfast spot.

  • 5/5 Maureen D. 1 year ago on Google
    Pass by all the time on my way to work and finally had an opportunity to try it this past week. Prices were incredibly reasonable for the quality of food and size of portions. This hasn't been one of our *normal* breakfast/brunch locations, but we will definitely be returning (clearly a very popular spot- no wait when we arrived, but shortly after all tables were full). Staff was all very friendly with great service.

  • 5/5 Colleen W. 1 year ago on Google
    They pay attention to special order requests on Uber Eats! I ordered steak and eggs to be delivered to my office this morning. The only utensils we have here are plastic, so I included a special note asking them to cut the steak for me AND THEY DID. The meal was delicious and I didn't have to break 8 plastic knives to eat it, that's a win in my book. In a world where so many places disregard special requests for delivery orders, this meant weirdly a lot to me.

  • 2/5 Reviewer 1 year ago on Google
    Mediocre service at best. With 2-3 tables in the place, the server doesn't come back to take our order for almost 10 minutes.....ITS BREAKFAST! We know exactly what we want. She brings the food, which was sub par and never comes back. She asks how everything was, once the dishes were stacked on the edge of the table! We have to do better in service, with regards to greeting and following up. We have to be eager to make money and not walk around like robots. So disappointing.

  • 1/5 Thomas Y. 1 year ago on Google
    Missing half my order. Ordered through DD and got 3 basic breakfasts (Eggs, Hash Browns, Bacon, Toast) for 3 of us. We didn’t receive the Bacon nor Toast. Making breakfast a loss. Unfortunately if they cannot get a basic order done right I’m wondering how they could stay in business.

  • 1/5 john g. 1 year ago on Google
    The clam chowder was soupy, not very warm and was bland. The mashed potatoes were cold, with my pork and stuffing dinner. The stuffing was very bland and had no taste. Upon checking out, I was told everything went up a $1.00 and $2.00 over the menu prices. Then wanted an extra 4% for using my bank card. Drinks were $2.75 for a small glass of Pepsi. Another case of trying to work the system, not pay taxes by forcing you to pay cash, and being too cheap to print new menus with the real prices on them. First and last time for me.

  • 5/5 Ellen W. 1 year ago on Google
    Our family really enjoyed our breakfast and the staff was very friendly. The food was fantastic and service was quick! Thank you do much for accommodating our large group and for great food!

  • 3/5 Pam C. 1 year ago on Google
    Food was nothing to write home about. Yes, they has fresh cut fries but they were not crispy but limp. Waitresses was awesome. Would I go back? Only if I was in the area and there wasn't anything else available.

  • 2/5 Brennan K. 2 years ago on Google
    Basic breakfast. Food isn’t going to win any awards but it’s priced right for the experience. After several visits the running trend is slow service, editable food on dirty dishes.

  • 5/5 jennifer s. 2 years ago on Google
    Food was great. I had the meat lovers skillet and my boyfriend had the polish sausage skillet. The service was great. We will definitely be back again

  • 4/5 Terri L. 2 years ago on Google
    This was the best burger I ever had. Fresh cut fries. We ordered breakfast also and I'm a long time fan of the old Big Egg and it did not displease.

  • 3/5 Scott B. 2 years ago on Google
    While the omelets and burgers were good, the potatoes and fries were less than desirable. They had no seasoning or consistency. The fries were soggy, and the hash browns were flavorless. The service while decent lacked enough menus for anyone and the table was "dressed" (napkins or silverware). I have had this place for take out 6 months ago and it was good. But today it was less than.


Call +1 440-455-9207 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Comfort food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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