Micro Center image

Micro Center

Electronics store Computer store Office supply store Mobile phone repair shop Computer repair service Computer accessories store Computer service Computer support and services Computer software store Data recovery service

One of the Most Revieweds in Mayfield Heights


Address

1349 SOM Ctr Rd, Mayfield Heights, OH 44124, United States

Website

www.microcenter.com

Rating on Google Maps

4.50 (4K reviews)

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Featured Reviews


Frequently mentioned in reviews: store (17) laptop (8) warranty (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sean S. 6 months ago on Google • 150 reviews
    Micro Center is great. The staff gets commission so they're always wanting to help. They're also really knowledgeable. They hire old school nerds that have been doing nerd things for a long, long time. They didn't have everything I needed, but they had stuff I didn't know I needed. Their filament selection is good. Prices on it are average. The store is packed with product for all your tech needs. Great place.
    4 people found this review helpful 👍

  • 1/5 CTM 8 months ago on Google
    I’ve been shopping here for years. I’ve spent thousands of dollars at this store. I bought a price gouged 3080ti from them for $1800 2 years ago. Today the video card failed. I even bought their 2 year warranty. Turns out I was a month or so passed the warranty date. They wouldn’t honor the warranty. It doesn’t matter how much money you spend here. They don’t care about you. All they care about is money. It would have been very easy to do the right thing here and just honor the warranty. I am never shopping here ever again and I will be sure to spread the word to friends and family who have also spent thousands of dollars here.
    4 people found this review helpful 👍

  • 5/5 Josh B. 4 months ago on Google • 122 reviews
    My dad and I visited, mainly just looking around, but we loved the store. The staff were extremely helpful and knowledgeable. No matter what section of the store we were in, there was an incredible selection and a staff member nearby to help. I'll likely be returning for any big tech purchases, even with a long drive to get there
    1 person found this review helpful 👍

  • 5/5 Hellsing G. 5 months ago on Google • 19 reviews
    This store is life changing! They offer products to change your life at decent prices and give the info on how to do it for free. A nonchalant conversation or comment reveals so much amazing information that gives me the info I need to do the thing I want to do. This place is quickly becoming the next spot to be. Only wish they had more stuff for children, so I could have more time to shop while my daughter had fun in the kiddie electronics section.
    1 person found this review helpful 👍

  • 5/5 John G. 5 months ago on Google
    Love this place. Almost like the radio shack of old but better in many ways. The staff is amazing everything is well displayed. Truly should set a precedent for how retail stores should be run.
    1 person found this review helpful 👍

  • 5/5 Jonas P. 5 months ago on Google
    Really excellent customer service, I went in just looking for a cheap laptop to tune my truck with, associate found me a $200 laptop and they rolled out the red carpet and treated me like I was buying a $5000 gaming computer. The manager introduced himself to me and everything. I was in and out with exactly what I needed very quickly.
    1 person found this review helpful 👍

  • 1/5 Hoang N. 3 months ago on Google • 3 reviews New
    I purchased a laptop ( Lenovo Legion 5 ) two hours ago, when I came home I opened the laptop and there was a line divided the screen. After running the laptop 10 minutes, there are a bunch of other lines, making the laptop is like broken. I asked them about shipping this back and do a refund, but they cannot do shipping option, it took me 2 hours to drive back and forth. So horrible experience
    1 person found this review helpful 👍

  • 5/5 John S. 3 months ago on Google • 71 reviews New
    Best electronics store I've ever seen! Way better deals than best buy! Staff super helpful but not pushy! One gentleman even ordered something for me for my son for Christmas days before Christmas and emailed me when it came I offered to give a down-payment they wouldn't take it! I picked it up and they saved my Christmas! My new electronics store for sure! And they didn't treat me differently because I came in dirty straight from work hell I had to ask for help at best buy when coming from work I stood in front of a display for 18 min. 11 people walked by finally I asked if anyone actually worked at their store before I got help! Took my money elsewhere!

  • 1/5 Brian M. 4 months ago on Google • 38 reviews
    Love MicroCenter! Associates not always knowledgeable, but that's ok! I visit all locations, and this particular location has plenty of parking, and usually well stocked with products. You will find anything you need here, from robotics and electronics, building arcade machines, to the usual computer and cell phone accessories. Yes, they can help you build or fix your problems, but i recommend learning everything yourself! Keep in mind, they can become overwhelmingly busy during weekends, and Holidays, so plan your day accordingly! Many good restaurants near by to refuel, after a day of tech browsing, so make it a day you can enjoy! I'll give 5 stars, when MicroCenter brings back the physical flyers they always had displayed and also sent to your home mailbox! I like physical newspapers, as do many people!

  • 5/5 chih-chao C. 3 months ago on Google • 6 reviews New
    My Dell laptop is out of warranty. I chose to go to Micro Center instead of sending it back to Dell and buying an extended warranty. Micro Center quickly diagnosed the battery issue and fixed it promptly. Highly recommended.

  • 2/5 Arpad Z. 3 months ago on Google • 4 reviews New
    Less about the store, more rating corporate with the store as, unfortunately, caught in it all: The store itself? Sure, 5/5, fine, HOWEVER... Oh sure the in-store folks are helpful and the store has an awesome selection and all, you still have to consider the idea of rating a business on their customer support and accessability. If there's no way to directly voice with an agent via phone, forget it. If I am told by an employee "contact me if you have any trouble with (specific problem)" and I lose the card, I better have a nice backup that can STILL involve calling. I was offered a calling option the first time around, and if I'm spending at LEAST 3-digit dollars in the store, it's perfectly reasonable to expect a persistent contingency to call in the event of a lost option. 2/5 because the extra star is for the text agent being prompt and fast *enough* on the reply... ...after having to DIG for their local number, and the robo-"customer blocker" told me to text to that local number.

  • 5/5 Jeff T. 5 months ago on Google
    We love coming here, but do not trust what the inventory says online. Its over an hour from my house and many times they are out of what it says they have in stock on the website. Love to support brick and mortar computer store though! Lots of watercooling parts for building custom loops.

  • 5/5 John P. 5 months ago on Google
    Went here for the first time recently. There is no better or more complete store for your electronics needs. It's like a fusion of a nice computer store with the awesomeness of what Radio Shack used to be.

  • 5/5 Roy “Mike” M. 5 months ago on Google
    I purchase at Cleveland and Columbus. My new purchase, laptop and my previous purchase AOC screen also came from there. Other items continue to be purchased from there. I prefer finding my item online paying and picking it up. I'm a longtime customer and have visited many other locations.

  • 5/5 jim p. 9 months ago on Google
    Needing a new wireless router, I went to the Mayfield Micro Center. I received an awesome education and purchased the correct product for my needs. Now that it is installed (great advice given in store to make installation and connecting devices seamless) we are so happy with the purchase and the performance of the unit. We did pay a little more than on line (about 10%) but we feel it was worth it for the education and tips on an easy installation. Thank you to the employee (long salt/pepper hair in a ponytail) that helped us and to Micro Center!


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Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ On-site services
    • ✓️ In-store shopping
    • ✓️ Online appointments

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