Banter by Piercing Pagoda image

Banter by Piercing Pagoda

Jewelry store Jeweler Gift shop Jewelry designer Diamond dealer Ear piercing service Body piercing shop

Mall-based retailer offering ear-piercing services, earrings & a range of other jewelry. People often mention time, ears,


Address

4954 Great Northern Mall K, 6, North Olmsted, OH 44070, United States

Website

stores.banter.com

Contact

+1 440-979-0638

Rating on Google Maps

4.20 (51 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: 11 am to 7 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: time (7) ears (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 moe e. 2 years ago on Google
    Honestly the customer service was disgusting. They wouldnt let me return my 300 dollar purchase and then offered me a gift card then went back on their word and only said i could exchange only. After telling them i was going to leave them a horrible review the so called assistant manager took my receipt and took a picture of it with her personal cell phone. When asked why she did that she claimed i threatened her. Loool. Dont waste your time coming here.
    3 people found this review helpful 👍

  • 5/5 joel f. 2 years ago on Google
    I was there when I saw a woman being extremely nasty to one of your employees not once but twice. 1st she was nasty because the employee was in the middle of taking care of someone and didn’t stop to take care of her. 2nd she got nasty to her over a bag. I commend the employee keeping her cool while dealing with someone who was acting like she had mental issues.
    3 people found this review helpful 👍

  • 1/5 Jamillah D. 2 years ago on Google
    Poor customer service and the employees have a very nasty demeanor when you're returning their merchandise. I purchased "screwback" earrings and twice the back was lost, but I was able to find her earring on the pillow each time. I purchased a pair of diamond screwball from Zales. It's been a month and the back has not come off not once.
    1 person found this review helpful 👍

  • 5/5 Kesia D. 2 years ago on Google
    The Piercing Pagoda has a nice selection of jewelry. My 2yo daughter needed some new earrings so here we are. Can't wait to put them on her...such a fresh look.

  • 5/5 Alecia A. 2 years ago on Google
    My daughter and I went on July 21st and got our ears pierced together. It was my daughters second hole and the women that were working both pierced her ears at the same time so it would be quicker. They were both so patient & immediately greeted us when we walked up. Very good customer service. Thanks for giving my daughter a good experience since she was really scared.

  • 5/5 Emonee T. 2 years ago on Google
    The piercing went smoothly and super fast for my son and he got both ears! I recommend this place.

  • 5/5 Nicole S. 2 years ago on Google
    Got my (almost) 3 year olds ears pierced for the first time today. The two girls working here were so sweet and patient with her, even when she was nervous and covering her ears. They were very accommodating and comforting until she was ready. Piercing both ears at the same time for a fast and easy process. Would highly recommend this location if your little one is asking to get their ears pierced!

  • 5/5 melina v. 2 years ago on Google
    Spur of the moment deciding to get my second piercing and Carol was so nice and calming, just felt casual and fun! Definitely recommend her when going :)

  • 1/5 Val C. 1 year ago on Google
    Don’t purchase your jewelry here specially if your gonna spend money on real gold they always break it takes them forever to have any replacement on stock. And even with the warranty they will get you with that 1 time use but it’s only for a year when you try to exchange anything. Guy that was helping me was very rude I lost my receipt during a flood and was told by customer service they can look it up but when I went there the guy was angry at the girls and very rudely blew me off. Go to JCPenney or other places where the warranty is cheaper and are either 3 years or life time!!! ONLY REASON I PUT A 1 star is it won’t let me post my review without putting a star NO STAR 100%

  • 5/5 Daisy 4 years ago on Google
    I got both of my daughters ear pierced and they did great with them! The ladies were very patient and knowledgeable. My girls love their new earrings!!

  • 5/5 Nadine D. 11 months ago on Google
    Best experience I’ve had. Elizabeth was so helpful and patient. I can’t wait to visit again!


Call +1 440-979-0638 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Jewelry stores nearby

Macy's image
1
Macy's
Department store
Department store chain providing brand-name clothing, accessories, home furnishings & housewares.
$$ $$
4.20 (1.8K reviews)
JCPenney image
2
JCPenney
Department store
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
$$ $$
4.20 (1.1K reviews)
T.J. Maxx & HomeGoods image
3
T.J. Maxx & HomeGoods
Department store
Home-decor chain stocking a variety of furnishings, bedding, kitchenware, holiday goods & more.
$ $$$
4.40 (885 reviews)
Jared image
4
Jared
Jewelry store
Chain retailer offering a huge selection of fine jewelry, including diamond wedding rings & watches.
$$$ $
4.70 (273 reviews)
Burlington image
5
Burlington
Clothing store
😠 The employees are pretty nasty. Over heard two woman employees saying some very nasty things about a customer and her child. It was very rude and they were saying these horrible things in front of other customers! I do not want to shop somewhere where the employees are talking so bad about the custo...
4.20 (246 reviews)
Last updated:
()