Claire's image

Claire's

Jewelry store Fashion accessories store Toy store Ear piercing service

Chain retailer offering an array of jewelry & fashion accessories, plus ear piercing. People often mention pierced, daughter, store, ears, open,


Address

4954 Great Northern Blvd, North Olmsted, OH 44070, United States

Website

stores.claires.com

Contact

+1 440-979-1250

Price rating

$$ $$

Rating on Google Maps

3.90 (76 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 8 pm
  • Thursday: 11 am to 8 pm
  • Friday: 11 am to 8 pm
  • Saturday: 11 am to 8 pm
  • Sunday: 11 am to 6 pm
  • Monday: 11 am to 8 pm
  • Tuesday: 11 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: pierced (12) daughter (10) store (9) ears (9) open (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Josephine D. 2 years ago on Google
    The girl who was working the night shift on monday 2/7 was super rude she spoke in a very racist way she did not greet me, my daughter who is 3 years old touched a bottle she started lecturing me about covid she just was super rude. This store supposed to be a friendly store especially for kods but definetly not this girl.
    1 person found this review helpful 👍

  • 1/5 KC P. 9 months ago on Google
    I never understood why the gate was closed multiple times during business hours. Now i know they use the time to close to shop at other stores…
    1 person found this review helpful 👍

  • 4/5 Melanie B. 4 years ago on Google
    I like Claire's. I feel like their selection of accessories is the best!! The last few times I've been to this store I have felt like the staff hasn't been the best... just like they are sad or bored. I only am saying something because I got my daughter's ears pierced there and the girl who did it barely said 2 words to us.
    1 person found this review helpful 👍

  • 5/5 Carissa P. 5 years ago on Google
    Got my 1 almost 2yr old daughters ears pierced and our visit was great.the associate Manni that took care of us was amazing!! Couldnt have asked for better!!
    1 person found this review helpful 👍

  • 1/5 Addi P. 1 year ago on Google
    This Claire’s had not been open when they were supposed to they had a notice from great northern about this problem. Today when I went there was nobody the hours said they were supposed to be open. Picture below is proof that the note was there
    1 person found this review helpful 👍

  • 5/5 Public N. 1 year ago on Google
    Very friendly staff and very kind and gentle. I wanna give special recognition to Maranda for her patience and time. My daughters got my ears pierced and made them feel comfortable and especially my third child . She was really nervous but Miranda and her co worker both were so kind and understanding tget pieces them at the same time. All my daughterckeot saying is that she was really nice and made me comfortable. Thank you Miranda for everything
    1 person found this review helpful 👍

  • 1/5 Lucille B. 1 year ago on Google
    Showed up at 10:50 am, they don't open till 11am. So I waited, 11:03 comes and still not opening the door, 11:15 still not open, I look in and ask the lady are they going to open and she said they won't open the doors because they are having a "meeting" and customers are not allowed in the store during that time. Look clairs.. MALLS are not gonna be here for much longer , you completely lost my business I will just shop Amazon. The girl in the store was super rude. Called me a B!tch, Refused to give me a manager's name, and then refused to open the store called security and lied. This is completely unprofessional and I will be calling corporate.
    1 person found this review helpful 👍

  • 5/5 Hilia B. 6 months ago on Google
    My granddaughter and I were in the store at around 6 30 today. The young woman was so kind and positive ✨️

  • 1/5 Leah S. 1 year ago on Google
    A friend of mine went to the Claire's at Great Northern Mall to buy a Christmas gift for my niece and couple of things for his daughter when he was told to put his purchase down at the register while he shopped more. Another employee ended up selling the item to another customer even though that item wasn't on the shelf and didn't ask the other employee if someone was buying it. Needless to say if you're buying something and it's the last one hang on to it till you're ready to purchase the item. Don't set it down. But it was very disappointing to know that an employee would sell something a customer was going to buy.

  • 5/5 Joe D. 1 year ago on Google
    Staff is great and they will Pierce your stuff asap. Not the highest quality but what do you expect for a kids store. Nice staff and will be sure to return.

  • 1/5 Bailey F. 1 year ago on Google
    Employees here were not helpful they were very rude, the red haired one specifically was not friendly to approach or talk to

  • 1/5 Lindsey C. 1 year ago on Google
    Had an appointment for an ear piercing. Showed up and they are closed on Sunday. Website says open and the website allowed us to book an appointment. Very disappointed.

  • 5/5 Kelly H. 2 years ago on Google
    My mommy and daughter days are mainly a visit here has everything my daughter loves and into and I can even get matching items with her gotta do that while she still thinks I'm the coolest person ever lol I really enjoy the pride put into the whole thought of this store it's definitely worth going with your daughter or for her for a gift

  • 5/5 Aarika S. 4 years ago on Google
    I took my soon-to-be 4 year old daughter to get her ears pierced here, and Jacqui did an incredible job! My daughter was excited but a little nervous. Jacqui was incredibly friendly and knowledgeable, explained everything, and was very sweet and playful when speaking to my daughter. As a mother, I was very nervous to get my daughter’s ears pierced too because I want the person to do a good job. Jacqui was phenomenal throughout the whole process and my daughter’s piercings are perfect. Highly recommend!

  • 1/5 Michelle B. 2 years ago on Google
    The manager that pierced my ears messed up! She pierced it downwards and tried to lie and said I just had a fat ear lobe and it would heal right in 3 weeks. I went home that night to my ear hurting and the front of the earring going in my ear some so I took both out. She lied she did pierced it down. And let me also not forget I asked for my second holes to be pierced, she didn’t listen she repierced my first holes🙄

  • 5/5 Y A S M I N. 2 years ago on Google
    I got my upper ear lobs pierced on Saturday. The young lady did an amazing job! (the young lady was was half Puerto Rican but I forgot what her name was!). She was super sweet and very informative about my ear care :) She was precise on the position of my piercing, I couldn't have asked for anything better! Great shop <3

  • 5/5 Drawingdread172 2 years ago on Google
    The Manager was amazing she actually pierced my ears and my nieces ears. As a soldier of United States Army when I was home on leave she was actually really kind and understanding that I was only there for a few days so she really took care of me. That was the first time I actually got my ears pierced so I was really nervous but she managed to calm me down and it wasn’t that bad She’s very polite respectful understanding and good employee I’m definitely going back to her Claire’s if I need anything. Keep doing a great job manager


Call +1 440-979-1250 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

Trends



Last updated:

Similar Toy stores nearby

Macy's image
1
Macy's
Department store
Department store chain providing brand-name clothing, accessories, home furnishings & housewares.
$$ $$
4.20 (1.8K reviews)
JCPenney image
2
JCPenney
Department store
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
$$ $$
4.20 (1.1K reviews)
T.J. Maxx & HomeGoods image
3
T.J. Maxx & HomeGoods
Department store
Home-decor chain stocking a variety of furnishings, bedding, kitchenware, holiday goods & more.
$ $$$
4.40 (885 reviews)
Jared image
4
Jared
Jewelry store
Chain retailer offering a huge selection of fine jewelry, including diamond wedding rings & watches.
$$$ $
4.70 (273 reviews)
Burlington image
5
Burlington
Clothing store
😠 The employees are pretty nasty. Over heard two woman employees saying some very nasty things about a customer and her child. It was very rude and they were saying these horrible things in front of other customers! I do not want to shop somewhere where the employees are talking so bad about the custo...
4.20 (246 reviews)
Last updated:
()