Valvoline Instant Oil Change image

Valvoline Instant Oil Change

Oil change service

šŸ˜  They are not professional at all , they didnā€™t pit the air filter back together, which my car next day broke down on the highway because they didnā€™t pay attention, and engine cover is full of oil , its a mess , i will not take any risk and het back there People often mention change, service, guys, work,


Address

24866 Lorain Rd, North Olmsted, OH 44070, United States

Website

store.vioc.com

Contact

+1 440-777-3636

Rating on Google Maps

4.20 (416 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8ā€Æam to 7ā€Æpm
  • Thursday: 8ā€Æam to 7ā€Æpm
  • Friday: 8ā€Æam to 7ā€Æpm
  • Saturday: 7ā€Æam to 6ā€Æpm
  • Sunday: 9ā€Æam to 6ā€Æpm
  • Monday: 8ā€Æam to 7ā€Æpm
  • Tuesday: 8ā€Æam to 7ā€Æpm

Featured Reviews


Frequently mentioned in reviews: change (16) service (10) guys (7) work (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Akram Al z. 7 months ago on Google
    They are not professional at all , they didnā€™t pit the air filter back together, which my car next day broke down on the highway because they didnā€™t pay attention, and engine cover is full of oil , its a mess , i will not take any risk and het back there
    1 person found this review helpful šŸ‘

  • 1/5 Abdul A. 1 year ago on Google
    This place was my go to for oil changes.. very professional service each visit until today! Young kid told me to pull up to open bay but proceeded to have a conversation with another vehicle parked next to me, I guess I was supposed to guide myself in to the shop.. A manager obviously frustrated begins to guide me in and says " if your coming in come on" REALLY dude?? that's how you talk to customers?? I will be doing my own oil changes after this and the cost is ridiculous $80.. I see the other reviews and now understand.
    1 person found this review helpful šŸ‘

  • 5/5 Nancy U. 1 year ago on Google
    The nicest and most professional Management and employees I've ever dealt with. I will not go anywhere else. Great service šŸ‘ Thanks Guys!

  • 1/5 Sara A. 4 months ago on Google
    i waited two hours.... two hours in line... and didnt get serviced.. have more people on staff.. I'm never using valvoline again.

  • 5/5 Brian W. 5 months ago on Google
    Not inexpensive. Been coming here for years. With faster and better service, full disclosure.

  • 5/5 Will C. 5 months ago on Google
    Great place. Have a 2024 truck that wasnā€™t in their system and they figured it out. Great service

  • 5/5 Angelique R. 4 months ago on Google
    These guys are awesome.and very efficient and I didn't have to wait long at all - they need to teach the people on center ridge customer service etiquette

  • 5/5 kiley t. 7 months ago on Google
    Iā€™ve come to this location a couple times now for an oil change. Will is always helpful, willing to answer questions and pays attention to whatā€™s going on. They do let you know of any other maintenance due for your vehicle but they donā€™t push if you donā€™t want to get it taken care of that day. I will keep coming back here.

  • 1/5 Jarod W. 5 months ago on Google
    Went for oil change and differential fluid. Only place to service fluid w/fill and drain cap procedure. Waited an hour to find out front fill call is stripped and device canā€™t be completed. Being that they are only location with documentated service, it is my responsibility to replace cap and pay higher cost due to an Valvoline employee stripping cap. Was suggested to go to service station or manufacturer becauseā€ we donā€™t have tools for that.ā€ Great job losing a customer for life.

  • 1/5 Jim G. 1 year ago on Google
    Will not go back there wanted to charge me $115.00 for a oil change I went to the dealership and had it done there for $52.95

  • 5/5 Hank A. 9 months ago on Google
    This is my go to oil change even when lines are long they move cars fast. Reasonable prices in line with all other Valvolines

  • 4/5 Erik K. 11 months ago on Google
    It's pricey but you are paying for the convenience of getting in and out quickly. Staff was friendly and seemed to work well together to get the job done.

  • 5/5 Zachary G. 10 months ago on Google
    Best Valvoline Iā€™ve ever been to. Kind, quick, hardworking team. Clean space. Very patient with questions. Mike and William are AMAZING. 100/10

  • 5/5 Michelle B. 1 year ago on Google
    Always nice and respectable workers here. Do a great job and are very efficient.

  • 5/5 Judi W. 1 year ago on Google
    Best oil change Iā€™ve had! Fast and courteous! I would reccommend!

  • 5/5 R. T. 1 year ago on Google
    They do so much more than oil changes! This is where I go after the dealership to price check on verious maintenance items for my vehicle. I am glad I discovered all that they do, I was ignorant at first.

  • 5/5 Abraham P. 2 years ago on Google
    Started living in Ohio about a month ago and needed my oil changed. These guys are very friendly and make you feel welcome. I would recommend going here for a reliable service reasonable price and friendly atmosphere

  • 5/5 khaled r. 1 year ago on Google
    Love this place bought my car there that I just bought, workers there saw that the person that sold it to me had the wrong bolt in the oil pan, took real good care of me and we're very honest. Thank you guys!

  • 1/5 carmen h. 1 year ago on Google
    Iā€™ve done all previous oil changes myself. But this time I was in a time crunch and had to get it done asap. Within 2 days of vavoline doing my oil,check engine light was on. Car was puttering and low oil pressure.

  • 3/5 abcd w. 1 year ago on Google
    FOR OIL CHANGES ONLY!!... Prices for a simple conventional oil change are not posted anywhere- at location or online. I guess they think customers like surprises. Also do yourself a favor and do not let them do anything other than an oil change. When they finish check your invoice and make sure the correct oil was used. DO NOT RELY ON THEM FOR ANYTHING OTHER THAN AN OIL CHANGE!

  • 5/5 brooke h. 1 year ago on Google
    The guys were friendly, efficient n thorough. I'm not from the area and was overdue for an oil change, I was in and out n back to the job site fast. Bonus, I was able to get a 50%off coupon so the already affordable oil change was even more affordable. I'll definitely go back when I am in that area. Thanks for a great experience.

  • 5/5 Kathy T. 1 year ago on Google
    Had a very pleasant experience today getting the oil changed in our senior transport work van! The technicians were so fun & friendly, quick & thorough! Was a great deal with the 50% off coupon & great service! Will be coming back tomorrow with the other work van... Great job guys, thank u!

  • 3/5 Emmanuel W. 2 years ago on Google
    I told the staff to apply the oil change coupon showing on my mobile and he promised okay; however, my invoice eventually did not receive any discount this time.

  • 5/5 Deb F. 1 year ago on Google
    These guys are great! Perfect personalities for dealing with the public! I've never laughed so much at an oil change!

  • 3/5 Rachelle S. 1 year ago on Google
    Fast, simple, I like how I get to sit in my car while getting my oil changed but I didn't like that you can hear all the unprofessional conversations going on.

  • 5/5 Heather T. 2 years ago on Google
    Everyone was super nice and very helpful when i asked questions about my car. Definitely reccomend Valvoline Instant oil change. They know their stuff!

  • 1/5 Wyatt O. 1 year ago on Google
    Valvoline hates their women apparently, I was there and heard disgusting comments about the women that work there by one of their male employees, I wasnā€™t gonna write a review but when I saw him at another location it really made me upset! Do they actually do anything to protect their women?

  • 1/5 Ally W. 2 years ago on Google
    Went for an oil change was told I needed about $800 worth of work plus my oil change and a new battery. I got my oil change and went to auto zone (they do free battery checks) and guess what good battery. Don't trust these guys. Only went here bc I was in desperate need of an oil change and had a $25 off coupon I found online

  • 5/5 Emily The G. 2 years ago on Google
    They got me back on the road so fast! I had a tire pressure warning on my way to work and they were able to get me back on the road without any worries. He ever replaced missing caps for me.


Call +1 440-777-3636 Open on Google Maps

Trends



Last updated:

Similar Oil change services nearby

NTB-National Tire & Battery image
1
NTB-National Tire & Battery
Tire shop
šŸ«¤ This place needs to train its front desk employees to be more thorough in their communication and to review their SOPs for techs. I had an awful experience here and would highly NOT recommend. Full disclosure: I knew very little about tires before this incident. I damaged one of my tires and measur...
4.00 (241 reviews)
Last updated:
()