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West Marine

Outdoor sports store Fishing store Outdoor clothing and equipment shop Bait shop Marine supply store Canoe and kayak store Boat accessories supplier Water ski shop Boat cover supplier

Chain specializing in boating accessories & parts, plus related apparel & fishing supplies. People often mention price, store, staff,


Address

405 Sunrise Hwy, Patchogue, NY 11772, United States

Website

www.westmarine.com

Contact

+1 631-289-7144

Rating on Google Maps

4.00 (68 reviews)


Working Hours

  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 5 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: price (10) store (9) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bruce P. 2 years ago on Google • 971 reviews
    The store is looking great anything and everything you need for any kind of boating is in West marine. The staff is very friendly and they know everything about boats and accessories.
    1 person found this review helpful 👍

  • 5/5 Gary L D. 2 years ago on Google • 619 reviews
    What ever you may need for your boat you will probably find it here. The anti freeze for the boat and motor never went on sale this year??? Of course it because of COVID. But all boat owners need it so we don't have a choice but to pay the higher price. 😡
    1 person found this review helpful 👍

  • 5/5 Dan L. 5 years ago on Google • 511 reviews
    Good store for marine supplies with a friendly staff. General advice... give some thought to whether you really need "marine grade" or type of items; wiring, screws, tubing, etc. If not, buy it online or in a hardware store so that you don't overpay.
    1 person found this review helpful 👍

  • 5/5 Surindra P. 2 years ago on Google • 364 reviews
    One stop for all of your boating supplies
    1 person found this review helpful 👍

  • 3/5 Frank Z. 7 years ago on Google • 64 reviews
    It's West Marine... A decent place to pay too much for marine supplies. This store doesn't stock nearly as much as their Bay Shore location. The staff is sometimes clueless.
    1 person found this review helpful 👍

  • 5/5 Thomas V. 2 years ago on Google • 41 reviews
    Well stocked and very helpful staff.
    1 person found this review helpful 👍

  • 5/5 Mer T. 7 months ago on Google • 26 reviews
    Wonderful shop! They have everything and anything for your boat and beyond needs! I definitely recommend them! Stop in and take a look? There friendly staff is always available for questions!
    1 person found this review helpful 👍

  • 5/5 Curtis F. 1 year ago on Google • 15 reviews
    I stopped in to pick up Lenco trim tab kit and check on price matching. The guy who helped me went above and beyond to locate the 1 kit they had in stock and verify price matching. Excellent customer service, kind and professional. GEAT JOB!!!!!
    1 person found this review helpful 👍

  • 4/5 Andrew B. 2 months ago on Google • 64 reviews New
    Loses a star because they were out of the model I needed had to drive to west islip. Typically friendly eager to help staff. Prices are often crazy but hey, that's the world of boating.

  • 2/5 Jay D. 5 years ago on Google • 62 reviews
    Prices are heavy. Selection is falling off. Stores like Marine Mate might still be the best resource.

  • 5/5 Bill B. 10 months ago on Google • 49 reviews
    Had everything I needed. Even mat he'd a better price.

  • 2/5 Steve V. 3 years ago on Google • 27 reviews
    My experience in this store is usually a good one. Yesterday and today I was approached by a somewhat arrogant employee. I'm done, too many less expensive options.

  • 1/5 Anthony F. 1 year ago on Google • 14 reviews
    Absolutely the worst company around. Bought a $1000 refrigerator from them. Used for 3 month then it stopped working. They send me to vendor, vendor sends me back to them. Then want me to drive 2 hours away with the refrigerator to have a tech look at it. Unbelievable. Definitely find someplace else to shop. The workers are no help and just keep passing it off to the next person. Gary actually sat there ignoring me taking customer after customer bypassing me. Manager lied and said she would replace it. I took it to the store and they refused. This isn't the first time one of their products stopped working. Garbage company and garbage items. Use Amazon or go to Leewards Cove.

  • 1/5 Kara C. 6 years ago on Google • 2 reviews
    Robert purchased an apple watch cover case on 7/16/18. The price tag in store said $20. He wanted that price. The manager said unfortunately we don't do that. FIRST OF ALL THAT IS RIDICULOUS. If there is a price you must honor it, it is not the customer's problem that someone who works there put the wrong sign next to the wrong item. Robert purchased the item at $50, got home that day noticed the case was scratched, broken, and tattered/.torn. He was upset over this and called the store. They said they couldn't help him. RIDICULOUS. He then called customer service. They told him while the store was right in not changing the price to the sale price on the sticker, they would honor it. They said we will ship you a new case for free that day and give you the partial refund for the sales price of $23 back on your debit card. He received that case and it worked fine. This was all done the week of 7/16/18. By 7/30/18 Robert had called asking where the refund was and that day discovered the company and attempted and succeeded in FRAUD! They charged the debit card an ADDITIONAL $30. WHICH WAS NOT AUTHORIZED BY THE CUSTOMER. Rob then called the company was on phone with them for over an hour and was disputing this. They could not get to the bottom of it and said they would call back. He then called his bank to dispute both the $50 charge and the unauthorized $30 charge. We will never ever buy anything from this most unprofessional company ever again!!!! They should be charged with fraud and stupidity! THANK YOU!


Call +1 631-289-7144 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ On-site services
    • ✓️ In-store shopping
    • ✗ Same-day delivery

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