2/5 Sal M. 1 year ago on Google
This
place
is
literally
NEVER
ready
for
delivery
drivers.
Almost
always
a
problem.
Either
not
ready,
or,
they
“just”
got
the
order
when
you
arrived
to
pick
up.
Drivers
can’t
sit
around
for
15-25
minutes
and
wait.
The
orders
need
to
be
ready
on
arrival.
Many
times
we
have
other
orders
in
our
cars
and
can’t
cancel
or
we
lose
money
and
get
penalized
by
the
delivery
apps
for
our
completion
/
acceptance
rates.
It
messes
up
our
routes
when
we
have
batched
orders
and
this
restaurant
is
involved
with
its
slowness
in
preparing
orders.
Not
to
mention
customers
lowering
tips
or
leaving
negative
ratings
blaming
drivers
for
delays.
I
pick
up
at
places
like
Alfredo’s
that
are
5x
as
busy
and
the
food
is
always
ready.
It
would
really
be
nice
if
they
got
their
act
together
and
start
taking
and
handling
delivery
orders
with
more
courtesy,
respect,
and
promptness.
Drivers
are
just
trying
to
do
their
job
and
having
food
ready
helps
everyone
in
involved.
Customer
is
happy
getting
hot
food,
driver
makes
a
living
without
stress
of
cancelling
or
negative
ratings,
and
restaurant
will
get
more
orders
because
it’s
a
more
efficient
experience
overall.
I
have
been
trying
to
avoid
picking
up
here
the
last
several
months
because
of
the
issues
with
food
being
ready
on
time.
Another
factor
to
keep
in
mind,
is
if
I’m
avoiding
it,
other
drivers
are
most
likely
too.
That
can
put
the
restaurant
in
a
situation
where
food
eventually
never
gets
picked
up,
or
gets
cold
because
it’s
sitting
around
a
long
time
because
drivers
are
avoiding
the
pick-up.
It’s
literally
in
the
best
interest
of
the
restaurant
to
have
the
orders
ready
on
time.
If
there
is
an
issue
with
the
delivery
apps
not
giving
the
rest
enough
time,
the
restaurant
needs
to
address
that
with
the
app
companies.
On
a
side
note,
the
food
is
very
good
here
so
if
you’re
picking
up
yourself
or
dining,
it’s
great
food
and
you
won’t
be
disappointed.
Once
I
see
the
delivery
experience
improve
I
will
gladly
change
to
5
stars.