The old saying "if I could rate zero stars, I would ". I have never left a bad review about anyone or any place, see my reviews. Dr Mehrdad Eshraghi, congratulations, you are my first. Firstly, you should have a read of "Good Medicine Practice: A Code Of Conduct For Doctors in Australia " if you haven't already done so. In a nutshell, booked in for myself at 5.30pm, then my wife for 5.45pm Wednesday 5th, April, 2023. The receptionists were very kind in explaining that there was some mix up with the online booking system, so there might be a wait. Fair enough, I don't mind waiting any length of time. I also run a business and I know time is always against us and appointments don't go as planned. After the patient before us left Dr Mehrdad Eshraghi's room, the good Doctor looked at us in disgust and went to reception. He then verbally lashed out at the receptionists that he doesn't want to see any other patients. I did over hear him complaining of a torn meniscus in his knee which was agrevating him and he needs to call it a day. The receptionists told him that we had a booking and waited patiently. He called my wife to his room. Within 1 minute, my wife stormed out saying that he is very rude and complaining about consulting us. Apparently he is doing us a favour. She then complained to the receptionists and they concurred that they have had a few complaints about him. I then went to his room and sarcastically told him that we were sorry to waste his time. He then called me back, asking me not to tell the receptionists that his grandmother had passed away. I didn't bother arguing that I had overheard him complaining of his torn meniscus as the explanation of him refusing to consult us. He tried to persuade me to invite my wife back immediately to consult us both. Obviously I refused, offered my condolences (incase his grandmother's passing was true), and left. I don't know which story is true, the knee or grandmother, but whichever one it is, I do feel for him but that is no way to treat a patient, without knowing what their health issues are. Quite appalling Doctor. I can't comment on his skills as a doctor, he may be good?!

I would avoid this medical centre if you can. We had a 10am appointment with Dr Mehrdad Eshraghi and was told when we arrived on time that he had not shown up to work yet. 45 minutes later the doctor waltzed in, no apologises, he barked at us "one parent only" and upon examining our 21 month old daughter told us it was "a common virus" and then said agressively "what do you want me to do about it" when I told him I was worried she was having trouble breathing even though he is the one who asked me about the symptoms. So rude and dismissive and later that day as my daughter's condition worsened, i had to take her to urgent care (WISE clinic who are wonderful) and she was promptly diagnosed with croup and her oxygen levels dangerously low.

lovely receptionist , shame i can’t comment on the doctors . i have been to this clinic multiple times and only once have i seen a professional doctor . The male doctors at this clinic do not deserve the title of doctor , so disrespectful and rude towards there patients. Honestly one of the worst clinics i have been to in regard to patient care . Please teach them how to acknowledge there patients concerns . i don’t understand how you can write a prescription without even looking or addressing the problem, i left the clinic scratching my head trying to figure out my diagnosis .Thank you for wasting my time .

I booked appointment with Dr Mehrdad at 12:15 pm today, there are another 2 patients also booked with this doctor before me. The doctor didn't show up and we haven't been notified about doctor's late at work. We waited until 12:40 pm and the doctor still didn't show up then we left as other doctors also not available.

BE AWARE: there is a Dr. there Mehrdad Eshraghi is the rudest, most arrogant and disrespectful GP I have ever come across in my entire life.I would not recommend him as a GP at all. He started to yell at me because I asked him for a medical certificate. I was so shocked that I complained to the practice manager who luckily listened to my complaint and have promised to look into it. If you google his name he had lot of complaints from patients.

Zero star (0) I recently had a frustrating experience with West Ryde Marketplace Medical centre and their online booking system, Hotdoc. Despite booking my appointment in advance and making arrangements to attend during a public holiday, I arrived at the medical centre to find out that the doctor was not available that day. To make matters worse, the receptionist informed me that they were no longer affiliated with Hotdoc, despite the fact that I had booked my appointment through their website. This was a huge inconvenience for me and caused a significant disruption to my schedule. I am left wondering, if the medical centre is no longer using Hotdoc for online bookings, how is it still available?

• 5/5 - GP Quality (Obviously dependant on who but mine is great) • 4/5 - The new receptionist is amazing and super patient. The other one is not the most polite, but she gets the job done. • 3/5 - Only walk-in appointments are allowed at the moment, but once they introduce an online booking system, I'm sure that will make the receptionist's job much easier. (Not sure if this will be introduced any time soon though). ■ Details:■ At the moment there's a GP shortage and also many bulk billing medical centres are closing. Considering this, West Ryde Marketplace Medical Centre is doing great. It's the only bulk billing centre in the area aside from another Top Ryde one. Wait time is not the best - it ranges from 40 minute to 2 hours wait time (sometimes even more) from when you walk-in to the clinic and make a booking. My advice is to go early (before opening time at 8am) and wait in line outside the clinic. Otherwise, if you're not in a rush, you can just walk-in as normal. The doctor I regularly see is wonderful. She is extremely detail orientated and understanding and always takes the time to listen to my concerns about any my health. But to find her took a while. I visited around 3-4 other GPs in this clinic previously and only was happy with this one, so I guess it's all about personal preference and what type of care quality you desire.

Second time here. Although I booked online I still had to wait 30mins to get the doctor. Unfortunately they don't advise you if the doctor is running late.