the CSR we dealt with was knowledgeable and friendly. He was able to set us up with what were looking for.

The worse shop in Fairfield very disrespectful stuff they don’t help with nothing they made us chase them for weeks without any results Very upset with this store

Very helpful young lady staff member, she helped me with Mum's phone, she was full of knowledge and very customer focused. My review is based on my experience in the business on the day of my visit.

Attention to the shop owner, Wisely chose your staff ,as someone in your shop is not welling to sell your products. In addition to that very unprofessional and disrespectful attitude from one of the staff as serving customer and using her phone (chatting in messenger or other app),she said this product won't be good so don't buy it(I knew she didn’t want to miss anything in her chatting), However I went to another shop of optus and bought it and it's perfect. She just wasted my time 😒. Never back to fairfield shop again

Terrible business. Never answer the phone. They should just shut up shop.

Good service & variety of mobile phones/plans to choose from.

These guys were ok, they were attentive to my questions and helpful to what I wanted. Other than that they were still to expensive for the options I was looking for. But I would go back to them to check their deals in the future if I was looking for another phone. Just to make sure of what they may be offering in the future.

One of the girls I think she was the manager was very rude and arrogant and violent and aggressive after I bought a new phone because I asked about my existing plan and she was yelling and screaming at me and refused to give me her name and threatened to put note on my account so that other stores know how to treat me next time. These were her words. I will never ever go there again I'm sure they will go bankrupt soon she treated another customer the same way as I was finalising the deal. If you don't want to have a heart attack don't go there.