Vulcano Pizzeria & Restaurant image

Vulcano Pizzeria & Restaurant

Italian restaurant Pizza delivery service

😠 Seems to have many good reviews so maybe our experience was an outlier. Won't be risking it again though. We just moved to the area and are looking for a local pizza place to be our regular. Ordered a family size Marinara - Seafood Gourmet Pizza and was very disappointed. It's basic seafood marinar... People often mention pizza, seafood, pizzas, gourmet, time, good, review, picture, order, service,


Address

40 Yates Ave, Dundas Valley NSW 2117, Australia

Website

vulcano-pizzeria-restaurant.business.site

Contact

+61 2 9872 6644

Rating on Google Maps

4.40 (144 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: pizza (38) seafood (12) pizzas (10) gourmet (9) time (9) good (8) review (6) picture (6) order (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Saintevo 5 years ago on Google
    Seems to have many good reviews so maybe our experience was an outlier. Won't be risking it again though. We just moved to the area and are looking for a local pizza place to be our regular. Ordered a family size Marinara - Seafood Gourmet Pizza and was very disappointed. It's basic seafood marinara mix on a pizza base. From a restaurant that calls this a "gourmet pizza" we thought we'd get some fresh seafood but no, it is just basic seafood mix with tiny Chinese takeaway fried rice prawns, tiny 1cm mussels and barely visible pipis. I think we counted 1 piece of squid on the whole pizza. There is no other seafood on it whereas from other restaurants you will find scallops, fish, octopus, big prawns, big mussels on their gourmet seafood pizzas. I don't know how you can use frozen cheap seafood, call it gourmet and charge almost $30 for it. This is the only time I've ever regretted choosing a gourmet pizza over Dominos. Maybe it was an off night for them, or perhaps their other pizzas are great, but our pizza was dismal at best. I recommend never ordering from their "gourmet" seafood menu. :EDIT: The owner responded. One sign of a good business is how well they respond to criticism. A better shop would've replied with an apology and perhaps have asked us to try their pizza once more. Instead, this owner has just accused me of lying and making up a fake review and posting fake pictures. Instead of accepting responsibility you're pointing fingers. I have no reason to lie and give a false review with a fake picture. Why would I waste my time with that? The pizza picture was late because I didn't know we still had some of your pizza left. Those 2 slices stayed in the fridge uneaten because nobody wanted to finish them. I found them on rubbish day when cleaning the fridge out. There is no reason for me to post a fake picture. Again, why would I waste my time doing that? What I ordered was the Marinara - Seafood Gourmet Pizza. The description is "Mixed seafood and garlic" and that is my point. Other stores that advertise a "gourmet" seafood pizza include fish, scallops, prawns as part of the "mixed seafood" description. Your seafood pizza is not gourmet. It is just cheap frozen marinara mix. I have written reviews of other pizza stores in the area. Take a look at my review for the basic marinara pizza I ordered from Carlingford Gourmet Pizza and have a look at the picture attached to that review. That isn't even from their gourmet menu yet it has better toppings than your gourmet pizza. I gave you 1/5 stars because when compared to other pizza shops in the area, your pizza was very disappointing. Self proclaiming that you have the best pizzas in the area does not make it true. Telling me you have 35 years experience doesn't magically turn my bad pizza into a good one. Why are you refusing to accept that my pizza was bad? Why are you accusing me of posting a fake picture? This is ridiculous. The two slices of pizza in the picture are definitely from your shop. You yourself said that it does not represent the true quality of your pizzas. So, you are admitting that the pizza looks terrible to the point where you're even denying it is from your shop. Well, that is the pizza I received from you. You agree it is bad. Maybe now you can understand why I was disappointed by it. I tried to be nice in my review, starting with "maybe our experience was an outlier" meaning I was just unlucky and got a bad pizza and normally they are good. I ended with "maybe it was an off night" and suggested perhaps your other pizzas are good. I didn't tell people not to order from your store, I recommended they never order from your seafood menu. But after your response, I recommend never spending money at this shop. You are an arrogant owner that would rather call their customers liars over accepting responsibility for a single bad pizza.
    7 people found this review helpful 👍

  • 5/5 Jared P. 4 years ago on Google
    Small, local pizzeria with unique and delicious toppings, and a wide range of traditional Italian dishes. Staff are lovely and accommodating and prices are very reasonable. Worth a trip for any pizza lover!
    3 people found this review helpful 👍

  • 5/5 Julie B. 8 months ago on Google
    A great little pizzeria in the valley. I have tried meat lovers, Hawaiian, and vegetariana. All absolutely delicious 😋😋😋 Service is also very pleasant. Highly recommend.
    2 people found this review helpful 👍

  • 5/5 John M. 4 years ago on Google
    Awesome food and service. Our first vist there a few days ago. Can't wait to go back
    2 people found this review helpful 👍

  • 5/5 Srinath H. 1 year ago on Google
    A very nice Italian restaurant that serves mouth watering food. We had Margherita pizza, Vegetariana Pizza and Risotto Avola. All three dishes were perfectly cooked and tasted superb. The service was quick and the staff are very friendly. You have ample parking just in front of the restaurant. Would love to visit again.
    2 people found this review helpful 👍

  • 4/5 Frances L. 1 year ago on Google
    Excellent pizza with generous toppings, but a bit uneven. The pasta were also quite good. They were short-handed, but still managed to get our food out within a good amount of time and to check on us. Seating are limited, so highly recommend to book in advanced.
    2 people found this review helpful 👍

  • 1/5 Damien C. 2 years ago on Google
    Good pizza, horrible delivery times. Ordered at 5:30, sitting here now at 8pm contemplating my life choices. Maybe it'll arrive? This place is Schrodinger's pizza. Silvio said it's on the way? Am I real? Does pizza exist? These are the questions of the universe.
    2 people found this review helpful 👍

  • 5/5 Justin F. 2 years ago on Google
    Awesome pizzas!! You won't be disappointed!! Marinara, meat lovers and supreme are worth a try. Thumbs up for this joint..
    1 person found this review helpful 👍

  • 1/5 Maddie G. 1 year ago on Google
    Horrible service and horrible customer support. We had tried to order two pizzas and a drink from the pizza place, it came two hours late. We were unable to make contact with the restaurant at all throughout the night so we had no idea that the pizza was going to come so late. When it finally did arrive they were cold and was missing the drink. The delivery man was extremely rude and unhelpful. We requested a refund from the store as that seemed appropriate for the poor food quality and service (let alone missing drink). They have refused to give us a refund, when discussing the matter their yelling and name calling could be heard in the background, as well as hanging up. Still waiting for our refund. After this experience would never order from them again and do not recommend anyone ordering from here. Will know they will read this review which will have to be enough.
    1 person found this review helpful 👍

  • 5/5 Ton M. 11 months ago on Google
    Best pizza & pasta's in the town. 🍕 🍕 🍕
    1 person found this review helpful 👍

  • 5/5 Damien J. 1 year ago on Google
    Wow - really great pizza. Tried Vulcano Pizzeria for the first time tonight, even though we live close by. Really enjoyed the Marinara and Volcano - and Volcano lives up to it's name! Pizzas arrived 5 minutes before promised time and the driver was polite and friendly. There is nothing of this high quality anywhere nearby, can't wait to try their other pizzas
    1 person found this review helpful 👍

  • 5/5 Chelsea W. 1 year ago on Google
    Vulcano Pizzeria is my favourite pizza place! The food is amazing - whether you order pizza, pasta or a meal. So fresh and delicious.

  • 5/5 Christopher H. 1 year ago on Google
    Ordered pick up yesterday, had the vulcano with extra chilli. Unbelievably generous with toppings, one of the best pizza’s I’ve ever had.

  • 5/5 Jeff F. 1 year ago on Google
    They have good quality customer service and food is above expectations.

  • 5/5 Jamie R. 1 year ago on Google
    Toppings are always fresh and have a great menu of pizzas. Definitely best pizzas around the cumberland area.

  • 5/5 Michelle Q. 1 year ago on Google
    Great little restaurant....hard working friendly staff.

  • 4/5 Anne L. 2 years ago on Google
    1st time we tried this place yesterday 11.12.21 - ordered a large supreme take away Fast & friendly service - no offence intended but definitely better than Dundas & Carlingford Pizza's supreme pizza Loved the flavours & dough. Minus 1 star because there was onions in the pizza, when I asked for no onions at the time of order & would've been great to have the meat cooked more for a bit of crisp/char, but the cheese covered it so understandable 🤗 will ask to have it made the other way round next time Regardless, overall my partner & I enjoyed it & will return to try their other food on the menu 😊


Call +61 2 9872 6644 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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