Excellent facility with amazing staff! The associate Jerry and General Manager Megann were very helpful in any inquiries which i had. Will definitely be coming back again!

Just gotten a membership for this location, but the pool, steam room, sauna and whirlpool is off-limits. This should be opened long time ago, members are paying for the amenities..... Please fix this asap!! The downstairs change room looks like it needs a major renovations. The carpet are old and it smells like mold, not very peasant....

First impression as it was my first time attending this gym. The establishment was tidy and clean. Wasn’t too busy as I got there closer to closing. I found it very hard to navigating outside and inside the building. Not knowing where to park nor how the exact layout was inside the building. The men’s change room was a 2 floor with access to the steam room, sauna, and hot tub, but the go tub and also pool was under maintenance. The main room where it holds a track to run around all the cardio machines. Also 20-min fit-fix, turf, and along with weighted racks area where it attached to the cycle room. I was confused how to get to the studio room or free weights/pulley machine until walking to very corner of the right side of the main room. This is also where you can go to the men’s change room. The establishment seems to be well maintained. Only thing is the building seems to be on the older side compared to other GoodLife properties.

Don't waste your money or time becoming a member with goodlife. Since the pandemic they have closed their swimming pools, whirlpools and steam rooms and have not reopened them. I've been told so may many lies by this location, other locations who also have the same amenities and head office that the reason these amenities are shut down is due to repairs and that they're waiting on parts to fix whatever is not working. What a coincidence that all locations have their amenities closed due to repairs. It's been 3yrs and it's still not repaired?. The membership prices have gone up since the reopening after the pandemic and they include these amenities as a service, which they do NOT provide and will never have again. I was a goodlife member for 11yrs and recently ended my membership because of these amenities not being available and constant lies that it will reopen soon. I've chosen to get a membership with LA fitness because their amenities are working and in service for their members to use. The membership charge is just as much as goodlife, so it made sense for me to switch over to them. I enjoyed using those amenities after a workout, that's what kept me coming back to the gym and being a loyal member to goodlife. I just called the Sheppard location and was told that the amenities are still down due to repairs, stop lying to people when it seems like Goodlife is never going to operate these amenities ever again.

Gym equipment are okay. But the change rooms needs to be renovated. Steam room is always out of service. Old lockers. Need new towels as they have been reused for several years. Not worth paying for the full membership when everything is old. Don’t waste your time here. Go elsewhere.

Older but nice facility, change rooms could use a makeover. Staff is exceptionally bad as front desk never looks up from their phones to acknowledge you. Out of all staff one gentlemen is great at sanitizing the gym, but unfortunately has to do it by himself. Weights and equipment are always a mess. Members are also particularly bad at putting stuff away and wiping equipment, these don't seem to be enforced by staff because again they don't do anything. In conclusion the staff sucks, if you don't mind a messy gym this place is good because it doesn't get too busy. I would recommend any other Goodlife gym before going to this one.

Running Track, clean spacious gym. Indoor free parking (3hrs-Validate ticket at the front desk) large group fitness and cycle studios, Big separate Personal training area. Huge change rooms lots of lockers. Also had a Jacquizzi in the change room. Steam room. Great friendly staff and members.

Horrible customer service and very unprofessional from the front desk (guy name Jerry) doesnt know how to approach people especially to get the vaccine passport and speak to people . Stop harassing me and your Members. They pay their Memebership and let them workout. We Members pay your salaries and keeping your gyms operating.Why dont goodlife just manually put in the system that the Member is fully vaccinated and not try not to collect data and sign a consent form. You already let me in, no need to check everytime if u already saw If im fully vaccinated. Nothing going to change.Wasting everybody time., stupid mlm policy and system which doesnt make sense. He was very rude and lacking customer service. Please teach him or train him to have some respect and customer service or put him somewhere where he doesnt have to deal with customers. These guys need to stop playing games on their phone and actually do some work. Theres one short guy I see always working and sanitizing he deserves a promotion or raise. This place also needs an update ,the change room is old and filthy. Theres mold and the carpet and locker are old and dated. Disgusting!

Me and friends were thinking to join as group but I was bit confused between GoodLife and LA, I went to this location and they gave me a guest pass and after couple sessions at this place made me think twice because the Reception people are very rude, the way they answer your query is too rude and this place is so congested they tried fitting in lot of equipment in and during rush hours , even though you have all the equipment you need , you won’t find enough space for workout. I would strongly suggest to go for atleast one session before you sign the membership.

This has got to be one of the flithiest GoodLife locations in the city. I don't care if it's a downtown location or Scarborough location the standards should be the same. The mens locker and showers are very dirty and poorly maintained. Despite all of this they keep raising their prices year over year.

I was there in my first day ever at GoodLife and felt very disappointed with the welcoming stuff (Charley). Instead of showing the club amenities, he was just trying to get my visitor friend a membership and convincing him to switch to GoodLife, wasting our time and it looked so unprofessional. After my friend denied his offer, Charley left us and went with another client and didn't give us a proper tour to the place. He first promised to give me a welcome package, but then he ignored me. The club is busy but it's clean.

The actual gym floor and equipment is very good but the 2 star deduction is because of the showers, steam room and towels. While the showers have good water pressure, they are dirty. They definitely need a deep clean. Since I've been to this location(1 month), the steam room has been out of order. Lastly, the towels are old, discoloured and they need to invest in newer and slightly bigger towels. If you're not showering at this location, I'm sure the gym is a solid 4-5 stars ** It's been 2 months since my review and I havent noticed any change. Is there a plan to fix the steam room? The size of the steam room can easily fit more than five people. The sauna can barely fit 2 people standing. The steam room should be a priority. What about the pool and hottub? The gym had signs saying the pool was being re-tiled. Is that near completion? It will be appreciated by all the members who go to your gym to be provided with completion dates or at the very least a timeframe. If you know something isnt going to be fixed or replaced any time soon, just tell us so we stop asking all the time.

I think this place it’s one of the best places to make exercise. The place it really clean and the staff are amazing. My son is member of this gimn . His personal trainer is Arshia who is very professional, his work is awesome. Actually I see how my son is improving his life. About carlos I don’t know have words to say how kind and professional he is. Congrats for all of the staff from this place .

Let me start by saying that this gym is absolutely fantastic! The facilities are top-notch and the equipment is always in great condition. The gym is always clean and well-maintained, and the staff is incredibly friendly and helpful. But what really sets this gym apart is the amazing staff members. Jarif, from the moment you walk in the door, Jarif makes you feel welcome and at home. He is always available to answer any questions you may have and is incredibly knowledgeable about fitness and health. Overall, I highly recommend this gym to anyone looking to get in shape or maintain their fitness. The facilities are amazing, the staff is friendly and knowledgeable.

I have been a long-time member at this gym and I felt providing an updated feedback on this GoodLife Fitness North York location (Sheppard and Consumers). Like any businesses going through many shutdowns and restrictions/protocols during Covid, this gym went through many challenges and some of the amenities were temporarily shut down. Reopening fully the operations does take time and we should be patient, I suppose. Good news is that the gym is gradually reopening new areas (Sauna is open, …) and introduced several enhancements such as a new brand boxing bag and speed bag for HIIT sessions. Great sanitation protocols still in place: I have noticed that the gym has maintained its sanitation protocols and kept the gym clean. There is no shortage of cleaning products, paper towels, and towels. Proper gym etiquette: I have found the members’ gym etiquette and behaviour to be fine. Gym members are mostly proper, respectful, and share the equipment. The dumbbells/plate are usually put back on the rack after usage by members but I also noticed staff going around doing the same. Great staff: I found staff being helpful. That being said, I care about completing my workout and then going home so my interactions with staff while being minimal have always been positive and courteous. Enjoy your workout.

I removed 4 stars review because the towel service has not restarted yet since October 4th it was announced.

Great facility. All of the other good life centres that I have been to do not compare, this one is very well kept. The machinery is relatively new and the floor plan is not super crammed like the other locations. The staff are all very kind and help you with anything you need. I will have to shout out one staff member in specific, Jay Khan. Great guy, was a huge help and he had a super bubbly personality which made me want to keep coming back. Overall amazing gym in all aspects, definitely will start to be a regular.

reception desk is filled with a bunch of liars. i wanted to cancel my membership and they said that they cannot do it themselves. online it says that i can just go to the club and cancel. i went back to tell them they can do it and then they reluctantly went on my account and pressed 'regret sub' and said it was canceled but refused to give me a refund because they said there is no way to do that. i knew they are liars so i just went to the don mills and eglinton location and a nice lady there refunded my entire amount no problem. she said it is definitely possible. this place is filthy.

GoodLife (consumer location) has a great trainer ‘Raffi’. I had severe back pains and with the strengthening program with my no nonsense trainer, Raffi, I am living free of back pain. Before the program, I tried exercising and yoga, not only the back pain persisted, it was worse after. I will recommend the trainer ‘Raffi’. Trainers depending on the levels, don’t come cheap. But to live an active life it is more important. Raffi is an experienced trainer, focused in getting results, and never on the phone while at class. Program is structured and pushes to my limit. Even though I love to see a difference for the better in my physical appearance, but most of all, I feel a difference for the better in my strength, which is commendable. So it is not just signing up with any trainer, it is important to sign up with the right trainer, if you are looking for results, and Raffi, is it! The gym is airy, spacious, clean, with cleaning liquid and located conveniently accessible to public transit and with lots of under ground parking.

Great gym to workout at! Very pleased with my experience with Christian the fitness manager. He helped me start my personal training and even with our session together I learned so much and why I truly need it. He motivated me more than ever and steered me in the right direction with nutrition. All in all he is very experienced and possess a ton of knowledge. I would recommend to see him for anyone who needs that extra push and knowledge. I cannot wait to see what I achieve in this up coming year!

I am forgot my towel and here not towels service.Guys if you are opened you should to make a towels services as well.So terrible

Once great, now a tired gym. Equipment is old and limited. Dress room lockers are old and poor condition. Wash bottles and paper towels are not maintained enough. Feels like GoodLife is waiting for this gym to fall apart and close. Need good staff and trainers. Unfortunate as location is ideal

Gym is like any other GoodLife but the staff were very likable. Jarif in particular always made my day when I walked into the gym, and motivated me to work on my gains. Very enthusiastic young gentleman. Would recommend 10/10

Most welcoming gym I’ve been to! Carlos has made the transition of going back to the gym an absolute breeze! The gym is well maintained, not intimidating and even on “busy”days, still pretty empty because most of the patrons are coming after work. Carlos makes everyone feel welcome and comfortable in a professional manner. Anytime I have questions he is always happy to help. Also encourages us to try new things such as the classes and take advantage of any current deals for members. The rest of the staff is also friendly and welcoming, I see them maintaining the cleanliness and helping the patrons at all times. Overall great management caring for clients and their team members, making for a great gym experience.

While the gym and its equipment are good, what makes this gym great are its employees. I was helped by Jarif Khan (Jay) and I have never met an employee so caring and with such amazing service. He has to be the best associate I have worked with so far. Keep up the good work, Jay!

I used to live in the area & once I came to this gym because I friend of mine recommended it to me, I had the pleasure to meet Carlos, this sales advisor was phenomenal, he was kind, very empathic and understood my needs, he offered a 7-pass and I used the gym for a couple of days and had lots of fun. Then I had to travel away for a couple of months and I had to move from the zone. When I got back, Carlos followed up with me constantly, this allowed me to push off my laziness. Thanks to his customer service skills, I drove all the way from Mississauga to close a sale with him. The sale was very quick . He was very efficient and helped with the GoodLife App to match and find group classes close to my new address. Honestly, this an all the previous interactions were top notch. I wish his senior manager & all his peers get the opportunity to see him and value the awesome employee he is. Big thumbs up to HR for hiring this amazing person. I can’t wait to recommend him and of course GoodLife to all my friends, coworkers and family. Amazing job Carlos.

Although this is a relatively small and hidden goodlife, the equipment and staff make it 5 stars. The staff are very friendly especially the front desk. The gym and showers and locker area are clean. There is also a working steam room.The gym itself is quite. After going to multiple goodlifes, this locations has the most functional equipment. A punching bag, a small track, stall bars, manual treadmill, and jacobs ladder to name a few. There are not many gyms that have all these. Also free parking up to 3 hours! So I don't have to rush my workout.

Great place, questionable employees. I asked the manager for a bag(i never got one) and he made me sign and give out 3 phone numbers of people I know so he can recruit them. response the the owner: That's exactly what I did. the manager made me wait for a good 10mins to get his recruitment form.

In a nutshell, the experience was not positive. When we brought the situation to head office attention. We were directed to the general manager. We initially felt assured that it will be looked into seriously to then feel extremely disappointed that we weren’t believed and our situation was more or less dismissed in the sense that it “didn’t happen the way we experienced but the way their employees stated how it happened.” Having to explain it is embarrassing and humiliating. It’s related to what women go through on a monthly basis. And an incident occurred right before closing time that required a few more minutes in addressing. My husband was made aware only to be met with two employees names Hamed and Carlos who disregarded the situation and were more preoccupied in leaving than resolving the matter. My husband was told by Hamed “I don’t care. call 911 and wait outside” to which Hamed now denies in making such comments and being unprofessional and disrespectful towards my husband. Carlos made a statement under his breath towards my husband and called him “Karen”. We are people of colour. That derogatory term does not apply to my husband nor does my husband have the “privilege” to get “his way”. He was concerned about his wife. Granted my husband matched the employees tone and disrespect and could’ve handled it better however the faces of GoodLife (Hamed and Carlos) have the onus to show professionalism at all times and assess unique situations such as this one as they represent the company. The GM heard our experience along with his employees version of events. Their story differed to ours, they denied comments and more or less implied my husband was being problematic. However, Carlos was seemingly apologetic according to the GM. As initially stated, GM implied that what we experienced did not happen according to the employees version of events. It’s extremely upsetting that our concerns brought up about their employees behaviour was not believed. Looking at other reviews about clients relating their experience with some GoodLife employees at this location should be looked into a third party who is impartial and not biased to their own employees. The lack of respect, disregard and zero belief in the experience received from your own customers is mind boggling to us. To feel it was implied that it didn’t happen the way you experienced it because our employees say otherwise is completely very biased. We’re disappointed in the GoodLife brand and the entire situation was unfortunate and 100% avoidable. UPDATE: GM followed up with us and again apologized for any inconvenience. We acknowledge that he tried to resolve the matter promptly on the day it was reported. We initially felt brushed off and not believed after his review however in speaking with the GM again any misunderstandings from his end and ours were discussed, addressed and clarified. Our experience stems the employees involved and not GM. The GM did the best he could, he was respectful, courteous and professional at all times and we appreciate the efforts he did to address the matter. Thank you.

horrible gym, needs major renovations in change rooms, and new lights. the staff is useless, the gym itself is super ghetto and small. half the amenities arent even provided but they make u pay for it in ur membership. youd be better off going to fit4less.

I’m sorry, is this a night club or a professional gym? There are two personal trainers are the front desk who are constantly playing obnoxious loud rap music on and off with a low quality sound during the whole time that I was working out. I can hear the music from the treadmill area. They played loud music on more than one occasion and it was very disruptive. I come at night time so I didn’t bring this up to the gym manager. Can someone let us know if this is a night club or a gym? (See video to spot the 2 DJs who forgot they were working)

Really love this gym. The staff are such nice people! The gym is kept very clean. And there’s lots of machines and weights for people to use. I worked with Tiko the personal trainer there and he has been essential in helping me on my fitness journey. He's given me expert practical advice for nutrition and training. Thank you Tiko! You have made going to the gym such a great experience. Cant wait to workout with you again!

I began my gym journey in March 2023, with Richard as my Personal Trainer. Having never trained before, I'm grateful for his guidance as my first-ever trainer. He initially focused on functional training for a month, gradually transitioning to weight training. His support has been helpful, keeping me motivated and making our sessions enjoyable. I highly recommend him as a trainer.

Great gym and even better staff. I was fortunate enough to have Tiko as a personal trainer to provide me with the guidance I needed as a beginner.VERY intelligent when it comes to fitness and always encouraging me to try my hardest. He made the gym a very welcome & comfortable environment, which was a very important factor for me in continuing my fitness journey with GoodLife. You can tell that his knowledge about fitness comes from years of practical experience and dedication, which was also huge for me. Can’t recommend him enough.

The gym itself is great. Staff keep it very clean! It's a medium sized gym, but has everything you'd need. The locker rooms have carpet, and need a reno badly, that is its only downside.

Hey, I’m happy that you guys are back open, I have been to different GoodLife near the area, not sure why people in this gym { GoodLife Fitness North York Sheppard and Consumers} can’t follow the Covid rules “ i have seen a lot of people walking around without a mask , even through narrow walkways” I have rarely seen people cleaning the equipment after use” ) Where as I have seen people at different GoodLife wearing masks every time when they move and wipe equipments after use, I have seen the associates asking the clients to wear masks when required and is mandatory and have never seen this in GoodLife Fitness North York Sheppard and Consumers, please educate the associates to implement this. Ty

I've had the chance to train under Vitaly near the start of this year as I started to take my personal fitness seriously and I couldn't have found a better person to help with that. Very friendly, helpful and knowledgeable about fitness, diet while learning about proper workouts and techniques. He is certainly the go to man for tips about working out and establishing a proper workout regimen, whatever your goals may be. Would absolutely recommend him to anyone looking to start training at this gym, which is also well equipped with additional helpful and friendly staff to boot. Thanks again.

I am incredibly pleased with my experience at GoodLife Fitness, particularly with my personal trainer Bo Yang. His expertise, motivation, and personalized approach have been instrumental in helping me achieve my fitness goals. The dedication and support from Bo Yang have made my fitness journey enjoyable and effective. I will try my best to keep exercising to keep fit.

Christian is your number one guy. Helped me started my fitness journey. Through my hard work and his guidance, I finally was able to find the mental and physical confidence I needed. I feel stronger, healthier, younger and with more natural energy than ever. Commit and trust the process, and things will change for the better.

Love this location and the mostly friendly staff. Washrooms and the locker areas need a refurbish badly. Overall very good.

It’s a very clean and not crowed place to work out 👍. However, you won’t be able to find all the equipment that you need. Like the other day I was looking for the medicine balls but I realised that I should have registered with a personal trainer to be eligible to use the balls☹️. Overall, it’s a nice place and the staffs are very friendly.

Danielle is one of the best personal trainers I have worked with. I am pushing 60 and I am stronger now than I have ever been. Danielle has given me the confidence to lift weights I never thought I could. When my arthritis flares up she is quick to adjust my program to accommodate my limitations.

Came here to cancel my membership, the guy working front desk was on his phone. I wanted to see how long he would take to acknowledge me, guess what, he didn’t acknowledge me at all lol, another employee had to shout his name for him to get off his dam phone and assist me. I dont have a problem with workers being on their phones when they arent helping anyone, but dude im standing infront of you and you dont notice? Lol good thing i came here to cancel my membership and wasn’t registering 🤣

I had a bad experience at the gym. They purposefully try to sign contracts with you in order to steal money from your account. If you wish to cancel the contract, you will be charged 20% of the total amount. They have strict membership policies. Even gym members and the manager are unable to assist you.

Great location that is always kept very clean with helpful staff. I had a one on one session with the personal trainer Lawen, who was very polite and accommodating to my needs. He provided very helpful tips for both my strength training and running, as well as identifying other areas that could be opportunities for improvement. Overall, he made the whole session a pleasant experience with his sense of humour and was very thorough on explaining why specific exercises were important for me. I would highly recommend anyone looking for a gym to give this location a go, and to book a training session with Lawen if they're seeking additional tips and expertise.

They purposefully try to sign contracts with you in order to steal money from your account. If you wish to cancel the contract, you will be charged 20% of the total amount. They don't understand your situation, whether you're a student or a minor. They have strict membership policies. Even gym members and the manager are unable to assist you.

I had a great experience with this Gym. I only planned to join for one month because I was moving out of the area, told Carlos upfront of my intentions and was provided with a solution to fit my needs. Carlos was friendly, helpful and seems like an overall great individual. Let me be clear in saying that I never once felt pressured to join. The gym itself was quite good overall. I worked out there are various times, including the typical evening rush and it never seemed overly busy. The equipment is spaced out properly, there was more than enough equipment and they have some cool areas such as the turf and the compound movements area - both open to all members and not just Training Clients. I personally have more than 11 years working in the fitness industry in Membership Sales Management, which includes 5+ years working for Goodlife. I've worked out at countless gyms and will highly recommend this gym and especially Carlos.

This GoodLife location is on the smaller side and has less equipment compared to other ones but the crowd is smaller here as well so it somewhat balances out. The biggest complaint I have is the carpet in the change rooms. Some parts of the carpet are often wet or damp because of people showering or using the swimming pool so I’ve never walked barefoot or with only socks on in there.

A month in so far and it’s been a great experience. The staff are super welcoming and make for a comfortable gym experience. My trainer Tiko is beyond helpful, encouraging and knows how to motivate me to keep going. He continuously goes out of his way to make my health journey more comfortable and explains concepts for even a beginner to understand well.

I am fortunate to have trained under Bo; it was a great experience. The training helped me prepare for outdoor sports and build good health habits. The training helped me to lose 20 pounds and finish the 10K marathon with 56 minutes on the first attempt, all within a few months, a significant improvement for myself. The gym facility is excellent, and the staff are friendly and helpful.

I have Personal Training under Bo Yang, he is an amazing coach. He was very polite and accommodating to my needs. He provided very helpful tips for both my strength training and running, as well as identifying other areas that could be opportunities for improvement. He was able to get me back into reasonable shape faster than I had imagined. I highly recommend him.

Great gym to workout at! Cleanliness is appreciate.. Had a great experience with Christian the fitness manager. He helped and motivated to move in the right direction. Hope to achieve more in coming year….

I've been training with my personal trainer Wei Chen for a month now, and I've already seen amazing results. His expertise in fitness, combined with his passion for helping me achieve my goals, makes him one of the best trainers out here. His workout plans and nurtition recommendations perfectly fit my needs. If you are looking for a personal trainer who will help you achieve your fitness goals and motivate you every step of the way, Wei Chen is the perfect choice.