Bayview-Finch Medical Centre image

Bayview-Finch Medical Centre

Doctor Medical center

😠 The staff at frond desk are mot polite. Very bad registration and waiting time is crazy! Dr.Aghai is super busy and whenever you call for an appointment, she is booked until next month. Even for the emergencies, they asked you to come as a walk in patient. And you have to wait for at least 2 hours!... People often mention desk, Erfanfar, patients, call, doctor, time, appointment, front, office, experience,


Address

3292 Bayview Ave, North York, ON M2M 4J5, Canada

Website

bayviewmydoctorsoffice.com

Contact

+1 416-222-9955

Rating on Google Maps

3.00 (40 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Family Day Canada), 9 am to 4 pm, Hours might differ
  • Tuesday: 9 am to 4 pm
  • Wednesday: 9 am to 4 pm
  • Thursday: 9 am to 4 pm
  • Friday: 9 am to 2 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: desk (12) Erfanfar (12) patients (12) call (11) doctor (11) time (10) appointment (10) front (9) office (8) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Haleh S. 5 years ago on Google
    The staff at frond desk are mot polite. Very bad registration and waiting time is crazy! Dr.Aghai is super busy and whenever you call for an appointment, she is booked until next month. Even for the emergencies, they asked you to come as a walk in patient. And you have to wait for at least 2 hours! One question per visit! You can’t talk about multiple issues in one visit and need to book appointments for every single one! She is not listening carefully and don’t call you for any follow up checkups and not even refer you to professions if you need so. Don’t come to her if you have serious issues.
    12 people found this review helpful 👍

  • 5/5 Setareh G. 1 year ago on Google • 84 reviews
    This five stars is only for Dr.Erfanfar not for his front desk. Dr.Erfanfar is the best family physician that I have ever seen. He is so respectful, knowledgeable and experienced. He is listening carefully and answering to all of your questions and concerns.
    2 people found this review helpful 👍

  • 1/5 A G. 2 years ago on Google • 19 reviews
    The front desk is just a mess. They have no idea what they are doing. Is it really hard to have professional front desk??? Really why? Also the doctor is not caring as he is just super busy with accepting lots of patients a day and also never ever expect to have your appointment scheduled around the time you had it. When appointment is 11, dr. Will call you at 8 at night
    4 people found this review helpful 👍

  • 1/5 ria b. 6 months ago on Google • 4 reviews
    I’ve been having bad experience with this clinic. The reception does not give clear instructions prior to appointments that we have to bring our own mask as they not provide when I clearly saw a box of masks in their desk and still full. Also the receptionist did not give me other options of consultation when the doctor has to just discuss my lab results and be done over the phone. I went for my appointment and it was not followed and told me to wait 1 hours. Also i got a phone consultation arranged but called 40mins after my scheduled time. I was not able to pick up because my break at work is over and then called back They claimed they called twice when the call history I have only showed one call. This is my first ever doctor/clinic ever since i got here in canada and my experience is soo bad
    5 people found this review helpful 👍

  • 1/5 Sanjana A. 4 years ago on Google
    Have yet to meet the doc but the first impressions were terrible, two middle aged ladies at the reception are loud rude and most impolite. I wonder if the few the 4 / 5 stars are real! Try not going here if you want courteous staff interaction.
    5 people found this review helpful 👍

  • 2/5 Moe T. 3 years ago on Google
    This rating is only for front desk people NOT the Doctor. Highly unorganized, when they try cover up their screw ups they become more ridiculous. Past two year I have NEVER seen they arrange any appointments (other doctors or labs) in time period they told me at first place. My last lab appointment (should be done in one week) took 30 day after calling twice (every 10 days) and telling the doctor once.
    4 people found this review helpful 👍

  • 1/5 Arian R. 4 years ago on Google
    People in front desk are so impolite and rude. Me and my wife are Dr. Aghaei's patients for years and though we are pleased with her professional manner the two front desk ladies are disappointing. It makes me uncomfortable to talk with them.
    4 people found this review helpful 👍

  • 1/5 Nooshin M. 2 years ago on Google
    Dr.Roya Aghaye and front desk staff do not care about patients.
    3 people found this review helpful 👍

  • 1/5 Iris H. 4 years ago on Google
    Dr. Wong is amazing but reception is awful. Front desk never picks up phone (busiest for an hour in the morning), and can't even leave a voice message because the voicemail box is full (never emptied). Doesn't take patients seriously. My husband said the receptionists talk behind the patients back the moment they leave the counter (???). Inappropriate and risking to lose good doctors since it's so difficult for patients to get a hold of them.
    3 people found this review helpful 👍

  • 5/5 Boris K. 3 months ago on Google • 40 reviews New
    Recently, I had the opportunity to experience the exceptional medical care provided by Dr. Alireza Erfanfar. As someone critical of modern medicine in my recent writings, I was pleasantly surprised by his outstanding approach. I was suffering from a urinary tract infection and reached out to Dr. Erfanfar on a Saturday, leaving a message on his clinic voicemail. Not only did he return my call the same night, but he also promptly arranged a prescription and had it sent to the nearest pharmacy. This level of responsiveness is rare and deeply appreciated. Furthermore, Dr. Erfanfar didn't stop at merely addressing the immediate issue. He also issued requisitions for an ultrasound and blood tests, showcasing his commitment to comprehensive care and thorough diagnosis. In an era where personalized attention in healthcare seems to be waning, Dr. Erfanfar stands out as a beacon of hope. He represents what I believe is the future of family medicine – a future where doctors are not just medical professionals, but compassionate caregivers who go the extra mile for their patients. Dr. Erfanfar is indeed the best of the best, and I am grateful for his exemplary service.

  • 5/5 BENHIDA S. 4 years ago on Google
    Dr erhanfar is the best doctor i have seen since coming to canada he is very nice and helpful and give give time to their patient and he is very professional i usually feel better after visiting this doctor.thank you doctor erfanfar
    2 people found this review helpful 👍

  • 1/5 Elena S. 2 years ago on Google
    I had the most horrible experience at one of the doctor offices the other day. The front desk have no such a idea about booking appointments and not even talking to patients. Not responding at the office neither on the phone. I was dealing with Rose and Zen, both of them are inexperienced and not understanding receptionist.
    2 people found this review helpful 👍

  • 1/5 Nelly M. 3 months ago on Google • 9 reviews New
    This place is RIDICULOUS! The receptionists, especially Dr Elmi’s, is so unprofessional and rude. She has ZERO manners. She hangs up the phone on you as soon as you confront her rudeness. She doesn’t let you talk, talks over you, raises her voice and then tells you that you need to calm down when you match her level. What a joke! Also, every time we call the office it goes straight to answering machine and no one calls back. The lucky times that someone actually answers, they are bothered by the call, have no patience to help you and end the call. UNBELIEVABLE! And here is the cherry on top! My mom has an appointment set on Zoom, doctor doesn’t show up, we call the office to ask why after 3hrs of waiting, they say WE never called to confirm the appointment (since when does the patient call to confirm instead of the office calling?) and then they say we need to pay $100 for no-show!!! Lol! Funny right?! At least own your mistake! PS. With so many complaints about the receptionists at this office, why isn’t the office manager doing anything about it??? Either provide them with workshops or hire new people! Easy!!!
    1 person found this review helpful 👍

  • 1/5 Nagham K. 1 year ago on Google • 6 reviews
    Dr.Alireza is the best . But the reception people is so rude and don’t mention the waiting! If they give you an appointment at 1:30 pm you end up exiting the doctors office at 3:00pm. They let others in first, doesn’t matter even if your appointment is before somebody’s . So disappointing
    1 person found this review helpful 👍

  • 5/5 Taravat Z. 10 months ago on Google • 3 reviews
    I've been seeing Dr. Erfanfar for a few years now and can confidently say that he is one of the best family physicians around. Not only is he incredibly knowledgeable and skilled, but she also has a warm and caring bedside manner that puts me at ease every time I visit his office. Dr. Erfanfar takes the time to really listen to me as his patient and understand my concerns, which is a rare quality in today's healthcare system. He is also very thorough in his exams and has caught potential health issues early on, which has been a huge relief. Overall, I highly recommend Dr. Erfanfar to anyone looking for a skilled and compassionate family physician. He truly cares about his patients and goes above and beyond to provide the best care possible. Thank you, Dr. Erfanfar, for all that you do!
    1 person found this review helpful 👍

  • 1/5 Steve L. 1 month ago on Google • 5 reviews New
    Wear a glove Dr. Erf or at least sanitize hands for God sake and to be on the safe side. Also never I was seen by him around my appointment time. Always at least more than 1hour delay

  • 5/5 John Paul B. 3 months ago on Google • 3 reviews New
    Dr. Erfanfar is among the hardest working physicians in the country. He and his admin team are incredible ! I cannot say enough about them ALL !!! Thank You !!

  • 5/5 ehsan p. 9 months ago on Google
    Five stars for Dr. Roya Haji Aghaei. She is the best and very professional in her career 👏

  • 5/5 shery Z. 1 year ago on Google
    Dr Roya Haji Aghaee is a great doctor. She is so attentive, knowledgeable and responsible. The appointments are sometimes long, but it’s worth the wait.✔️✔️✔️

  • 5/5 Leila A. 4 years ago on Google
    Dr. Haji Aghaei, is an absolutely fantastic doctor. She is so kind, understanding, and always takes the time to listen and help you with whatever your concern is. She is compassionate, knowledgeable and genuine. Absolutely above and beyond. She always cares about welfare of her patients, and actively listens to them. She is very thorough. She deserves all the praise and recognition in the world. I don’t think there are many doctors let alone people whom are as kind and passionate about their careers as she is. Jessica, Dr. Hajy Aghaei's assistant, always addressed my concerns or issues, promptly with care and consideration. The entire staff are amazing as well!!!

  • 4/5 Andrew W. 4 years ago on Google
    Medical building with a number of doctors and pharmacy. Other services also, financial planning, eye glasses and cafe. Wheelchair friendly building.

  • 5/5 Jason T. 4 years ago on Google
    Not sure why there are so many horrid reviews. My review is only speaking of my experience with Dr. Wong. Dr. Wong is an amazing Physician. Knowledgeable, patient-oriented and goes above and beyond. Had an uncommon reaction to the Keto diet. He did some research and followed-up with me about possible causes and solutions. Never had such a positive experience with a Doctor before. Highly recommended.

  • 1/5 Neda M. 6 months ago on Google • 2 reviews
    I had a most horrible experience with Dr.Roya hajy Aghaei receptionist and her unorganized teams. They don’t care about patients. The receptions and front desk staff are impolite and rude, specially one middle age lady. she need to learn how to speak with patients, but unfortunately she don’t know.
    6 people found this review helpful 👍


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