Harvey's image

Harvey's

Restaurant

😠 Definitely the worst service ever, order this around 11:40PM Last night, and suggest never to go there. As the order taker was so rude initially but we weren’t really bothered much bout it as it wasn’t welcoming but it was the end of the shift even though that’s not the excuse. These are the picture... People often mention staff, order, poutine, burger, good, service, rings, time, Harvey', ordered,


Address

3343 Bayview Ave, North York, ON M2K 1G4, Canada

Website

www.harveys.ca

Contact

+1 416-730-9599

Price rating

$ $$$

Rating on Google Maps

3.90 (1.2K reviews)

Open on Google Maps

Working Hours

  • Sunday: 10:30 am to 12 pm
  • Monday: (Family Day Canada), 10:30 am to 12 pm, Hours might differ
  • Tuesday: 10:30 am to 12 pm
  • Wednesday: 10:30 am to 12 pm
  • Thursday: 10:30 am to 12 pm
  • Friday: 10:30 am to 12 pm
  • Saturday: 10:30 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: staff (16) order (14) poutine (13) burger (12) good (12) service (11) rings (11) time (9) Harvey' (9) ordered (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 shubham a. 1 year ago on Google • 11 reviews
    Definitely the worst service ever, order this around 11:40PM Last night, and suggest never to go there. As the order taker was so rude initially but we weren’t really bothered much bout it as it wasn’t welcoming but it was the end of the shift even though that’s not the excuse. These are the pictures of food we ordered last night, everything was over cooked and by the taste of it it felt like it was already made like a while ago and they cooked again or heated up. If the owner or the manager would like i can bring all the food back and show it to them. This is definitely the worst experience at any Harveys ever.
    5 people found this review helpful 👍

  • 5/5 Noora 1 year ago on Google • 394 reviews
    I've eaten here a couple times and loved it. I like choosing my own toppings. The buffalo chicken poutine was super delicious too
    2 people found this review helpful 👍

  • 1/5 kayla B. 2 years ago on Google
    This is my first and last time ordering from this location. It's unfortunate that there aren't other locations to choose from as this was the only option on skip. There was absolutely no effort put into preparing my order. I don't know what this is but it's not Nuggets. It was burnt to a crisp and smelt like old oil that hasn't been changed, in who knows how long. There's a foul smell Also coming from it. Not to mention the poutine I ordered with it was obviously sitting around from a cancelled order and was soggy to the core I was so turned off I threw my meal on the garbage. It should be an automatic given that once you order a poutine gravy should be on the side. Don't waste your time ordering here. It's saddens me that this is what customer service has come to since I've been in the industry. In response to you as the owner, Skip is only responsible for refunding me on your behalf. They are not responsible for the food quality. Hence, this is where you come in. The next steps to be taken should be a meeting with your kitchen staff to ensure this issue doesn't occur with anyone else. Something that could have been stated in your response. Said from: one restaurant manager to another.
    3 people found this review helpful 👍

  • 4/5 bbt J. 1 year ago on Google • 337 reviews
    Friendly service. Fresh ingredients. What you expect from Harvey’s. You can collect Scene movie points with your purchase. We ordered: Double original burger combo with onion rings and ice tea. The burger was good but the onion rings are not as light and crispy compared to other locations. Chicken bacon ranch poutine did not disappoint. Overall a good Harvey’s location of the craving hits.
    1 person found this review helpful 👍

  • 4/5 Ricky Y. 2 months ago on Google • 471 reviews New
    A burger place of a well established chain. The sitting area is clean and tidy but the washroom (male) requires some renovation. The food is good. It also serves up poutine.

  • 4/5 Fito H. 5 years ago on Google • 402 reviews
    There is plenty of parking around this branch. The place has a large seating area and the staff could have kept the area a bit cleaner when we visited on Saturday, but i will attribute some of the messiness to the evening visit we paid after kids and large number of people came. We ordered 2 junior burgers with onions, lettuce, tomato, Harvey's sauce and olives. They were excellent. The poutine ordered was ok but the veggie burger we ordered was a bean patty that was tasteless, as such is not my pick. Overall, it was a decent experience.

  • 4/5 William K. 3 years ago on Google
    Fast efficient and friendly service. Place was clean. No complaints. Angus burger and double original with bacon and cheese hit the spot 😋
    2 people found this review helpful 👍

  • 1/5 Rob M. 2 years ago on Google
    Great if you like them burnt!
    2 people found this review helpful 👍

  • 4/5 David & Patti E. 1 year ago on Google • 200 reviews
    Our second time at Harvey's in less than a week. This one was convenient and friendly. The food was hot, fresh and delicious. We got a Poutine, #2 meal, and a Veggie burger meal. The floor was a bit sticky under our table, but the drink station was clean.

  • 5/5 Lambros C. 2 years ago on Google
    I have placed several orders for pick up in the past. They are always ready on time, they never messed up a single one, the staff is polite. Well done guys!
    1 person found this review helpful 👍

  • 2/5 Kitten's P. 1 year ago on Google
    As hungry as I was I do not think I will ever go between 3 and 4 pm during the school year again. Loud, raucous kids with absolutely no respect for their environment overtook the restaurant from the local high school. The food itself was a mixed bag. The poutine was obviously not cheese curds, but it tasted nice, good feel in the mouth, the double patty cheese burger (not the Angus) was so salty, I couldn't finish it, I ate a quarter and threw out the rest.
    1 person found this review helpful 👍

  • 1/5 Naz B. 1 year ago on Google
    My poutine was cold and told them to warm it up for me but still cold.
    1 person found this review helpful 👍

  • 5/5 Wallace H. 2 months ago on Google • 91 reviews New
    I went to the store on my birthday to redeem my free birthday reward offer. The staff greeted me, and said "Happy Birthday" to me when I showed the birthday coupon to order, and again when I picked up my order. Wonderful memories for my special day.

  • 1/5 Shannon H. 5 months ago on Google • 29 reviews
    Worst drive-through service ever! Went on October 23rd at around 5:15pm. Drive through order woman would not listen, kept rushing says come to window while still trying to finish order. Ended up missing my onion rings which i kept repeating. This person should not be allowed to take orders if wants to rush and make mistakes. Will never go back. .

  • 3/5 Fariba M. 1 month ago on Google • 23 reviews New
    Cozy, American style and long time friend of neighborhood located at a good spot. Menu is made of simple choices and you can choose the toppings for your burger, and watch its preparation. I wish they made the gravy for their poutines more healthy: it’s way too salty! It’s a mixture of salt, salt, salt and gravy :) Please consider making it with less salt. Let the customer decide if they want it more salty, add salt themselves.

  • 1/5 Muhyi S. 6 months ago on Google • 12 reviews
    I have visited this Harvey’s store yesterday, as I was riding my bicycle, I went through the driveway to place my order! The cashier lady asked me to come inside the restaurant and order because I was on a bike. Then I went inside the store with my bike and stood in line. I have approached the cashier and placed my order. After I paid and waiting for my receipt, the same cashier lady told me I am not allowed in the store with my bike. I asked the lady why she didn’t inform me that no bike was allowed before I pay as the staff saw me with a bike in the driveway and inside the store, however, no answer was provided. I think this staff was rude to me and failed to explain to me as a customer. I believe this store staff are racist because I was a Black person riding a bike. I will never buy food from Harvey’s again and will move ahead and reveal how this restaurant priorities collecting money first before providing a service to customers. I request from the store manager and the manager in charge at the time Ms. Chenis P. to investigate, review camera for Sep 10th, 2023 at 12:15pm and give me an explanation. FYI, I have the refund receipt with the name of the in charge manager for further investigation.

  • 5/5 Mohamed Ajmal S. 1 year ago on Google
    Great food and great service. I have been coming here for years and the food has always been good. Highly recommended for great veggie options and fast food. Staff are friendly and very helpful too.

  • 5/5 Diamondz'z Mz D. 9 months ago on Google
    I only buy Harvey's from 3 locations because these locations serve fresh food like the lettuce n tomato n peppers n onions and the bread is fresh Plus they're washrooms are always clean so here are my top 3 Harvey's locations 1. Bayview n McNicoll ave 2. Westney rd and Highway 2 in Ajax 3. Victoria park and Consumers road Those 3 are the best

  • 1/5 Charlie L. 9 months ago on Google
    Horrible...This location charges more for the same meal (double original meal) than the location on Dufferin/Lawrence. Floors are sticky, tables not cleaned, washroom is discusting, and they hide the condiments. Overall a BIG disappointment.

  • 3/5 Dr. Paul W. 11 months ago on Google
    The price and selection as well as the service were good. However, the burgers were lukewarm, the place was messy (All of the vacant tables were full of crumbs and others . . . the restaurant was not even busy . . . where’s the cleanup staff?) Worst, the bathroom was dirty! When I went to report about the bathroom, the manager was not in sight. Why?

  • 1/5 Lorne R. 1 year ago on Google
    A very unprofessional location and bad food experience. I ordered a grilled chicken combo around 3pm. The 'frings were cold and I asked for a hot replacement. Twice a server tried to re-serve the same old ones to me or refry them again. The chicken was dry. Edible, but I had no more patience to return anything. No trays available and the tables and seats were pushed together and inaccessible. I asked if the sections were open for dining, a staff person said "yes" and the tables were pushed like that for cleaning. Three mounds of dirt swept were on the floor of the dining area.

  • 4/5 Patrick 2 years ago on Google
    It's a good location. Can get very busy at lunch. The high customer volume means freshly fried onion rings . Good spot.

  • 1/5 mary a. 1 year ago on Google
    If I could give this location 0/5 I would. The cashier and garnisher were extremely rude, I only requested for extra pickles to be added to the poutine and Harv sauce, and was willing to pay extra. She tried to claim that they cannot add anything to the poutine, which I know is false as I have previous work experience at Harvey’s. They only put three pickles, so I asked him to give me more (white male at window) and he was very rude about it as well. The food was trash too, could tell they didn’t care. If you hate your job and you don’t know how to keep it to yourself, quit your job.

  • 5/5 Matthieu Y. 2 years ago on Google
    An older restaurant but it never disappoints. Always fast service and friendly staff.

  • 5/5 Lil 1 year ago on Google
    Harvey's on Bayview and Cummer is so greatly clean now. They wipe every often. The new Manager and his team are awesome. The manager was wiping, changing trash, mentoring the newer staff and the burger at this NEW Harvey is so delicious 😋. They are so courteous, Professional.....Oh my, I'm restarting visiting this Harvey's again!!!!! We actually watched the Manager teach the service girl how to wrap a cripsy so patiently and calmly.

  • 1/5 Robert J. 1 year ago on Google
    Hello management, do you punish your employees for helping customers? And do customers have to know who is assigned to what tasks? I’m confused. I was picking up my food today and a lady was standing at the front so I asked her if I can get my mobile order. She told me she was not assigned to mobile orders and emphasized: “I’ve already told the person before.” She rolled her eyes and walk away, wow, sorry I gave her such hard time.

  • 1/5 Jeff F. 1 year ago on Google
    This is the worst Harvey's in the chain. the food takes a long time to get in the drive thru, and staff are slow. Stronger leadership is needed in this kitchen.

  • 5/5 Joseph M. 2 years ago on Google
    Great and quality Angus Berger!! My daughter loves the onion rings and I love the Apple Pie.

  • 3/5 Jeffrey J. 1 year ago on Google
    I have been to Harvey's many times.I guess this location had an off day.I ordered an Angus Burger, onion rings and drink combo.The burger was very good, properly cooked with toppings and pickles on the side as I asked for.The onion rings as I dislike the fries were burned and ovedone.Normally they have a timer to monitor the fries and rings but someone must have been distracted.The take out order of rings was not good at all although the burger was great.Since I have had rings done properly before I must guess staff were distracted from getting to the rings on time.We seldom review regular fast food outlets and we should be doing that.We are paying good money and staff get complacent and don't care the way they should.Someone was off their game here and for clos to $20. paid I expected better from such a huge chain that owns many restaurants.I think everyone should start reviewing regular fast food place as well so they know when the team is not doing the proper job.I was disappointed and if I didn't have an appointment I would have driven back but I think a negative review can help to make them aware of their failing a customer and hope they improve.

  • 1/5 Ron B. 2 years ago on Google
    Used to be the place my wife and I used to go to. However the hamburgers became the size of the jr. Burger better if they raised the price than shrinking the size they lost 2 customers. SAD!

  • 5/5 Sayan P. 2 years ago on Google
    Fresh food, Fast Service, Helpful People … Wish they can open the fine in option soon

  • 1/5 Aakash J. 2 years ago on Google
    Worst and slow service, once you go in you will come by eod if you are lucky enough

  • 1/5 taniya n. 2 years ago on Google
    Yesterday was my worst experience at Harvey's and i am never coming back again. The staff is very incompetent and as a person who has worked in the food industry for years I don't think it's acceptable. Firstly, there were only 3 customers in total with 6-7 staff members who preffered cleaning and chit chatting over helping the customers. Secondly, when I asked for toppings for my poutine she completely refused. All I wanted to add is some hot peppers but it's okay she had to go back to talking which is way more important. I learnt my lesson and would rather go to a restaurant where I am welcomed.

  • 5/5 D S. 2 years ago on Google
    They fixed there App finally! It works well. The burgers were great and ready for pick up

  • 5/5 Melinda G. 2 years ago on Google
    I had poutine with my burger. Burger was good but the highlight was poutine because it was freshly made.


Call +1 416-730-9599 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

Trends



Last updated:

Similar places



Similar Restaurants nearby

The Cheesecake Factory image
1
The Cheesecake Factory
Restaurant
American chain restaurant offering sizable portions from a vast menu including signature cheesecake
$$ $$
4.00 (14.1K reviews)
Mandarin Restaurant image
2
Mandarin Restaurant
Buffet restaurant
Extensive buffet in a casual space offering local & Chinese dishes, as well as sushi.
$$ $$
4.60 (9.2K reviews)
Fishman Lobster Clubhouse Restaurant 魚樂軒 image
3
Fishman Lobster Clubhouse Restaurant 魚樂軒
Seafood restaurant
Spacious cash-only operation with lobster tanks, dishing up heaping portions of Chinese seafood.
$$$$
4.20 (6.1K reviews)
Dragon Pearl Buffet image
4
Dragon Pearl Buffet
Chinese restaurant
All-you-can-eat Chinese buffet with vast food choices & its namesake dessert in an ornate space.
$$ $$
4.00 (5.8K reviews)
Last updated:
()