Concord North York Presentation Center image

Concord North York Presentation Center

Real estate developer

👍👍 A great community with lovely open spaces and recreational facilities. Bessarion Community Recreation Centre will have an aquatic center, a public library and child care center. Good schools nearby. Subway and GO stations a few minutes away on foot - half an hour to downtown Toronto. People often mention experience, team, customer, sales, Concord, service, nice, great, time, professional,


Address

1001 Sheppard Ave E, North York, ON M2K 1C2, Canada

Website

www.concordparkplace.ca

Contact

+1 416-813-2999

Rating on Google Maps

4.60 (334 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 6 pm
  • Monday: (Family Day Canada), 11 am to 6 pm, Hours might differ
  • Tuesday: 11 am to 6 pm
  • Wednesday: 11 am to 6 pm
  • Thursday: 11 am to 6 pm
  • Friday: 11 am to 6 pm
  • Saturday: 11 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: experience (17) team (16) customer (13) sales (10) Concord (9) service (9) nice (9) great (8) time (8) professional (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sharp P. 2 years ago on Google
    A great community with lovely open spaces and recreational facilities. Bessarion Community Recreation Centre will have an aquatic center, a public library and child care center. Good schools nearby. Subway and GO stations a few minutes away on foot - half an hour to downtown Toronto.
    5 people found this review helpful 👍

  • 5/5 goToronto 1 year ago on Google
    This is a large condo community with the most abundant amenities such as bowling, tennis, indoor basketball, indoor swimming pool,banquet~
    3 people found this review helpful 👍

  • 5/5 Mandy L. 1 year ago on Google
    Amy is super professional! She knows all the projects very well. Highly recommended!
    3 people found this review helpful 👍

  • 5/5 Shahram J. 3 months ago on Google • 117 reviews New
    "Working alongside the amazing team at Concord Builders' Presentation Center has been an absolute pleasure. Their dedication to excellence is truly commendable. From the moment you step in, their commitment to customer satisfaction shines through. The buyers leave happy, thanks to the unparalleled customer service provided throughout the selling process and even after closing. Collaborating with such a remarkable team has made the experience not only productive but also enjoyable. Kudos to a team that sets the gold standard for professionalism and customer care!"

  • 5/5 Jewel C. 1 year ago on Google
    We were invited to join an event at Concord Presentation Center North York location. We had a great experience at this event with Irene, member of the sales team. Demonstration was amazing with excellent details. As we were a first time home buyer, we have lots of questions. Irene answered every questions and provided us with all informations that we needed.
    2 people found this review helpful 👍

  • 1/5 Weiwei Z. 1 year ago on Google
    Cool design, but poor quality of the buildings. New building and endless problems, water leaking, malfunctioned AC, dull elevator… and concord refuses and deliberately delay to take the responsibilities to resolve them
    2 people found this review helpful 👍

  • 5/5 Y F. 1 year ago on Google
    Recently went there for the NB experience and surprisingly to see so many art pieces in just one neighborhood and with so many different kinds. I guess not every one can actually design art but it is designed for every one to enjoy. I had so much fun in and around this presentation centre.
    2 people found this review helpful 👍

  • 5/5 Veon C. 1 year ago on Google
    Very experience team! Was able to answer all my questions. Sales rep Jacob was very nice and professional. Will definitely recommend to family and friends!
    1 person found this review helpful 👍

  • 5/5 crystal k. 1 year ago on Google
    Wonderful experience purchasing a home. Their administration team is very efficient and helpful and took the time to explain all the terms in the contract, making my life so much easier.
    1 person found this review helpful 👍

  • 5/5 Jenny 1 year ago on Google
    Nice variety of suite set-up to view. Great finishes as standard. Great sales person Jacob. Very knowledgeable and courteous.
    1 person found this review helpful 👍

  • 5/5 M L. 1 year ago on Google
    The property is beautiful, even with the construction. You can tell that once everything is complete, it will be stunning. Everything is so convenient: Ikea, Canadian Tire, hospital, TTC, food and Starbucks all within walking distance! All of the staff I've experienced, the Sales Admin and Customer Care teams, are beyond amazing, patient and helpful. I'm definitely impressed and that's not an easy task! Really looking forward to what Concord will put out for future projects.
    1 person found this review helpful 👍

  • 5/5 Bob Z. 1 year ago on Google
    Great experience with our trusted sales, Jacob! Patient, experienced and great customer service! 5 star review, no doubt!
    1 person found this review helpful 👍

  • 5/5 Minnie M. 1 year ago on Google
    It was a great experience and thanks to my new friend Irene. She let me know more which was so helpful! My family and I love the community very much.
    1 person found this review helpful 👍

  • 5/5 Amy Z. 1 year ago on Google
    Clean, spacious sales centre with professional staff on site. Very nice experience, I would recommend this presentation centre.
    1 person found this review helpful 👍

  • 5/5 Angela L. 1 year ago on Google
    I bought a King’s Landing condo for investment , great presentation. I am quite impressed with the design.
    1 person found this review helpful 👍

  • 1/5 L H. 2 years ago on Google
    Recently occupied Gloucester on Yonge. No elevator access to locker level, need to take stairs down and walk! What a “design”! I think they don’t want people to use the storage lockers, not users friendly at all.
    1 person found this review helpful 👍

  • 5/5 wang k. 1 month ago on Google • 5 reviews New
    Great builder!! Best customer service!

  • 5/5 Vicki T. 6 months ago on Google • 4 reviews
    I love this place, it’s actually my very first time visit here: to claim my $10 voucher from the Artwalk challenge. It’s very nice , very welcoming and cozy atmosphere with very friendly customer service. I’d definitely love to visit here again sometimes.

  • 5/5 Your Next S. 4 months ago on Google • 4 reviews
    As a speaker and sales trainer I truly find The experience you get with Concord is not just “buy a condo” and you’re done. There’s the experience leading up until completion. You get introduced to their environment and culture and feel a part of the company sort of speak. I feel it takes that level of home ownership to a different level

  • 5/5 Yaxin L. 1 month ago on Google • 3 reviews New
    A sun-filed open house, very beautiful!

  • 5/5 Siming P. 1 year ago on Google
    Good environment, nice customer service and good quality of condos building. We have an appointment meeting with Brenna. She is really nice and kind.

  • 5/5 Brian H. 1 year ago on Google
    Special shoutout to Brenna Zhou, a top tier Concord sales executive who is knowledgable, and provided exceptional service. Overall ,it is always an extremely professional and first-class experience working with the Concord team!

  • 1/5 Lan L. 1 year ago on Google
    I never thought my first google review will be a 1-star review, and it's for customer care team from concord! I just found out that 2 employees ( Marcene and Sophie) works there are really a team and they try to help each other, turn black into white , judge and blame customers. I don’t know who gave them the right and courage to be so bossy and unreasonable . Closed one pre-construction property in July 2022, panel door of build- in fridge was broken since the beginning. But half a year later, no one has come to fix it. I called the customer care North York Team for the first time this the afternoon, and it was Marcene who picked up the call. After I clarified my situation, she said something, but her background was very noisy, sounds like they were having a party, I couldn't hear what she said at all. I told her that the phone was too noisy and I couldn't hear what she said at all,I asked her if she put the phone on the speaker? Or probably she needs to speak louder, she said that this is not her problem, and she can't speak loud in the office. After she repeated about 5 times , I realize that she was saying that she needs to put me on hold, I asked "how long approximately will be the waiting time?" , she said she didn't know, I said I need to know about how long, she was very impatient and said have no idea. I explained that I just need to know about approximately how long so that I can arrange my own things, for example ,if the wait will be hours Then I have to call next time. She was very angry and said that of course it will not take 3 hours but she can't say how long it will take... I don't know why it is so difficult to tell me whether it will take a few minutes or 15 minutes or half an hour... In the end she didn't tell me how long it will take but get angry . She suddenly yelled and said she can't help me because I don't respect her...then hang up directly. I called again few minuts later , Sophie answered the call. I told her about the refrigerator . She said she needs to put me on hold. I asked her how long it would take, and she said about 3-5 minutes. I agreed, and finally the question was solved, I said to her "I really appreciate your help and thank you for letting me know the approximately waiting time for on-hold.", she replied: "Oh, I want to give you some suggestions, when you talk to someone, you need to use the respectful words with nice professional communication tone . I heard the whole conversation happened between you and my colleague. you talk really loud you know? You don't need to raise your voice when you looking for help! "I was so shocked, did she really hear the whole thing? If she heard it, then she must know I said their phone background are very noisey that's why I talk a bit loud, that I didn't disrespect anyone at all. If she didn't hear it, can she judge and accuse the customer like this? I told her I am very upset and want to talk to the manager, but I been told the manager will not be available until next Tuesday. I saidI am really upset about their personal attack. if I can not reach to upper management, then I will consider to wright a google review about this upset experience . she said " oh ,feel free to do that." . so, here it is.

  • 1/5 Lan L. 1 year ago on Google
    I am very upset and unfortunate to wright this review as a long-term royal concord homes owner. Today I had the worst customer care experience ever in my life from concord North York customer care team. Marcene and Sophie from the team make me feel like Concord is their family-owned business. They definitely crushed and ruined the trust and professionalism concord always deliver. Even though their manager called me right after the issue, I can tell the manager is really nice and professional ,but it still a nightmare when I think about the experience with the team.

  • 5/5 Eric P. 1 year ago on Google
    Beautiful units. Great service and very informative.

  • 5/5 Sophie C. 11 months ago on Google
    Nice neighborhood and properties, the sale rep. Brenna was very knowledgeable, helpful and patient. We had very great experience with Brenna!

  • 5/5 Alice N. 1 year ago on Google
    Very impressive! The model home is nice. The average per sq ft is around $1300.

  • 5/5 Frankie S. 1 year ago on Google
    Wonderful experience. Their administration team is very efficient and helpful and took the time to explain all the terms in the contract, making my life so much easier.

  • 5/5 Floria F. 1 year ago on Google
    Very nice and relaxing ambiance in the sales center. Jacob helped us with great details about the project. Very impressive, we are happy with the service!

  • 5/5 Steven T. 1 year ago on Google
    I had a great experience at the presentation centre with Brenna, member of the sales team, get acknowledge of several amazing project in Concord Park Place, Brenna answered every questions with her expertise. Look forward to be cooperated in the future!

  • 5/5 Suki L. 3 months ago on Google • 1 review New
    Joined the Seasons Grand Villa open house today, love this 2 cars garage Townhouse unit, practical layout and amazing quality. Concord always producing stunning art pieces.

  • 5/5 Alex L. 1 month ago on Google • 2 reviews New
    The sales rep who greeted me, Stephen, was extremely professional and well prepared for all the inquiries. The showing unit is very spacious and comes with very modern interior design!

  • 5/5 Sophie Y. 4 months ago on Google • 2 reviews
    Nice hospitality and super helpful staff. Highly recommended to check it out

  • 5/5 nic w. 1 month ago on Google • 2 reviews New
    Superb customer service received from the sales team. Thorough walkthrough on the property and surrounding area!

  • 5/5 Rosanna P. 4 months ago on Google • 1 review
    Amazing people. Always so helpful and everything looks very clean and presentable. The team really knows how to present themselves and always make you feel super welcome.


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