1/5 Ric F. 2 years ago on Google
On
June
29th,
2021,
I
went
to
this
restaurant
alone
to
eat
and
taste
the
food
that
they
prepare
and
serve.
A
lady
noticed
me
standing
at
the
entrance
and
I
was
offered
a
table.
But
after
waiting
for
more
than
15
minutes,
no
one
bothered
to
come
to
take
my
order
so
I
stood
up
and
went
to
the
counter.
There
was
a
tall
guy
who
was
standing
on
the
counter
but
didn't
even
bother
to
ask
what
I
need.
So
I
asked
him
that
I
need
to
order
food.
He
said
to
wait
for
a
couple
of
seconds.
Those
seconds
took
another
10
mins
so
again
I
asked
if
I
could
order
food
as
I
was
very
hungry.
Then
he
took
my
order.
I
went
back
to
my
seat
feeling
hungry.
Fifteen
minutes
passed
by,
there
was
no
food.
So
I
just
enjoyed
myself
watching
YouTube
videos.
I
saw
the
tall
guy
standing
at
the
entrance
door
enjoying
sending
messages
on
his
mobile
phone
without
even
bothering
to
check
the
customers.
I
got
so
frustrated
when
I
saw
a
family
who
arrived
10
minutes
after
me
being
served
their
food
orders.
After
30
minutes
of
waiting
I
called
the
waitress
to
check
my
orders.
After
5
minutes,
one
of
my
orders,
the
chop
suey
arrived.
Then
after
another
10
minutes
the
rest
of
the
orders
arrived
when
the
family
who
arrived
after
me
was
already
enjoying
their
dinner.
It
took
them
45
minutes
to
serve
my
order.
There's
a
lack
of
training
as
far
as
customer
service
is
concerned
and
it
seems
that
the
staff
have
none
of
those
training
at
all.
The
speed
of
processing
the
orders
is
beyond
normal
and
there
is
no
systematic
way
of
queuing
the
orders.
Anyway,
I
still
gave
a
$20
dollar
tip
for
the
very
bad
service
of
this
restaurant.
I
promised
myself
that
I
will
never
be
back
to
this
Restaurant.