This location is permanently closed.
Zumiez image

Zumiez

Clothing store Womens clothing store Shoe store Mens clothing store Watch store Sunglasses store Snowboard shop Skateboard shop

Chain retailer offering trendy, brand-name clothing & shoes, plus gear for skate- & snowboarders. People often mention store, customer, service, staff, board,


Address

1800 Sheppard Ave E Suite 1074, North York, ON M2J 5A7, Canada

Website

www.zumiez.ca

Contact

+1 416-498-7736

Price rating

$$ $$

Rating on Google Maps

4.00 (55 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: store (10) customer (7) service (7) staff (7) board (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bshizzle F. 9 years ago on Google • 35 reviews
    Cliff note: Bad customer service, Workers do not know what they are talking about, Will also try to "milk" you for more money I have been skateboarding for over 6 years and I went to this store to buy a hat and possibly a skateboard deck too. Upon entering, I never received a "hello" which I thought was unusual because there were 4 workers there (or more) and there were barely any people there either! Nobody came to help me when I went to the back to look at the boards so I pretty much had to help myself. This is the good part! As a long time skateboarder, I know that the price of a deck does not always mean quality. Most blank decks are made from the same wood as pro decks. The only thing missing are the graphics and the brand name. So a women came in with her child and they wanted to buy a skateboard. One of the workers brought them towards the back and while I was looking at the decks I overheard him say to the women, "the higher the price of the board, the more better quality it is". I want to tell you readers that this is absolutely not true! The workers there don't know what the heck they are talking about, nor do they even know any information about the products that are being sold at that store. Furthermore, this store has horrible customer service, and I wouldn't recommend anyone support this shop because it's pure B.S.
    4 people found this review helpful 👍

  • 5/5 Élise Du B. 5 years ago on Google • 12 reviews
    Nicest staff in the mall. Great selection of brands and sizes for guys. They helped me pull off a sneaky birthday gift surprise by boxing up my entire purchases for the day and taping it up with no labels showing - just so he wouldn’t be able to sneak a peek!
    4 people found this review helpful 👍

  • 5/5 Charles D. 2 years ago on Google • 770 reviews
    Really solid staff here, they made me feel welcomed. Cool brands, that you won't find at any other skate shop. They even have North Face apparel... yes you read that correctly NORTH FACE. Some stores can just be jammed packed, I found this location had just the right of merchandise in the floor.
    2 people found this review helpful 👍

  • 5/5 Bill D. 2 years ago on Google • 6 reviews
    I just wanted to say that these guys know their stuff. I went in to buy a board for my son and everyone in there was so friendly and so giving of their time. They were patient with me and walked me through the whole process as to what to look for in a good skateboard. Ultimately, I had a board custom-made for my son and I am positive he will love it. I wish every store I went into had such great customer service. I will definitely be back!
    2 people found this review helpful 👍

  • 5/5 SLAG O. 3 years ago on Google
    Love shopping here because the staff always helps me find what I'm looking for
    2 people found this review helpful 👍

  • 5/5 Smuggler’s M. 3 years ago on Google
    The best service at any Zumiez, everyone was super nice.
    2 people found this review helpful 👍

  • 1/5 Paul F. 5 years ago on Google • 4 reviews
    Horrible experience! I was looking for something very specific, it was extremely messy since my last visit, and I couldn’t find anything, but the manager came to help me and she was very confused and unsure, she kept showing me other things on the computer but in the most condescending way. I had some skate questions regarding some trucks for a specific homemade board and she had no clue what to say, or was able to give me some sort of solution as to what I should do. After that some other guy was making me feel like I had bad taste, by bragging about other brands he would normally wear! Than why are you working here?!?! This was my first time in the store since the summer, and the girls that helped me before were fun and helpful! But it’s seem as so there under new management. :(
    2 people found this review helpful 👍

  • 5/5 Kian S. 3 years ago on Google • 20 reviews
    Amazing store. I experienced One of the best costumer services here. Keith, Jairett and John were super helpful and friendly. Definitely going back.
    1 person found this review helpful 👍

  • 1/5 Tara F. 1 year ago on Google • 11 reviews
    I have been their customer for long, I purchased a hoodie in person and paid for express delivery and did not receive it at all. After several discussions with customer care barely answering the phone during operational hours they advised me to go in porson for a refund. I went back to the store since it was purchased there to receive my refund and they did not give me the refund because of customer service representative’s careless work not emailing me for a refund. I am really disappointed, will not be going back to Zumiez
    1 person found this review helpful 👍

  • 1/5 Kiran E. 3 years ago on Google • 6 reviews
    Very bad experience..we just bought a skate board two weeks ago. Within a week the board got a gap between the layers of the deck. Customer service was very bad they didn’t entertain our complaint and simply said we cannot replace it. I suggest Don’t buy from This location.
    1 person found this review helpful 👍

  • 5/5 Pargol E. 2 years ago on Google
    This is my go-to location. Everyone there is super friendly and helpful. Not to mention a great selection of stuff anyways!
    1 person found this review helpful 👍

  • 5/5 Alexey 1 year ago on Google • 73 reviews
    Nice fashionable store, I got a lot of hoodies here

  • 5/5 Female A. 1 year ago on Google • 66 reviews
    I always noticed how zumies has the best customer service in the mall. They hire enthusiastic, outgoing and very nice people, I always love coming here and end up laughing with the staff over something silly

  • 4/5 Ali M. 3 years ago on Google
    nice staff. good store. I just don't like how they interrogate you for making a return.

  • 5/5 sophie m. 2 years ago on Google
    super helpful & friendly staff, they definitely know what they're talking about. store is laid out very nicely and always plays good music

  • 5/5 Marvin 1 year ago on Google
    Awesome experience shopping here, staff were super friendly and helpful, clothes were beautiful as always.


Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store shopping

Trends



Last updated:

Similar Womens clothing stores nearby

Hudson’s Bay image
1
Hudson’s Bay
Store
🫤 Awful selection, high prices and worse service. I wouldn't recommend this place to anyone. Empty when you walk in and nothing here is worth the asking price. Lad won't let me into a changing room with my wife to see she looks without the whole store seeing her. She says only boutique and luxury stor...
3.90 (2.1K reviews)
Giant Tiger image
2
Giant Tiger
Department store
Big store offering an eclectic mix of household items, beauty products, clothes & food.
4.20 (1.6K reviews)
UNIQLO Yorkdale Shopping Centre image
3
UNIQLO Yorkdale Shopping Centre
Clothing store
Clothing retailer producing a collection of casualwear & accessories for men, women & children.
4.30 (1.5K reviews)
Winners image
4
Winners
Department store
👍👍 I Had the most incredible experience in this store! As I entered the store I was greeted by a very upbeat and friendly gentleman employee named Wayne. He was very welcoming, professional and witty! This welcome changed the whole mood of my day! Thank you!! In addition, I found the store to be clean,...
4.10 (1.5K reviews)
ZARA image
5
ZARA
Clothing store
Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories.
$$ $$
4.00 (1.5K reviews)
Last updated:
()