Inna helped me purchase new glasses for myself and my boyfriend which were delivered on time and I was notified to pick them up right away. Overall, The Bay Optical has great optical exams and customer services.

Really great customer service, I always get my glasses and contact lenses here and will always come back for the great prices and selection. It is clear that they really value their customers.

If you can get past the confusing receptionist... This place is great ! Dr was prompt and very thorough. Great variety of lenses available ;)

When I found out I needed glasses, I went to many stores and tried on more glasses then I could count, but never found anything I liked until I visited the Hudson's Bay Optical at Yorkdale. As soon as I arrived, Inna introduced herself and offered me a tray to try on glasses. Almost every single pair I tried on, I loved! They offered a wide selection of trendy options, great prices and excellent customer service. I was very satisfied with my experience and I can't wait to go back and add some sunglasses to my new collection! Thank you to Inna for all your help!

If another optical give me free glasses I still prefer Hudson Bay Optical at Yorkdale because I had the best service in town ! - John

Hudson’s Bay Optical is well done for Inna’s hospitality and welcome to everyone who walks in the store👍👍👍

Bad

Today, My dad had a great customer service from a girl working in the perfume section. She was a young girl. Unfortunately he didn't ask her name.

Nazila at Yorkdale helped me pick out frames that I never would have thought would look nice on. My friends and family really likes it on me . I really appreciate her professionalism also would be visiting soon again.

Really nice selection and great customer service. I just bought my second pair from here and will keep coming back.

Excellent service from Tanya. Highly recommend Hudson's Bay Optical.