Featured Reviews


Frequently mentioned in reviews: great (15) service (15) shop (11) helpful (10) store (10) order (10) good (9) amazing (9) staff (9) cafe (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Gill C. 9 months ago on Google • 26 reviews
    High quality fixtures for bathrooms, kitchens and bedrooms. All round one-stop shop for home fixtures. Also a great range of stoves and fires, barbecues and the like. Not the cheapest, but good service. If you buy anything complex from them (e.g. kitchen units), check your invoices carefully as their invoices aren't always the most accurate. Had great service overall when we bought kitchen and bathroom from them. Experienced fitters and good after sales service. Lovely coffee shop, very popular for those in the know!
    2 people found this review helpful 👍

  • 5/5 Suzanne K. 5 months ago on Google • 241 reviews
    What an amazing array of BBQ and outdoor eating equipment. Knowledgeable staff, friendly and helpful
    1 person found this review helpful 👍

  • 5/5 jon 4 months ago on Google • 65 reviews
    Great product range and knowledge,cant do enough to help,really great company and people 👍
    1 person found this review helpful 👍

  • 5/5 Steven C. 6 months ago on Google • 50 reviews
    If you love BBQ then I recommend you visit here. Great range. Scott was amazing and helpful. Highly recommend a visit. You can even stock up on rubs.
    1 person found this review helpful 👍

  • 5/5 Viv P. 6 months ago on Google • 44 reviews
    Coffee shop amazing for lunch
    1 person found this review helpful 👍

  • 5/5 Debbie M. 8 months ago on Google • 42 reviews
    Lovely place. Only recently found out it had a cafe in there. The place is like a tardis. Kitchens, bathrooms, log burners, art, cafe, gorgeous lighting section and a section that sells everything from hand bags to tea towels. Love it I go there often now as food is good especially the cake selection.
    1 person found this review helpful 👍

  • 5/5 Σπύρος �. 3 months ago on Google • 33 reviews New
    Bell of Northampton's BBQ store is fantastic, offering a wide range of Traeger grills. Richard was incredibly helpful and knowledgeable, making my purchase experience smooth and enjoyable. Will be back again when I'm back in Northamptonshire.
    1 person found this review helpful 👍

  • 5/5 Mildred J. 6 months ago on Google • 16 reviews
    Paul was amazing at helping us sort out issues with a pizza oven purchase. Excellent and prompt customer service, would highly recommend! Thank you
    1 person found this review helpful 👍

  • 5/5 Osama H. 3 years ago on Google • 4 reviews
    Very happy with my experience with A Bell, and received the BBQ very quickly with very useful presents. Anish from Customer care made my experience WoW. A big thanks to the team and Anish again, the right person in the right position makes our life much easier.
    1 person found this review helpful 👍

  • 4/5 StevoW33 2 years ago on Google
    Large independent department store with many nice products for your home and garden. Enjoy our visits there so we can plan home improvements and stuff...Good cake n coffee too.
    1 person found this review helpful 👍

  • 5/5 Greengate 1 year ago on Google
    Really helped me out with a stove, great communication and wonderful to buy from a family orientated, ethical business.
    1 person found this review helpful 👍

  • 5/5 Duncan W. 2 years ago on Google
    What can I say, outstanding service and zero pressure from quote to delivery to installation service. Had been waiting 8 months for a Kamado Joe BBQ from another supplier who did not have stock and zero delivery to the UK. Kamado Joe put me in contact with Richard from Bell who was extremely understanding and knowledgeable. He took the details of my order, produced a quote that was actually better than my original quote and then delivered and installed everything promptly. Installation completed by Richard and James. Would I recommend Bell to my family and friends? Definitely. If you have not tried them then I would certainly recommend you do, you won't be disappointed. Thank you to the team.
    1 person found this review helpful 👍

  • 5/5 Kim T. 1 year ago on Google • 164 reviews
    I have never been here before and was pleasantly surprised. It is quite big inside filled with lots of items. Bit pricy but it was quality stuff.

  • 4/5 Frank S. 3 months ago on Google • 74 reviews New
    Lovely little place food is average but the shop is another story wow

  • 1/5 Joe D. 2 years ago on Google • 52 reviews
    Summary: spent nearly £4k. Various issues, some resolved. Promised replacements for 2 items which are showing as in stock on the website but have taken over 2 months to arrive. Despite initial assistance from Paul, I've now been forgotten about and have been left witn a £1k faulty BBQ and £70 cover with a hole in it. Order 1816799 for Clementi family pizza oven. - No issues, I am very happy with this. Order 2315116 for glass door, chimney and Pulcinella stand. - Stand arrived with incorrect parts. - Replacement parts arrived the next day, I had to take the incorrect parts to the recycling centre, not a big deal. - Stand is now sorted and looks fantastic. Order 2325595 for Pit Boss Memphis and cover. - The warming shelf had been chipped (not a massive deal) but then someone has tried to use the wrong colour touch up paint to fix it but has done a horrendous job. Was promised a replacement for it and am still waiting for it 2 months on. - Control knobs slide off with the lightest pull. They also don't operate the gas very well as a result. Was promised replacements but am still waiting for them to arrive 2 months on. Meanwhile the BBQ is showing as in stock online. - The cover has a hole in it where it looks like it wasn't machine stitched properly. Was promised a replacement but it's been over 2 months and it hasn't arrived. Cover is showing as in stock online.

  • 5/5 Julie K. 2 years ago on Google • 47 reviews
    Only second time visiting. Wish I'd known about this little gem sooner. The cafe has different sections, some bright and some more snug and cozy. So you can choose cozy snug for coffee date or crowd around a table in the brighter area for a good catch up with friends. The prices are reasonable, car parking is available and free and toilet facilities seem fine. I think I will be making this wonderful find a regular haunt.

  • 5/5 Diane P. 5 months ago on Google • 22 reviews
    Friendly helpful staff. Exchanged gas bottle which they put in my car for me.

  • 5/5 Anita S. 1 year ago on Google • 21 reviews
    What a lovely place went with my son and daughter for coffee clean and staff brilliant shall definitely be returning

  • 5/5 Craig K. 2 years ago on Google • 7 reviews
    Probably one of the best customer services experiences I have ever had with regards to a purchased item that i found cheaper a day later. Looked into it, called me back and refunded the difference. None of this send it back and we'll look into it etc. Just very sensible and timely. Really appreciated and I will most definitely shop here moving forward for all my bbq goods.

  • 3/5 Emma R. 5 months ago on Google • 3 reviews
    Very helpful initially but once agreed to a sale the bloke in showroom turned his mood and and told us to order online with different supplier. We left feeling very confused It was a broil king bbq

  • 1/5 Paige R. 1 year ago on Google • 3 reviews
    After visiting your store on 22.09.23 with the intention of purchasing the Modern Flame 1400 inset fire. Reason for choosing your store was due to the fact we’re local and would much rather “see before I buy” and also get the service I’d expect buying a £800 fire as well as support a small business. To be honest, we are completely appalled with the greeting and service we had when we arrived. I arrived with my mum and 2 children who were being very well behaved considering they are 2 and under! We walked in and felt like a complete inconvenience and not good enough to be your in store. The female who approached us had a bad attitude and made the whole situation just awkward. I felt a pain asking questions about the fire because it would mean she would have to find the answer which came across a problem! The one I wanted you didn’t have in the showroom which is fine, however there was no “oh it’d be the size of this one” or “this is similar” Nothing! I was prepared to purchase the fire upon my arrival but to be honest, I’d rather just take my chances and order online elsewhere as I’ve learnt now that paying a little bit more for the service isn’t worth it! I must add the ladies in the lounge were fabulous and your baby changing facilities are amazing (so it does show you don’t mind children in your store!) I’d like you to please pass this feedback on to the relevant manager as it’d be very interesting to see if you’re aware of what service your staff are providing and seem to only want one kind of audience in your store!

  • 5/5 Claire D. 2 years ago on Google
    Excellent service, great advice and didn't rip me off! Heating had broken down, needed portable gas heaters, was prepared to buy expensive one, but owner advised wouldnt be best value for money... how many would do that these days?? Northampton needs more shops like this!!! Defo be back!!

  • 5/5 Bill P. 2 years ago on Google
    Had a potential warranty issue with one of our kitchen cupboards. Warranty claims on these items are often challenged as the manufacturer will suggest it’s an outside influence . However, really pleased with the outcome. Great communications and aftersales customer support from Bell

  • 5/5 Matt H. 3 years ago on Google
    Really great shop with lovely staff. Home wares are really good to look at. Is a little more expensive that your chain home wares stores but the choices and ranges that Bell has is amazing, worth that little extra. Has a cafe which looked lovely but was sadly closed when we visited. We went in for lighting which they had loads of, good variety and selection and lots of catalogs to also look at if there wasnt quite what you wanted out on the floor. Would recommend to anyone looking for unique home ware.

  • 1/5 Daniel B. 3 years ago on Google
    DO NOT USE. Had a fire delivered but due to covid/being busy my fitter couldnt get me in till 8 months later. Upon installation the fitter found a box was labelled with the correct part but the contents was not (pictures provided) . After informing them of this they stated from their T&C's that you have 3 days to highlight this and thus I would have to pay for return before they would send me the new part. Due to their ineptitude and lack of customer care I am left without a fire for our first born arriving and potentially christmas.

  • 5/5 Adam H. 3 years ago on Google
    Absolutely brilliant store, some amazing outdoor cooking equipment,BBQ's, pizza ovens,firepits etc,,,, you have to check it out, Great staff as well, really knowledgeable and helpful.

  • 4/5 Gary K. 2 years ago on Google
    Great food at the cafe and a wander around mooch

  • 5/5 Lauren E. 1 year ago on Google
    Lovely place , great cafe had coffee and breakfast food was delicious, great shop for gifts and quirky purchases

  • 5/5 Susan R. 1 year ago on Google
    I go to Bells whenever I can. The food is all made in house and is excellent, coffee great,ladies that work there always friendly.....

  • 5/5 Mrs M. 1 year ago on Google
    Lovely cafe great food and friendly servers. Not cheap but very good portion size and extremely tasty. A hidden gem worth finding!!

  • 5/5 Suejea B. 1 year ago on Google
    Great art galleries and cafe. Friendly, helpful staff.

  • 5/5 Lesley M. 1 year ago on Google
    Had an afternoon tea here best one I've ever had

  • 5/5 T R. 1 year ago on Google
    Placed and order for a Jotul wood Stove online (We are not local to the shop) We had a lovely detailed email from Sarah, (thank you) which set expectations for time lines. With so many delays on many many products since covid - receiving this detailed email makes us rest easy. 5*

  • 5/5 Stephanie S. 2 years ago on Google
    Great place for adults, garden centre, cafe/restaurant. Adjacent clothes shop, aquarium, fish bits and pieces. Barbers/hairdresser. And more.

  • 5/5 mike b. 1 year ago on Google
    Excellent kitchen/bathroom store and their coffee shop is also great.

  • 5/5 Caz 1 year ago on Google
    I never realised just how much different things were sold here If fitting out any room worth a visit I went for light fittings and staff in ios lighting very helpful Coffee shop do a great hot chocolate. Food seemed pricy, but didn't try it, so portions might be worth it The toilets were very clean

  • 4/5 Kathy H. 2 years ago on Google
    Enjoyed a lovely slice of cake after browsing through the homeware department. Friendly and knowledgeable staff in the lighting department. Homewares are expensive, but it is what I expect from Bells.

  • 5/5 The Rose G. 2 years ago on Google
    Fabulous store! Fantastic customer service and the Restaurant food was amazing.. all home cooked to a very high standard. Also a super gallery to visit with a huge selection of limited edition and original artworks. A great place to visit on a rainy day.

  • 5/5 Rahim R. 2 years ago on Google
    Super fast delivery and great price on Gazco eReflex 150RW fireplace.

  • 5/5 Emma T. 10 months ago on Google • 2 reviews
    Design service within Bell. Thank you Rosie for taking the time during this busy period for a maintenance visit on my windows dressings. Since installing a whole house of curtains and blinds over 3 years ago, a couple of blinds needed ‘tweaking’ due to heavy handed, clumsy children! Exceptional after service and all as good as new. Always goes above and beyond. Have a great Christmas!
    2 people found this review helpful 👍

  • 5/5 Martyn B. 1 year ago on Google • 1 review
    Stovax County 5 wood burning stove ordered from Bell Home Lifestyle on 28/10/ 23, order delivered 1/11/23 in perfect condition. I can't fault Bell or the very helpful delivery men, thank you.
    1 person found this review helpful 👍

  • 1/5 Sam B. 4 months ago on Google • 2 reviews
    We placed an order to furnish 3 bathrooms, with the Bathroom department who were very helpful & advised us on how to make our bathrooms look amazing. We sat down & worked out with Bells the specific items that were going into our order. Please note that we did not use their design service. However when 2 items were delivered (the size was as ordered), they were too big for our bathroom. The items were: an Aqata shower screen (made to size) & an Acquabella shower tray. When we requested help, Bells said that the shower screen is non returnable & the shower tray can be returned with a 40% restocking fee! At no time during the pre-sales process, were we advised that these (or any items on the order) items were either non returnable or would attract a 40% restocking charge. We have subsequently been referred to the t&cs (which ‘can be asked for’ is on the order form). We would not have placed the order at the time if we had known this. We have wasted a lot of money as a result.


Call +44 1604 777500 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ Onsite services
    • ✓️ In-store shopping

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