1/5 Eamon B. 4 years ago on Google
Ordered
carry
out
from
this
location
about
a
month
ago
and
they
forgot
a
side
of
chicken
for
my
kids,
so
I
call
them
back
and
let
them
know
of
their
error
and
the
manager
on
duty
offers
to
make
the
chicken
and
I
can
come
and
pick
it
up
and
he
would
throw
in
a
free
entree
the
next
time
I
came
in,
or
if
I
didn't
want
to
make
the
trip
back
he
would
put
my
name
on
a
list
in
the
back
for
two
free
entrees
the
next
time
I
come
in
or
order
online.
He
advised
to
call
ahead
and
let
them
know
I
was
coming
in
so
they
could
arrange
for
the
free
entrees.
Keep
in
mind
this
was
all
offered
without
any
demand
on
my
part,
I
was
annoyed
that
they
forgot
the
chicken
and
my
wife
had
already
heated
up
chicken
nuggets
so
not
having
to
drive
back
was
agreeable
and
I
fugured
we
dont
eat
there
all
the
time
but
figured
we
would
eventually
go
back.
Well
tonight
was
the
night
we
were
going
to
take
them
up
on
their
offer
for
the
free
entrees,
so
I
called
ahead
and
asked
for
the
manager
and
spoke
to
a
gentleman
named
Alberto,
who
was
not
the
original
manager
that
I
spoke
with,
and
I
advised
him
of
the
situation
and
what
I
had
been
instructed
to
do
and
the
reason
I
was
calling.
The
firs
thing
he
asked
for
was
the
manager's
name
that
I
spoke
to,
it
was
a
month
ago
and
I
honestly
did
not
think
this
was
going
to
be
an
issue
since
they
volunteered
the
resolution
to
their
mistake,
so
I
didn't
bother
making
notes
of
our
conversation
or
whom
I
spoke
with.
So,
I
informed
Alberto
I
was
not
sure
whom
I
spoke
with
but
thought
his
name
may
have
been
Scott,
I
was
immediately
informed
that
there
was
no
Scott
at
that
location
and
then
I
was
informed
of
the
formal
complaint
process
for
these
types
of
situations.
As
if
I
am
supposed
to
know
when
I
call
a
place
and
inform
them
of
an
error
they
made
with
my
order
that
I
should
know
wether
or
not
they
are
following
their
formal
protocol.
I
didn't
think
when
I
originally
called
that
it
was
a
big
deal
and
they
seemed
to
handle
it
informally
but
I
am
sure
these
types
of
things
happen
all
the
time
so
did
not
think
much
of
it
at
the
time.
Well
needless
to
say
this
matter
went
unresolved,
Alberto
asked
me
when
I
placed
the
order
and
at
that
point
I
basically
informed
him
that
they
made
the
error
and
offered
me
the
deal,
i
paid
for
chicken
that
I
never
received,
and
now
i
am
required
to
recall
every
detail
of
a
conversation
and
an
order
that
took
place
over
a
month
ago
in
order
for
them
to
live
up
to
the
arrangement
that
they
offered???
I
was
off
put
by
the
whole
situation,
and
I
am
not
saying
Alberto
is
100%
at
fault,
maybe
the
original
offer
was
a
blow
off
to
make
it
someone
else's
problem
at
another
time,
but
needless
to
say
I
informed
Alberto
I
would
just
take
my
business
elsewhere.
So
my
family
went
to
Corner
Bakery
for
dinner
instead
and
when
I
got
home
and
looked
at
my
bank
statement
I
had
placed
the
order
on
8/12/19.