Secrets Shhh image

Secrets Shhh

Jewelry store Jeweler Fashion accessories store

One of the Top rated Fashion accessories stores in Melbourne


Address

Shop 3128, Level 3 Highpoint Shopping Centre, 120-200 Rosamond Rd, Maribyrnong VIC 3032, Australia

Website

www.secrets-shhh.com.au

Contact

+61 3 8657 5975

Rating on Google Maps

5.00 (154 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 7 pm
  • Sunday: 10 am to 6 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (16) Chandu (14) store (12) time (8) Dulari (8) customer (8) ring (7) amazing (7) purchase (7) sales (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Brooke P. 11 months ago on Google
    Secret Shhh has been fabulous and I would recommend them to anyone. From perusing the store by ourselves, to getting the one on one attention I required by the sales assistant was incredible. They were very sweet, encouraging and reassuring when it came to settling my nerves about the jewellery I should buy. Even weeks later when I returned to get a matching necklace to go with my special ring that I got earlier in the year both sales assistants remembered my name, were both extremely delightful and happy to assist me once again in choosing the right necklace. These two sales assistants were amazing at there jobs and need to be recognised for the incredible work that they do. Keep it up!

  • 5/5 Louis C. 8 months ago on Google
    Very happy with our purchase. Chandu was very helpful on finding jewellery for my daughters formal, gave us what we needed, bling bling, my daughter felt special. Thanks Louis

  • 5/5 Gabrielle D. 6 months ago on Google
    The most beautiful jewellery store, love coming here to treat myself!! Chandu and Holly and the sweetest shopping assistants and always take the time to help me pick out something I’ll love. Wish I could rate higher 🤍🤍

  • 5/5 Olivia C. 8 months ago on Google
    The best service I have ever received! Chandu is the most amazing retailer, she welcomed us in immediately and shared the pleasure with a nice drink of lemonade and put a massive smile on our faces.

  • 5/5 sylvester d. 1 year ago on Google
    Recently came into Secrets Shhh for the first time, looking to purchase a gift for my mum and was served by a lovely women named Dulari. she was absolutely amazing and made me feel very comfortable, such great customer service for my first time. Will definitely be back in store to see her, the next time I’m looking to buy some jewellery again.

  • 5/5 Crystal W. 1 year ago on Google
    Oh my god I cannot thank this place enough. My sisters birthday was coming up, and she decided to have a last minute party. She's very picky, and I was stressed enough trying to find a present. Dulari made it her personal mission to find me a piece that both my sister and I would adore. She very patiently showed me multiple pieces, giving me her honest opinion, and helping me look through multiple collections. My guardian angel! Will definitely be coming back soon!

  • 5/5 Antonia T. 10 months ago on Google
    I can’t even begin to explain my beautiful experience at highpoint secrets with the amazing Chandu! She spent quality time with me to pick the perfect lab grown diamond earrings and tennis bracelet to add to my collection! I am absolutely blown away with the quality of my purchase and the service from the beautiful Chandu! She is absolutely gorgeous, she took the time to get to know my style and help me pick the perfect pieces - I felt so looked after and my new pieces have already received so many compliments! I will definitely be back to see Chandu and purchase more diamonds in the near future ❤️

  • 5/5 Luisa F. 1 year ago on Google
    Staff members Chandu & Dulari at Secrets Shhh Highpoint store are absolutely amazing. They were easy to talk to and they know there products. Gave us advise on different products we were looking at. They both are very experienced , had patience and took there time with us. What anmazing experience in this store. Thank you lovely ladies we will definitely be back and recommend to others .Luisa & Maria

  • 5/5 Nicole I. 10 months ago on Google
    My sincere gratitude to the wonderful sales assistant Gina & Store Manager Chandu on the service received on my beautiful purchase. Gina went above & beyond to find my perfect ring which I’ve been waiting for. Always satisfied with the service received when I visit my favorite Secret store at Highpoint 100%.

  • 5/5 BWgz 9 months ago on Google
    Such a welcoming vibe when you enter the store. Chandu our assistant was genuinely interested in our story as a couple, as we purchased my wedding band. Highly recommend this store and service.

  • 5/5 Malmi W. 1 year ago on Google
    Please see salesperson Dulari! She was absolutely amazing and honest. She made me feel very valued and heard, and found me the most perfect ring for my special day. Love this store so much. I will be recommending to my friends and family. I'll definitely be back.

  • 5/5 Joy A. 11 months ago on Google
    I had the pleasure of being served by a wonderful young lady at Highpoint Secrets. Holly Graham. Holly has a highly professional approach to her work. Her level of service and information provision is faultless. Holly is a great listener too and she follows through with her service promises. I purchased a ring for my eldest daughter to celebrate her recent cancer remission. Holly was open to listening to her story too. A very special young lady in my book!

  • 5/5 Jasmine S. 1 year ago on Google
    I was buying a ring for my mum and I came in with no idea what to buy but Dulari was extremely helpful. Excellent service, great price for a gorgeous ring. Do yourself a favour and come over to this store, great products with reasonable prices.

  • 5/5 jungleman 1 year ago on Google
    I came into Secrets looking for an anniversary present for my partner. I was pleasantly surprised with, salesperson, Dulari and the team. This was the best customer service i've received. I highly recommend. 5 stars.

  • 5/5 Aiden A. 1 year ago on Google
    Great customer service received by the manager Chandu and the team! Highly recommend going to Secrets as the girls were fantastic at helping me chose a gift for my partner. Thank you again.

  • 5/5 Penelope K. 1 year ago on Google
    I am still shocked at the incredible customer service from Chandu. Chandu listened to EXACTLY what I wanted and needed and help me pick out the perfect pieces. She was so kind and helpful - I felt like she actually cared about helping me find what I was looking instead of every other sales person these day just trying to make you buy everything. I will definitely be back again soon. Thank you Chandu - you are a shining star!

  • 5/5 Maneth W. 1 year ago on Google
    I am very impressed with the customer service at this store. The gorgeous salesperson who served me, Dulari, was excellent and helped me purchase a gift for my mum. She found me the perfect ring for my mum. I will be letting all my friends and family to shop here, the prices and customer service is amazing!

  • 5/5 Libby B. 1 year ago on Google
    Super impressed by the level of customer service at Secrets Highpoint! Purchased a necklace as an anniversary gift from sales assistant Holly. I was taken away by the level of knowledge and enthusiasm she brought, and honestly made me feel so welcome as she genuinely cared about my purchase…definitely will be back!

  • 5/5 karen h. 1 year ago on Google
    Wow, I can’t believe that customer service still exist. I was convinced by my sister to come and check out the store. I was served by Dulari and Chandu to help me pick out a new pair of earrings and necklace for a big day. They took the time to explain the secrets difference and now I’m converted. The girls were extremely patient to deal with my indecisiveness and had allowed me see/touch and try individual items that I like. Afterwords, I had so many compliments with a my new pieces. Thanks girls, keep up the good work!! (I’ll be back again)


Call +61 3 8657 5975 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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