My Daughter bought a Betta, she always makes sure the water is perfect and her last one from another company lasted 5 years. In a matter of 5 days the fish from here started growing fungus and two days later is was dead, very disappointing..No wonder they don't have a replacement policy. Seems to be a recurring theme with a lot of reviews for here.

Not happy…. I bought a fish tank and fish a few weeks ago I had ordered specific fish so they would not fight in the tank…. I had some girl ring me and tell me some fish were out of stock which was fine it was only my center piece fish I was worried about with the small ones… I asked twice for her to go and check that the red jewels would be ok with the other fish I got… she checked twice with her manager and he apparently said yes they are not aggressive fish… after the phone call and getting them home I noticed he was nipping all the fish… I’ve just found him eating a whole one and he had killed all the tetras I had in the tank… all 5… terrible advise from management and now a complete waste of my $200 order… I’m so fricking disappointed…..

I don't like to write bad reviews at all, but I think this Aquarium needs to see this. The customer service is awful, it takes a long time for anyone to serve you. Even if you take a number and are number 1 they will just choose who they want to serve over you. Then once you get served they are very rude (have been served by at least 6 staff members and had this with all of them) and they have little knowledge on fish. The aquarium itself is filthy and just has such a bad vibe about it. I'll definitely be avoiding this Aquarium from now on.

I will start off by saying I love this place and the kids do too! Unfortunately the staff on the floor are more interested in talking to each other rather than offering a hand, the language barrier also was not easy to deal with. All in all they have great a saltwater and goldfish variety with few freshwater tropical. Plenty of feed and accessories to choose from.

Poor quality fish. Many were dead on arrival. Most of the rest died within 24hrs. Internal parasites, columnaris and who knows what else. Refunded for the dead in bag but not interested in the issue of having sent sick fish to start with.

I visited with my mum who has had an aquarium for as long as I can remember. She absolutely loved the store. They have a wide range of fish, from saltwater to fresh water. All so beautiful and in great health. They also have a wide variety of aquariums in different sizes you can possibly imagine. This is a one stop shop for all your aquarium needs.

Waited for 45 mins for service to buy a marine tank but had no luck. Asked one person but he was busy filling the tank with water, asked another person and he told me he didn't know much about them and he would get someone but never did. No service also in the fish area where I waited for another 10 mins. A lot of staff but no customer service. This is not the first time I have experience this. Management really needs to understand what their staff is doing or train to give better service.

One of Melbourne's bigger aquariums, as far as I can find, but I found the on-floor staff experience quite poor. The lady I've been served by 3 times is there to net fish rather than answer questions (simple questions like "Can X be kept alone or does it need to be in a school?" were met by "You can do whatever you like".) Also, any fish I bought have had a low success rate - 6 out of 10 red elephant ear guppies developed tail clamp & died in a matter of days. Good range, but lacks the expertise and attention I'm accustomed to from aquarium shops overseas.

A friend recommended Coburg Aquarium & oh wow, what an awesome place! My 12yo son was very keen to setup an aquarium with an axolotl. The staff were really friendly & helpful. Adam was amazing with my son & also had expertise with his own axolotl setup. My son is now successfully one month into caring for his fascinating axolotl & aquarium. Thanks Adam for sharing your knowledge & helping setup our first aquarium. It is brilliant & other people in the family sneak into his room to see it!

Have not had a bad experience here everytime we visit. They have a lot of varieties of fish, reptile, insects and products to accommodate aquarium enthusiasts. At times it seems they're understaffed as it can get busy and you have to wait to be served. There is no order, it's whoever's can wave a member down first. However, everytime we've been assisted, staff have been helpful, patient and friendly Prices are moderate to pricey and not clearly labelled, so you can't browse freely without waiting for a staff member and ask for prices or you just pay for it at the end if you still want it.

Thank you so much to Coburg Aquarium, they have gone above and beyond my expectations. Exceptional service received from my recent purchase with delivery arranged immediately and received the same day. •:*¨¨*:•Thank you for an easy, pleasant transaction. Excellent Service. •:*¨¨*:•

I got some beautiful fish delivered from these guys. They came quickly and safely. There was a slight problem, but was fixed instantly with no hassle. Will definitely shop here again. 🥰

Very unhappy. I asked for a pair of different species as a replacement for a missing stock. Coburg shipped 3 pairs. FF , FF and FF. 6 females. Oh that Wonderful Modern World! Fish were old enough to classify them as M or F. I guess customers should specify that they want a traditional pair, not any two fish. Literally money for nothing. UPD. The Coburg's "please contact us..." response below sounded promising, but nothing came of it. My email was ignored.

where do i begin? 4 months ago i bought a trio of red empress. 1 male and 2 females. 7 days for the fish to arrive. terrible delivery service. the male was nicely coloured, and the so called females were silver as they should be. 3 months later im looking at my fish and realized the female red empress were missing and i had 3 of the same coloured fish. it turns i was sold 3 males instead but 2 of which were juveniles at the time which means they would be silver too. when i emailed about this, long story short, i was met with a terrible response saying that they cant do anything about it since it has been several months since the purchase and the fish cannot be vented till they mature (meaning and confirming they sold me juvenile fish) and some times the colours can remain dormant. so in other words... lets just call them a trio and who cares.. by the time they mature its too late for a refund. terrible practice and service. first time buyer and last time. never again. from my experience i do not recommend. i hope others have better experiences that i did.

Super love with this place. They have a lot of variety of fish collection, fresh water and salt water fish. Good service and affordable price

High variety of tropical and marine selection. Unfortunately the fish I bought from there stores had ick or internal parasites. There was even some dead fish in some tanks that hasn’t been removed.

When in lockdown, you have the time to set up fish tanks and other projects. After setting up my tank three weeks ago. New tanks need time to settle. I can imagine that places like the Coburg Aquarium are inundated with orders, but I can highly recommend them. Last week I ordered 4 comets [one has died since - got stuck behind the filter :(] and the rest are pretty settled. The $9.95 I spent on mixed plants - wasn't not the best quality. The lime green gravel and fake wood decor all look amazing. The rest of the fish food and nets etc, no issues. I ordered a second time - $7 x2 bunches of plants were of a much higher standard and m comets love hiding behind them The live blood worms and the snail I ordered, were packaged well and healthy looking. The order turn around time is efficient / in a day and securely packed - well done on keeping going during lockdown.

The staff helped me learn the basics of owning fish and have been a great source of advice while learning. The shop is fantastic and the aquariums are a great distraction for the kids. Will be shopping there again soon!

Can't speak to the in store experience, but don't bother doing online orders from these guys. Even if you put your order in before 1PM as stated on their website (which is barely functional, slow loading times, can't open hyperlinks into new tabs...really weird) and live in a listed suburb you might just get told the order was too late in the day even though it wasn't. No real apologies about this either so when you go into the store and it becomes clear how much stuff is not going to be in stock it's just not worth the extra time you spend on going in to pick it up. Prices are not competitive enough to justify the mucking around. Don't say you offer same day delivery if order by 1PM if you don't.

First time "Fisho", George helped us with water testing and then selecting our fish as per our water results. We can't thank you enough mate, your knowledge from our water results to selecting fish was amazing. The pH was a bit high but George made sure that the fish selection matched it. It's only been 3 days but our Guppies,Platy's and Mollies look healthy and loving their new home. Thanks again mate for such great customer service. You "Rock". George and Janine

Don't order online from this store. I bought what was listed as an "aquarium maintenance system", and described as including a "hose, gravel tube, switch, hose connectors, faucet pump and brass faucet adaptor", only to receive the hose. I was told that I had chosen the option for just the hose extension. Their customer service was non-existent, there was no attempt to help with what I was missing or offer a refund. This was clearly a case of buyer beware, so hopefully this hopes other shoppers beware! And they charged $25 postage for the privilege.

So many varieties of fish, the marine was fascinating. Everything was well maintained. Lots of different products available including more unique things. Good aquascaping supplies.

I always stop by when we travel down from Albury. They have a great selection of healthy and well cared for fish and plants - lots of rare and unique finds too. The staff are always happy to help and offer advice. Great selection of tanks and supplies too.

Bought $60 worth of neon/cardinal tetras (10 of each) today, now all but 3 are dead after releasing into a very large completely cycled tank with 300 other community fish with no issues, I have over 40 years of fish keeping, never have I had this happen. Also charged twice for a tiny piece of Java moss at a ridiculous price.

They have variety of fish in the shop!!! I Finally found the brittle nose catfish!!!! 6-7$ for the size of 1-2cm. I bought the blue eyes albino brittle nose for about 40$+ and a new filter for my babies ❤️ happy customer!!!

Staff are nice but if busy it is hard to get any ones attention or help. I ended up leaving after not getting any help after half an hour and went back another day during the week. It is well set out and they have a large range but it seems a little messy and squishy in spots so not pram otlr wheelchair friendly.

My favourite aquarium store. Excellent varieties and usually the cheapest in town. There are lots of accessories and food in stock to choose from. The store has a big variety of fish on display, but if go late in the day there may not be much left. Best to be there around 10 am on a Sunday. Strongly recommend 👌

Terrific staff, very friendly and knowledgeable. Thanks to Adam and George for your advice and assistance. This is our “go-to” place for everything aquarium related. Prices are very competitive and they have a great selection. Highly recommended, thank you Coburg Aquarium.

What an awesome aquarium! You can practically find all sorts of freshwater and saltwater fishes, accessories and more. A huge range variety of live plants, moss, corals and more! There's even a collection of reptile - scorpions, frogs and lizards. We've absolutely enjoyed our visit to the site. It's been a joy!

Had a great experience when myself and a great friend of mine visited the store. The staff could not have been more helpful. We were given a guided tour of the whole store, including behind the scenes and Wow. Would recommend that you visit here. Thanks Greg for your continued and ongoing support. Pete Irwin.

Such a great store. Same day delivery for all my fishy needs. Bought two pretty betta females and 2 sharks that were delivered that day and are going strong. Delivery guy is awesome as well. A very positive experience!

the workers are lovely and their range of products are good however when I went there were so many dead fish in the tanks. especially one tank I saw with a betta sorority there were 3 decaying bodies that looked like they were there for a while. also bettas are supposed to be kept in a low-flow environment but seeing them kept with filters that are set on high was disappointing

Excellent service and great pieces. I always find what l need. Staff are knowledgeable and l can trust the advice lm given. These are my babies and l am so glad that the team at Coburg Aquariam help me look after them.

I received my beautiful neon tetra group the day after I ordered them from Coburg Aquarium. They arrived healthy and 'happy' and are now enjoying their new tank/home [after acclimatizing]. I can highly recommend Coburg Aquarium for, what I have experienced with all of my orders, sending me healthy livestock and in a very quick delivery time. The fish arrived packaged in a very safe and secure way, and handled in also a careful way in transit. I wouldn't hesitate purchasing livestock and other products from Coburg Aquarium again in the future. The image below shows just a few of the neon tetras with a couple of my ember tetras in the background.

Wide variety of different fish species,well managed ,reptile like snake turtle,blue lizard plus hermit crabs are available. They have their own car parking space, but felt little bit expensive compared to the place we have been in Sunshine and footscray .otherwise its good.

The staff here are knowledgeable, but the state of some of the fish is pretty sad - in particular the betta fish. My betta was very sick when I brought him home and 3 months later is still not very healthy. He had quite a severe case of popeye. His left eye fell out during the 1st week with me, and the right eye after the 3rd week. He’s totally blind now and needs to be fed with tweezers.

I wish the staff were more helpful or even acknowledged me in the store. The past few times I have gone in wanting to buy products for a paludarium project I have just felt uninspired due to lack of help/no prices on items/lack lustre feel of whole store. I will be back to buy more fish because the store is local, but that's about it.

5 star rating. 3rd times I ordered. Each order arrived the same day. Happy healthy fish. Excellent service. Highly recommended.

Recently purchased some guppies online. I was a bit nervous as I had never purchased fish online! However, they were delivered within a mater of days with each fish looking happy and healthy. I had one female guppy in my tank, so now she has plenty of friends to hang out with! Very happy with my purchase!

I haven't bought anything yet..but the advice I received from staff today was remarkable! Some new faces working in the front were so helpful and definitely happy to assist! Thank you as I have learnt heaps & will return soon for my purchase.

I received my gorgeous betta tonight !! Didn’t expect to receive my fish today though, it’s a big surprise that the staff is still delivering my order!! Thank you so much and I’m happy with my beautiful betta! :)

So many varieties of tropical and freshwater fish! You can even buy some of the reptiles without a license which is cool (the turtles). Plenty of fish tanks, food and tank accessories too. Fun place to just look around, I dare say better value for money than the Melbourne aquarium in the CBD.

We went to buy more fish for our kids and came across an awesome staff member call Sunny!! He had great knowledge about the tanks, fish and evrrything else. It was a rainy day today, but Sunny brought out the sun today. Thank you Sunny!! Amazing customer service. This is our fish store from now on.

Great shop Staff are quite rude though we were in there to stock our tank. Every time we got someone to talk to other staff would interrupt us. Then we finally got a guy who didn't seem overly keen to talk to much. Then just walk off mid conversation. So we left and another shop gets our money. Sad to see such a great shop with such rude staff.

Purchased 2 fish recently overnight delivery packaged amazing beautiful gold saum! Just wish they had more Africans and Americans id stock up!!!

Very knowledgable, Little pricey for some items though (Male Fighter fish starts from around $35+ for a very below average quality fish, whereas Sunbury Pet Barn a much better quality fish starts at $10 each), but the experience and product range and knowledge is second to none in Melbourne.

Hands down one of the best aquariums in Melbourne. Friendly staff, great selection, great prices and beautiful healthy fish.

I am not the one to give negative comment so I will not give one, would definitely like to suggest to show a bit more enthusiasm towards the first timers, who are looking for some hands on information. I was told I could have 20 fish in a 23 litre tank! I have had more than one such experience. I can see you are a big fish place but kind and friendly service goes a long way. I have moved on to a much smaller fish shop, even though the variety is less but warmth by the staff is much much more. A friendly smile hurts none, smile a bit more. Good luck.

Its always stressful when you’re having to move house let alone when you want to make sure that your fish and tanks will make it there safely. I was so impressed with the assurance that Coburg Aquariums offered with transporting my two fish tanks to my new home. They went above and beyond while still being super efficient. Thank you so much!

Great range of stock, accessories and fish. It defiantly is a one stop fish shop. However the customer service could be improved. A few customers and myself were waiting at the register waiting to be served while a staff member walked right by ignoring us. A young lady was serving another customer or two with the stock and had to ask the other male staff member to assist. Didn't feel quite welcomed.

Very, very impressed with Coburg Aquarium. I recently purchased a quantity of Sucking Catfish and Mystery Snails for "Seafood Tuesdays" at my boutique restaurant in Heidelberg. Customers loved it!! Will come here again for home cooking as my restaurant has now been shut.

Visited Coburg Aquarium on a whim, and I'm so glad I did. Kendall was extremely helpful with all my questions, and she had genuine enthusiasm about the fish and setting up at home aquariums. Can't wait to go back!

Extensive range of aquatic life. Regularly getting more stock. It's like Christmas morning for the sea life lover to visit the store and check what they have in stock each time. I enjoyed that shopping experience thoroughly. More fun than visiting the Melbourne Aquarium because it's free entry and you can leave having purchased your own piece of exotic sea life to enjoy at home. The staff are extremely knowledgeable, friendly, and helpful. Smaller range of reptiles.

We received excellent service today at the Coburg Aquarium whilst selecting our fish and plants. It was followed up by the service we received at the cash register by, Con, thank you everyone we will definitely be back.

Have had nothing but the most positive experiences here , 9/10 times they have in stock what we require plus more and their fish variety is extensive. Some fish breeds are expensive but it’s quality at its best. Merry Christmas to all at Coburg Aquarium and also to everyone who reads these reviews

I've visited quite a few aquarium stores all over Melbourne, and Coburg Aquarium is probably the best one, along with New Life Aquarium in Keysborough. HUGE selection of fish, which all look happy and healthy. Great variety of hardscapes. My only comment is that many item prices aren't labelled and I don't want to keep flagging down staff to ask for prices.

Absolutely disgusting customer service and they don't seem to care about anyone or anything but money I received fish from them twice being a new customer not a new (fish person) like they assume to everyone aw ( have you tested your water ) well I could ask you guys the same question all my fish where healthy and happy until I added fish from there aquarium and I was welcome with disease thanks Coburg appreciate the accountability for your own actioned maybe just look after your fish and your customers and I wouldn't have to come in and personally talk to you guys just to resolve a problem that you guys started just another fish that had to be flushed wonder why and just an FYI I've already treated my tank hard I've done everything possible and you still have the hide to say oh get this brand How about you treat your fish with that brand so than I wouldn't have to 🤔 and just to top that off I get told go buy coprumin however it's spelt I don't even care at this stage I get recommended a product that is not sold anymore because the chemicals in it are illegal in Australia I go down to Grimshaw in Bundoora and get told that straight off the bat but I get sold disease fish from you guys and can't get given solid advice of how-to deal with it absolutely pathetic I will never be coming back PS I wouldn't listen to Greg I don't even know who he is but he has no idea good luck mate 👍