My son is being treated at Craig for a TBI. While my son was at his previous hospital and we we given the opportunity to take him to Craig, we were told all the wonderful things they do. The therapy itself for the patients is wonderful but everything else was vastly overstated. We were repeatedly told it was very family friendly and family oriented and we have yet to see all of that. The therapist allow you to join sessions but then I was told to just take care of myself and let them do their job... I'm his mother, I'm going to be there. I was also told I couldn't spend the night with my son in his room... which I wasn't asking, I was letting them know I was doing it, I'm his mother, that should never be questioned as far as I'm concerned. We heard that Craig was consistent and efficient and we have also not yet seen that. There is definitely a lack of communication around here. And not really any straight answers unless you ask the same question a number of different ways. Again the therapist have done great things with my son, but you need to be extremely patient to deal with some of the "procedures" around here.

Dr. Timothy Poate sent a referral of me to the Craig Hospital outpatient spinal cord injury program months ago and Craig Hospital never contacted me. Even though they are booked until November, someone should have scheduled already. It is probably too late for me. They don't take this seriously. They won't do anything about dropping the ball and there are no other places for spinal cord injury.

A person walked in next to me asking if he could use the restroom and the person at the front desk wearing a maroon shirt with brown hair in a bun and tan skin tried to deny the man who had came in next to me the right to use the restroom, and as the man looked for the restroom she had rudely said to me. " I hope he's not homeless" It's very disgraceful to discriminate against people based on either their background or their financial situation . Furthermore I hope that she knows that it's a human right to use a restroom and It is against those human rights to deny any type of toiletry usage. If I was the homeless man, I would probably file a lawsuit, I expected better from this place and that they hold higher standards but it appears that my standards were too high It saddens me that she could be on a cell phone, not even paying attention to doing her job Yet she can judge so quickly

A top notch inpatient SCI rehab facility... BUT you must understand the nature of SCI and you must be polite to the incredibly hard-working staff. A few bits of advice if you're headed to Craig: 1. Try to make friends with other patients and their families 2. It's tough, but try not to fixate too much on regaining mobility 3. Try to get outside, even just to the roundabout/courtyard, every day 4. As a family member/caregiver, try to attend as many therapies as possible so you can learn, too 5. Set several SMALL goals and share them with the therapists-- write them on the whiteboard on your room 6. As a patient, push as hard as you can in therapies, but don't be afraid to take a rest day (even if the staff teases you for it) 7. Get the TSA cares information for any time you may need to fly 8. Take the secret tunnel to Swedish Hospital if you're not feeling the Craig cafeteria food 9. Try and do pool therapy ASAP 10. Join the (not Craig-affiliated) SCI discord (found through reddit on r/spinalcordinjuries) for patients and follow WAGS for caregivers The focus of Craig's SCI program is to prepare patients to live as independently as possible with their CURRENT level of ability. Therapies will focus on finding the right assistive technology, strengthening and stretching the muscles that are in voluntary control, and performing daily tasks despite new mobility restrictions. I will admit I don't have any other facilities to compare Craig to, but they negotiated with our insurance to make sure we were able to stay in their care until we were prepared enough and stable enough to leave. The expertise of the staff there is incredible, but the negotiation our social worker did was enough alone to make our stay worthwhile. Family members should try and attend therapies as much as possible (unless the patient requests otherwise). Being able to get guidance from the therapists and practice important skills together is absolutely invaluable. Be kind to the techs and nurses! Well, be kind to everyone. But the techs and nurses have all kinds of tips and tricks that they'll share if you express interest and haven't been giving them a hard time. The only faults of Craig are because of the constraints of our healthcare system. In a perfect world, patients would be able to get more sleep, take fewer laxatives, and stay in inpatient for longer. Because everyone on the team wants to maximize the patient's time in inpatient while insurance companies are trying to cut things short, that's not always possible. I sincerely hope that we find a way to restore full mobility, somehow, for everyone with an SCI in the near future. Until then, Craig will do everything they can to send you back home able to live as independently as possible.

Craig Hospital has been nothing short of amazing. After a catastrophic motorcycle accident in July 2021 my husband was transferred to Craig Hospital. The Doctors, the team of PT/OT/Speech/mental Health and all nursing/tech teams were so far past wonderful, I don’t have a word for it. From the amazing technology in the gym to the entire teams personal investments with our family. These people cared, like on a real life, deep in the thick of it kind of cared about not only my husband but our whole family. My kids and I watched them transform my husband to become independent and strong in his chair transfers and all daily tasks that he will need outside of Craig. Craig took a very hard situation and used all positive reinforcements to teach our family to live happily and confidently in our new normal. Every staff member made it happen. The support staff was just as amazing and are still helping us with our transition to outpatient. I can not give this Hospital enough stars. 🌟🌟🌟🌟🌟

We are still inpatient right now and upon reading all of the one star reviews I cannot agree with any of them that put this place down. My husband has a severe brain injury along with multiple amputations and they believe in him when no one else did. The nurses and techs are amazing and treat him like family. The therapists work Patiently and diligently with him and expect the most out of him. The place is clean and is such a hopeful atmosphere. We’ve been here over 4 months and while I miss home so much my husband is right where he needs to be. They’ve taught me so much so when we go home he is going home and not into a nursing home. My husband was in an LTAC facility for 4 months before Craig so I saw what overworked was there and consequently how patients fared poorly because of it—not the case at Craig. We are glad to be here and would recommend this place if someone had the misfortune of needing such a facility.

Such a positive, family environment. Felt so honored and grateful to be there. It was a struggle to get there, but so well worth every ounce of effort. All of the staff are exceptional and truly caring and professional. My fiance suffered a stroke, was given very low expectations for recovery, and Craig turned all of that around. They had him out of bed and showered for the first time in a month the day after we arrived. They didn't stop providing him multiple options for medical treatment, rehabilitation, recreational activities, and hope for our three months there. Today he is continuing to make great strides in his recovery thanks to the wonderful time at Craig. As a caregiver I, too, am deeply grateful for all that I learned there and use daily. We will always be proud to be a member of the Craig alumni family.

I was in a motorcycle accident, it was a hit and run, and am a t-9 paraplegic. Craigs hospital refuses to have me or help me rehabilitate because of my mental health history. It has been nine months and I'm still dependant on people to help me because I cant find a rehab to help me learn more of how to be independent. I am 37 years old and live in a nursing home. Thanks Craigs Hospital, for showing your sympathy towards people with mental health problems.

I was in a severe accident. I was extremely injured, including brain injury, and a five broken vertebrae. This is, by far, the best hospital I have ever seen! They are great at what they do, and they actually care! The facility is very nice, including an apartment building they use like a hotel for your loved ones visiting. It is nice! I have seen hospitals all over the nation, through family injuries, and illnesses. NONE of them begin to compare! Even out in DC, the hospitals there don't touch Craig. Other hospitals should try their best to be more like Craig! They make good food too! Always have a tech with you, as long as you need it! What a beautiful place! What amazing people work at Craig! I couldn't have asked for a better hospital, doctors, nurses, or techs! I consider myself very lucky to have been there! I was there for just over 3 months. They still care how I'm doing! What an amazing, fantastic place! Thank you for making so much injury liveable, and having such a great staff! Craig rocks!

We felt so fortunate that my son was able to rehabilitate from his motorcycle accident at Craig. I can’t imagine having a better experience anywhere else. My son arrived at Craig just over a month from his accident date. He had a serious TBI with very limited mobility on his left side. The staff was attentive, friendly and vey professional. We worked with a great team of therapists who coordinated together his recovery. He was walking and talking in no time! Their program is structured such so the patient improves daily. The rooms are comfortable (except for the recliners. They are the most uncomfortable chairs ever.) and roomy. The food is probably better than average hospital food. The equipment is state of the art and he loved the warm therapy pools. We loved all our nurses and techs. It was almost (almost!) sad to leave. I would be hard pressed to find any place better to recover from a TBI or spinal injury.

I am currently on the road to recovery and am on the mend from the oppression that I experienced from working here . I am very thankful that I am now working in a healthy work environment who respects all of their nurses, does not allow oppression in the workplace and teaches classes on inclusivity and equity. Now after this education, I am realizing how oppressive Craig hospital nursing department has become. The nursing department does not allow their nurses to have a break every 90 minutes when they are doing TPC with aggressive behavioral patients. That is what I received in an email from HR which came directly from the new nursing leadership. We are not allowed to turn down patents like we used to who we do not feel safe to work with doing TPC which is essentially, you are doing two jobs as the nurse and the tech with an aggressive TBI patient who most of the time are very strong male patients who have a history of punching a lot which is too much for anyone to do. We have had nurses and techs really hurt doing TPC and BA with not enough adequate support and Craig does nothing to change it or support their staff when they are hurt. This is not a safe place to work and they overwork the nurses which can put the patient in danger. Craig hospital used to not be like this and now they have new leadership which is very oppressive, not honest and is not safe. I was judged for practicing Hinduism and was told as a nurse by the new nursing leadership VP Derrek Hidalgo that I was a nurse and only a nurse and my job was to give meds and chart. That I thought I was better than everyone else and to go take my holistic nursing elsewhere when I spoke up for my patients and nurse staff safety. Craig used to be more diverse and empowered me when I was a young new nurse and it is sad to see that it has changed and is no longer like this. The doctors are absolutely wonderful and so are the OT. PT and ST. It is the nursing leadership that is the driving force of the hospital and it is sad to see how powerless and disempowering it has become. I am so thankful that I got out and am learning that there was nothing wrong with when I spoke up for my safety and the safety for the patients and for speaking up when I did. I am on the road to recovery. I am now with people who support me and empower me so that I can empower the people that I serve.

Went here after my accident, everyone was great but they were very low staffed which made things a little difficult. It's been many years since I've been there so it might have changed, but with the covid and nurse crisis, I highly doubt it. People say it's a difficult place to work, but if you have alot of compassion, it shouldn't be that hard. Only bad thing I have to say is the lack of social life skills. But they are still very low staffed. They need more nurses and doctors with lots of compassion, if this sounds like you, I definitely recommend you working here so future patients have a better chance at recovery and the world ahead of them. There are two sides, one for older people and one for younger people. Both are in need of more staff, hope to see lots of help going their way!

The nursing leadership was also very toxic for me. When I was a tech here my Nurse, SANTI VAN MALDEGHEM (who was supposedly my friend and was charge nurse), started dating my fiancé behind my back, when we were on a break trying to figure things out before the wedding. She then made up a lot of lies about me, to make me look bad to the other nurses. She then married my fiancé, and would bring him up on the floor i was working on, to show their new kids and rub it in my face. She had a lot of insecurities and she hated that i was “pretty,” or so I was told by nurse manager JENN BIGGS. Apparently she’s a very hurt person, because she also did some mean things to her team partner. She would give her all of the work and she would still take the credit. I have never worked with so many people who happened to be very cruel, and do not have real compassion in the workplace. I was tortured and humiliated with lies by a group of girls. They would send false reports, and I was pulled in to the managers office on several occasions for ‘said reports’ about me. There were days I was not present and was at school, thus I had an alibi and proved I was being targeted. More-so, the hired one of the techs/ bullying girls, AMANDA LUNA, to then become an RN. They knew about her previous behavior and how she tortured and bullied MANY PEOPLE, yet they hired her from tech to RN, and she still works there til’ this day. The people in nursing, especially higher up’s, are more about themselves and use the patients to make them look good. I have never met so many covert narcissists who work in healthcare in my life. I tried to ask for help and one manager called me a brown girl, and the other manager said it was because I was “pretty, the triple threat: brains, looks, and personality.” Yet, they didn’t do anything because management are all friends/ biased, and they do not follow ANY standards. I was also harassed and bullied by charge nurse JANET STEINER RIFE, who believed one of the techs CHRISTINA LISA PEETE, that bullied me constantly- and was willing to write me up without proof, because she and Christina were friends!! This is what it was like to work at Craig, and I too am in a healing process from all the trauma I received at this hospital. It has made me change my course of study from medical to law. Also, I used REAL NAMES, because I was specifically targeted by a group of women who lied about me to get me written up and fired. So if anything, there’s a defamation case I can pursue against all these people, and more, for what they have done to me. My mental health has been ruined and I’ve become suicidal thanks to my treatment at Craig Hospital. People deserve to know what hides behind the masks of others… people aren’t always as kind and great as they appear, especially people I’ve met here. Lots of hidden faces/ behaviors behind fake personas. Try and sue me, I already claimed defamation against Craig this past summer 2023!

I had the best help there, for my brain injury. I highly recommend the place, but when you are done there, you lose all connection. I found additional help, but fell off a cliff, with craig, even when I reached out.

Failure to listen to urologic concerns, leading to bladder stones and pressure sore. You would think a doctor with paraplegia could listen..

Absolute best. 100% happy that we traveled to Colorado for care.

Craig Hospital is amazing. My husband in 2018 had a terrible ski accident. He had a serious TBI and other serious injuries. We were from Indiana 1600 miles from home. After spending time at Denver Health in a coma in the ICU and in the PCU my husband needed Rehab. I wanted to go back home for his rehab but he could not travel. I was given several opposition's for rehab which included Craig. I am so thankful I chose Craig. Craig was our home for 2 1/2 months and they sure made us feel like we were home. Being 1600 miles away from home and all alone they gave me 30 days stay for free in the hospital apartments. My husband's treatment there was fabulous. My husband is back to work doing the job he loves being a firefighter. Thank you Craig for all you did for my husband and my family.