5/5 Kelli K. 5 years ago on Google
My
husband
(who
is
Canadian
-
our
bizarre
and
broken
medical
system
is
a
non-navigable
mystery
of
BS
to
him,
so
I
have
to
guide
his
every
move),
suffered
a
fairly
severe
animal
bite.
1.
The
staff
here
was
kind
enough
to
look
at
his
arm
prior
to
having
us
do
any
check-in
paperwork
to
determine
if
we
should
be
seen
at
the
ER
instead
(potential
nerve/tendon
damage).
We
did
end
up
in
the
ER
instead
during
the
first
visit.
2.
The
receptionist
was
able
to
work
with
his
existing
insurance
that
we
never
received
an
ID
card
for.
They
are
in-network
for
his
insurance.
3.
Despite
the
ER
wanting
us
to
go
back
to
them
so
they
could
make
bank
on
his
closure,
this
UC
took
us
in
and
handled
it
as
a
follow
up.
(Read:
$$$$$
savings,
and
time
savings).
4.
They
were
extremely
thorough
with
his
closure.
They
consulted
with
the
ER
physicians
when
they
had
questions,
instead
of
guessing
and
proceeding.
They
spent
a
few
hours
performing
some
complicated
sutures
without
rushing
off
to
something
else.
5.
I
like
that
they
let
a
tech
who
was
interested
watch
the
procedure.
Everyone
has
to
learn
somewhere.
6.
They
were
non-judgmental,
personable,
respectful,
and
kind
the
entire
time.
They
had
communicated
within
themselves
so
we
weren't
a
surprise
when
we
returned
after
the
initial
staff
left
for
the
end
of
their
day.
7.
There
was
complication
on
my
end
with
insurance
claims,
and
they
were
fully
willing
to
write
a
statement
for
me
to
submit
that
helped
tremendously.
8.
They
ultimately
are
BCH
along
with
the
Foothills
ER,
so
records
were
easily
available.
9.
They
sent
us
with
the
extra
supplies
we
needed
to
change
dressings
over
time.
10.
Very
clear
post-care
and
follow
up
instructions.
I
haven't
been
billed
yet,
so
I'm
still
waiting
to
see
how
that
turns
out,
in
terms
of
accuracy.
My
husband
is
back
there
today
for
the
removal
of
the
stitches
and
a
checkup.
He
wanted
to
go
back
to
them,
"Because
it's
the
only
time
in
this
country
that
I've
trusted
someone
to
not
screw
me
over
for
profit."
He
opted
to
visit
them
again
instead
of
see
a
family
doctor
with
an
appointment.
We
are
fans
of
the
Gunbarrel
urgent
care!
Thank
you
everyone
who
works
there!
1 person found this review helpful š