Dakota Ridge Family Medicine

Family practice physician

🫤 Dr Garcia showed up an hour late to my appointment with zero apology and was extremely rude the whole time and completely invalidated my symptoms. I have gone to see her twice and she has a bad attitude, disrespectful, and very condescending. Other than that, I have had great experiences with the fr... People often mention time, appointment, staff, doctor,


Address

2995 Baseline Rd, Boulder, CO 80303, United States

Website

www.bch.org

Contact

+1 303-415-8900

Rating on Google Maps

2.60 (80 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 9 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: time (9) appointment (8) staff (8) doctor (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Sophie B. 1 year ago on Google
    Dr Garcia showed up an hour late to my appointment with zero apology and was extremely rude the whole time and completely invalidated my symptoms. I have gone to see her twice and she has a bad attitude, disrespectful, and very condescending. Other than that, I have had great experiences with the front desk and everything else.
    4 people found this review helpful 👍

  • 1/5 Lola K. 1 year ago on Google
    Doctor will not do much in terms of making things easy, for you or helping you navigate the medical system in any way and it takes days to a week to get in contact with anyone. Doctor and staff don't answer the phone or online portal for a long time. Generally, don't go here if you can help it.
    3 people found this review helpful 👍

  • 1/5 J T. 2 years ago on Google
    I just got off the phone with a receptionist 11/17/21. and she was extremely rude. This is the first review I’ve ever left so you know it’s bad… I canceled my appointment with a hour in advance and I know that’s bad but I couldn’t leave work and it was very sudden. It wasn’t what she said it was the way she said it. Her tone was blunt & unthoughtful. She told me there are a lot of sick patients that could’ve taken my appointment today but in a really rude tone I apologized several times and told her I can’t leave work and she continued to have a awful attitude. I haven’t even seen a doctor here but I’m considering canceling my appointment altogether and going to another clinic. :( it rlly hurt my feelings..and made me feel horrible.
    3 people found this review helpful 👍

  • 1/5 Evangelina.y.Jorge M. 1 year ago on Google
    Went in as a new patient, Dr. Ashley Garcia was very unhelpful with anything. Sounded like she was going off a script following steps on the computer. Was not able to get my thyroid rx filled for 3 weeks and has been the worst visit I’ve had to a Dr. Highly un recommended!
    3 people found this review helpful 👍

  • 1/5 bryan t. 1 year ago on Google
    I have been with Dakota ridge for over a year and I have had nothing but grief and let down. You have to pry the doctors about your problems to only have them address other "problems" that don't solve the issue at hand. If you want a doctor that you need to see that week. Good luck. And if you do get in they only address 1 issue at a time. What if I have multiple ailments? You're making me come back to have a 3 minute discussion that could've been handled while I was already there. Waste of my time and yours. This also causes scheduling issues. Finding a new physician immediately.
    2 people found this review helpful 👍

  • 1/5 luke h. 1 year ago on Google
    The staff here seem unwilling or unable to correctly do their jobs. For any simple question I ask these people always seem to have some really long indirect answer or excuse to prolong having to actually do their job. Aswell this practice no longer even has a lab just abunch of disgruntled uncaring rude workers from the front desk to the doctors and nurses themselves completely inept in everything’s from medical care to people skills. Would recommend going to another practice.
    2 people found this review helpful 👍

  • 1/5 Robert G. 2 years ago on Google
    I was told my insurance was covered here by them when I arrived. Then I got a $2,000 bill and was told "oh sorry your insurance isn't covered here" so I tried to work with them on forgiving my charge and was told they'd put my account on hold so it doesn't go to collections and they'd contact if they need additional information. I never heard back and they just put my account in collections. When I contact Professional Finance Company, the company to whom they sold my debt, I was asked for my account number from the letter I received. I never got a letter or a call and when looking up my social security number, Professional Finance Company said I wasn't in there system.
    1 person found this review helpful 👍

  • 5/5 Rachel T. 2 years ago on Google
    I've been going here since 2010 and despite moving around the Denver area, I haven't wanted to find another doctor. Originally saw Doctor Carlson and she's wonderful, really listened and actually referred me to a specialist who diagnosed an issue that a previous doctor was just throwing antibiotics at and not solving. Overall she's been great but hard to schedule last minute when some illness comes up. So I've also seen a lot of NP Ashley Garcia who's also been really wonderful. I would recommend this practice.
    1 person found this review helpful 👍

  • 5/5 Anthony K. 2 years ago on Google
    I met with Dr. Dodson today who was very personable and professional, along with the assistants on staff. Front desk is definitely busy on account of all the doctors they have crammed in that building and patients coming and going. They wrapped up what/who they were working on in a reasonable time to address my needs.
    1 person found this review helpful 👍

  • 4/5 Anna-Sophia W. 2 years ago on Google
    I absolutely love the doctors I've worked with, they listen to my problems and concerns and take me seriously when I bring up my concerns. The front desk staff is kind when I go in, but it's really difficult to get in contact with them. I've had multiple calls go unreturned, and very rarely do I get answered during working hours.
    1 person found this review helpful 👍

  • 4/5 Eden S. 2 years ago on Google
    This practice is not the one I usually go to, but they were able to get me in w Dr Berghoff very quickly when my doctor could not. I thought she was extremely thorough, reviewing lots of background and options, as I wasn't her regular patient. I will say my appointment started about 30 minutes past my appointment time, but even with that, I never felt rushed in my appointment. I'd recommend her.

  • 5/5 Sarah H. 1 year ago on Google
    I love this practice. I’ve been going to them since 2014. I now live in Denver and still use them the past 6 years since I moved. I always see either Melissa or Alyssa and they are both great!

  • 5/5 Nicole D. 1 year ago on Google
    Dr. Dodson is professional, excellent bedside manners, knows his stuff and is easy to communicate with. Spends as much time with you as needed. Also the office staff is overall amaaazing and their new building is ridiculously nice. So glad I finally found a PCP that I like.

  • 1/5 Rea B. 1 year ago on Google
    The front desk staff has been friendly but working with our primary care physician has been a nightmare. Shaming my son, dismissing my views on non medicinal exemption for vaccinations. I will not be going here anymore. My entire family did not feel cared for by her. There were other physicians that we worked with also that were strange in their approach. Not sure how to put it into words. Just not genuine.

  • 5/5 Max M. 10 months ago on Google
    The last time I was here, I had a good experience. Everything went smoothly. Today, Dr. Garcia was 30 minutes late. She only shows up after I asked a couple of their staff members about her tardiness. One of their staff responded rudely saying she is with another patient and that I can reschedule, without any regards for my time. Consequently I missed my other appointments and threw my whole day off. It took me over an hour to schedule an appointment, because they were not answering their phones during business hours. I finally called Boulder Community Health and scheduled through them. Dr. Garcia is a good doctor. 5/23/23 Things have improved a lot at this office, so they are at 5 starts now.


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