Genesis Health Clubs - South Suburban image

Genesis Health Clubs - South Suburban

Gym Personal trainer Physical fitness program Pilates studio Womens personal trainer Indoor swimming pool Weightlifting area Indoor cycling Basketball court Body shaping class

One of the Most Reviewed Gyms in Des Moines


Address

401 E Army Post Rd, Des Moines, IA 50315

Website

www.genesishealthclubs.com

Contact

(515) 287-2582

Rating on Google Maps

4.80 (412 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 5 AM to 10 PM
  • Tuesday: 5 AM to 10 PM
  • Wednesday: 5 AM to 10 PM
  • Thursday: 5 AM to 10 PM
  • Friday: 5 AM to 8 PM
  • Saturday: 7:15 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: workout (13) location (12) friendly (11) love (11) room (10) time (10) people (10) Genesis (9) helpful (9) great (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Daniel G. 1 year ago on Google
    My wife and I stopped in to Genesis today to check out memberships. We were greeted by Caden. He was very courteous and professional to us. He was very helpful with answering all of our questions. We also met with Garrett. He was very informative and courteous as well. We are looking forward to being members of Genesis.
    4 people found this review helpful 👍

  • 5/5 Jaden S. 1 year ago on Google
    Dropped in here for a day coming from KS and passing through. The staff was so friendly and helpful. The gym has everything you need for a good workout! The cardio room and the weight room are separated so it’s very easy to compartmentalize your workout as well as have plenty of room! Will be coming back again if I can!
    4 people found this review helpful 👍

  • 5/5 Rehgan S. 1 year ago on Google
    South suburban Genesis gym is amazing. Their staff is super friendly. The facility is always clean. My son loves Kids Care and going Swimming. Which allows this Mama time to get her workout in without worry!! Love this facility.
    4 people found this review helpful 👍

  • 5/5 baleman1999 1 year ago on Google
    The Guys Chad and Kaden are hands down the best customer services guys. First time in I felt welcomed, and since I didn’t have a membership they offered my first visit free. After a good workout on the basketball court with my brother, they even gave me a genesis t shirt on my way out. Earned my respect, business and I’ll definitely be coming back!
    3 people found this review helpful 👍

  • 3/5 Ellen P. 1 year ago on Google
    Joined in September of 2021 after a wonderful summer of outdoor swimming. It was critical to me to go to a place that has a pool. My single membership includes unlimited access to the entire facility. I added some personal training sessions to start on the right foot. My monthly dues are $47. Basketball courts, pool, cycling room, weight room, daycare, treadmill/climber/elliptical room, offices, locker rooms, restrooms in 2 locations.They have several group classes like swimming, cycling, yoga, and all kinds of things to do in a group. Handicap accessible facility with plenty of parking available. *Additional feedback. The first 3 or 4 months were wonderful. When my schedule changed, so did my experience at Genesis, not in a good way.
    2 people found this review helpful 👍

  • 5/5 Lew S. 1 year ago on Google
    Have been going to the Forever Fit class since October of last year. The class is very age-appropriate and works many different muscle groups. Instructors are very accommodating for all levels.
    2 people found this review helpful 👍

  • 5/5 Sydney D. 1 year ago on Google
    Excited to start going to the gym! Caden was super helpful signed me up quick. Everyone was super friendly. Looks fun. Lots of things to do!
    2 people found this review helpful 👍

  • 5/5 Vicki W. 1 year ago on Google
    I have been going to Genesis South for a couple years now! Love the pool. It’s always warm and clean. The dressing rooms are always clean and the employees are helpful and friendly. Reviewed by Vicki Wiebelhaus
    2 people found this review helpful 👍

  • 5/5 Adam K. 1 year ago on Google
    Their new young personal trainer (who is my wife, which I need to add since management thought it was creepy sounding enough to reply and clarify) is really attractive and I come in for the eye candy, and so I can continue to be her eye candy.
    2 people found this review helpful 👍

  • 5/5 Adam C. 1 year ago on Google
    Just signed as a new member today. Very nice facility. The staff was very friendly and helpful. I am quite satisfied with my decision to join. Can't wait to take full advantage of what they have to offer
    2 people found this review helpful 👍

  • 5/5 Maya L. 2 years ago on Google
    Genesis Health Clubs - South Suburban location is a great workout gym for me! The cardio room has great machines such as treadmills, stair stepping machines, rowers, and bikes. The only thing I would change is to have more windows. The weight room has a very wide variety of assisted machines and free weights as well. I do like assisted dip machines which they do not have. They have a pool, basketball court, and workout classes as well. I do wish they had racket ball available. Overall, I'm extremely happy with this gym!
    2 people found this review helpful 👍

  • 2/5 Austin S. 2 years ago on Google
    Tonight I showed up at 9:14 to workout, the door was already locked even though the gym doesn't close until 10. I called the front desk and asked why the door is locked and was told that it is regularly locked at 9:15 as 'most people don't get a workout in within 45 minutes.' I was then told that I would be let in, with a tone as if they were being nice and letting it slide this one time that I would be let in when there was still most of an hour left of open gym hours. My workout was planned around the remaining time and I knew how much time I had, I'm not sure why the front desk workers need to determine the members timeframe for their own workout. I was then reminded by the same worker when there was 10 minutes, 5 minutes, and 2 minutes remaining before the gym closed - truly giving me the impression I'm incapable of telling time. I was out of the gym by closing time, as usual when I visit. In other notes, there is only one squat/deadlift rack for the entire gym. Multiple times I have seen 3 unrelated people ask to jump in to lift with each other, all while I would have been the 4th in line waiting. The free weights and weight sets all seem to have been bought at random and it's hard to find matching sets or the same type of weights. Regarding gym hours, the gym closes at 8pm on Fridays and 6pm on Saturday/Sunday. The other Genesis locations do not close this early. This can be very frustrating depending on your work/other schedule and unnecessarily early. I've overheard multiple other people in the gym complain or vent to each other about trying to get there in time to workout before they close. I'm not really picky about showers/bathrooms but the showers are especially dirty and seem to have not been properly cleaned for a few years. Pros: I'm grandfathered into a rate from previous years so the membership cost is fairly low. There is also a pool which is great.
    2 people found this review helpful 👍

  • 5/5 Anahi 1 year ago on Google
    Such a nice gym! Lots of amenities, Isai was really attentive and informative about the programs and equipment uses. Definitely recommend coming, they also have a daycare!
    1 person found this review helpful 👍

  • 5/5 Debbie S. 1 year ago on Google
    My husband and I needed to join a health club and chose this club/location based on previous reviews. We were a little apprehensive since we are "senior citizens", but the staff, especially Caden and Branson, were super friendly and welcoming. Makes us anxious and excited to get started.
    1 person found this review helpful 👍

  • 5/5 Teresa L. 1 year ago on Google
    This is a wonderful place to work out. Chad is very helpful with the classes and Evan was my personal trainer. He helped me get started. For what I need to be doing. Everyone is so very friendly.

  • 1/5 Dawn S. 8 months ago on Google
    I went they I felt I was force to sign that day even through I could got a 3 day pass and then could of got special they offer now which is a lot better then what I was offer not a happy camper

  • 5/5 Alyster M. 10 months ago on Google
    I’ve been attending the 5:15am spin class that Mary instructs and it’s one I look forward to every week. I was thrilled when they made an early morning class so I could get in extra training for RAGBRAI. Mary is very friendly and helpful and always has a smile. I’ve found a love for spinning and plan on keeping it up even after RAGBRAI… nothing makes me sweat like a good spin class!

  • 5/5 Lynn M. 9 months ago on Google
    My husband has Parkinson's and I have osteoarthritis and fibromyalgia. We both need mobility exercise, as well as strengthening exercises. We went to Genesis and spoke with trainer Garrett Gymer. He listened to everything we said about what we needed help with. Garrett asked questions about surgeries, etc and then he developed exercise routines for both of us. He's working with us to make sure that we understand the exercises and that we're doing them properly. He answers all of our questions and addresses all of our concerns. All of the staff members have been helpful and respectful. We couldn't have found a more cooperative staff and excellent facility anywhere else.

  • 5/5 Leanna R. 7 months ago on Google
    This was first time here and I loved the staff. Very helpful and my workout was great. The people here were very kind and I love the space.

  • 5/5 Vannah W. 6 months ago on Google
    I love genesis so much I would do anything for this location (the one by my house) to be updated 😭😭😭 it’s sooo just .. idk. .. not necessarily dirty but just old. It needs a hot tub added and it needs a fresher look along with an updated locker room. Please I beg ❤️❤️ edit : omg that’s amazingggg it better have a hot tub 😵‍💫 I really love the west desmoines location and I’m hoping this new location will be even better. I don’t know how to feel about the sports bar lol hopefully no creepy guys bothering me at the gym

  • 5/5 Wendy B. 7 months ago on Google
    My husband and I are both members and we both have personal trainers. The location is very clean and the people are friendly! We didn’t think we needed (or wanted) a personal trainer but now that we have started the program we love it! Our trainers work with us to come up with workouts that really challenge us in ways we wouldn’t have on our own. This location also has several classes and group workouts to join in on. Linda does a great swim class in the pool that I love!

  • 5/5 Meme Sosoft N. 1 year ago on Google
    I love going to the water aerobics classes they are so fun and a great way to exercise without feeling the pain on my body in that moment. I really love love love Dana she is so thoughtful and amazing with her workout routines and she’s also very encouraging and welcoming while in her class. she even incorporates meditation at the end of her class, with being mindful our breaths … i 10 out of ten recommend 💪🏾❤️‍🔥💎

  • 1/5 dephiter7728 2 years ago on Google
    I have been to all Genesis locations and was disappointed in all, but this location makes them all look great. The lifting room is small and very unorganized. It was difficult to find 2 plates that match. I ended up getting so frustrated that i left. The entire location is in desperate need of very basic maintenance. I will consider the fact that they may be understaffed. This location needs a lot of TLC.

  • 3/5 Nickolas P. 1 year ago on Google
    Seems like they send all the weights they don’t want to this location. All mixed and matched(metal and non metal), unlike the other locations. No weight placement labels, so no weights are ever placed in the correct place. So you’ll be fighting to get to a 25 pound plate buried behind a 45,15,and a 35 plate.

  • 5/5 Heather S. 2 years ago on Google
    AMAZING!!! Staff was SUPER friendly,informative from the moment i showed interest in joining!! Facility is super clean with many different choices for classes or weights or cardio etc..and the personal trainer Komuri is the best!! Motivating and keeping hqving fun while achieving my goals i cant wait to reach my fitness goals witht them!!!

  • 5/5 Allison S. 2 years ago on Google
    I had 2 personal training sessions with Abe and he gave me great direction and made me feel 100% comfortable being at the gym!! If you want to meet with a personal trainer, Abe is the guy to go to!

  • 5/5 Caden F. 1 year ago on Google
    I was a little concerned about working out here at the beginning, but I am so glad I started. The environment is awesome! The people are friendly, and you know a lot of people here on a first name basis. Highly recommend! I heard the new location down the street is going to be REALLY NICE. I hope it is ready soon!

  • 5/5 Nicholas J. 1 year ago on Google
    Tobias was easy to work with, got us signed up in no time. Me and my family are excited to use this facility.

  • 5/5 Annamarie S. 1 year ago on Google
    Such a good gym and choices for work out equipment. I also love being able to take my daughter here to swim.

  • 5/5 michael m. 1 year ago on Google
    Love this place. Feel likes a highscool.gym but people here are.nice. You get to know everyone so you feel more like a family over all

  • 5/5 Winston J. 1 year ago on Google
    Just moved to the area and this gym has everything you need! Treadmills, great free weight selection, basketball court and pool. The people that work here are good people too - definitely worth it!

  • 3/5 Alexis C. 2 months ago on Google • 1 review New
    Excellent gym recommended


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