B & B Heating & Cooling image

B & B Heating & Cooling

Establishment service Air conditioning repair service Hvac contractor Heating contractor Air conditioning contractor Air conditioning system supplier Furnace repair service

One of the Top rated Establishment services in Florissant


Address

1955 Washington St, Florissant, MO 63033

Website

bbheatingcooling.com

Contact

(314) 838-9800

Rating on Google Maps

4.90 (813 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: recommend (14) time (14) service (14) professional (12) work (10) friendly (10) installed (9) furnace (9) HVAC (8) Heating (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Will H. 3 years ago on Google
    I was in the process of selling my house and had to have my HVAC cleaned and serviced as a request of the buyers so decided to go with B&B Heating & Cooling. When I went to check on their work a day after them servicing and cleaning my HVAC unit the place was a WRECK, they left dirt everywhere. As you can see in the pictures, DIRT was SMEARED all over my new door that was just installed and someone had wiped their dirty hand all over the wall! I asked to have them come out and clean their mess, but they refused and said it was my fault that the furnace was so dirty. I would not recommend them to anyone, they left the place much dirtier than what it was before they arrived and refused to clean anything up. LOOK AT THE PICTURES!
    2 people found this review helpful 👍

  • 5/5 Kristy C. 3 years ago on Google
    My #1 choice for all my Heat and AC needs. They have literally gone above and beyond for us. I’ve had them install a new furnace and a new AC, I’ve called them on a holiday in an emergency, I’ve even called with just a question on my own care of my units. They’re the best and have never let us down. Abs they are competitively priced. I’ve recommended them to all my friends and family.
    1 person found this review helpful 👍

  • 5/5 Sonny F. 1 year ago on Google
    Matt was very professional. He walked up, introduced himself, and got right to work. He spent very minimal time troubleshooting, found and repaired the issue in no time. He was very customer service- oriented, and knowledgeable. He had the AC working in no time! I trust him in my home. Will definitely recommend and use his services again.
    1 person found this review helpful 👍

  • 5/5 Siara M. 1 year ago on Google
    When I first called Matt got me booked quickly and efficiently! Then Rich showed up timely and I was made aware of what he looked like and his eta ahead of time. He diagnosed the problem and fixed it very quickly …and gave me the details that I needed to keep my furnace as healthy as possible. He was friendly with a great attitude! Especially for 0 degree weather! I was very impressed!!
    1 person found this review helpful 👍

  • 5/5 Laurie C. 6 months ago on Google
    We have used B&B for years now. Always responsive and reliable with an honest evaluation, good prices and outstanding job. We recently had a humidifier installed by John. He was professional,friendly and did an excellent job. Everything we have come to expect from B&B.

  • 5/5 Carole G. 6 months ago on Google
    My experience with Scott and Ron was wonderful, they were very professional, friendly, intuitive and efficient. I will truly recommend B&B to my friends and family. Great job B & B! Oh, I definitely want to give Matt the same credit..

  • 5/5 R V. 6 months ago on Google
    B&B replaced an aged/failed hot water heater for us. They responded quicker than other companies called and came highly recommended from our neighborhood site. They were able to come out within 1 business day and removed old water heater and installed new one with new flu piping, brass drain valve replaced, and new gas pipe off of main gas line. Owner Matt was very responsive and helpful in advice and installer Scott was friendly/professional and knowledgeable. Costs were industry average range for heater/install/inspection paperwork combo. I recommend B&B and would use them again.

  • 5/5 Dan E. 6 months ago on Google
    This has to be one of the best HVAC companies that I have ever worked with as a homeowner. They strive for great customer service and if they can make it work they do! I had an issue with my existing AC unit, and Mike Junior came out after his son's baseball game to replace a capacitor on his personal time. If that doesn't scream customer satisfaction, I don't know what does. Thank you B&B for the continued satisfaction!!

  • 5/5 Lindsey M. 6 months ago on Google
    Family and friends had recently gotten a new furnace from B&B and glowed about how great they were to work with. I thankfully am not needing a new one yet (knock on wood) but knew exactly who to ask to have my furnace cleaned ahead of winter. They were quick, courteous and reasonably priced! I also liked that they send a pic of who is coming to do the service. A little thing, but thoughtful.

  • 5/5 C T. 6 months ago on Google
    Had them come out after our hail damage. Did a thorough inspection and helped me understand all of my options for repair or replace. Made the entire process comfortable with solid advice and no pressure. Can’t recommend them enough.

  • 5/5 Aunt B. 8 months ago on Google
    I really can't express my satisfaction with this company by mere words! Their expertise, friendliness, professionalism, promptness, and eye for detail combined to be a very pleasant experience! And I don't get to say that very often in these times. EXCELLENT job all around!! And, of all days, I needed their services on Labor day. I would highly recommend their services.

  • 5/5 Van 10 months ago on Google
    Had some wiring go bad and they made sure to take care of us. It was last minute(thank you Matt) and pretty hot outside- Mike fixed the problem so quickly and I appreciate the quick response and service time. I won’t be calling anyone else for my heating and cooling!

  • 5/5 robert b. 10 months ago on Google
    We have used B&B before and have had a very positive experience. Service men are friendly and knowledgeable. We will keep using B&B, because they were able to get us a service call really quick and fix our problem with our a/c unit. Thanks again B&B (Ron).

  • 5/5 Andrew C. 1 year ago on Google
    B&B Heating and Cooling have installed 2 new full HVAC systems for me (one at my previous house, and most recently at my new house). I was very impressed both times from start to finish! They were prompt, professional, explained everything thoroughly. Both installs required some duct work modification and they did a beautiful job. In addition, the equipment they installed for me both times significantly reduced my energy bills! If you're looking for true pros who know what they're doing and will treat you and your home with respect, call B&B!!

  • 5/5 Erica b. 11 months ago on Google
    Have always had a good experience with the company. The scheduling process was easy. I received a reminder text of my appointment and a text to let me know the service tech was on the way. Rich was right on time. He was extremely professional, friendly, and knowledgeable. I definitely will ask for him again next year or if I have any AC service needs before then.

  • 5/5 Tracy O. 10 months ago on Google
    B&B is the BEST! I appreciate the quick response time when problems arise. B&B did an amazing job replacing our hot water heater , told us the price upfront with no hidden fees! Matt, the owner does service calls himself and made us feel like our situation was important and helped us very quick. Scott and Jack replaced our hot water heater and did an excellent job. Both were friendly and professional. I have told all my friends how I was impressed with B& B! We will definitely use them again!

  • 5/5 Nina E. 6 months ago on Google
    Everything about B&B Heating & Cooling is exceptional. From the friendly and professional employees that answer the phones to the techs that come out to your home, it is a great experience! B&B is highly responsive when you need them and they always provide quick, professional help! I highly recommend them to anyone that needs a heating and cooling company!

  • 5/5 Benson A. 10 months ago on Google
    I normally don't write reviews but I decided to write one based on the service that Ron provided. I wanted a new furnace installed at my house and Ron came to my house twice to explain in details what I would need installed and during the installation day he stayed at my house till 11:30 pm to make sure that the new unit was up and running.. For that reason I would highly recommend this company and specifically Ron if you need a new unit installed. Thanks Ron your services were highly appreciated.

  • 5/5 Nicole W. 10 months ago on Google
    B&B has been my go to for close to 20 years now. They are ALWAYS super nice and helpful. They really know their stuff! I have had them replace and work on AC units, Furnaces and Hot Water heaters and have been super pleased every time. I have been lucky to get the same guy the last few times and he always remembers being here. Definitely recommend them to everyone.

  • 5/5 Joy E. 1 year ago on Google
    My furnace stopped working. Called and was given an appointment within 2 hours the same day. Professional, prompt, and responsive. I would recommend and use again. Thank you!

  • 5/5 Sarah A. 1 year ago on Google
    John was so helpful and nice!! I felt very informed throughout his time troubleshooting my heating problem, and he did quickly and professionally! I also love that they call when they are on their way, and even send a picture via text of the person who will be showing up. Such a nice safety measure!

  • 5/5 Karl B. 1 year ago on Google
    Really top notch service and reasonably priced. Ann and John were awesome. I will definitely call B&B again for any HVAC work we need done in the future.

  • 5/5 Jonathan T. 1 year ago on Google
    B&B was very responsive and came out same day to quote the work I needed done. They were friendly, professional and got the job done quickly only one day after I initially contacted them. They did great work for a very good price.

  • 5/5 Jennifer C. 1 year ago on Google
    Called on a Tues morning about my Water Heater Tank leaking, they came same day to do the assessment and next day to do the work. Never did I imagine that in 24hours everything would be resolved. I appreciated the text and email updates when the team was on their way. They were on time and the whole install took less than 2 hours.

  • 5/5 Casey I. 1 year ago on Google
    B & B Heating & Cooling came out to replace our broken and leaking water heater. They were quick to get us scheduled, worked with our schedule, family friendly, and were incredibly clean with their installation! The service was top notch and will definitely be using them in the future for all of our heating and cooling needs! I would recommend B & B Heating & Cooling to anyone needing their HVAC, Water Heater, or any Heating & Cooling needs serviced or replaced.

  • 5/5 Jake N. 1 year ago on Google
    B&B is by far the best! Honest, extremely knowledgeable and their professionalism is top notch!

  • 5/5 Brittany B. 2 years ago on Google
    B&B was fantastic! We needed a new HVAC in our home-- Matt came out personally to take a look, made some recommendations, and allowed us to call and schedule when we were ready to commit to the purchase. From there, their scheduling team was highly proactive. Calling to schedule a day/time that worked best inside our schedule. The installation day was absolutely seamless. No mess left behind-- even when removing our old unit (inside and outside), we were very impressed! I definitely recommend their services! Trustworthy, kind, thoughtful, attention to detail and a job well done.

  • 5/5 Kimberly S. 2 years ago on Google
    I contacted B&B Heating & Cooling as my furnace had been out for several weeks and my home warranty company wasn't providing assistance to get it fixed. Mike came to the house to look at the furnace and laid out a few options based on our situation. I chose to go with a new install and chose B&B because of the transparency in the discussion I had with Mike and there was no pressure of choosing them as the contractor. I then spoke to Ann who was incredibly helpful, answered all my questions and worked with me on the finance process. Our appointment was scheduled for several weeks out based on current other customer appointments. B&B did everything they could to get the install done sooner as it was getting colder by the day. They were able to move us up by almost 2 weeks! Ryan and John did the install and they were professional and very efficient. Ryan was great to help me get the new thermostat installed and set up which I greatly appreciated. He also took the time to explain the future maintenance options to keep the system running at top performance. I would recommend B&B Heating and Cooling for all your HVAC needs. Truly a great group of people.

  • 3/5 Ed R. 1 year ago on Google
    Had my AC go out and they were very nice but extremely backed up. It was one of the hottest days of the year. They explained I could pay extra to have them come out for an emergency call. I decided to go with a different company.

  • 5/5 Merlene G. 1 year ago on Google
    I was very pleased with my Technician John Forrest with service and installation of part for my Furnace he was Professional And on time

  • 5/5 Perry S. 1 year ago on Google
    They was not only on-time, but came the same day we booked service as he was in the area. Excellent service, very personable, professional, and efficient. They will always be our first call for maintenance and service. I highly recommend them my family and friends

  • 5/5 Kelley P. 1 year ago on Google
    Ronnie with B&B heating and cooling came out to put a new compressor in my AC on my roof and when I thought my condo wasn’t cooling down quickly enough he was nice enough to come out a few hours later the same day to take a second look! He puts his customers first and is very responsive! Thank you Ronnie!


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