I felt like I was in jail, and I am not exaggerating. Unclean, inadequate food and care, disrespectful staff. Staying here was the most horrific thing I have ever gone through and I've gone through some stuff. Staff does not care and will make fun of patients to their face. I was talking worriedly to a staff member and she just cuts me off mid sentence, turns to her coworker and says "job security, am I right?" Highly unethical place, surprised it hasn't been shut down. Two out of the twenty staff I met were actually capable of slight empathy. Classes were absolutely useless and triggering. They do not tell you your rights here, they count on you not knowing them and keep you as long as your insurance will pay. On the plus side I would never make a half a**ed attempt again because I never want to go back to this place or any other mental hospital for fear that it would be like this place. Oh and Arbour don't bother replying to this trying to "reach out and address my concerns" because I am too traumatized from your facility and am not willing to help you fix your reputation so you can traumatize more people when they are at their lowest.

Objectively speaking, when I was sent to Fuller Hospital, it was one of the worst experiences of my life. I was mislead by my medical providers and essentially trapped in an institution with severely mentally ill / really deranged individuals. There are too many things wrong with this hospital to list, so here are just a few things to know. Upon arrival at Fuller, I was lead to believe the program would be 3 days, so, I signed a 'voluntary' 3 day hold. This ended up turning into a 7 day nightmare in which I was trapped with no direction, confused, extremely bored, no idea of what was required of me, repeatedly verbally assaulted by a 6' 4" 250lb monster, all while staff did nothing to ensure my physical safety despite my reporting hate speech / racist remarks. This was witnessed by several patients. I am disabled and was terrified - I made this clear, yet absolutely nothing was done to remedy the situation. They did not provide for a safe / comfortable environment for treatment. There is clearly a valid safety concern when every 'code 22' (hands-on safety team required). I was never informed of my rights - they didn't tell me if I objected to the 3 days, they would have to provide me an attorney at their expense who would meet with me within 24 hours. I was placed in a room with 3 beds, one 1/2 bathroom which you couldn't access without a member of staff unlocking the door. Absurd. My roommates were fantastic - they helped me get acclimated to the environment as staff clearly wasn't going to help. Your day begins with breakfast at 8:30. First, you have to track down staff to let you into your bathroom. There are 2 showers for the entire unit, so, taking a sanitized shower (stall) before breakfast was difficult. The bathrooms were disgusting. Two people developed athletes foot, that I know of, one of which had to be admitted to another hospital for treatment. The bathrooms were never adequately cleaned. Scroll down a few reviews, there are pictures of the actual bathrooms. Pictures don't lie. Breakfast was interesting. Expect to eat cheddar cheese omelettes 2/3x per week with a sausage patty, store bought corn mini corn muffins, and oatmeal. Drinks available in 4 (maybe 6) ounce styrofoam cups. The quality of food was a 2 /10, however, the cook was a very jovial staff member. He greeted everyone with a big smile, unlike the dinner cooks. Thank you sir for starting our day on a positive note. You are only given about 20-25 minutes to get and eat your meal. More often than not, I ended up not having enough time to eat my meal. Next I met with my nurse practitioner who was just a vile person. She literally laughed at me, then talked down to me, provided zero help, and left me with a bad taste in my mouth. After having two medications added to my treatment plan, I asked a follow-up question when I next saw her and she laughed and said 'I would never prescribe that for you', yet the medication list was reviewed by the medical director in her absence the day before, who made no mention of there being any issues. Further, she never actually changed anything so the nurses continued the same regiment... Several other patients share similar viewpoints. Even staff remarked that they have heard similar complaints in the past. When I got home I didn't know what to take. Not knowing what to do, I ended up starting the monotonous routine of daily groups. At one group, there was so little unit involvement that there was just one other patient participating. Most groups referenced tons of paper handouts that were promptly thrown away, not recycled, by most participants. When I inquired as to why they don't recycle, no one could give me a clear answer. So much paper wasted. Most groups proved to be a waste of time. Groups aren't run by licensed therapists, rather, trained employees who print handouts off the internet and simply read aloud. I did everything I was supposed to do, yet, the nurse practitioner held me for 2 extra days with zero explanation.

i stayed at Unit 1A. the supposed "psychiatric therapy" is appalling. people are rarely discharged because their mental state has improved. more often than not, we are forced to convince the incompetent nurse practitioners (haylee im looking at you) that we are well because the help is so poor. a typical day at fuller will consist of speaking to an unsympathetic, disinterested nurse practicioner (haylee im looking at you) for no longer than five minutes before being shoved away to your room until the next repetitive, uninspiring, soulless "group" commences. you will find yourself writing down the same three coping skills or playing cards with the lovely denise (one of the few tolerable staff at this facility). that's it. that's all the help you can get. i'd rather die, thank you. not to mention that my discharge paperwork was riddled with misinformation flat out falsehoods. this only goes to show the limitless incompetence the "help" here possesses. the clam chowder is pretty good though ****** SHOUTOUT TO ALEX AND DENISE! GIVE EM A RAISE also LMAOOOOO HEY FAITH vv we need to catch up girly - sumaya

Staff was great head doctor was firm at first but did what was right to get me out on time to spend the holiday with my family and I’m very grateful for that! Stayed on unit 4 they just redid looks nice and clean only issue with it is it’s so cold they need to fix the heat everyone was saying how cold it was including staff!!! Night was like sleeping outside two blankets sweatshirt 4 pairs of socks and I was still freezing that not right at all. Things could of been much worse so I’m great full for it not being that bad.

this place has traumatized me forever I was impatient here in the summer and it was horrific. this is the most unprofessional hospital around, the staff was rude: i rember a nurse taking everyone’s blood on the tables we eat at. i passed out and nobody did anything i had stopped breathing and they gave me saltines cause they didn’t have water. they didn’t do anything to help me the groups were bs we would color in a group 3 times a day. i rember telling a staff member i sh and they still let me out the next day. you meet with ur social worker once every couple days. i didn’t realize it until i went to another impatient but on unit 1A they were at least three fights a day including patients beating up patients or patients beating up staff. I expressed how I was uncomfortable about another patient on the unit and the way they act towards me they basically just told me that he had problems and did not do anything. The fact that I had to lie to get myself out of here is horrible this place needs to be shut down the staff here doesn’t even know what they’re doing and I left worse than the girl that had gone in

This place is a prison and they did not help with anything. They forced my brother to take medications that made him pass out and nobody even checked on him. When he told them about this, they said he still had to take them or else he would be kept for longer. When he called me about it they cut the line and he felt hurt because he thought I hung up on him. The doctor gave me extremely bad vibes when we, his family, went to pick him up. They didn't allow visitors and I had to demand to see the doctor after they just left him outside in the cold upon release. He ended his own life shortly after they set him free, citing this place and being sent there as why he no longer trusted us. My parents were so wracked with guilt they divorced. They should shut this dump down.

We have a family member who is currently receiving in-patient treatment at Fuller Hospital. The lack of information and responsiveness from the administration is like nothing we've ever seen before and absolutely unacceptable. We've been given no information about the health or well-being of our family member, and for several days have been told we cannot visit due to a "Covid case." We absolutely understand protocol but every time we speak to someone, the date gets changed for when we may be able to visit due to another "COVID case," to the point we are unsure if this is even the true reason they are not allowing us in or trying to cover their tracks. We have been told over 20 times over the course of this week and last that someone would call us with more information about how our family member is doing (she signed paperwork to allow us to receive information) and no one has. We are at the point of exploring legal options. Do not use this Hospital.

STAY AWAY!! If you have the choice for your loved one to go elsewhere I highly recommend you do so. A psychiatric hospital is somewhere you end up when your family or friend is in a very tough spot in their life. Not only is it very trying on them but also you and your family. Fuller hospital in Attleboro is not the place to be or at all suited to help anyone in a tough mental state. Our son was there for only a few days and we couldn't take it anymore and removed him for his overall health and safety. The staff is quite the bunch of winners, a few of the young women staff members are rude, disrespectful, lie right to your face, and should be fired for how they treated my wife and I. The visiting hours/rules are completely unfair to family members as they only have one area for you to visit and a very short window of time which means everyone visiting is competing for a very short window of time if your lucky. And finally I gave the 1 star only because that's the lowest you can go, if I had the choice it would be zero!

My stay at Fuller Hospital has lead to me understanding some of the issues I had present going on within my life. With a better understanding I was able to find ways of coping better, and to get medications for the issues I have. My stay there can be described as chaotic, there was many fights on the unit I was on (1A) and times at which I felt completely unsafe, unsure if someone would want to fight me also. The punishment system isn't developed and in most cases sometimes even encouraged bad behavior from other patients who'd prefer not being able to visit the gym and cafeteria. While I receieved the help that was necessary, I believe they need to develop better systems of preventing fights and punishing bad behavior/isolating patients as to encourage better behavior. And there needs to be more support systems in place for those who need more support, most cases in which I met with my caseworker it was an extremely brief meeting in which I'd give a basic check-in and it may lead to some cases where a diagnoses cant even be made due to the short nature of such a meeting. But what made the experience worth while are the friends I made at Fuller and the staff (Addy, Abby and Alex I'm looking at you, you all did a great job!) whilst I found the socialization and groups to be beneficial I believe the groups could've been more in depth in most cases and I would've preferred to learn more coping mechanisms and ways to enforce good habits instead of the same groups being repeated as that just felt lazy. I overall think my stay was more positive than anything, but there were a lot of negatives that seriously drive the reputation of the hospital down and if it wants to improve it needs to take the advice others give it seriously.

I would give zero stars if it wasn't for a couple awesome staff members, mixed into a place with some horrible and evil doctors. I have never been told i have any issues with bipolar in my life and have been seen different therapists and psych doctors. I've even had a lengthy psych exam. Tutu, a Dr at fuller, required I have a shot of a powerful anti-psychotic in order to be considered for release. She diagnosed me within 2 minutes of talking. Every time I said I wanted to go home she would bring up that I sound bi polar. I was there due to substance abuse. Thank god my case worker(mixed with a scientology group..explained later) Rebeccah went to bat for me and got me an apt with another Dr that clearly and quickly saw I DO NOT have bi polar and should be immediately released. Tutu was trying to hold me for a MINIMUM of 3-4 weeks, when I was completely stable and had an out patient program already set up. As mentioned above, before meeting with Rebecca, I had to reach out to the scientology group in order to really make sure I was listened to and not stuck in there. They reached out to fuller immediately, but required I had an outside rep(family member) contact them. I'm not fully sure if it was the scientology group or just Rebecca, but I was out in a day from after contacting them. Just as an FYI to people. I forget the name, but wish I had it. Look it up. They help with exactly this issue. Also the majority of people at fuller were there for at least a month and in the same situation they were trying to put me in. I am literally terrified of getting put there ever again, but have been clean for over 4 months now and hope that won't ever happen. What a terrible place. They need to be shut down!!!! Also, she told me if I went to court for my 3 day I would likely end up stuck there for 3+ months instead, scaring me into removing it. The next doctor told me there was no way a judge would have kept me any longer, but I had already rescinded paperwork. Please, if you have a choice, don't go there. No joke, at all. This is months later and I'm still traumatized. I still feel so sad for others that are there without outside support. * wanted to say that the majority of staff that I enjoyed actually agreed that the place was horrible. Rebecca did not say this, but she highly disagreed with Tutu and had my back. Thank God for there staff that were human and didn't look at me like I was money. *the response I got makes me think you didn't fully read my review. The hospital is horrible. I said nothing good other than that there were a few good staff members. The place itself should be shut down. You are punishing those people by putting then in a place that is worse than jail in many ways. You can't even use the bathroom without asking!! There were times I had to go really bad and couldn't find anyone to open the door!! That's not ok!

I applied here for a job, and the interviewer could not have been more inconvenienced by having to perform my interview. I was interrupted while trying to explain a small employment gap, and this guy had zero bedside manner. He seemed unhappy and annoyed at having to rush through this inconvenience. I decided I wouldn't work here even if they offered me the job. This experience told me everything I needed to know to avoid this place. I can imagine how it must be.

My son is admitted there, they refuse to give me an update and refuse to give him his insulin and are keeping his blood glucose levels high which isn’t good for his health or his mental state. They only have milk and warm water to drink nothing sugar free for diabetics. They lack of compassion and basic medical care sucks. Please use another hospital!

I was admitted to this hospital and let me just say it was terrible. I came for psychiatric help but instead I got put with actual crazy people, it sounds harsh but when I mean crazy I mean like violent people that shouldn't be around other people. I expressed my concerns to the workers after but it was ignored. I was right for doing so too because after two weeks of living there I was attacked by my roommate, I wish I was joking. im not upset at the patient im more disappointed in the workers doing nothing to prevent it. Anyways it was a 2/5 experience because the food low-key slaps.

hey guys i had a wonderful stay here. i got to get all the help i needed and came out feeling myself again. the staff there were amazing they had amazing activities for us to open up to and ingaged with other kids that were there. I got to really open up there is was very welcoming and the kids who were there all were very caring and kind. i really recommend coming here if you have a loved one, child, friend, sibling that needs to get help for themself.

This sounds fake. Change it to "hospital" more like it

Worst experience ever you ruined everything! Not helpful at all. If you enjoyed your stay there then you must of been higher than a mother. The staff are unprofessional, I was 20 it was my first time being around a bunch of old people like that I felt so unsafe around these crazies I was scared af. I hope the place burns

The staff is caring. The facility is safe and clean. I believe the effort you put in towards therapy determines a personal outcome. The food is great.

Thank you to all staff and Doctor Maguire for your care, attention, communication, patience and modifications to help our son during his time attending your partial program. He learned a lot, felt safe and completed successfully!

This place is a literal mess. Came here for help with mental problems. I don't exactly want to explain everything because of privacy but it was SO BORING here. I came for help and I felt more like I was in jail. The people who built this place did not have the patients in mind at all. They barely had any activities to do here and some of the hallways smelled gross. I cried on my first day. I genuinely thought I did something wrong to be put here. I literally only came here for help. My heart goes out to all the people who had this place as their first experience in a mental hospital because there are much much better places out there for people dealing with stuff. I would give it a 0 if I could this place was a total dump.

Honestly, our adolescent daughter had such a great experience at Fuller. The staff is amazing; kind, helpful, accommodating, and communicative. I would not hesitate to utilize Fuller in the future.

Our adult 40 y.o. daughter was just discharged few days ago after a month inpatient. She's had over 24 hospitalizations in 23 yrs. Her DX is Bipolar 1 disorder. We live 2 hrs away. We found her case manager/Nate was very good and listened to us. Dr. P also listened. Very important they listened to Christina. I know there are struggles but they did pull through with her. If she needs inpatient treatment in the future we would consider Fuller a first choice

Certain staff members were awesome the unnecessary need of me coming here is beyond my belief. Other patients were out of their minds and i would never like to experience this again

My son is currently on the DDU floor. The staff has been so communicative. All staff that we have encountered have a caring and concerned approach.

the adolescent partial program was really amazing and the staff and counselors were really nice. the food was food, just hospital food. all of the people gave me good vibes.

The doctor said to try a dermatologist. Because there were cameras and they knew I took my medication for 15 years, every morning no improvement, and it wasn't medical advice, to try something else. Not the psyche ward.

The place definitely is not the best, i came out the same as i did going in. They don’t really have the best groups on the kids unit in order to help kids. But the MHS staff and making friends is the reason I think its still a good place, they become family and they care for you. But F U terry . Loved addy that was my best friend on the staff and kerily she forgot my conditioner too much, and ava and alex bro they were the ones that had my back. miss my mhs and i never got my candy from leo :/