2/5 Charmaine R. 7 months ago on Google • 31 reviews
Today
06/09/2023
and
25/08/2023
my
friend
and
I
had
lunch
at
Barnacle
Bills
and
when
entering
and
leaving
the
floors
were
greasy
and
very
slippery.
I’m
55
yrs
old
and
I
have
mobility
issues
and
have
to
use
a
walking
stick
and
my
walking
stick
was
slipping
on
the
floor
as
well
as
mine
and
my
friends
shoes,
my
friend
had
to
hold
my
arm
and
assist
me
walking
out
because
my
walking
stick
was
slipping
on
the
floor
and
I
felt
extremely
unsafe.
We
come
here
at
least
once
a
fortnight
(most
often
weekly)
and
have
NEVER
had
this
problem
before.
I
spoke
to
the
manager
Raj
who
advised
that
the
floors
are
cleaned
daily.
I
asked
if
management
had
changed
the
products
they
previously
used.
He
advised
that
the
Holden
Hill
store
had
recently
changed
hands
and
that
the
cleaning
products
they
use
had
also
changed
(IMO
more
likely
going
for
a
cheaper
floor
cleaning
product,
which
is
way
less
effective
at
removing
greasy
residue).
I
told
Raj
just
how
dangerous
the
floor
is
but
he
seemed
quite
nonchalant
about
what
I
was
saying
and
simply
made
excuses.
I
have
emailed
Barnacle
Bills
Head
Office
today
to
advise
them
of
this
extremely
dangerous
issue.
So
if
anyone
who
reads
this
has
fallen
because
the
floors
were
greasy
and
slippery
and
you
have
injured
yourself
then
you
will
know
that
today
Wednesday
September
6th
2023
that
the
Barnacle
Bills
Holden
Hill
Branch
AND
the
Barnacle
Bills
Head
Office
have
BOTH
been
advised
by
me
about
the
potential
safety
issue
with
the
greasy
floors.
The
food
is
Fantastic
but
it’s
definitely
not
worth
potentially
injuring
myself
for.
I
won’t
be
going
back
to
the
Holden
Hill
store
because
of
this
dangerous
issue.
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