2/5 Steve S. 2 years ago on Google
I’ve
been
going
to
turtle
bay
for
a
number
of
years
for
the
food
and
great
selection
of
drinks.
Unfortunately,
the
enjoyment
of
recent
visits
has
not
been
so
good
due
to
the
some
of
the
staff’s
unprofessionalism
and
managements
poor
judgment.
Over
the
past
two
weeks,
I
have
been
twice
and
each
time
had
issues.
The
first
time
we’d
booked
online
for
lunch
and
on
arrival
requested
the
Bottomless
Brunch.
As
my
friend
had
only
booked
a
table
and
not
specifically
the
Brunch,
we
could
not
have
this
menu.
We
asked
if
we
could
simply
change
this
as
we
didn’t
realise
you
had
to
choose
what
you
were
doing
food
and
drink
wise
before
even
getting
to
the
restaurant
however
we
were
told
no.
On
checking
their
website,
all
time
slots
were
available
from
when
we
sat
down
so
we
could
simply
have
sat
in
the
seat
for
20
minutes
with
a
drink
and
made
a
new
booking
for
in
20
minutes
and
had
the
different
menu!
Seems
a
little
pathetic
that
they
simply
couldn’t
change
it.
With
that
we
continued
with
the
main
menu
but
with
a
waiter
who
seemed
to
be
more
interested
in
prancing
around,
trying
to
be
funny
and
making
crude
comments
which
was
uncomfortable
and
certainly
not
a
place
to
be
doing
so.
Twice
I
watched
him
sit
next
to
customers
whilst
they
were
ordering
whilst
he
was
trying
so
hard
to
be
funny
and
overly
friendly.
After
a
couple
hours,
we
were
then
asked
to
leave
as
we’d
exceeded
the
maximum
time.
I
find
this
very
strange
as
a
maximum
time
limit
is
only
stated
on
the
Bottomless
Brunch
which
we
were
not
allowed
to
have!
To
have
a
restaurant
three
quarters
full,
empty
tables,
booking
slots
available
online
and
still
kick
out
paying
customers
doesn’t
seem
very
business
minded
to
me.
The
second
time
we
went
last
week
after
booking
a
table
with
the
normal
menu,
the
same
thing
happened.
After
two
hours,
the
waitress
came
over
and
asked
us
to
leave.
She
said
it
was
out
of
hands
but
really
sorry
and
she
didn’t
understand
why
we
couldn’t
stay
either.
The
restaurant
was
probably
half
full
so
with
that
we
just
took
our
business
next
door.
Both
bookings
were
on
a
Friday
around
midday
so
it
wasn’t
mega
busy
and
it
wasn’t
as
though
we
were
dragging
out
the
time
spent
eating
and
drink
as
each
time
we
spent
around
£100
for
just
two
of
us
in
two
hours.
It’s
stated
on
Turtle
Bay’s
website
“Whether
you're
after
a
few
drinks
to
go
with
dinner,
an
afternoon
session
or
a
night
out,
we've
got
you
covered.
At
the
moment,
it's
table
service
all
day
and
all
night
-
and
you
can
book
a
table
just
for
drinks
as
late
as
midnight.”
I’m
certainly
not
feeling
this
comment
reflects
the
service
based
on
my
experience
nor
do
I
see
anything
in
relation
to
the
2
hour
limit
they
seem
to
be
imposing.
Turtle
bay,
you
need
to
rethink
this
as
we
will
not
be
coming
back
until
you
change
this
ridicules
policy
if
that’s
even
what
it
is
or
just
a
member
of
staff
on
a
power
trip.